Merge remote-tracking branch 'origin/main' into feat/ab/sh-335-wo-site-dialog

# Conflicts:
#	src/domain/locations/api/locations-api.ts
#	src/domain/locations/types/location.ts

src/api/api-paths.ts

@@ -33,6 +33,9 @@ export const API_PATHS = {
     pocPatch: (id: string | number) => `workorders/${id}/poc`,
     boardDetail: (id: string | number) => `workorders/${id}/detail`,
     completionTemplates: "workorders/completion-templates",
+    completionTemplateById: (id: string | number) => `workorders/completion-templates/${id}`,
+    completionTemplateLinkedWorkOrders: (id: string | number) =>
+      `workorders/completion-templates/${id}/linked-work-orders`,
     comments: (id: string | number) => `workorders/${id}/comments`,
     commentItem: (workOrderId: string | number, commentId: string | number) =>
       `workorders/${workOrderId}/comments/${commentId}`,

src/app/(protected)/completion-docs/_components/completion-template-add-link.tsx

@@ -0,0 +1,20 @@
+import type { ReactNode } from "react";
+
+export function CompletionTemplateAddLink({
+  onClick,
+  children,
+}: {
+  onClick: () => void;
+  children: ReactNode;
+}) {
+  return (
+    <button
+      type="button"
+      onClick={onClick}
+      className="self-start"
+      style={{ fontSize: 12, fontWeight: 500, color: "var(--color-primary)", textAlign: "left" }}
+    >
+      {children}
+    </button>
+  );
+}

src/app/(protected)/completion-docs/_components/completion-template-created-by.tsx

@@ -0,0 +1,42 @@
+import { Text } from "@/components/ui/text";
+
+function initials(name: string): string {
+  return name
+    .trim()
+    .split(/\s+/)
+    .map((part) => part[0] ?? "")
+    .join("")
+    .slice(0, 2)
+    .toUpperCase();
+}
+
+export function CompletionTemplateCreatedBy({ name }: { name: string | null }) {
+  if (name === null) {
+    return (
+      <Text variant="caption" tone="muted" sx={{ fontSize: 13 }}>
+        —
+      </Text>
+    );
+  }
+  return (
+    <span className="flex items-center gap-2">
+      <span
+        aria-hidden
+        className="flex shrink-0 items-center justify-center rounded-full"
+        style={{
+          width: 22,
+          height: 22,
+          fontSize: 9,
+          fontWeight: 600,
+          background: "var(--color-bg-muted)",
+          color: "var(--color-primary)",
+        }}
+      >
+        {initials(name)}
+      </span>
+      <Text variant="caption" sx={{ fontSize: 13 }}>
+        {name}
+      </Text>
+    </span>
+  );
+}

src/app/(protected)/completion-docs/_components/completion-template-detail.tsx

@@ -0,0 +1,87 @@
+import type { ReactNode } from "react";
+import { Text } from "@/components/ui/text";
+import { COMPLETION_TEMPLATE_COPY } from "@/domain/completion-templates/constants/completion-template-constants";
+import type { CompletionTemplate } from "@/domain/completion-templates/types/completion-template";
+import { descriptionLines } from "@/domain/completion-templates/utils/description-lines";
+import { formatTemplateDate } from "@/domain/completion-templates/utils/format-template-date";
+import { CompletionTemplateCreatedBy } from "./completion-template-created-by";
+import {
+  AutoPopulatedFields,
+  FieldLabel,
+  SectionTitle,
+  StandardSafetyBullets,
+} from "./completion-template-sections";
+
+function ReadOnlyField({ label, children }: { label: string; children: ReactNode }) {
+  return (
+    <div>
+      <Text
+        variant="label"
+        tone="muted"
+        sx={{ fontSize: 12, fontWeight: 500, display: "block", marginBottom: "6px" }}
+      >
+        {label}
+      </Text>
+      {children}
+    </div>
+  );
+}
+
+function ProcedureList({ template }: { template: CompletionTemplate }) {
+  if (template.procedures.length === 0) {
+    return (
+      <Text variant="caption" tone="muted" sx={{ fontSize: 13 }}>
+        {COMPLETION_TEMPLATE_COPY.noProcedureDetail}
+      </Text>
+    );
+  }
+  return (
+    <ol className="m-0 list-none p-0">
+      {template.procedures.map((procedure, index) => (
+        <li key={index} style={{ marginBottom: 12 }}>
+          <Text variant="label" sx={{ fontSize: 13, fontWeight: 600, display: "block", mb: 0.5 }}>
+            {procedure.name || `Procedure ${index + 1}`}
+          </Text>
+          {descriptionLines(procedure.description).map((line, lineIndex) => (
+            <Text key={lineIndex} variant="body" sx={{ fontSize: 13, lineHeight: 1.5, my: 0.5 }}>
+              {line}
+            </Text>
+          ))}
+        </li>
+      ))}
+    </ol>
+  );
+}
+
+/** Everything a template holds, read-only. */
+export function CompletionTemplateDetail({ template }: { template: CompletionTemplate }) {
+  return (
+    <div className="grid gap-3.5">
+      <SectionTitle>Completion Document</SectionTitle>
+      <ReadOnlyField label="Document Title">
+        <Text variant="body" sx={{ fontSize: 13 }}>
+          {template.name || "—"}
+        </Text>
+      </ReadOnlyField>
+      <AutoPopulatedFields />
+      <div>
+        <FieldLabel>Safety Notes</FieldLabel>
+        <StandardSafetyBullets extra={template.extraSafetyNote} />
+      </div>
+      <div>
+        <FieldLabel hint="(optional)">Procedures</FieldLabel>
+        <ProcedureList template={template} />
+      </div>
+      <div className="grid grid-cols-2 gap-3">
+        <ReadOnlyField label="Last Updated">
+          <Text variant="body" sx={{ fontSize: 13 }}>
+            {formatTemplateDate(template.lastUpdatedAt)}
+          </Text>
+        </ReadOnlyField>
+        <ReadOnlyField label="Created By">
+          <CompletionTemplateCreatedBy name={template.createdByName} />
+        </ReadOnlyField>
+      </div>
+    </div>
+  );
+}

src/app/(protected)/completion-docs/_components/completion-template-dialog-chrome.tsx

@@ -0,0 +1,105 @@
+import { FileText, Pencil, Plus, Save, Trash2 } from "lucide-react";
+import { Button } from "@/components/ui/button";
+import { DialogCancelButton } from "@/components/ui/dialog-cancel-button";
+import { IconCloseButton } from "@/components/ui/icon-close-button";
+import { Text } from "@/components/ui/text";
+import { COMPLETION_TEMPLATE_COPY } from "@/domain/completion-templates/constants/completion-template-constants";
+import type { CompletionTemplatePermissions } from "./use-completion-template-permissions";
+import type { CompletionTemplateDialogMode } from "./use-completion-template-dialog";
+
+export function CompletionTemplateDialogHeader({
+  title,
+  subtitle,
+  onClose,
+}: {
+  title: string;
+  subtitle: string;
+  onClose: () => void;
+}) {
+  return (
+    <div
+      className="flex shrink-0 items-center justify-between"
+      style={{
+        height: 60,
+        padding: "0 20px",
+        borderBottom: "1px solid var(--color-border)",
+        background: "var(--color-bg-surface)",
+      }}
+    >
+      <div className="flex min-w-0 items-center gap-2.5">
+        <FileText size={18} className="shrink-0" style={{ color: "var(--color-primary)" }} />
+        <div className="min-w-0">
+          <Text
+            as="div"
+            variant="heading"
+            className="truncate"
+            sx={{ fontSize: 16, fontWeight: 700, lineHeight: 1.1 }}
+          >
+            {title}
+          </Text>
+          <Text as="div" variant="caption" tone="muted" className="truncate" sx={{ fontSize: 13 }}>
+            {subtitle}
+          </Text>
+        </div>
+      </div>
+      <IconCloseButton onClick={onClose} />
+    </div>
+  );
+}
+
+type FooterProps = {
+  mode: CompletionTemplateDialogMode;
+  permissions: CompletionTemplatePermissions;
+  isSaving: boolean;
+  onCancel: () => void;
+  onSubmit: () => void;
+  onEdit: () => void;
+  onDelete: () => void;
+};
+
+export function CompletionTemplateDialogFooter({
+  mode,
+  permissions,
+  isSaving,
+  onCancel,
+  onSubmit,
+  onEdit,
+  onDelete,
+}: FooterProps) {
+  const footerStyle = {
+    padding: "12px 20px",
+    borderTop: "1px solid var(--color-border)",
+    background: "var(--color-bg-surface)",
+    flexShrink: 0,
+  };
+  if (mode !== "view") {
+    return (
+      <div className="flex items-center justify-end gap-3" style={footerStyle}>
+        <DialogCancelButton onClick={onCancel} disabled={isSaving} />
+        <Button onClick={onSubmit} disabled={isSaving} className="gap-1.5">
+          {mode === "create" ? <Plus size={13} /> : <Save size={13} />}
+          {mode === "create"
+            ? COMPLETION_TEMPLATE_COPY.addTemplate
+            : COMPLETION_TEMPLATE_COPY.saveChanges}
+        </Button>
+      </div>
+    );
+  }
+  return (
+    <div
+      className={`flex items-center gap-3 ${permissions.canDelete ? "justify-between" : "justify-end"}`}
+      style={footerStyle}
+    >
+      {permissions.canDelete && (
+        <Button variant="ghost" onClick={onDelete} className="gap-1.5 text-destructive">
+          <Trash2 size={13} /> Delete
+        </Button>
+      )}
+      {permissions.canEdit && (
+        <Button onClick={onEdit} className="gap-1.5">
+          <Pencil size={13} /> Edit
+        </Button>
+      )}
+    </div>
+  );
+}

src/app/(protected)/completion-docs/_components/completion-template-dialog-heading.ts

@@ -0,0 +1,21 @@
+import type { CompletionTemplate } from "@/domain/completion-templates/types/completion-template";
+import { formatTemplateDate } from "@/domain/completion-templates/utils/format-template-date";
+import type { CompletionTemplateDialogMode } from "./use-completion-template-dialog";
+
+export function dialogHeading(
+  template: CompletionTemplate | null,
+  mode: CompletionTemplateDialogMode,
+): { title: string; subtitle: string } {
+  if (template === null) {
+    return {
+      title: "New Completion Document Template",
+      subtitle: "Completion Document Template",
+    };
+  }
+  if (mode === "edit") return { title: template.name, subtitle: "Editing template" };
+  const createdBy = template.createdByName ?? "—";
+  return {
+    title: template.name,
+    subtitle: `Created by ${createdBy} · Updated ${formatTemplateDate(template.lastUpdatedAt)}`,
+  };
+}

src/app/(protected)/completion-docs/_components/completion-template-dialog.tsx

@@ -0,0 +1,102 @@
+import { Dialog, DialogTitle } from "@mui/material";
+import { useState } from "react";
+import { dialogBlurBackdropSlotProps } from "@/components/ui/dialog-blur-backdrop";
+import type { CompletionTemplate } from "@/domain/completion-templates/types/completion-template";
+import { CompletionTemplateDetail } from "./completion-template-detail";
+import {
+  CompletionTemplateDialogFooter,
+  CompletionTemplateDialogHeader,
+} from "./completion-template-dialog-chrome";
+import { dialogHeading } from "./completion-template-dialog-heading";
+import { CompletionTemplateForm } from "./completion-template-form";
+import { CompletionTemplatePreview } from "./completion-template-preview";
+import { DeleteCompletionTemplateDialog } from "./delete-completion-template-dialog";
+import {
+  useCompletionTemplateDialog,
+  type CompletionTemplateDialogMode,
+} from "./use-completion-template-dialog";
+import type { CompletionTemplatePermissions } from "./use-completion-template-permissions";
+
+type CompletionTemplateDialogProps = {
+  /** `null` adds a new template. */
+  template: CompletionTemplate | null;
+  initialMode: CompletionTemplateDialogMode;
+  permissions: CompletionTemplatePermissions;
+  onClose: () => void;
+  onSaved: (template: CompletionTemplate) => void;
+};
+
+/** View, add or edit one template beside its document preview. */
+export function CompletionTemplateDialog({
+  template,
+  initialMode,
+  permissions,
+  onClose,
+  onSaved,
+}: CompletionTemplateDialogProps) {
+  const dialog = useCompletionTemplateDialog({ template, initialMode, onClose, onSaved });
+  const [confirmingDelete, setConfirmingDelete] = useState(false);
+  const heading = dialogHeading(template, dialog.mode);
+
+  return (
+    <Dialog
+      open
+      onClose={onClose}
+      maxWidth={false}
+      aria-labelledby="completion-template-dialog-title"
+      slotProps={{
+        ...dialogBlurBackdropSlotProps,
+        paper: {
+          className: "flex max-h-[85vh] flex-col overflow-hidden border border-border p-0",
+          style: {
+            borderRadius: 12,
+            width: "min(1040px, calc(100vw - 32px))",
+            maxWidth: "none",
+            background: "var(--color-bg-muted)",
+          },
+        },
+      }}
+    >
+      <DialogTitle id="completion-template-dialog-title" className="sr-only">
+        {heading.title}
+      </DialogTitle>
+      <CompletionTemplateDialogHeader
+        title={heading.title}
+        subtitle={heading.subtitle}
+        onClose={onClose}
+      />
+      <div className="flex min-h-0 flex-1 flex-row">
+        <CompletionTemplatePreview values={dialog.previewValues} isEditing={dialog.isEditing} />
+        <div
+          className="flex min-h-0 flex-col"
+          style={{ width: "42%", background: "var(--color-bg-surface)" }}
+        >
+          <div className="min-h-0 flex-1 overflow-y-auto" style={{ padding: 20 }}>
+            {dialog.isEditing ? (
+              <CompletionTemplateForm form={dialog.form} />
+            ) : (
+              template !== null && <CompletionTemplateDetail template={template} />
+            )}
+          </div>
+        </div>
+      </div>
+      <CompletionTemplateDialogFooter
+        mode={dialog.mode}
+        permissions={permissions}
+        isSaving={dialog.isSaving}
+        onCancel={dialog.cancel}
+        onSubmit={() => void dialog.submit()}
+        onEdit={dialog.startEditing}
+        onDelete={() => setConfirmingDelete(true)}
+      />
+      {template !== null && permissions.canDelete && (
+        <DeleteCompletionTemplateDialog
+          template={template}
+          open={confirmingDelete}
+          onClose={() => setConfirmingDelete(false)}
+          onDeleted={onClose}
+        />
+      )}
+    </Dialog>
+  );
+}

