fix(work-orders): treat Canceled and Refused dispatches as inactive (SH-183)

Backend returns Cancelled, Canceled, and Refused; only Cancelled was skipped,
so Complete stayed enabled with no live vendor.

src/domain/work-orders/utils/wo-closability.ts

@@ -157,12 +157,19 @@ export function wizardDraftToClosabilityInput(draft: WorkOrderWizardDraft): WoCl
   };
 }
 
-/** Current vendor assignment — cancelled dispatches do not count as company (SH-183). */
+/** Backend terminal-cancel spellings; dispatch status is a raw API string. */
+const INACTIVE_DISPATCH_STATUSES = new Set(["cancelled", "canceled", "refused"]);
+
+function isInactiveDispatchStatus(status: string | undefined): boolean {
+  return INACTIVE_DISPATCH_STATUSES.has((status ?? "").trim().toLowerCase());
+}
+
+/** Current vendor assignment — cancelled/refused dispatches do not count as company (SH-183). */
 function currentAssignedDispatch(
   dispatches: WorkOrderDispatchSummary[],
 ): WorkOrderDispatchSummary | undefined {
   return dispatches.find((dispatch) => {
-    if (dispatch.status === "Cancelled") {
+    if (isInactiveDispatchStatus(dispatch.status)) {
       return false;
     }
     const vendorId = String(dispatch.vendorId ?? "").trim();

src/test/domain/work-orders/utils/wo-closability.test.ts

@@ -327,8 +327,30 @@ describe("detailToClosabilityInput", () => {
     expect(getClosabilityGaps(input)).toEqual([]);
   });
 
-  it("ignores cancelled dispatches when resolving assigned company (SH-183)", () => {
+  it.each(["Cancelled", "Canceled", "Refused", "CANCELLED", " canceled "])(
-    const cancelledOnly = {
+    "ignores inactive dispatch status %s when resolving assigned company (SH-183)",
+    (status) => {
+      const inactiveOnly = {
+        assignedTo: "Alice",
+        completedDate: "2026-07-15",
+        workOrderNumber: "20260623001",
+        internalWONumber: "SH-1",
+        problem: "HVAC PM",
+        source: "procurement-integration",
+        type: "",
+        docStatus: "",
+        mediaCount: 0,
+        dispatches: [{ vendorName: "Old Co", vendorId: 45, status }],
+      } as WorkOrderDetail;
+
+      expect(detailToClosabilityInput(inactiveOnly).vendorId).toBe("");
+      expect(detailToClosabilityInput(inactiveOnly).company).toBe("");
+      expect(getClosabilityGaps(detailToClosabilityInput(inactiveOnly))).toContain("Company");
+    },
+  );
+
+  it("uses the active dispatch after an inactive cancelled spelling (SH-183)", () => {
+    const supersededThenCurrent = {
       assignedTo: "Alice",
       completedDate: "2026-07-15",
       workOrderNumber: "20260623001",
@@ -338,16 +360,8 @@ describe("detailToClosabilityInput", () => {
       type: "",
       docStatus: "",
       mediaCount: 0,
-      dispatches: [{ vendorName: "", vendorId: 45, status: "Cancelled" }],
-    } as WorkOrderDetail;
-
-    expect(detailToClosabilityInput(cancelledOnly).vendorId).toBe("");
-    expect(getClosabilityGaps(detailToClosabilityInput(cancelledOnly))).toContain("Company");
-
-    const supersededThenCurrent = {
-      ...cancelledOnly,
       dispatches: [
-        { vendorName: "Old Co", vendorId: 1, status: "Cancelled" },
+        { vendorName: "Old Co", vendorId: 1, status: "Canceled" },
         { vendorName: "ACME Tech", vendorId: 45, status: "Sent" },
       ],
     } as WorkOrderDetail;