shoc-frontend-new/src/components/notifications/sla-at-risk-banner.tsx
Alexandre Brandizzi 31e9db2d02 feat(notifications): SLA at-risk banner, 50% toast and breach acknowledgement
Dispatchers see a one-line banner and a one-time toast while a Reactive/Emergency work order is past half of its SEV response window; the banner opens the board on exactly those work orders and dismisses for the session. Missed deadlines stay in the notification center until acknowledged, and Clear all skips them.
2026-09-25 11:36:25 -03:00

90 lines
3.5 KiB
TypeScript

import { useEffect, useMemo } from "react";
import { AlertTriangle, ChevronRight, X } from "lucide-react";
import { useNavigate } from "react-router";
import { toast } from "react-toastify";
import type { SlaAtRiskWorkOrder } from "@/domain/notifications/types/notification-feed";
import { useNotificationSession } from "@/domain/notifications/session/notification-session-context";
import { useNotificationFeed } from "@/domain/notifications/use-cases/use-notification-feed";
import { slaBannerText, slaHalfwayToastText } from "@/domain/notifications/utils/sla-alert-copy";
import { buildWorkOrderIdsHref } from "@/domain/work-orders/utils/work-order-ids-filter";
const NO_WORK_ORDERS: SlaAtRiskWorkOrder[] = [];
/** Toasts each at-risk work order once per session, the first time the feed reports it. */
function useSlaHalfwayToasts(atRisk: SlaAtRiskWorkOrder[]) {
const { claimSlaToasts } = useNotificationSession();
useEffect(() => {
const claimed = new Set(claimSlaToasts(atRisk.map((workOrder) => workOrder.id)));
atRisk
.filter((workOrder) => claimed.has(workOrder.id))
.forEach((workOrder) =>
toast.warn(slaHalfwayToastText(workOrder), { toastId: `sla-at-risk-${workOrder.id}` }),
);
}, [atRisk, claimSlaToasts]);
}
/**
* One line at the top of every page while any of the user's Reactive/Emergency work orders is past
* half of its response window. Clicking it opens Work Orders on exactly those work orders; dismissing
* hides them for this session, and a work order that becomes at risk later brings the banner back.
*/
export function SlaAtRiskBanner() {
const navigate = useNavigate();
const { data } = useNotificationFeed();
const { slaBannerDismissedIds, dismissSlaBanner } = useNotificationSession();
const atRisk = data?.slaAtRisk ?? NO_WORK_ORDERS;
useSlaHalfwayToasts(atRisk);
const shown = useMemo(
() => atRisk.filter((workOrder) => !slaBannerDismissedIds.has(workOrder.id)),
[atRisk, slaBannerDismissedIds],
);
if (shown.length === 0) {
return null;
}
const ids = shown.map((workOrder) => workOrder.id);
return (
<div
role="region"
aria-label="Work orders at risk of missing their response deadline"
className="flex shrink-0 items-center"
style={{
gap: 10,
padding: "6px 16px",
background: "var(--destructive)",
color: "var(--destructive-foreground)",
}}
>
<button
type="button"
onClick={() => navigate(buildWorkOrderIdsHref(ids))}
title="View in Work Orders"
className="flex min-w-0 flex-1 cursor-pointer items-center text-left"
style={{ color: "inherit" }}
>
<span
className="inline-flex min-w-0 items-center transition-colors hover:bg-white/20"
style={{ gap: 8, padding: "3px 8px", marginLeft: -8, borderRadius: 4 }}
>
<AlertTriangle size={14} className="shrink-0" aria-hidden />
<span className="truncate" style={{ fontSize: 12.5, fontWeight: 600 }}>
{slaBannerText(shown)}
</span>
<ChevronRight size={14} className="shrink-0" aria-hidden />
</span>
</button>
<button
type="button"
onClick={() => dismissSlaBanner(ids)}
title="Dismiss"
aria-label="Dismiss SLA alert"
className="flex shrink-0 cursor-pointer items-center justify-center rounded transition-colors hover:bg-white/20"
style={{ width: 22, height: 22, color: "inherit" }}
>
<X size={14} aria-hidden />
</button>
</div>
);
}