src/app/(protected)/completion-docs/_components/completion-template-form.tsx

@@ -0,0 +1,64 @@
+import { Controller, type UseFormReturn } from "react-hook-form";
+import { FormField } from "@/components/ui/form-field";
+import { TextField } from "@/components/ui/text-field";
+import type { CompletionTemplateFormValues } from "@/domain/completion-templates/schemas/completion-template-schema";
+import { CompletionTemplateProceduresEditor } from "./completion-template-procedures-editor";
+import { CompletionTemplateSafetyNoteField } from "./completion-template-safety-note-field";
+import {
+  AutoPopulatedFields,
+  FieldLabel,
+  SectionTitle,
+  StandardSafetyBullets,
+} from "./completion-template-sections";
+
+type CompletionTemplateFormProps = {
+  form: UseFormReturn<CompletionTemplateFormValues>;
+};
+
+function TitleField({ form }: CompletionTemplateFormProps) {
+  return (
+    <Controller
+      control={form.control}
+      name="name"
+      render={({ field, fieldState }) => (
+        <FormField
+          label="Document Title"
+          htmlFor="completion-template-title"
+          required
+          error={fieldState.error !== undefined}
+          helperText={fieldState.error?.message}
+        >
+          <TextField
+            id="completion-template-title"
+            value={field.value}
+            onChange={field.onChange}
+            onBlur={field.onBlur}
+            inputRef={field.ref}
+            placeholder="Completion document title"
+            error={fieldState.error !== undefined}
+          />
+        </FormField>
+      )}
+    />
+  );
+}
+
+/** The editable template: title, fixed references, the optional note and procedures. */
+export function CompletionTemplateForm({ form }: CompletionTemplateFormProps) {
+  return (
+    <div className="grid gap-3.5">
+      <SectionTitle>Completion Document</SectionTitle>
+      <TitleField form={form} />
+      <AutoPopulatedFields />
+      <div className="grid gap-1">
+        <FieldLabel>Safety Notes</FieldLabel>
+        <StandardSafetyBullets />
+        <CompletionTemplateSafetyNoteField form={form} />
+      </div>
+      <div>
+        <FieldLabel hint="(optional)">Procedures</FieldLabel>
+        <CompletionTemplateProceduresEditor form={form} />
+      </div>
+    </div>
+  );
+}

src/app/(protected)/completion-docs/_components/completion-template-preview.tsx

@@ -0,0 +1,133 @@
+import { FileText } from "lucide-react";
+import { Text } from "@/components/ui/text";
+import { CompDocDocumentFrame } from "@/app/(protected)/workorders/_components/comp-doc/comp-doc-document-frame";
+import { CompDocPreviewHeader } from "@/app/(protected)/workorders/_components/comp-doc/comp-doc-preview-header";
+import { CompDocProcedureHeading } from "@/app/(protected)/workorders/_components/comp-doc/comp-doc-procedure-heading";
+import { CompDocSafetyBullets } from "@/app/(protected)/workorders/_components/comp-doc/comp-doc-safety-bullets";
+import {
+  AUTO_POPULATED_FIELDS,
+  COMPLETION_TEMPLATE_COPY,
+} from "@/domain/completion-templates/constants/completion-template-constants";
+import type { CompletionTemplateProcedure } from "@/domain/completion-templates/types/completion-template";
+import { descriptionLines } from "@/domain/completion-templates/utils/description-lines";
+
+export interface CompletionTemplatePreviewValues {
+  name: string;
+  extraSafetyNote: string | null;
+  procedures: CompletionTemplateProcedure[];
+}
+
+type CompletionTemplatePreviewProps = {
+  values: CompletionTemplatePreviewValues;
+  isEditing: boolean;
+};
+
+function PreviewPill({ isEditing }: { isEditing: boolean }) {
+  return (
+    <div className="flex shrink-0 items-center justify-center" style={{ padding: "12px 0" }}>
+      <span
+        className="inline-flex items-center gap-1.5"
+        style={{
+          height: 28,
+          padding: "0 12px",
+          borderRadius: 9999,
+          background: "var(--color-bg-surface)",
+          border: "1px solid var(--color-border)",
+          fontSize: 12,
+          fontWeight: 500,
+          color: "var(--muted-foreground)",
+        }}
+      >
+        <FileText size={13} />
+        {isEditing ? "Live preview" : "Document preview"}
+      </span>
+    </div>
+  );
+}
+
+function PreviewTitle({ name }: { name: string }) {
+  const title = name.trim();
+  return (
+    <>
+      <Text
+        as="h2"
+        variant="title"
+        family="body"
+        sx={{
+          fontSize: 13,
+          fontWeight: 700,
+          letterSpacing: "0.02em",
+          color: title ? "#161E38" : "#9CA3AF",
+          margin: "16px 0 4px",
+        }}
+      >
+        {title ? title.toUpperCase() : COMPLETION_TEMPLATE_COPY.untitledDocument}
+      </Text>
+      <Text variant="body" sx={{ fontSize: 12, color: "#58595B", margin: "2px 0 12px" }}>
+        {AUTO_POPULATED_FIELDS.join(" · ")} {COMPLETION_TEMPLATE_COPY.autoFilledSuffix}
+      </Text>
+    </>
+  );
+}
+
+function PreviewProcedures({ procedures }: { procedures: CompletionTemplateProcedure[] }) {
+  if (procedures.length === 0) {
+    return (
+      <Text
+        variant="body"
+        sx={{ fontSize: 12.5, color: "#9CA3AF", margin: "16px 0 0", fontStyle: "italic" }}
+      >
+        {COMPLETION_TEMPLATE_COPY.noProcedurePreview}
+      </Text>
+    );
+  }
+  return (
+    <>
+      {procedures.map((procedure, index) => (
+        <section key={index} aria-label={`Preview procedure ${index + 1}`}>
+          <CompDocProcedureHeading>
+            {procedure.name.trim() || `Procedure ${index + 1}`}
+          </CompDocProcedureHeading>
+          {descriptionLines(procedure.description).map((line, lineIndex) => (
+            <Text
+              key={lineIndex}
+              variant="body"
+              sx={{ fontSize: 13, lineHeight: 1.5, color: "#161E38", margin: "4px 0" }}
+            >
+              {line}
+            </Text>
+          ))}
+        </section>
+      ))}
+    </>
+  );
+}
+
+/** The template rendered on the same page, header and safety bullets as a work order's document. */
+export function CompletionTemplatePreview({ values, isEditing }: CompletionTemplatePreviewProps) {
+  const note = values.extraSafetyNote?.trim() ?? "";
+  return (
+    <div
+      className="flex min-h-0 flex-col"
+      style={{
+        width: "58%",
+        borderRight: "1px solid var(--color-border)",
+        background: "var(--color-bg-muted)",
+      }}
+    >
+      <PreviewPill isEditing={isEditing} />
+      <div
+        className="min-h-0 flex-1 overflow-x-hidden overflow-y-auto"
+        style={{ padding: "0 20px 20px" }}
+        data-testid="completion-template-preview"
+      >
+        <CompDocDocumentFrame>
+          <CompDocPreviewHeader />
+          <PreviewTitle name={values.name} />
+          <CompDocSafetyBullets extra={note === "" ? [] : [note]} />
+          <PreviewProcedures procedures={values.procedures} />
+        </CompDocDocumentFrame>
+      </div>
+    </div>
+  );
+}

src/app/(protected)/completion-docs/_components/completion-template-procedures-editor.tsx

@@ -0,0 +1,103 @@
+import { Controller, useFieldArray, type UseFormReturn } from "react-hook-form";
+import { Text } from "@/components/ui/text";
+import { TextField } from "@/components/ui/text-field";
+import { PROCEDURE_NAME_MAX_LENGTH } from "@/domain/completion-templates/constants/completion-template-constants";
+import type { CompletionTemplateFormValues } from "@/domain/completion-templates/schemas/completion-template-schema";
+import { CompletionTemplateAddLink } from "./completion-template-add-link";
+import { CompletionTemplateRemoveButton } from "./completion-template-remove-button";
+
+type ProceduresEditorProps = {
+  form: UseFormReturn<CompletionTemplateFormValues>;
+};
+
+const DESCRIPTION_PLACEHOLDER =
+  "Describe the procedure — steps, sub-items, whatever the source document has. One item per line works well.";
+
+function ProcedureFields({ form, index }: ProceduresEditorProps & { index: number }) {
+  return (
+    <div className="grid gap-2.5">
+      <Controller
+        control={form.control}
+        name={`procedures.${index}.name`}
+        render={({ field }) => (
+          <TextField
+            value={field.value}
+            onChange={field.onChange}
+            onBlur={field.onBlur}
+            inputRef={field.ref}
+            placeholder="Procedure name (e.g. Backflow Procedure)"
+            slotProps={{
+              htmlInput: {
+                "aria-label": `Procedure ${index + 1} name`,
+                maxLength: PROCEDURE_NAME_MAX_LENGTH,
+              },
+            }}
+          />
+        )}
+      />
+      <Controller
+        control={form.control}
+        name={`procedures.${index}.description`}
+        render={({ field }) => (
+          <TextField
+            value={field.value}
+            onChange={field.onChange}
+            onBlur={field.onBlur}
+            inputRef={field.ref}
+            multiline
+            minRows={5}
+            maxRows={8}
+            placeholder={DESCRIPTION_PLACEHOLDER}
+            slotProps={{ htmlInput: { "aria-label": `Procedure ${index + 1} description` } }}
+            sx={{ "& .MuiOutlinedInput-root": { height: "auto" } }}
+          />
+        )}
+      />
+    </div>
+  );
+}
+
+/** Procedures print in the order they are listed here. */
+export function CompletionTemplateProceduresEditor({ form }: ProceduresEditorProps) {
+  const { fields, append, remove } = useFieldArray({ control: form.control, name: "procedures" });
+
+  return (
+    <div className="grid gap-3">
+      {fields.map((field, index) => (
+        <fieldset
+          key={field.id}
+          aria-label={`Procedure ${index + 1}`}
+          className="m-0 min-w-0"
+          style={{
+            padding: 12,
+            borderRadius: "var(--radius-md)",
+            border: "1px solid var(--color-border)",
+          }}
+        >
+          <div className="flex items-center justify-between" style={{ marginBottom: 8 }}>
+            <Text
+              variant="caption"
+              tone="muted"
+              sx={{
+                fontSize: 12,
+                fontWeight: 600,
+                textTransform: "uppercase",
+                letterSpacing: "0.04em",
+              }}
+            >
+              Procedure {index + 1}
+            </Text>
+            <CompletionTemplateRemoveButton
+              label={`Remove procedure ${index + 1}`}
+              onClick={() => remove(index)}
+            />
+          </div>
+          <ProcedureFields form={form} index={index} />
+        </fieldset>
+      ))}
+      <CompletionTemplateAddLink onClick={() => append({ name: "", description: "" })}>
+        + Add procedure
+      </CompletionTemplateAddLink>
+    </div>
+  );
+}

src/app/(protected)/completion-docs/_components/completion-template-remove-button.tsx

@@ -0,0 +1,22 @@
+import { X } from "lucide-react";
+
+export function CompletionTemplateRemoveButton({
+  label,
+  onClick,
+}: {
+  label: string;
+  onClick: () => void;
+}) {
+  return (
+    <button
+      type="button"
+      onClick={onClick}
+      title={label}
+      aria-label={label}
+      className="shrink-0"
+      style={{ color: "var(--color-text-muted)" }}
+    >
+      <X size={14} />
+    </button>
+  );
+}

src/app/(protected)/completion-docs/_components/completion-template-safety-note-field.tsx

