procurement-ingest/docs/runbook-dlq-recovery.md
Adam Moussa 073201f633
Migrate to seahaven-prod: deploy role, backfill tooling, account-portability fixes (#125)
* feat(migration): prepare stacks and tooling for the seahaven-prod account move

Phase 1 of the mgmt (328440206208) -> seahaven-prod (011934824531)
migration. No behavior change in-account; everything here is additive or
account-portability hygiene:

- infra/deploy-role/: reviewed OIDC deploy-role artifacts for prod
  (trust main-only, cdk-hnb659fds-* AssumeRole, smoke-invoke-lambda scoped
  to exactly the two email-processor fn ARNs). Codifies the previously
  out-of-band smoke-invoke grant.
- Table resource policies: make_slack_bot_read_policy in cdk/common.py,
  applied to purchase-orders, verified-sites, WorkOrders,
  WorkOrderComments (NOT pending-site-review; no bot consumer). Grants the
  mgmt-resident seahaven-slack-bot roles read-only cross-account access
  post-move (bot-side identity grants land in the slack-bot repo).
- scripts/migrate_tables.py: dry-run-default backfill tool implementing
  the plan's per-table semantics (superset overwrite, ingested_at cutoff
  for WorkOrderComments, backup-gated truncate-and-load for the two
  site tables) plus a verify subcommand (count parity, spot checks,
  sticky-Cancelled drift check).
- tests/test_resource_policy_helper.py: statement-shape unit tests +
  static pins that exactly the four bot-read tables carry the policy.
- Account-literal fixes: account-agnostic fixture bucket in
  test_reprocess_contract; runbook/README/po-template-parser account
  references updated to prod with historical mgmt notes; README gains the
  account-prerequisites list (imported-by-name dependencies).

deploy.yaml is deliberately unchanged (push-to-main auto-deploy kept).
Merge is held until migration Phase 0 completes; flipping the
AWS_DEPLOY_ROLE_ARN repo secret and merging this PR IS the first prod
deploy.

* fix(migration): verify backup AVAILABLE pre-truncate; document wildcard risk acceptance (cross-review FIX/NIT)

* refactor(migration): drop cross-account read grants (slack-bot decommissioned); harden backfill + deploy role

seahaven-slack-bot was decommissioned 2026-07-23 (stack DELETE_IN_PROGRESS,
consumer Lambdas gone); its successor sh-mcp is undeployed and uses
same-account DynamoDB access. So no live consumer reads these tables
cross-account. Per Adam's call, drop the cross-account grants entirely and
re-add correctly-scoped ones if/when sh-mcp deploys to a different account.

- Remove the four table resource policies + make_slack_bot_read_policy helper
  + its constants (cdk/common.py, po_stack.py, wo_stack.py) and the helper's
  unit test. Both stacks synth with zero table ResourcePolicy.
- scripts/migrate_tables.py hardening (fixes from the sh-security-review
  fan-out on the destructive backfill tool):
  * validate --cutoff strictly (parse ISO-8601, require aware UTC, re-emit
    canonical second-precision form) so a malformed cutoff can't silently
    copy dual-window rows or drop history;
  * reject `copy --all` up front (must run tables individually, in order,
    with the stream-drain wait) instead of writing three tables then erroring;
  * truncate backup gate now also checks recency (<1h) and TableId, not just
    status+name;
  * verify requires --cutoff whenever a cutoff table is in scope (else it
    false-flags dual-window rows as MISSING);
  * sticky-cancel is now PREVENTED copy-side (a non-Cancelled source item
    never overwrites a dest-Cancelled PO), and the verify comment no longer
    overstates what its source-side scan covers;
  * spot-check all modes (truncate_load keys are verbatim, so key-existence
    is sound there too).
- Deploy role: scope cloudformation:DescribeStacks to this repo's stacks +
  CDKToolkit (was Resource:*, disclosed all tenant stacks in the shared prod
  account); add a drift check warning on unexpected role policies and drop the
  dead SMOKE_POLICY_NAME var; document the shared-account bootstrap-role
  accepted risk in the deploy-role README.

* docs(deploy-role): fold in cross-review NITs (DescribeStacks maintenance note, warn-only drift rationale)

* ci: update workflow to use new workflow tag (ruff versioning fix)

* fix(migration): address Open SWE review findings on migrate_tables.py

- Validate the truncate backup on dry-run as well as --execute so a
  missing/stale/wrong-incarnation --backup-arn surfaces on the rehearsal
  run (finding f_24a48b8900).
- Assert configured keys match the live key schema of both tables before
  any key projection, turning config/schema drift into a descriptive
  abort instead of a mid-backfill KeyError (finding f_cb6b5a6c59).
- Clarify why key-existence spot-checks are sound for WorkOrderComments:
  the copy Puts source items verbatim and the sample uses the same
  cutoff filter, so per-account comment_id divergence never enters the
  check (finding f_390b7d6c3b is a false positive; comment hardened).
2026-07-23 17:08:47 -04:00

