diff --git a/src/app/(protected)/workorders/_components/list/table/cells/use-site-dialog-form-fields.ts b/src/app/(protected)/workorders/_components/list/table/cells/use-site-dialog-form-fields.ts
index db1db3e7..25ccb0d2 100644
--- a/src/app/(protected)/workorders/_components/list/table/cells/use-site-dialog-form-fields.ts
+++ b/src/app/(protected)/workorders/_components/list/table/cells/use-site-dialog-form-fields.ts
@@ -97,9 +97,11 @@ export function useSiteDialogFormFields({
       setContactsDirty(true);
       setUserEdited(false);
       setDirty(true);
-      if (createMode) {
-        setPn("");
-        setPp("");
+      // The previous site's contact never carries over, even when the new site fails to load.
+      setPn("");
+      setPp("");
+      if (!createMode) {
+        setNotes("");
       }
       setPocFilledFor("");
     } else if (id !== pocFilledFor) {
diff --git a/src/test/app/(protected)/workorders/site-dialog-site-record-resync.test.tsx b/src/test/app/(protected)/workorders/site-dialog-site-record-resync.test.tsx
index 12be55f2..e61015cd 100644
--- a/src/test/app/(protected)/workorders/site-dialog-site-record-resync.test.tsx
+++ b/src/test/app/(protected)/workorders/site-dialog-site-record-resync.test.tsx
@@ -133,6 +133,41 @@ describe("Work order Site dialog keeps the site record in sync", () => {
     });
   });
 
+  it("does not carry the previous site's contact onto a site whose record failed to load", async () => {
+    // The legacy contact fields too, so nothing can refill the cleared fields from DAL1.
+    const dallasWithContact: Location = { ...dallas, contact: "Jane", phone: "(421) 433-0032" };
+    getById.mockImplementation((id: string) =>
+      String(id) === "1"
+        ? Promise.resolve(dallasWithContact)
+        : Promise.reject(new Error("Network error")),
+    );
+    const { onSave } = renderDialog();
+    expect(await screen.findByDisplayValue("Jane")).toBeInTheDocument();
+
+    pickSite("CHI2");
+    expect(await screen.findByText(SITE_UNAVAILABLE_COPY)).toBeInTheDocument();
+    expect(primaryField("POC name")).toHaveValue("");
+    expect(primaryField("POC phone")).toHaveValue("");
+    expect(primaryField("Notes…")).toHaveValue("");
+    fireEvent.click(screen.getByRole("button", { name: /^save$/i }));
+    expect(await screen.findByText(/name is required/i)).toBeInTheDocument();
+    expect(onSave).not.toHaveBeenCalled();
+
+    fireEvent.change(primaryField("POC name"), { target: { value: "Carl" } });
+    fireEvent.change(primaryField("POC phone"), { target: { value: "(312) 555-0101" } });
+    fireEvent.click(screen.getByRole("button", { name: /^save$/i }));
+
+    await waitFor(() => expect(onSave).toHaveBeenCalledTimes(1));
+    expect(onSave.mock.calls[0][0]).toMatchObject({
+      locationId: "2",
+      pocName: "Carl",
+      pocPhone: "(312) 555-0101",
+      pocNotes: "",
+      additionalContacts: [],
+    });
+    expect(updateContactInfo).not.toHaveBeenCalled();
+  });
+
   it("waits for the refetch instead of syncing a cached site record, so a save never reverts it", async () => {
     const queryClient = new QueryClient({
       defaultOptions: { queries: { retry: false }, mutations: { retry: false } },