@@ -0,0 +1,55 @@
+import { Controller, useWatch, type UseFormReturn } from "react-hook-form";
+import { TextField } from "@/components/ui/text-field";
+import { EXTRA_SAFETY_NOTE_MAX_LENGTH } from "@/domain/completion-templates/constants/completion-template-constants";
+import type { CompletionTemplateFormValues } from "@/domain/completion-templates/schemas/completion-template-schema";
+import { CompletionTemplateAddLink } from "./completion-template-add-link";
+import { CompletionTemplateRemoveButton } from "./completion-template-remove-button";
+
+type SafetyNoteFieldProps = {
+  form: UseFormReturn<CompletionTemplateFormValues>;
+};
+
+/** At most one template-specific note, printed after the standard bullets. */
+export function CompletionTemplateSafetyNoteField({ form }: SafetyNoteFieldProps) {
+  const note = useWatch({ control: form.control, name: "extraSafetyNote" });
+  const setNote = (value: string | null) =>
+    form.setValue("extraSafetyNote", value, { shouldDirty: true });
+
+  if (note === null) {
+    return (
+      <CompletionTemplateAddLink onClick={() => setNote("")}>
+        + Add safety note
+      </CompletionTemplateAddLink>
+    );
+  }
+  return (
+    <div className="flex items-start gap-2">
+      <Controller
+        control={form.control}
+        name="extraSafetyNote"
+        render={({ field }) => (
+          <TextField
+            multiline
+            minRows={3}
+            maxRows={8}
+            value={field.value ?? ""}
+            onChange={field.onChange}
+            onBlur={field.onBlur}
+            inputRef={field.ref}
+            placeholder="Type safety note…"
+            slotProps={{
+              htmlInput: {
+                "aria-label": "Extra safety note",
+                maxLength: EXTRA_SAFETY_NOTE_MAX_LENGTH,
+              },
+            }}
+            sx={{ "& .MuiOutlinedInput-root": { height: "auto" } }}
+          />
+        )}
+      />
+      <div style={{ marginTop: 6 }}>
+        <CompletionTemplateRemoveButton label="Remove safety note" onClick={() => setNote(null)} />
+      </div>
+    </div>
+  );
+}

src/app/(protected)/completion-docs/_components/completion-template-sections.tsx

@@ -0,0 +1,75 @@
+import type { ReactNode } from "react";
+import { Text } from "@/components/ui/text";
+import { AUTO_POPULATED_FIELDS } from "@/domain/completion-templates/constants/completion-template-constants";
+import { SAFETY_BULLETS } from "@/domain/work-orders/utils/completion-doc-procedures";
+
+export function SectionTitle({ children }: { children: ReactNode }) {
+  return (
+    <Text as="div" variant="heading" family="body" sx={{ fontSize: 16, fontWeight: 600 }}>
+      {children}
+    </Text>
+  );
+}
+
+export function FieldLabel({ children, hint }: { children: ReactNode; hint?: string }) {
+  return (
+    <div className="flex items-baseline gap-1.5" style={{ marginBottom: 4 }}>
+      <Text
+        variant="caption"
+        tone="muted"
+        sx={{ fontSize: 11, fontWeight: 500, textTransform: "uppercase", letterSpacing: "0.06em" }}
+      >
+        {children}
+      </Text>
+      {hint !== undefined && (
+        <Text variant="caption" tone="muted" sx={{ fontSize: 11 }}>
+          {hint}
+        </Text>
+      )}
+    </div>
+  );
+}
+
+export function AutoPopulatedFields() {
+  return (
+    <div>
+      <FieldLabel>Auto-populated fields</FieldLabel>
+      <ul className="m-0 flex list-none flex-wrap items-center gap-1.5 p-0">
+        {AUTO_POPULATED_FIELDS.map((field) => (
+          <li
+            key={field}
+            className="inline-flex items-center"
+            style={{
+              background: "var(--color-bg-muted)",
+              color: "var(--color-text-muted)",
+              fontSize: 12,
+              padding: "2px 8px",
+              borderRadius: 4,
+            }}
+          >
+            {field}
+          </li>
+        ))}
+      </ul>
+    </div>
+  );
+}
+
+/** The standard bullets every generated document prints; never editable per template. */
+export function StandardSafetyBullets({ extra }: { extra?: string | null }) {
+  return (
+    <ul aria-label="Safety notes" style={{ margin: "0 0 8px", paddingLeft: 18 }}>
+      {SAFETY_BULLETS.map((bullet) => (
+        <li
+          key={bullet}
+          style={{ fontSize: 12.5, color: "var(--color-text-muted)", margin: "2px 0" }}
+        >
+          {bullet}
+        </li>
+      ))}
+      {Boolean(extra) && (
+        <li style={{ fontSize: 12.5, margin: "2px 0", whiteSpace: "pre-wrap" }}>{extra}</li>
+      )}
+    </ul>
+  );
+}

src/app/(protected)/completion-docs/_components/completion-templates-table.tsx

@@ -0,0 +1,162 @@
+import { Table, TableBody, TableCell, TableHead, TableRow } from "@mui/material";
+import { Eye, FileText, Pencil, Search } from "lucide-react";
+import type { MouseEvent } from "react";
+import { TableLoadingRow } from "@/components/ui/table-state-rows";
+import { Text } from "@/components/ui/text";
+import { COMPLETION_TEMPLATE_COPY } from "@/domain/completion-templates/constants/completion-template-constants";
+import type { CompletionTemplate } from "@/domain/completion-templates/types/completion-template";
+import { formatTemplateDate } from "@/domain/completion-templates/utils/format-template-date";
+import { CompletionTemplateCreatedBy } from "./completion-template-created-by";
+
+const HEAD_CELL_SX = {
+  fontSize: 10.5,
+  fontWeight: 700,
+  letterSpacing: "0.06em",
+  textTransform: "uppercase",
+  background: "var(--color-bg-muted)",
+  padding: "11px 14px",
+  whiteSpace: "nowrap",
+} as const;
+
+const BODY_CELL_SX = { fontSize: 13, padding: "8px 12px" } as const;
+
+type CompletionTemplatesTableProps = {
+  templates: CompletionTemplate[];
+  isLoading: boolean;
+  /** The load failed: the page shows the error, so there is no search result to explain. */
+  hasError: boolean;
+  canEdit: boolean;
+  onView: (template: CompletionTemplate) => void;
+  onEdit: (template: CompletionTemplate) => void;
+};
+
+function RowAction({
+  label,
+  icon: Icon,
+  onClick,
+}: {
+  label: string;
+  icon: typeof Eye;
+  onClick: () => void;
+}) {
+  return (
+    <button
+      type="button"
+      title={label}
+      aria-label={label}
+      onClick={(event: MouseEvent) => {
+        event.stopPropagation();
+        onClick();
+      }}
+      className="flex size-7 items-center justify-center rounded-md text-muted-foreground transition-colors hover:bg-muted hover:text-primary"
+    >
+      <Icon size={15} />
+    </button>
+  );
+}
+
+function EmptyRow() {
+  return (
+    <TableRow>
+      <TableCell colSpan={4} sx={{ padding: 0, borderBottom: 0 }}>
+        <div
+          className="flex flex-col items-center justify-center gap-2 text-center"
+          style={{ padding: "64px 16px" }}
+        >
+          <Search size={22} aria-hidden style={{ color: "var(--color-text-muted)" }} />
+          <Text variant="body" sx={{ fontSize: 14, fontWeight: 600 }}>
+            {COMPLETION_TEMPLATE_COPY.emptySearchTitle}
+          </Text>
+          <Text variant="description" tone="muted" sx={{ fontSize: 12.5 }}>
+            {COMPLETION_TEMPLATE_COPY.emptySearchHint}
+          </Text>
+        </div>
+      </TableCell>
+    </TableRow>
+  );
+}
+
+function TemplateRow({
+  template,
+  canEdit,
+  onView,
+  onEdit,
+}: Omit<CompletionTemplatesTableProps, "templates" | "isLoading" | "hasError"> & {
+  template: CompletionTemplate;
+}) {
+  return (
+    <TableRow hover onClick={() => onView(template)} sx={{ cursor: "pointer", height: 52 }}>
+      <TableCell sx={BODY_CELL_SX}>
+        <span className="inline-flex items-center gap-2.5">
+          <span
+            aria-hidden
+            className="inline-flex shrink-0 items-center justify-center rounded-full"
+            style={{
+              width: 28,
+              height: 28,
+              background: "var(--color-bg-muted)",
+              color: "var(--color-primary)",
+            }}
+          >
+            <FileText size={14} />
+          </span>
+          {template.name}
+        </span>
+      </TableCell>
+      <TableCell sx={{ ...BODY_CELL_SX, color: "text.secondary" }}>
+        {formatTemplateDate(template.lastUpdatedAt)}
+      </TableCell>
+      <TableCell sx={BODY_CELL_SX}>
+        <CompletionTemplateCreatedBy name={template.createdByName} />
+      </TableCell>
+      <TableCell sx={BODY_CELL_SX}>
+        <span className="flex items-center gap-1">
+          <RowAction label="View details" icon={Eye} onClick={() => onView(template)} />
+          {canEdit && <RowAction label="Edit" icon={Pencil} onClick={() => onEdit(template)} />}
+        </span>
+      </TableCell>
+    </TableRow>
+  );
+}
+
+export function CompletionTemplatesTable({
+  templates,
+  isLoading,
+  hasError,
+  canEdit,
+  onView,
+  onEdit,
+}: CompletionTemplatesTableProps) {
+  return (
+    <Table
+      stickyHeader
+      size="small"
+      aria-label="Completion document templates"
+      sx={{ minWidth: 700 }}
+    >
+      <TableHead>
+        <TableRow>
+          <TableCell sx={{ ...HEAD_CELL_SX, width: 360 }}>Document Title</TableCell>
+          <TableCell sx={{ ...HEAD_CELL_SX, width: 140 }}>Last Updated</TableCell>
+          <TableCell sx={{ ...HEAD_CELL_SX, width: 180 }}>Created By</TableCell>
+          <TableCell sx={{ ...HEAD_CELL_SX, width: 90 }}>
+            <span className="sr-only">Actions</span>
+          </TableCell>
+        </TableRow>
+      </TableHead>
+      <TableBody>
+        {isLoading && <TableLoadingRow colSpan={4} />}
+        {!isLoading && !hasError && templates.length === 0 && <EmptyRow />}
+        {templates.map((template) => (
+          <TemplateRow
+            key={template.id}
+            template={template}
+            canEdit={canEdit}
+            onView={onView}
+            onEdit={onEdit}
+          />
+        ))}
+      </TableBody>
+    </Table>
+  );
+}

src/app/(protected)/completion-docs/_components/delete-completion-template-dialog.tsx

@@ -0,0 +1,98 @@
+import { CircularProgress, Dialog, DialogActions, DialogContent, DialogTitle } from "@mui/material";
+import { useNavigate } from "react-router";
+import { Button } from "@/components/ui/button";
+import { DialogCancelButton } from "@/components/ui/dialog-cancel-button";
+import { Text } from "@/components/ui/text";
+import type {
+  CompletionTemplate,
+  LinkedWorkOrders,
+} from "@/domain/completion-templates/types/completion-template";
+import { useDeleteCompletionTemplate } from "@/domain/completion-templates/use-cases/use-completion-template-mutations";
+import { useLinkedWorkOrders } from "@/domain/completion-templates/use-cases/use-completion-templates";
+import { buildWorkOrderIdsHref } from "@/domain/work-orders/utils/work-order-ids-filter";
+
+type DeleteCompletionTemplateDialogProps = {
+  template: CompletionTemplate;
+  open: boolean;
+  onClose: () => void;
+  onDeleted: () => void;
+};
+
+function deleteMessage(name: string, linked: LinkedWorkOrders): string {
+  if (linked.count === 0) return `This will permanently remove "${name}". This cannot be undone.`;
+  const plural = linked.count === 1 ? "" : "s";
+  return (
+    `This will permanently remove "${name}". It's still linked to ${linked.count} open work ` +
+    `order${plural} through its Service — deleting it won't change that Service, but new ` +
+    "documents generated for those work orders will fall back to a generic procedure until " +
+    "reassigned. This cannot be undone."
+  );
+}
+
+function LinkedWorkOrdersMessage({
+  name,
+  linked,
+}: {
+  name: string;
+  linked: ReturnType<typeof useLinkedWorkOrders>;
+}) {
+  if (linked.isPending) {
+    return (
+      <div className="flex items-center gap-2" role="status">
+        <CircularProgress size={16} />
+        <Text variant="description" tone="muted">
+          Checking linked work orders…
+        </Text>
+      </div>
+    );
+  }
+  if (linked.isError) {
+    return (
+      <Text variant="error">
+        Couldn't check which work orders use this template. Close this and try again.
+      </Text>
+    );
+  }
+  return <Text variant="description">{deleteMessage(name, linked.data)}</Text>;
+}
+
+/** Deleting always asks first, and names the open work orders that still depend on the template. */
+export function DeleteCompletionTemplateDialog({
+  template,
+  open,
+  onClose,
+  onDeleted,
+}: DeleteCompletionTemplateDialogProps) {
+  const navigate = useNavigate();
+  const linked = useLinkedWorkOrders(open ? template.id : null);
+  const remove = useDeleteCompletionTemplate();
+  const linkedIds = linked.data?.workOrderIds ?? [];
+
+  function confirmDelete() {
+    remove.mutate(template.id, { onSuccess: onDeleted });
+  }
+
+  return (
+    <Dialog open={open} onClose={onClose} maxWidth="xs" fullWidth>
+      <DialogTitle>Delete this template?</DialogTitle>
+      <DialogContent>
+        <LinkedWorkOrdersMessage name={template.name} linked={linked} />
+      </DialogContent>
+      <DialogActions>
+        <DialogCancelButton onClick={onClose} />
+        {linkedIds.length > 0 && (
+          <Button variant="outline" onClick={() => void navigate(buildWorkOrderIdsHref(linkedIds))}>
+            View linked work orders
+          </Button>
+        )}
+        <Button
+          variant="destructive"
+          onClick={confirmDelete}
+          disabled={!linked.isSuccess || remove.isPending}
+        >
+          Delete
+        </Button>
+      </DialogActions>
+    </Dialog>
+  );
+}

src/app/(protected)/completion-docs/_components/use-completion-template-dialog.ts