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Markdown

# DLQ Recovery Runbook — Email-Processor Dead-Letter Queues
Operational procedure for draining an email-processor dead-letter queue (DLQ)
after a failed async parse. There is **no console redrive-to-source** for these
queues; recovery is a manual, targeted re-invoke via `scripts/reprocess.py`.
## Scope / mechanism
Both email processors set `dead_letter_queue=` on the `lambda_.Function`
construct. This is the legacy per-function **Lambda `DeadLetterConfig`**
(asynchronous-invocation DLQ), **not** an EventInvokeConfig on-failure
Destination — `aws lambda get-function-event-invoke-config` returns
`ResourceNotFoundException` for both functions (no destination config exists). A
failed async invocation lands on the DLQ only **after** Lambda exhausts its
automatic retries.
There is **no console redrive-to-source**: the SQS console's "redrive to source"
applies only to SQS-to-SQS DLQ relationships, not to a Lambda `DeadLetterConfig`
target. Recovery is manual, via targeted re-invoke.
## Resource inventory (acct 011934824531 seahaven-prod, us-east-1)
| Pipeline | Function | DLQ queue name | Raw-email bucket | DLQ alarm |
|---|---|---|---|---|
| PO | `po-email-processor` | _CDK-generated; fill from stack resources after the first prod deploy_ | `po-ingest-emails-011934824531` | `po-email-processor-dlq-messages` |
| WO | `workorder-email-processor` | _CDK-generated; fill from stack resources after the first prod deploy_ | `workorder-ingest-emails-011934824531` | `workorder-email-processor-dlq-messages` |
DLQ URLs are `https://sqs.us-east-1.amazonaws.com/011934824531/<queue-name>`.
(Until mgmt decommission completes, the pre-migration mgmt-account queues
`po-ingest-EmailProcessorDlqA753DED5-az8LUZE3ubtz` and
`WorkorderIngestStack-EmailProcessorDlqA753DED5-Q8H555LrqSU1` still exist in
328440206208 with any pre-cutover dead letters.)
Both DLQs: 14-day retention, SSE, TLS-enforced, `VisibilityTimeout` 30s.
## Recovery procedure (no redrive — receive → extract key → targeted re-invoke → verify → purge)
1. **Trigger.** The `<fn>-dlq-messages` alarm fires
(`ApproximateNumberOfMessagesVisible` Maximum, 5 min, `> 0`, eval 1).
2. **RECEIVE** the message (do not purge yet):
```bash
aws sqs receive-message \
--queue-url <DLQ_URL> \
--max-number-of-messages 1 \
--visibility-timeout 120 \
--wait-time-seconds 5
```
Capture the `ReceiptHandle` from the response.
3. **EXTRACT the S3 key.** The `DeadLetterConfig` message `Body` is the original
async invocation payload — the S3 event JSON. Read
`Records[0].s3.bucket.name` and `Records[0].s3.object.key` from the `Body`.
This is the **raw** object key that reprocess/S3 emitted (no URL-decoding
applied).
4. **RE-INVOKE (targeted; dry-run first).** Confirm the key with a dry-run, then
execute:
```bash
# PO queue:
python scripts/reprocess.py --pipeline po --key '<key>' # dry-run
python scripts/reprocess.py --pipeline po --key '<key>' --execute # re-invoke
# WO queue:
python scripts/reprocess.py --pipeline wo --key '<key>' --execute
```
This re-invokes the **same** function with the same raw-key synthetic S3
event (a single object — **not** `--all`).
5. **VERIFY the write.** Confirm the downstream effect landed before proceeding:
the DynamoDB item exists / was updated (`purchase-orders` for PO,
`WorkOrders` for WO), and the function's log group shows a clean parse (no new
error, no new DLQ message). Do not proceed until verified.
6. **PURGE the one message.** Delete only the processed message by its
`ReceiptHandle`:
```bash
aws sqs delete-message --queue-url <DLQ_URL> --receipt-handle '<ReceiptHandle>'
```
Do **not** `purge-queue` — that would drop unexamined breadcrumbs. AWS access
is otherwise read-only; `delete-message` on a DLQ you are actively draining is
the one write this runbook performs.
## Recovery windows
- **DLQ breadcrumb retention: 14 days** (`MessageRetentionPeriod=1209600s`,
confirmed live on both queues). After 14 days the breadcrumb is gone.
- **Raw-email S3 retention: 90 days.** Both buckets have
`RemovalPolicy.RETAIN`, **but** a single Enabled lifecycle rule
(`Expiration.Days=90`, `Filter.Prefix=''`) expires objects bucket-wide. **The
lifecycle rule OVERRIDES the RETAIN policy — S3 is the real replay floor:** a
raw email is gone at ~90 days regardless of the table RETAIN policy.
Because 14 days (DLQ) < 90 days (S3), any object referenced by a live DLQ
breadcrumb is always still in S3, so DLQ replay within its 14-day window is never
blocked by S3 expiry. The 90-day floor binds only for replays reconstructed from
other sources (e.g. logs) after the breadcrumb has expired.
## Intentional non-DLQ drops (do NOT hunt for these in the DLQ)
Two drop classes **never** produce a DLQ message because they are fail-closed
**skips, not errors** — the handler returns normally (no raise, no retry, no DLQ
message):
- **Sender-auth rejections.** Logged as a structured `sender_auth_rejected`
warning and skipped; covered by the `<fn>-sender-auth-rejected` alarm
(log-metric filter), **not** the DLQ.
- **`ai_fallback_rejected` drops.** AI-fallback output that failed the
fail-closed `validate_ai_fallback()` gate, emitted as a
`ParseMethod=ai_fallback_rejected` EMF datapoint and dropped without a
DynamoDB write; covered by the `<fn>-ai-fallback-rejected` alarm, **not** the
DLQ.
If mail is missing but the DLQ is empty, check those two alarms / log filters —
the email was intentionally rejected. Re-invoking it via reprocess will just be
rejected again; fix the sender-auth config or the upstream email, not the DLQ.