@@ -0,0 +1,109 @@
+import { zodResolver } from "@hookform/resolvers/zod";
+import { useState } from "react";
+import { useForm, useWatch } from "react-hook-form";
+import { COMPLETION_TEMPLATE_COPY } from "@/domain/completion-templates/constants/completion-template-constants";
+import {
+  toCompletionTemplateFormValues,
+  toCompletionTemplateInput,
+} from "@/domain/completion-templates/mappers/completion-template-mapper";
+import {
+  completionTemplateFormSchema,
+  type CompletionTemplateFormValues,
+} from "@/domain/completion-templates/schemas/completion-template-schema";
+import type { CompletionTemplate } from "@/domain/completion-templates/types/completion-template";
+import {
+  isTitleRequiredError,
+  useCreateCompletionTemplate,
+  useUpdateCompletionTemplate,
+} from "@/domain/completion-templates/use-cases/use-completion-template-mutations";
+import type { CompletionTemplatePreviewValues } from "./completion-template-preview";
+
+export type CompletionTemplateDialogMode = "create" | "view" | "edit";
+
+type UseCompletionTemplateDialogOptions = {
+  template: CompletionTemplate | null;
+  initialMode: CompletionTemplateDialogMode;
+  onClose: () => void;
+  onSaved: (template: CompletionTemplate) => void;
+};
+
+function usePreviewValues(
+  control: ReturnType<typeof useForm<CompletionTemplateFormValues>>["control"],
+): CompletionTemplatePreviewValues {
+  const watched = useWatch({ control });
+  return {
+    name: watched.name ?? "",
+    extraSafetyNote: watched.extraSafetyNote ?? null,
+    procedures: (watched.procedures ?? []).map((procedure) => ({
+      name: procedure?.name ?? "",
+      description: procedure?.description ?? "",
+    })),
+  };
+}
+
+export function useCompletionTemplateDialog({
+  template,
+  initialMode,
+  onClose,
+  onSaved,
+}: UseCompletionTemplateDialogOptions) {
+  const [mode, setMode] = useState<CompletionTemplateDialogMode>(
+    template === null ? "create" : initialMode,
+  );
+  const form = useForm<CompletionTemplateFormValues>({
+    resolver: zodResolver(completionTemplateFormSchema),
+    defaultValues: toCompletionTemplateFormValues(template),
+  });
+  const previewValues = usePreviewValues(form.control);
+  const create = useCreateCompletionTemplate();
+  const update = useUpdateCompletionTemplate();
+
+  function showServerTitleError(error: Error) {
+    if (!isTitleRequiredError(error)) return;
+    form.setError(
+      "name",
+      { message: COMPLETION_TEMPLATE_COPY.titleRequired },
+      { shouldFocus: true },
+    );
+  }
+
+  const submit = form.handleSubmit((values) => {
+    const input = toCompletionTemplateInput(values);
+    if (template === null) {
+      create.mutate(input, { onSuccess: onClose, onError: showServerTitleError });
+      return;
+    }
+    update.mutate(
+      { template, input },
+      {
+        onSuccess: (saved) => {
+          form.reset(toCompletionTemplateFormValues(saved));
+          setMode("view");
+          onSaved(saved);
+        },
+        onError: showServerTitleError,
+      },
+    );
+  });
+
+  /** Discards unsaved edits: back to the template as it was, or closed when creating. */
+  function cancel() {
+    if (template === null) {
+      onClose();
+      return;
+    }
+    form.reset(toCompletionTemplateFormValues(template));
+    setMode("view");
+  }
+
+  return {
+    mode,
+    isEditing: mode !== "view",
+    form,
+    previewValues,
+    submit,
+    cancel,
+    startEditing: () => setMode("edit"),
+    isSaving: create.isPending || update.isPending,
+  };
+}

src/app/(protected)/completion-docs/_components/use-completion-template-permissions.ts

@@ -0,0 +1,36 @@
+import { defaultsForRole } from "@/app/(protected)/team-members/_components/team-member-permissions";
+import type { TeamMemberRole } from "@/domain/team-members/types/team-member";
+import { useAuthContext } from "@/providers/auth-context";
+
+const TEAM_ROLES: readonly TeamMemberRole[] = ["Admin", "Scheduler", "Dispatcher"];
+
+export interface CompletionTemplatePermissions {
+  canCreate: boolean;
+  canEdit: boolean;
+  canDelete: boolean;
+}
+
+function teamRoles(userRoles: string | null | undefined): TeamMemberRole[] {
+  const names = (userRoles ?? "").split(",").map((role) => role.trim().toLowerCase());
+  return TEAM_ROLES.filter((role) => names.includes(role.toLowerCase()));
+}
+
+/**
+ * The signed-in user's session carries roles, not per-user permission overrides, so each key
+ * resolves to the role default the Team Members screen and the server policy start from.
+ */
+export function completionTemplatePermissions(
+  userRoles: string | null | undefined,
+): CompletionTemplatePermissions {
+  const granted = new Set(teamRoles(userRoles).flatMap((role) => [...defaultsForRole(role)]));
+  return {
+    canCreate: granted.has("createCompletionDocTemplates"),
+    canEdit: granted.has("editCompletionDocTemplates"),
+    canDelete: granted.has("deleteCompletionDocTemplates"),
+  };
+}
+
+export function useCompletionTemplatePermissions(): CompletionTemplatePermissions {
+  const { user } = useAuthContext();
+  return completionTemplatePermissions(user?.userRoles);
+}

src/app/(protected)/completion-docs/index.tsx

@@ -0,0 +1,99 @@
+import { Box } from "@mui/material";
+import { Plus } from "lucide-react";
+import { useState } from "react";
+import { Button } from "@/components/ui/button";
+import { PageHeader } from "@/components/ui/page-header";
+import { QueryErrorPanel } from "@/components/ui/query-error-panel";
+import { SearchInput } from "@/components/ui/search-input";
+import { Text } from "@/components/ui/text";
+import {
+  COMPLETION_TEMPLATE_COPY,
+  templateCountLabel,
+} from "@/domain/completion-templates/constants/completion-template-constants";
+import type { CompletionTemplate } from "@/domain/completion-templates/types/completion-template";
+import { useCompletionTemplates } from "@/domain/completion-templates/use-cases/use-completion-templates";
+import { useDebounce } from "@/hooks/use-debounce";
+import { CompletionTemplateDialog } from "./_components/completion-template-dialog";
+import { CompletionTemplatesTable } from "./_components/completion-templates-table";
+import type { CompletionTemplateDialogMode } from "./_components/use-completion-template-dialog";
+import { useCompletionTemplatePermissions } from "./_components/use-completion-template-permissions";
+
+type OpenDialog = { template: CompletionTemplate | null; mode: CompletionTemplateDialogMode };
+
+export default function CompletionDocsPage() {
+  const permissions = useCompletionTemplatePermissions();
+  const [search, setSearch] = useState("");
+  const debouncedSearch = useDebounce(search, 250);
+  const all = useCompletionTemplates();
+  const filtered = useCompletionTemplates(debouncedSearch);
+  const [dialog, setDialog] = useState<OpenDialog | null>(null);
+  const templates = filtered.data ?? [];
+
+  return (
+    <Box className="flex h-full flex-col overflow-hidden p-2.5">
+      <PageHeader
+        surface
+        title={COMPLETION_TEMPLATE_COPY.pageTitle}
+        subtitle={templateCountLabel(all.data?.length ?? 0)}
+        actions={
+          <div className="flex items-center gap-2">
+            <SearchInput
+              value={search}
+              onChange={setSearch}
+              placeholder={COMPLETION_TEMPLATE_COPY.searchPlaceholder}
+              aria-label="Search document title"
+              className="w-56"
+            />
+            {permissions.canCreate && (
+              <Button
+                onClick={() => setDialog({ template: null, mode: "create" })}
+                className="gap-1.5"
+              >
+                <Plus size={13} /> {COMPLETION_TEMPLATE_COPY.addTemplate}
+              </Button>
+            )}
+          </div>
+        }
+      />
+
+      {filtered.error !== null && (
+        <QueryErrorPanel
+          className="mt-3 shrink-0"
+          compact
+          message={filtered.error.message || "Failed to load templates."}
+          onRetry={() => void filtered.refetch()}
+        />
+      )}
+
+      <div
+        className="mt-4 min-h-0 flex-1 overflow-auto rounded-lg border border-border"
+        style={{ background: "var(--card)" }}
+      >
+        <CompletionTemplatesTable
+          templates={templates}
+          isLoading={filtered.isPending}
+          hasError={filtered.error !== null}
+          canEdit={permissions.canEdit}
+          onView={(template) => setDialog({ template, mode: "view" })}
+          onEdit={(template) => setDialog({ template, mode: "edit" })}
+        />
+      </div>
+      <div className="shrink-0 px-4 py-2">
+        <Text variant="caption" tone="muted" sx={{ fontSize: 11 }}>
+          {templateCountLabel(templates.length)}
+        </Text>
+      </div>
+
+      {dialog !== null && (
+        <CompletionTemplateDialog
+          key={dialog.template?.id ?? "new"}
+          template={dialog.template}
+          initialMode={dialog.mode}
+          permissions={permissions}
+          onClose={() => setDialog(null)}
+          onSaved={(template) => setDialog({ template, mode: "view" })}
+        />
+      )}
+    </Box>
+  );
+}

src/app/(protected)/locations/_components/location-delete-dialog.tsx

@@ -1,42 +0,0 @@
-import {
-  Button,
-  Dialog,
-  DialogActions,
-  DialogContent,
-  DialogContentText,
-  DialogTitle,
-} from "@mui/material";
-import type { LocationListItem } from "@/domain/locations/types/location";
-
-interface LocationDeleteDialogProps {
-  isPending: boolean;
-  onClose: () => void;
-  onConfirm: () => void;
-  target: LocationListItem | null;
-}
-
-export function LocationDeleteDialog({
-  isPending,
-  onClose,
-  onConfirm,
-  target,
-}: LocationDeleteDialogProps) {
-  return (
-    <Dialog open={Boolean(target)} onClose={onClose}>
-      <DialogTitle>Delete this site?</DialogTitle>
-      <DialogContent>
-        <DialogContentText>
-          This will permanently remove {target?.name} from Sites. This cannot be undone.
-        </DialogContentText>
-      </DialogContent>
-      <DialogActions>
-        <Button onClick={onClose} disabled={isPending}>
-          Cancel
-        </Button>
-        <Button color="error" variant="contained" onClick={onConfirm} disabled={isPending}>
-          {isPending ? "Deleting..." : "Delete"}
-        </Button>
-      </DialogActions>
-    </Dialog>
-  );
-}

src/app/(protected)/locations/_components/locations-table.tsx

@@ -1,8 +1,6 @@
-import DeleteOutlineIcon from "@mui/icons-material/DeleteOutlined";
 import {
   Button,
   CircularProgress,
-  IconButton,
   Paper,
   Table,
   TableBody,
@@ -10,7 +8,6 @@ import {
   TableContainer,
   TableHead,
   TableRow,
-  Tooltip,
   Typography,
 } from "@mui/material";
 import type { LocationListItem } from "@/domain/locations/types/location";
@@ -19,17 +16,15 @@ import { StateAreaCell } from "./state-area-cell";
 
 interface LocationsTableProps {
   isLoading: boolean;
-  onDelete: (row: LocationListItem) => void;
   onOpen: (row: LocationListItem) => void;
   rows: LocationListItem[];
   selectedId?: string | null;
 }
 
-const COLUMN_COUNT = 8;
+const COLUMN_COUNT = 7;
 
 export function LocationsTable({
   isLoading,
-  onDelete,
   onOpen,
   rows,
   selectedId = null,
@@ -46,9 +41,6 @@ export function LocationsTable({
             <TableCell className="font-semibold">State</TableCell>
             <TableCell className="font-semibold">POC Name</TableCell>
             <TableCell className="font-semibold">POC Phone</TableCell>
-            <TableCell align="right" className="font-semibold">
-              <span className="sr-only">Actions</span>
-            </TableCell>
           </TableRow>
         </TableHead>
         <TableBody>
@@ -98,20 +90,6 @@ export function LocationsTable({
                   <LocationsContactsCell row={row} />
                 </TableCell>
                 <TableCell>{row.phone || "—"}</TableCell>
-                <TableCell align="right">
-                  <Tooltip title="Delete">
-                    <IconButton
-                      size="small"
-                      aria-label={`Delete site ${row.name}`}
-                      onClick={(event) => {
-                        event.stopPropagation();
-                        onDelete(row);
-                      }}
-                    >
-                      <DeleteOutlineIcon fontSize="small" />
-                    </IconButton>
-                  </Tooltip>
-                </TableCell>
               </TableRow>
             ))}
         </TableBody>

src/app/(protected)/locations/_components/site-delete-dialog.tsx

@@ -0,0 +1,110 @@
+import { useNavigate } from "react-router";
+import {
+  Button,
+  CircularProgress,
+  Dialog,
+  DialogActions,
+  DialogContent,
+  DialogContentText,
+  DialogTitle,
+} from "@mui/material";
+import { DIALOG_BLUR_BACKDROP_SX } from "@/components/ui/dialog-blur-backdrop";
+import { useDeleteLocation } from "@/domain/locations/use-cases/use-delete-location";
+import { useSiteOpenWorkOrders } from "@/domain/locations/use-cases/use-site-open-work-orders";
+import { buildSiteOpenWorkOrdersHref } from "@/domain/work-orders/utils/dashboard-drilldown-params";
+import { buildWorkOrderIdsHref } from "@/domain/work-orders/utils/work-order-ids-filter";
+
+interface SiteDeleteDialogProps {
+  open: boolean;
+  siteId: string;
+  siteCode: string;
+  onClose: () => void;
+  onDeleted: () => void;
+}
+
+const CHECK_FAILED_MESSAGE =
+  "Couldn't check this site for open work orders. Try again before deleting it.";
+
+function describeDeletion(siteCode: string, openCount: number): string {
+  if (openCount === 0) {
+    return `This will permanently remove ${siteCode} from Sites. This cannot be undone.`;
+  }
+  const noun = openCount === 1 ? "work order" : "work orders";
+  return `This will permanently remove ${siteCode} from Sites. It still has ${openCount} open ${noun} — deleting the site won't cancel them automatically. This cannot be undone.`;
+}
+
+/** Delete confirmation; warns with the open work-order count and links to those work orders. */
+export function SiteDeleteDialog({
+  open,
+  siteId,
+  siteCode,
+  onClose,
+  onDeleted,
+}: SiteDeleteDialogProps) {
+  const navigate = useNavigate();
+  const deleteLocation = useDeleteLocation();
+  const {
+    data: openWorkOrders,
+    isLoading,
+    isError,
+    isFetching,
+    refetch,
+  } = useSiteOpenWorkOrders(siteId, open);
+  const openCount = openWorkOrders?.count ?? 0;
+  // Without a current count the warning cannot be trusted, so Delete waits for a successful check.
+  // `isFetching` covers reopening: the count cached from the last open is stale until the refetch lands.
+  const countUnknown = isLoading || isFetching || isError;
+  // The server caps the id list; when it doesn't cover the stated count, open the site's whole board.
+  const openIds = openWorkOrders?.workOrderIds ?? [];
+  const openWorkOrdersHref =
+    openIds.length > 0 && openIds.length >= openCount
+      ? buildWorkOrderIdsHref(openIds)
+      : buildSiteOpenWorkOrdersHref(siteId);
+
+  return (
+    <Dialog
+      open={open}
+      onClose={() => {
+        if (!deleteLocation.isPending) {
+          onClose();
+        }
+      }}
+      aria-labelledby="site-delete-title"
+      slotProps={{ backdrop: { sx: DIALOG_BLUR_BACKDROP_SX } }}
+    >
+      <DialogTitle id="site-delete-title">Delete this site?</DialogTitle>
+      <DialogContent>
+        {isFetching && !isError && (
+          <CircularProgress size={20} aria-label="Checking open work orders" />
+        )}
+        {isError && <DialogContentText role="alert">{CHECK_FAILED_MESSAGE}</DialogContentText>}
+        {!countUnknown && (
+          <DialogContentText>{describeDeletion(siteCode, openCount)}</DialogContentText>
+        )}
+      </DialogContent>
+      <DialogActions>
+        <Button variant="text" onClick={onClose} disabled={deleteLocation.isPending}>
+          Cancel
+        </Button>
+        {isError && (
+          <Button variant="outlined" disabled={isFetching} onClick={() => void refetch()}>
+            Try again
+          </Button>
+        )}
+        {!countUnknown && openCount > 0 && (
+          <Button variant="outlined" onClick={() => navigate(openWorkOrdersHref)}>
+            View open work orders
+          </Button>
+        )}
+        <Button
+          variant="contained"
+          color="error"
+          disabled={countUnknown || deleteLocation.isPending}
+          onClick={() => deleteLocation.mutate(siteId, { onSuccess: onDeleted })}
+        >
+          {deleteLocation.isPending ? "Deleting..." : "Delete"}
+        </Button>
+      </DialogActions>
+    </Dialog>
+  );
+}

src/app/(protected)/locations/_components/site-detail-panel.tsx

@@ -1,8 +1,11 @@
-import { useEffect, useState } from "react";
+import { useContext, useEffect, useState } from "react";
 import { Alert, Box, Button, CircularProgress, Drawer, Stack, Typography } from "@mui/material";
 import { IconCloseButton } from "@/components/ui/icon-close-button";
 import type { Location } from "@/domain/locations/types/location";
 import { useLocationDetail } from "@/domain/locations/use-cases/use-location-detail";
+import { canDeleteSites } from "@/lib/auth/user-utils";
+import { AuthContext } from "@/providers/auth-context";
+import { SiteDeleteDialog } from "./site-delete-dialog";
 import { SiteDetailEdit } from "./site-detail-edit";
 import { SiteDetailView } from "./site-detail-view";
 
@@ -36,6 +39,8 @@ function PanelHeader({ location, onClose }: { location?: Location; onClose: () =
 
 function PanelBody({ siteId, onClose }: { siteId: string; onClose: () => void }) {
   const [mode, setMode] = useState<"view" | "edit">("view");
+  const [isDeleteOpen, setIsDeleteOpen] = useState(false);
+  const canDelete = canDeleteSites(useContext(AuthContext)?.user?.userRoles);
   const { data: location, isLoading, error } = useLocationDetail(siteId);
 
   return (
@@ -65,10 +70,22 @@ function PanelBody({ siteId, onClose }: { siteId: string; onClose: () => void })
             className="border-t px-4 py-3"
             sx={{ justifyContent: "flex-end", borderColor: "divider" }}
           >
+            {canDelete && (
+              <Button color="error" onClick={() => setIsDeleteOpen(true)} className="mr-auto">
+                Delete
+              </Button>
+            )}
             <Button variant="contained" onClick={() => setMode("edit")}>
               Edit
             </Button>
           </Stack>
+          <SiteDeleteDialog
+            open={isDeleteOpen}
+            siteId={siteId}
+            siteCode={location.name ?? ""}
+            onClose={() => setIsDeleteOpen(false)}
+            onDeleted={onClose}
+          />
         </>
       )}
     </>

src/app/(protected)/locations/index.tsx

@@ -9,14 +9,11 @@ import {
   TextField,
   Typography,
 } from "@mui/material";
-import type { LocationListItem } from "@/domain/locations/types/location";
-import { useDeleteLocation } from "@/domain/locations/use-cases/use-delete-location";
 import { useLocationsList } from "@/domain/locations/use-cases/use-locations-list";
 import { useDebounce } from "@/hooks/use-debounce";
 import { expandAreasToStateCodes, type AreaZone } from "@/data/areas";
 import { AddSiteDialog } from "./_components/add-site-dialog";
 import { AreaFacet } from "./_components/area-facet";
-import { LocationDeleteDialog } from "./_components/location-delete-dialog";
 import { LocationsTable } from "./_components/locations-table";
 import { SITE_PANEL_WIDTH, SiteDetailPanel } from "./_components/site-detail-panel";
 
@@ -25,12 +22,10 @@ export default function LocationsListPage() {
   const [page, setPage] = useState(0);
   const [pageSize, setPageSize] = useState(12);
   const [selectedAreas, setSelectedAreas] = useState<AreaZone[]>([]);
-  const [deleteTarget, setDeleteTarget] = useState<LocationListItem | null>(null);
   const [isAddOpen, setIsAddOpen] = useState(false);
   const [selectedId, setSelectedId] = useState<string | null>(null);
 
   const debouncedSearch = useDebounce(search, 300);
-  const deleteLocation = useDeleteLocation();
   const closePanel = useCallback(() => setSelectedId(null), []);
 
   const stateCodes = useMemo(() => expandAreasToStateCodes(selectedAreas), [selectedAreas]);
@@ -50,20 +45,6 @@ export default function LocationsListPage() {
   const rows = data?.items ?? [];
   const totalCount = data?.totalCount ?? 0;
 
-  const handleDeleteConfirm = () => {
-    if (!deleteTarget) {
-      return;
-    }
-
-    const deletedId = String(deleteTarget.id);
-    deleteLocation.mutate(deleteTarget.id, {
-      onSuccess: () => {
-        setDeleteTarget(null);
-        setSelectedId((current) => (current === deletedId ? null : current));
-      },
-    });
-  };
-
   return (
     <Box
       className="flex flex-col gap-4 p-4"
@@ -120,7 +101,6 @@ export default function LocationsListPage() {
         rows={rows}
         selectedId={selectedId}
         onOpen={(row) => setSelectedId(String(row.id))}
-        onDelete={setDeleteTarget}
       />
       <TablePagination
         component="div"
@@ -136,12 +116,6 @@ export default function LocationsListPage() {
       />
       <AddSiteDialog open={isAddOpen} onClose={() => setIsAddOpen(false)} />
       <SiteDetailPanel siteId={selectedId} onClose={closePanel} />
-      <LocationDeleteDialog
-        target={deleteTarget}
-        isPending={deleteLocation.isPending}
-        onClose={() => setDeleteTarget(null)}
-        onConfirm={handleDeleteConfirm}
-      />
     </Box>
   );
 }

src/app/(protected)/uplifts/_components/uplift-approval-tabs.ts

@@ -0,0 +1,52 @@
+export const UPLIFT_APPROVAL_TABS = ["pending", "approved", "rejected"] as const;
+export type UpliftApprovalTab = (typeof UPLIFT_APPROVAL_TABS)[number];
+
+export function isUpliftApprovalTab(value: string): value is UpliftApprovalTab {
+  return (UPLIFT_APPROVAL_TABS as readonly string[]).includes(value);
+}
+
+const PENDING_HEADER_CELLS = [
+  "Work Order",
+  "Service / Vendor",
+  "Amount",
+  "Approved on WO",
+  "Notes",
+  "Attachments",
+  "Requested By",
+  "Waiting",
+  "Actions",
+] as const;
+
+const APPROVED_HEADER_CELLS = [
+  "Work Order",
+  "Service / Vendor",
+  "Amount",
+  "Approved on WO",
+  "Notes",
+  "Attachments",
+  "Requested By",
+  "Approved By",
+  "Approved At",
+  "Actions",
+] as const;
+
+// A rejection is terminal, so the archive ends with the decision and its reason
+// instead of an Actions column.
+const REJECTED_HEADER_CELLS = [
+  "Work Order",
+  "Service / Vendor",
+  "Amount",
+  "Approved on WO",
+  "Notes",
+  "Attachments",
+  "Requested By",
+  "Rejected By",
+  "Rejected At",
+  "Rejection Reason",
+] as const;
+
+export const UPLIFT_APPROVAL_HEADER_CELLS: Record<UpliftApprovalTab, readonly string[]> = {
+  pending: PENDING_HEADER_CELLS,
+  approved: APPROVED_HEADER_CELLS,
+  rejected: REJECTED_HEADER_CELLS,
+};

src/app/(protected)/uplifts/_components/uplift-approvals-table.tsx

@@ -16,14 +16,20 @@ import {
   formatUpliftMoney,
   isGrantedAmount,
 } from "@/app/(protected)/uplifts/_components/format-uplift-money";
+import {
+  UPLIFT_APPROVAL_HEADER_CELLS,
+  type UpliftApprovalTab,
+} from "@/app/(protected)/uplifts/_components/uplift-approval-tabs";
+import {
+  RejectedEmptyState,
+  RejectedRowCells,
+} from "@/app/(protected)/uplifts/_components/uplift-rejected-cells";
 import { Text } from "@/components/ui/text";
 import { useUpliftsCanApprove } from "@/domain/uplifts/use-cases/use-uplifts-can-approve";
 import { upliftAmount } from "@/domain/uplifts/utils/uplift-amount";
 import type { UpliftQueueItem } from "@/domain/uplifts/types/uplift";
 import { formatDateTime, getWaitTimeTextClass, timeSince, waitTimeColor } from "@/lib/time-utils";
 
-export type UpliftApprovalTab = "pending" | "approved";
-
 const CLOSED_WO_TOOLTIP = "This work order is closed. Uplifts can no longer be revoked.";
 const ADMIN_ONLY_REVOKE_TOOLTIP = "Only admins can revoke uplifts";
 
@@ -236,65 +242,84 @@ function UpliftApprovalRow({
         <AttachmentsCell row={row} onOpenAttachment={onOpenAttachment} />
       </TableCell>
       <TableCell>{row.requestedByVendorName || "—"}</TableCell>
-      {tab === "pending" ? (
-        <TableCell>
-          <WaitingCell row={row} />
-        </TableCell>
-      ) : (
+      {tab === "pending" && (
+        <>
+          <TableCell>
+            <WaitingCell row={row} />
+          </TableCell>
+          <TableCell>
+            <PendingRowActions
+              row={row}
+              onApprove={onApprove}
+              onReject={onReject}
+              isDecisionPending={isDecisionPending}
+            />
+          </TableCell>
+        </>
+      )}
+      {tab === "approved" && (
         <>
           <TableCell>{row.decidedByName || "—"}</TableCell>
           <TableCell>{row.decidedAt ? formatDateTime(row.decidedAt) : "—"}</TableCell>
+          <TableCell>
+            <ApprovedRowActions
+              row={row}
+              canRevoke={canRevoke}
+              onRevoke={onRevoke}
+              isDecisionPending={isDecisionPending}
+            />
+          </TableCell>
         </>
       )}
-      <TableCell>
-        {tab === "pending" ? (
-          <PendingRowActions
-            row={row}
-            onApprove={onApprove}
-            onReject={onReject}
-            isDecisionPending={isDecisionPending}
-          />
-        ) : (
-          <ApprovedRowActions
-            row={row}
-            canRevoke={canRevoke}
-            onRevoke={onRevoke}
-            isDecisionPending={isDecisionPending}
-          />
-        )}
+      {tab === "rejected" && <RejectedRowCells row={row} />}
+    </TableRow>
+  );
+}
+
+function UpliftApprovalsEmptyState({ tab }: { tab: UpliftApprovalTab }) {
+  if (tab === "rejected") return <RejectedEmptyState />;
+  if (tab === "approved") {
+    return (
+      <Box>
+        <Text variant="description">No approved uplifts yet</Text>
+        <Text variant="caption" tone="muted">
+          Uplifts you approve are archived here for reference.
+        </Text>
+      </Box>
+    );
+  }
+  return (
+    <Text variant="description" tone="muted">
+      No uplifts waiting for approval.
+    </Text>
+  );
+}
+
+// A failed queue is not an empty one: the page's error alert explains it, so the
+// empty-state copy must not also claim the list has nothing in it.
+function UpliftApprovalsEmptyRow({
+  tab,
+  colSpan,
+  hasError,
+}: {
+  tab: UpliftApprovalTab;
+  colSpan: number;
+  hasError: boolean;
+}) {
+  if (hasError) return null;
+  return (
+    <TableRow>
+      <TableCell colSpan={colSpan} align="center" className="py-10">
+        <UpliftApprovalsEmptyState tab={tab} />
       </TableCell>
     </TableRow>
   );
 }
 
-const PENDING_HEADER_CELLS = [
-  "Work Order",
-  "Service / Vendor",
-  "Amount",
-  "Approved on WO",
-  "Notes",
-  "Attachments",
-  "Requested By",
-  "Waiting",
-  "Actions",
-] as const;
-
-const APPROVED_HEADER_CELLS = [
-  "Work Order",
-  "Service / Vendor",
-  "Amount",
-  "Approved on WO",
-  "Notes",
-  "Attachments",
-  "Requested By",
-  "Approved By",
-  "Approved At",
-  "Actions",
-] as const;
-
 export function UpliftApprovalsTable({
   tab,
   isLoading,
+  hasError,
   rows,
   canRevoke,
   onOpenDetail,
@@ -306,6 +331,7 @@ export function UpliftApprovalsTable({
 }: {
   tab: UpliftApprovalTab;
   isLoading: boolean;
+  hasError: boolean;
   rows: UpliftQueueItem[];
   canRevoke: boolean;
   onOpenDetail: (row: UpliftQueueItem) => void;
@@ -315,7 +341,7 @@ export function UpliftApprovalsTable({
   onOpenAttachment: (row: UpliftQueueItem) => void;
   isDecisionPending: boolean;
 }) {
-  const headerCells = tab === "pending" ? PENDING_HEADER_CELLS : APPROVED_HEADER_CELLS;
+  const headerCells = UPLIFT_APPROVAL_HEADER_CELLS[tab];
   return (
     <TableContainer component={Paper} variant="outlined">
       <Table size="small" aria-label={`${tab} uplift requests`}>
@@ -336,22 +362,7 @@ export function UpliftApprovalsTable({
               </TableCell>
             </TableRow>
           ) : rows.length === 0 ? (
-            <TableRow>
-              <TableCell colSpan={headerCells.length} align="center" className="py-10">
-                {tab === "pending" ? (
-                  <Text variant="description" tone="muted">
-                    No uplifts waiting for approval.
-                  </Text>
-                ) : (
-                  <Box>
-                    <Text variant="description">No approved uplifts yet</Text>
-                    <Text variant="caption" tone="muted">
-                      Uplifts you approve are archived here for reference.
-                    </Text>
-                  </Box>
-                )}
-              </TableCell>
-            </TableRow>
+            <UpliftApprovalsEmptyRow tab={tab} colSpan={headerCells.length} hasError={hasError} />
           ) : (
             rows.map((row) => (
               <UpliftApprovalRow

src/app/(protected)/uplifts/_components/uplift-rejected-cells.tsx

@@ -0,0 +1,28 @@
+import HighlightOffOutlinedIcon from "@mui/icons-material/HighlightOffOutlined";
+import { Box, TableCell } from "@mui/material";
+import { Text } from "@/components/ui/text";
+import type { UpliftQueueItem } from "@/domain/uplifts/types/uplift";
+import { formatDateTime } from "@/lib/time-utils";
+
+export function RejectedRowCells({ row }: { row: UpliftQueueItem }) {
+  return (
+    <>
+      <TableCell>{row.decidedByName || "—"}</TableCell>
+      <TableCell>{row.decidedAt ? formatDateTime(row.decidedAt) : "—"}</TableCell>
+      <TableCell sx={{ maxWidth: 260 }}>
+        <Text variant="caption" sx={{ whiteSpace: "pre-wrap" }}>
+          {row.decisionNote || "—"}
+        </Text>
+      </TableCell>
+    </>
+  );
+}
+
+export function RejectedEmptyState() {
+  return (
+    <Box className="flex flex-col items-center gap-2">
+      <HighlightOffOutlinedIcon color="disabled" aria-hidden />
+      <Text variant="description">No rejected uplifts.</Text>
+    </Box>
+  );
+}

src/app/(protected)/uplifts/index.tsx

@@ -1,9 +1,11 @@
 import { useState } from "react";
 import { Alert, Box, Chip, Stack, Tab, Tabs, TablePagination } from "@mui/material";
 import {
-  UpliftApprovalsTable,
+  UPLIFT_APPROVAL_TABS,
+  isUpliftApprovalTab,
   type UpliftApprovalTab,
-} from "@/app/(protected)/uplifts/_components/uplift-approvals-table";
+} from "@/app/(protected)/uplifts/_components/uplift-approval-tabs";
+import { UpliftApprovalsTable } from "@/app/(protected)/uplifts/_components/uplift-approvals-table";
 import { UpliftDecisionDialogs } from "@/app/(protected)/uplifts/_components/uplift-decision-dialogs";
 import { UpliftDetailModal } from "@/app/(protected)/uplifts/_components/uplift-detail-modal";
 import {
@@ -16,6 +18,7 @@ import { useAuthContext } from "@/providers/auth-context";
 import { useUpliftApprovalController } from "@/domain/uplifts/use-cases/use-uplift-approval-controller";
 import { useUpliftsQueue } from "@/domain/uplifts/use-cases/use-uplifts-queue";
 import { Text } from "@/components/ui/text";
+import type { UpliftsQueueResult } from "@/domain/uplifts/types/uplift";
 
 const PAGE_SIZE = 25;
 
@@ -39,58 +42,71 @@ function UpliftApprovalsHeader({ pendingExposureTotal }: { pendingExposureTotal:
   );
 }
 
+const TAB_LABELS: Record<UpliftApprovalTab, string> = {
+  pending: "Pending",
+  approved: "Approved",
+  rejected: "Rejected",
+};
+
+// A tab's total is only known once its queue has loaded at least once; until then the
+// pill and pager must not claim a count (a loading or failed queue is not an empty one).
+// A failed refetch keeps the last loaded page, so its total stays usable.
+function knownTotal(query: { data?: UpliftsQueueResult | undefined }): number | null {
+  return query.data ? query.data.totalCount : null;
+}
+
+function TabCountPill({ tab, count }: { tab: UpliftApprovalTab; count: number | null }) {
+  return (
+    <Chip
+      size="small"
+      label={count ?? "—"}
+      aria-label={count == null ? `${tab} uplift count unavailable` : `${count} ${tab} uplifts`}
+    />
+  );
+}
+
 function UpliftApprovalsTabs({
   tab,
-  pendingCount,
+  counts,
   onChange,
 }: {
   tab: UpliftApprovalTab;
-  pendingCount: number;
+  counts: Record<UpliftApprovalTab, number | null>;
   onChange: (_event: unknown, value: string) => void;
 }) {
   return (
     <Tabs value={tab} onChange={onChange}>
-      <Tab
-        value="pending"
-        label={
-          <Stack direction="row" spacing={1} sx={{ alignItems: "center" }}>
-            <span>Pending</span>
-            <Chip
-              size="small"
-              label={pendingCount}
-              aria-label={`${pendingCount} pending uplifts`}
-            />
-          </Stack>
-        }
-      />
-      <Tab value="approved" label="Approved" />
+      {UPLIFT_APPROVAL_TABS.map((value) => (
+        <Tab
+          key={value}
+          value={value}
+          label={
+            <Stack direction="row" spacing={1} sx={{ alignItems: "center" }}>
+              <span>{TAB_LABELS[value]}</span>
+              <TabCountPill tab={value} count={counts[value]} />
+            </Stack>
+          }
+        />
+      ))}
     </Tabs>
   );
 }
 
 function UpliftApprovalsPagination({
-  tab,
   count,
-  pendingPage,
-  approvedPage,
-  onPendingPageChange,
-  onApprovedPageChange,
+  page,
+  onPageChange,
 }: {
-  tab: UpliftApprovalTab;
   count: number;
-  pendingPage: number;
-  approvedPage: number;
-  onPendingPageChange: (page: number) => void;
-  onApprovedPageChange: (page: number) => void;
+  page: number;
+  onPageChange: (page: number) => void;
 }) {
   return (
     <TablePagination
       component="div"
       count={count}
-      page={tab === "pending" ? pendingPage : approvedPage}
-      onPageChange={(_event, nextPage) =>
-        tab === "pending" ? onPendingPageChange(nextPage) : onApprovedPageChange(nextPage)
-      }
+      page={page}
+      onPageChange={(_event, nextPage) => onPageChange(nextPage)}
       rowsPerPage={PAGE_SIZE}
       rowsPerPageOptions={[PAGE_SIZE]}
     />
@@ -108,22 +124,31 @@ function UpliftQueueError({ error }: { error: unknown }) {
 
 export default function UpliftQueuePage() {
   const [tab, setTab] = useState<UpliftApprovalTab>("pending");
-  const [pendingPage, setPendingPage] = useState(0);
-  const [approvedPage, setApprovedPage] = useState(0);
+  const [pages, setPages] = useState<Record<UpliftApprovalTab, number>>({
+    pending: 0,
+    approved: 0,
+    rejected: 0,
+  });
 
   const { user } = useAuthContext();
   const canRevokeUplifts = isAdminUser(user?.userRoles);
 
   const pendingQuery = useUpliftsQueue({
     status: "Pending",
-    page: pendingPage + 1,
+    page: pages.pending + 1,
     pageSize: PAGE_SIZE,
   });
   const approvedQuery = useUpliftsQueue({
     status: "Approved",
-    page: approvedPage + 1,
+    page: pages.approved + 1,
     pageSize: PAGE_SIZE,
   });
+  const rejectedQuery = useUpliftsQueue({
+    status: "Rejected",
+    page: pages.rejected + 1,
+    pageSize: PAGE_SIZE,
+  });
+  const queries = { pending: pendingQuery, approved: approvedQuery, rejected: rejectedQuery };
 
   const controller = useUpliftApprovalController();
   const {
@@ -138,13 +163,18 @@ export default function UpliftQueuePage() {
     openDetail,
   } = controller;
 
-  const activeQuery = tab === "pending" ? pendingQuery : approvedQuery;
+  const activeQuery = queries[tab];
   const rows = activeQuery.data?.items ?? [];
-  const pendingCount = pendingQuery.data?.totalCount ?? 0;
+  const counts = {
+    pending: knownTotal(pendingQuery),
+    approved: knownTotal(approvedQuery),
+    rejected: knownTotal(rejectedQuery),
+  };
+  const activeTotal = counts[tab];
   const pendingExposureTotal = pendingQuery.data?.pendingExposureTotal ?? null;
 
   const handleTabChange = (_event: unknown, value: string) => {
-    if (value === "pending" || value === "approved") {
+    if (isUpliftApprovalTab(value)) {
       setTab(value);
     }
   };
@@ -152,11 +182,12 @@ export default function UpliftQueuePage() {
   return (
     <Box className="flex flex-col gap-4 p-4">
       <UpliftApprovalsHeader pendingExposureTotal={pendingExposureTotal} />
-      <UpliftApprovalsTabs tab={tab} pendingCount={pendingCount} onChange={handleTabChange} />
+      <UpliftApprovalsTabs tab={tab} counts={counts} onChange={handleTabChange} />
       <UpliftQueueError error={activeQuery.error} />
       <UpliftApprovalsTable
         tab={tab}
         isLoading={activeQuery.isLoading}
+        hasError={Boolean(activeQuery.error)}
         rows={rows}
         canRevoke={canRevokeUplifts}
         onOpenDetail={openDetail}
@@ -166,14 +197,13 @@ export default function UpliftQueuePage() {
         onOpenAttachment={openUpliftEvidence}
         isDecisionPending={approvePending || rejectPending || revokePending}
       />
-      <UpliftApprovalsPagination
-        tab={tab}
-        count={activeQuery.data?.totalCount ?? 0}
-        pendingPage={pendingPage}
-        approvedPage={approvedPage}
-        onPendingPageChange={setPendingPage}
-        onApprovedPageChange={setApprovedPage}
-      />
+      {activeTotal != null && (
+        <UpliftApprovalsPagination
+          count={activeTotal}
+          page={pages[tab]}
+          onPageChange={(page) => setPages((current) => ({ ...current, [tab]: page }))}
+        />
+      )}
       {detailItem != null && (
         <UpliftDetailModal
           item={detailItem}

src/app/(protected)/workorders/_components/comp-doc/comp-doc-document-frame.tsx

@@ -0,0 +1,55 @@
+import type { ReactNode } from "react";
+
+type CompDocDocumentFrameProps = {
+  children: ReactNode;
+  /** Greyed-out page, as for a document marked not required. */
+  dimmed?: boolean;
+  /** Rendered over the page, outside the dimmed layer. */
+  overlay?: ReactNode;
+};
+
+/** The printed page: white sheet between the top and bottom brand bands. */
+export function CompDocDocumentFrame({
+  children,
+  dimmed = false,
+  overlay,
+}: CompDocDocumentFrameProps) {
+  return (
+    <div
+      className="relative break-words"
+      style={{
+        background: "#ffffff",
+        borderRadius: 8,
+        boxShadow: "0 1px 3px rgba(0,0,0,.08), 0 12px 32px -16px rgba(0,0,0,.25)",
+        overflow: "hidden",
+        fontFamily: "var(--font-sans)",
+        overflowWrap: "break-word",
+        wordBreak: "break-word",
+      }}
+    >
+      <div
+        style={{
+          opacity: dimmed ? 0.5 : 1,
+          filter: dimmed ? "grayscale(0.4)" : "none",
+        }}
+      >
+        <div
+          style={{
+            height: 12,
+            background: "linear-gradient(100deg,#27AAE1,#1C75BC)",
+          }}
+        />
+        <div style={{ padding: "0 28px 28px" }}>{children}</div>
+        <div
+          style={{
+            height: 24,
+            background: "linear-gradient(100deg,#1C75BC,#27AAE1)",
+            clipPath: "polygon(0 45%,100% 0,100% 100%,0 100%)",
+          }}
+        />
+      </div>
+
+      {overlay}
+    </div>
+  );
+}

src/app/(protected)/workorders/_components/comp-doc/comp-doc-preview-procedure.tsx

@@ -1,7 +1,9 @@
 import { Text } from "@/components/ui/text";
 import type { WorkOrderTableRow } from "@/domain/work-orders/types/work-order-table-row";
-import { procedureFor, SAFETY_BULLETS } from "@/domain/work-orders/utils/completion-doc-procedures";
+import { procedureFor } from "@/domain/work-orders/utils/completion-doc-procedures";
+import { CompDocProcedureHeading } from "./comp-doc-procedure-heading";
 import { CompDocProcedureList } from "./comp-doc-procedure-list";
+import { CompDocSafetyBullets } from "./comp-doc-safety-bullets";
 
 type CompDocPreviewProcedureProps = {
   row: WorkOrderTableRow;
@@ -13,34 +15,9 @@ export function CompDocPreviewProcedure({ row, notes }: CompDocPreviewProcedureP
 
   return (
     <>
-      <ul style={{ listStyle: "disc", paddingLeft: 18, margin: "8px 0 0" }}>
-        {SAFETY_BULLETS.map((b, i) => (
-          <li
-            key={i}
-            style={{
-              fontSize: 12.5,
-              lineHeight: 1.5,
-              margin: "5px 0",
-              color: "#161E38",
-            }}
-          >
-            {b}
-          </li>
-        ))}
-      </ul>
+      <CompDocSafetyBullets />
 
-      <Text
-        as="h3"
-        variant="heading"
-        sx={{
-          fontSize: 13,
-          fontWeight: 700,
-          color: "#161E38",
-          margin: "16px 0 4px",
-        }}
-      >
-        {proc.heading}
-      </Text>
+      <CompDocProcedureHeading>{proc.heading}</CompDocProcedureHeading>
       <Text
         variant="body"
         sx={{
@@ -56,18 +33,7 @@ export function CompDocPreviewProcedure({ row, notes }: CompDocPreviewProcedureP
 
       {notes.length > 0 && (
         <>
-          <Text
-            as="h3"
-            variant="heading"
-            sx={{
-              fontSize: 13,
-              fontWeight: 700,
-              color: "#161E38",
-              margin: "16px 0 4px",
-            }}
-          >
-            PM Comments
-          </Text>
+          <CompDocProcedureHeading>PM Comments</CompDocProcedureHeading>
           <Text
             variant="body"
             sx={{

src/app/(protected)/workorders/_components/comp-doc/comp-doc-preview.tsx

@@ -1,5 +1,6 @@
 import type { CompDocSiteInfo } from "@/domain/work-orders/types/completion-doc";
 import type { WorkOrderTableRow } from "@/domain/work-orders/types/work-order-table-row";
+import { CompDocDocumentFrame } from "./comp-doc-document-frame";
 import { CompDocNotRequiredStamp } from "./comp-doc-not-required-stamp";
 import { CompDocPreviewBadge } from "./comp-doc-preview-badge";
 import { CompDocPreviewHeader } from "./comp-doc-preview-header";
@@ -38,51 +39,19 @@ export function CompDocPreview({
         className="min-h-0 flex-1 overflow-x-hidden overflow-y-auto"
         style={{ padding: "0 20px 20px" }}
       >
-        <div
-          className="relative break-words"
-          style={{
-            background: "#ffffff",
-            borderRadius: 8,
-            boxShadow: "0 1px 3px rgba(0,0,0,.08), 0 12px 32px -16px rgba(0,0,0,.25)",
-            overflow: "hidden",
-            fontFamily: "var(--font-sans)",
-            overflowWrap: "break-word",
-            wordBreak: "break-word",
-          }}
+        <CompDocDocumentFrame
+          dimmed={isNotRequired}
+          overlay={isNotRequired && <CompDocNotRequiredStamp />}
         >
-          <div
-            style={{
-              opacity: isNotRequired ? 0.5 : 1,
-              filter: isNotRequired ? "grayscale(0.4)" : "none",
-            }}
-          >
-            <div
-              style={{
-                height: 12,
-                background: "linear-gradient(100deg,#27AAE1,#1C75BC)",
-              }}
-            />
-            <div style={{ padding: "0 28px 28px" }}>
-              <CompDocPreviewHeader />
-              <CompDocPreviewSummary
-                row={row}
-                site={site}
-                generatedAt={generatedAt}
-                isGenerated={isGenerated}
-              />
-              <CompDocPreviewProcedure row={row} notes={notes} />
-            </div>
-            <div
-              style={{
-                height: 24,
-                background: "linear-gradient(100deg,#1C75BC,#27AAE1)",
-                clipPath: "polygon(0 45%,100% 0,100% 100%,0 100%)",
-              }}
-            />
-          </div>
-
-          {isNotRequired && <CompDocNotRequiredStamp />}
-        </div>
+          <CompDocPreviewHeader />
+          <CompDocPreviewSummary
+            row={row}
+            site={site}
+            generatedAt={generatedAt}
+            isGenerated={isGenerated}
+          />
+          <CompDocPreviewProcedure row={row} notes={notes} />
+        </CompDocDocumentFrame>
       </div>
     </div>
   );

src/app/(protected)/workorders/_components/comp-doc/comp-doc-procedure-heading.tsx

@@ -0,0 +1,19 @@
+import type { ReactNode } from "react";
+import { Text } from "@/components/ui/text";
+
+export function CompDocProcedureHeading({ children }: { children: ReactNode }) {
+  return (
+    <Text
+      as="h3"
+      variant="heading"
+      sx={{
+        fontSize: 13,
+        fontWeight: 700,
+        color: "#161E38",
+        margin: "16px 0 4px",
+      }}
+    >
+      {children}
+    </Text>
+  );
+}

src/app/(protected)/workorders/_components/comp-doc/comp-doc-safety-bullets.tsx

@@ -0,0 +1,27 @@
+import { SAFETY_BULLETS } from "@/domain/work-orders/utils/completion-doc-procedures";
+
+type CompDocSafetyBulletsProps = {
+  /** Template-specific notes printed after the standard bullets. */
+  extra?: readonly string[];
+};
+
+export function CompDocSafetyBullets({ extra = [] }: CompDocSafetyBulletsProps) {
+  return (
+    <ul style={{ listStyle: "disc", paddingLeft: 18, margin: "8px 0 0" }}>
+      {[...SAFETY_BULLETS, ...extra].map((b, i) => (
+        <li
+          key={i}
+          style={{
+            fontSize: 12.5,
+            lineHeight: 1.5,
+            margin: "5px 0",
+            color: "#161E38",
+            whiteSpace: i < SAFETY_BULLETS.length ? undefined : "pre-wrap",
+          }}
+        >
+          {b}
+        </li>
+      ))}
+    </ul>
+  );
+}

src/config/menu.ts

@@ -63,7 +63,10 @@ export const navGroups: NavGroup[] = [
   },
   {
     title: "DATA MANAGEMENT",
-    items: [{ label: "Services", icon: Wrench, path: "/settings/services" }],
+    items: [
+      { label: "Services", icon: Wrench, path: "/settings/services" },
+      { label: "Completion Docs", icon: FileText, path: "/completion-docs" },
+    ],
   },
   {
     title: "TEAM",

src/domain/completion-templates/api/completion-templates-api.ts

@@ -0,0 +1,64 @@
+import type { z } from "zod";
+import { apiDeleteNoContent, apiGet, apiPost, apiPut } from "@/api/api";
+import { API_PATHS } from "@/api/api-paths";
+import { handleApiResponse } from "@/api/handle-api-response";
+import { mapCompletionTemplate } from "@/domain/completion-templates/mappers/completion-template-mapper";
+import {
+  completionTemplateDtoSchema,
+  completionTemplateListDtoSchema,
+  linkedWorkOrdersDtoSchema,
+} from "@/domain/completion-templates/schemas/completion-template-schema";
+import type {
+  CompletionTemplate,
+  CompletionTemplateInput,
+  CompletionTemplateLegacyFields,
+  LinkedWorkOrders,
+} from "@/domain/completion-templates/types/completion-template";
+
+export const UNEXPECTED_TEMPLATE_RESPONSE = "The server sent an unexpected response.";
+
+function parse<T>(schema: z.ZodType<T>, data: unknown): T {
+  const result = schema.safeParse(handleApiResponse<unknown>(data));
+  if (!result.success) throw new Error(UNEXPECTED_TEMPLATE_RESPONSE);
+  return result.data;
+}
+
+function toBody(input: CompletionTemplateInput, legacy?: CompletionTemplateLegacyFields) {
+  return { ...legacy, ...input };
+}
+
+export const completionTemplatesApi = {
+  list: async (search: string): Promise<CompletionTemplate[]> => {
+    const term = search.trim();
+    const data = await apiGet<unknown>(API_PATHS.workOrder.completionTemplates, {
+      searchParams: term === "" ? undefined : { search: term },
+    });
+    return parse(completionTemplateListDtoSchema, data).map(mapCompletionTemplate);
+  },
+
+  create: async (input: CompletionTemplateInput): Promise<CompletionTemplate> => {
+    const data = await apiPost<unknown>(API_PATHS.workOrder.completionTemplates, toBody(input));
+    return mapCompletionTemplate(parse(completionTemplateDtoSchema, data));
+  },
+
+  /** Replaces the whole procedure list and keeps the legacy fields the template already had. */
+  update: async (
+    template: CompletionTemplate,
+    input: CompletionTemplateInput,
+  ): Promise<CompletionTemplate> => {
+    const data = await apiPut<unknown>(
+      API_PATHS.workOrder.completionTemplateById(template.id),
+      toBody(input, template.legacy),
+    );
+    return mapCompletionTemplate(parse(completionTemplateDtoSchema, data));
+  },
+
+  delete: async (id: number): Promise<void> => {
+    await apiDeleteNoContent(API_PATHS.workOrder.completionTemplateById(id));
+  },
+
+  linkedWorkOrders: async (id: number): Promise<LinkedWorkOrders> => {
+    const data = await apiGet<unknown>(API_PATHS.workOrder.completionTemplateLinkedWorkOrders(id));
+    return parse(linkedWorkOrdersDtoSchema, data);
+  },
+};

src/domain/completion-templates/constants/completion-template-constants.ts

@@ -0,0 +1,27 @@
+/** Filled in on every generated document; shown read-only so authors don't retype them. */
+export const AUTO_POPULATED_FIELDS = ["WO#", "Site Code", "Address", "Service Type"] as const;
+
+/** Server limits; the inputs stop there instead of failing the save. */
+export const PROCEDURE_NAME_MAX_LENGTH = 200;
+export const EXTRA_SAFETY_NOTE_MAX_LENGTH = 2000;
+
+export const COMPLETION_TEMPLATE_COPY = {
+  pageTitle: "Completion Docs",
+  searchPlaceholder: "Search document title…",
+  addTemplate: "Add Template",
+  saveChanges: "Save changes",
+  titleRequired: "Document Title is required",
+  noProcedureDetail: "No procedure defined yet",
+  noProcedurePreview: "No procedure added yet.",
+  untitledDocument: "UNTITLED COMPLETION DOCUMENT",
+  autoFilledSuffix: "— auto-filled per work order",
+  emptySearchTitle: "No templates found",
+  emptySearchHint: "Try a different search, or add a new template.",
+  added: "Template added",
+  updated: "Template updated",
+  deleted: "Template deleted",
+} as const;
+
+export function templateCountLabel(count: number): string {
+  return `${count} template${count === 1 ? "" : "s"}`;
+}

src/domain/completion-templates/mappers/completion-template-mapper.ts

@@ -0,0 +1,63 @@
+import type {
+  CompletionTemplateDto,
+  CompletionTemplateFormValues,
+} from "@/domain/completion-templates/schemas/completion-template-schema";
+import type {
+  CompletionTemplate,
+  CompletionTemplateInput,
+} from "@/domain/completion-templates/types/completion-template";
+
+export function mapCompletionTemplate(dto: CompletionTemplateDto): CompletionTemplate {
+  const createdAt = dto.createdAt ?? "";
+  const procedures = [...(dto.procedures ?? [])]
+    .map((procedure, index) => ({ procedure, order: procedure.sortOrder ?? index }))
+    .sort((a, b) => a.order - b.order)
+    .map(({ procedure }) => ({
+      name: procedure.name ?? "",
+      description: procedure.description ?? "",
+    }));
+
+  return {
+    id: dto.id,
+    name: dto.name ?? "",
+    extraSafetyNote: dto.extraSafetyNote?.trim() ? dto.extraSafetyNote : null,
+    procedures,
+    createdAt,
+    lastUpdatedAt: dto.updatedAt ?? createdAt,
+    createdByName: dto.createdByName?.trim() ? dto.createdByName : null,
+    legacy: {
+      serviceKey: dto.serviceKey ?? "",
+      workOrderType: dto.workOrderType ?? null,
+      templateUrl: dto.templateUrl ?? "",
+      isActive: dto.isActive ?? true,
+    },
+  };
+}
+
+export function toCompletionTemplateFormValues(
+  template: CompletionTemplate | null,
+): CompletionTemplateFormValues {
+  if (!template) return { name: "", extraSafetyNote: null, procedures: [] };
+  return {
+    name: template.name,
+    extraSafetyNote: template.extraSafetyNote,
+    procedures: template.procedures.map((procedure) => ({ ...procedure })),
+  };
+}
+
+/** Trims every field and drops procedures the author left entirely blank. */
+export function toCompletionTemplateInput(
+  values: CompletionTemplateFormValues,
+): CompletionTemplateInput {
+  const note = values.extraSafetyNote?.trim() ?? "";
+  return {
+    name: values.name.trim(),
+    extraSafetyNote: note === "" ? null : note,
+    procedures: values.procedures
+      .map((procedure) => ({
+        name: procedure.name.trim(),
+        description: procedure.description.trim(),
+      }))
+      .filter((procedure) => procedure.name !== "" || procedure.description !== ""),
+  };
+}

src/domain/completion-templates/schemas/completion-template-schema.ts

@@ -0,0 +1,45 @@
+import { z } from "zod";
+import { COMPLETION_TEMPLATE_COPY } from "@/domain/completion-templates/constants/completion-template-constants";
+
+const procedureDtoSchema = z.object({
+  name: z.string().nullish(),
+  description: z.string().nullish(),
+  sortOrder: z.number().nullish(),
+});
+
+export const completionTemplateDtoSchema = z.object({
+  id: z.number(),
+  name: z.string().nullish(),
+  extraSafetyNote: z.string().nullish(),
+  procedures: z.array(procedureDtoSchema).nullish(),
+  createdAt: z.string().nullish(),
+  updatedAt: z.string().nullish(),
+  createdByName: z.string().nullish(),
+  serviceKey: z.string().nullish(),
+  workOrderType: z.number().nullish(),
+  templateUrl: z.string().nullish(),
+  isActive: z.boolean().nullish(),
+});
+
+export const completionTemplateListDtoSchema = z.array(completionTemplateDtoSchema);
+
+export const linkedWorkOrdersDtoSchema = z.object({
+  count: z.number(),
+  workOrderIds: z.array(z.number()),
+});
+
+export type CompletionTemplateDto = z.infer<typeof completionTemplateDtoSchema>;
+
+const procedureFormSchema = z.object({
+  name: z.string(),
+  description: z.string(),
+});
+
+export const completionTemplateFormSchema = z.object({
+  name: z.string().trim().min(1, COMPLETION_TEMPLATE_COPY.titleRequired),
+  /** `null` until the author adds the optional note. */
+  extraSafetyNote: z.string().nullable(),
+  procedures: z.array(procedureFormSchema),
+});
+
+export type CompletionTemplateFormValues = z.infer<typeof completionTemplateFormSchema>;

src/domain/completion-templates/types/completion-template.ts

@@ -0,0 +1,38 @@
+export interface CompletionTemplateProcedure {
+  name: string;
+  description: string;
+}
+
+/** Fields the Services registry still reads; an edit sends them back unchanged. */
+export interface CompletionTemplateLegacyFields {
+  serviceKey: string;
+  workOrderType: number | null;
+  templateUrl: string;
+  isActive: boolean;
+}
+
+export interface CompletionTemplate {
+  id: number;
+  /** The Document Title. */
+  name: string;
+  extraSafetyNote: string | null;
+  /** In print order. */
+  procedures: CompletionTemplateProcedure[];
+  createdAt: string;
+  /** `updatedAt ?? createdAt`: what the table shows as Last Updated. */
+  lastUpdatedAt: string;
+  createdByName: string | null;
+  legacy: CompletionTemplateLegacyFields;
+}
+
+export interface CompletionTemplateInput {
+  name: string;
+  extraSafetyNote: string | null;
+  procedures: CompletionTemplateProcedure[];
+}
+
+/** Open work orders whose completion document would be generated from a template. */
+export interface LinkedWorkOrders {
+  count: number;
+  workOrderIds: number[];
+}

src/domain/completion-templates/use-cases/use-completion-template-mutations.ts

@@ -0,0 +1,85 @@
+import {
+  useMutation,
+  useQueryClient,
+  type QueryClient,
+  type UseMutationResult,
+} from "@tanstack/react-query";
+import { isHTTPError } from "ky";
+import { toast } from "react-toastify";
+import { completionTemplatesApi } from "@/domain/completion-templates/api/completion-templates-api";
+import { COMPLETION_TEMPLATE_COPY } from "@/domain/completion-templates/constants/completion-template-constants";
+import type {
+  CompletionTemplate,
+  CompletionTemplateInput,
+} from "@/domain/completion-templates/types/completion-template";
+import { queryKeys } from "@/infra/query-key/query-key";
+
+interface UpdateCompletionTemplateVariables {
+  template: CompletionTemplate;
+  input: CompletionTemplateInput;
+}
+
+/** The server's blank-title rejection, which the form shows on the title field instead. */
+export function isTitleRequiredError(error: Error): boolean {
+  if (!isHTTPError(error) || error.response.status !== 422) return false;
+  const body: unknown = error.data;
+  return (
+    typeof body === "object" && body !== null && "code" in body && body.code === "TitleRequired"
+  );
+}
+
+function invalidateTemplates(queryClient: QueryClient) {
+  void queryClient.invalidateQueries({ queryKey: queryKeys.completionTemplates.all });
+  // The Services registry lists template names and clears links to a deleted template.
+  void queryClient.invalidateQueries({ queryKey: queryKeys.services.all });
+}
+
+function toastFailure(error: Error, fallback: string) {
+  if (isTitleRequiredError(error)) return;
+  toast.error(error.message || fallback);
+}
+
+export function useCreateCompletionTemplate(): UseMutationResult<
+  CompletionTemplate,
+  Error,
+  CompletionTemplateInput
+> {
+  const queryClient = useQueryClient();
+  return useMutation({
+    mutationFn: (input: CompletionTemplateInput) => completionTemplatesApi.create(input),
+    onSuccess: () => {
+      invalidateTemplates(queryClient);
+      toast.success(COMPLETION_TEMPLATE_COPY.added);
+    },
+    onError: (error: Error) => toastFailure(error, "Failed to add template"),
+  });
+}
+
+export function useUpdateCompletionTemplate(): UseMutationResult<
+  CompletionTemplate,
+  Error,
+  UpdateCompletionTemplateVariables
+> {
+  const queryClient = useQueryClient();
+  return useMutation({
+    mutationFn: ({ template, input }: UpdateCompletionTemplateVariables) =>
+      completionTemplatesApi.update(template, input),
+    onSuccess: () => {
+      invalidateTemplates(queryClient);
+      toast.success(COMPLETION_TEMPLATE_COPY.updated);
+    },
+    onError: (error: Error) => toastFailure(error, "Failed to update template"),
+  });
+}
+
+export function useDeleteCompletionTemplate(): UseMutationResult<void, Error, number> {
+  const queryClient = useQueryClient();
+  return useMutation({
+    mutationFn: (id: number) => completionTemplatesApi.delete(id),
+    onSuccess: () => {
+      invalidateTemplates(queryClient);
+      toast.success(COMPLETION_TEMPLATE_COPY.deleted);
+    },
+    onError: (error: Error) => toastFailure(error, "Failed to delete template"),
+  });
+}

src/domain/completion-templates/use-cases/use-completion-templates.ts

@@ -0,0 +1,30 @@
+import { keepPreviousData, useQuery, type UseQueryResult } from "@tanstack/react-query";
+import { completionTemplatesApi } from "@/domain/completion-templates/api/completion-templates-api";
+import type {
+  CompletionTemplate,
+  LinkedWorkOrders,
+} from "@/domain/completion-templates/types/completion-template";
+import { queryKeys } from "@/infra/query-key/query-key";
+
+/** `search` is a partial, case-insensitive Document Title match done by the server. */
+export function useCompletionTemplates(search = ""): UseQueryResult<CompletionTemplate[], Error> {
+  const term = search.trim();
+  return useQuery({
+    queryKey: queryKeys.completionTemplates.list(term),
+    queryFn: () => completionTemplatesApi.list(term),
+    placeholderData: keepPreviousData,
+  });
+}
+
+/** Always refetched when asked for: the count gates a destructive action. */
+export function useLinkedWorkOrders(
+  templateId: number | null,
+): UseQueryResult<LinkedWorkOrders, Error> {
+  return useQuery({
+    queryKey: queryKeys.completionTemplates.linkedWorkOrders(templateId ?? 0),
+    queryFn: () => completionTemplatesApi.linkedWorkOrders(templateId ?? 0),
+    enabled: templateId !== null,
+    staleTime: 0,
+    refetchOnMount: "always",
+  });
+}

src/domain/completion-templates/utils/description-lines.ts

@@ -0,0 +1,7 @@
+/** A procedure description prints one paragraph per non-blank line. */
+export function descriptionLines(description: string): string[] {
+  return description
+    .split("\n")
+    .map((line) => line.trim())
+    .filter(Boolean);
+}

src/domain/completion-templates/utils/format-template-date.ts

@@ -0,0 +1,6 @@
+/** "Jun 1, 2026"; an empty or unparseable value shows as "—". */
+export function formatTemplateDate(value: string): string {
+  const date = new Date(value);
+  if (value === "" || Number.isNaN(date.getTime())) return "—";
+  return date.toLocaleDateString("en-US", { month: "short", day: "numeric", year: "numeric" });
+}

src/domain/locations/api/locations-api.ts

@@ -7,11 +7,13 @@ import {
   mapLocationListItems,
   mapLocationSites,
   mapLocationToBackend,
+  mapSiteOpenWorkOrders,
 } from "@/domain/locations/mappers/location-mapper";
 import type {
   Location,
   LocationSite,
   SiteContactInfoInput,
+  SiteOpenWorkOrders,
   LocationsListParams,
   LocationsListResult,
 } from "@/domain/locations/types/location";
@@ -84,4 +86,9 @@ export const locationsApi = {
   delete: async (id: string | number): Promise<void> => {
     await apiDelete<unknown>(`${API_PATHS.rest.locations}/${id}`);
   },
+
+  getOpenWorkOrders: async (id: string | number): Promise<SiteOpenWorkOrders> => {
+    const data = await apiGet<unknown>(`${API_PATHS.rest.locations}/${id}/open-work-orders`);
+    return mapSiteOpenWorkOrders(handleApiResponse(data));
+  },
 };

src/domain/locations/mappers/location-mapper.ts

@@ -3,6 +3,7 @@ import type {
   LocationContact,
   LocationListItem,
   LocationSite,
+  SiteOpenWorkOrders,
 } from "@/domain/locations/types/location";
 
 function readString(record: Record<string, unknown>, ...keys: string[]): string {
@@ -255,3 +256,16 @@ export function mapLocationToBackend(location: unknown): Record<string, unknown>
 
   return payload;
 }
+
+export function mapSiteOpenWorkOrders(raw: unknown): SiteOpenWorkOrders {
+  const item = (typeof raw === "object" && raw !== null ? raw : {}) as Record<string, unknown>;
+  const rawIds = item.workOrderIds ?? item.WorkOrderIds;
+  const workOrderIds = Array.isArray(rawIds)
+    ? rawIds.filter((id): id is number => typeof id === "number" && Number.isInteger(id) && id > 0)
+    : [];
+  const count = item.count ?? item.Count;
+  return {
+    count: typeof count === "number" && count >= 0 ? count : workOrderIds.length,
+    workOrderIds,
+  };
+}

src/domain/locations/types/location.ts

@@ -75,3 +75,9 @@ export interface SiteContactInfoInput {
   contacts: LocationContact[];
   notes: string;
 }
+
+/** GET locations/{id}/open-work-orders: work orders not Completed or Canceled (ids capped). */
+export interface SiteOpenWorkOrders {
+  count: number;
+  workOrderIds: number[];
+}

src/domain/locations/use-cases/use-site-open-work-orders.ts

@@ -0,0 +1,17 @@
+import { useQuery, type UseQueryResult } from "@tanstack/react-query";
+import { locationsApi } from "@/domain/locations/api/locations-api";
+import type { SiteOpenWorkOrders } from "@/domain/locations/types/location";
+import { queryKeys } from "@/infra/query-key/query-key";
+
+/** Open (not Completed/Canceled) work orders of a site; fetched only while `enabled`. */
+export function useSiteOpenWorkOrders(
+  siteId: string,
+  enabled: boolean,
+): UseQueryResult<SiteOpenWorkOrders, Error> {
+  return useQuery({
+    queryKey: queryKeys.locations.openWorkOrders(siteId),
+    queryFn: () => locationsApi.getOpenWorkOrders(siteId),
+    enabled,
+    staleTime: 0,
+  });
+}

src/domain/uplifts/use-cases/use-uplifts-queue.ts

@@ -10,5 +10,8 @@ export function useUpliftsQueue(
     queryKey: queryKeys.uplifts.queue(params as Record<string, unknown>),
     queryFn: () => upliftsApi.list(params),
     placeholderData: keepPreviousData,
+    // The Uplift Approvals page reports a failed queue inline, so the global toast
+    // would announce the same failure twice.
+    meta: { suppressErrorToast: true },
   });
 }

src/domain/work-orders/utils/dashboard-drilldown-params.ts

@@ -61,6 +61,18 @@ function parseUpliftStatuses(raw: string | null): UpliftFilterStatus[] {
   );
 }
 
+/** Open = every lifecycle status except Completed (Canceled is not a board status). */
+const OPEN_STATUSES = ALL_WIZARD_STATUSES.filter((status) => status !== "Completed");
+
+/** Work Orders filtered to one site's open work orders; `sites` takes the location id. */
+export function buildSiteOpenWorkOrdersHref(siteId: string | number): string {
+  const params = new URLSearchParams({
+    sites: String(siteId),
+    statuses: OPEN_STATUSES.join(","),
+  });
+  return `/workorders?${params.toString()}`;
+}
+
 export function parseDashboardDrilldownParams(
   params: URLSearchParams,
 ): WorkOrderAdvancedFilters | null {
@@ -79,6 +91,7 @@ export function parseDashboardDrilldownParams(
   const types = parseTypes(params.get("types"));
   const dispatchers = parseList(params.get("dispatchers"));
   const regions = parseRegions(params.get("regions"));
+  const sites = [...new Set(parseList(params.get("sites")))];
   const upliftStatuses = parseUpliftStatuses(params.get("upliftStatuses"));
   const hasUplift = params.get("hasUplift") === "1";
 
@@ -90,6 +103,7 @@ export function parseDashboardDrilldownParams(
     types.length,
     dispatchers.length,
     regions.length,
+    sites.length,
     upliftStatuses.length,
     hasUplift,
   ].some(Boolean);
@@ -122,6 +136,9 @@ export function parseDashboardDrilldownParams(
   if (regions.length > 0) {
     filters.regions = new Set(regions);
   }
+  if (sites.length > 0) {
+    filters.sites = new Set(sites);
+  }
   if (upliftStatuses.length > 0) {
     filters.upliftStatuses = new Set(upliftStatuses);
   }

src/infra/query-key/query-key.ts

@@ -81,6 +81,12 @@ export const queryKeys = {
     byWorkOrderType: (workOrderType: string) =>
       [...queryKeys.services.all, "byWorkOrderType", workOrderType] as const,
   },
+  completionTemplates: {
+    all: ["completionTemplates"] as const,
+    list: (search: string) => [...queryKeys.completionTemplates.all, "list", search] as const,
+    linkedWorkOrders: (id: number) =>
+      [...queryKeys.completionTemplates.all, "linkedWorkOrders", id] as const,
+  },
   locations: {
     all: ["locations"] as const,
     list: (params?: Record<string, unknown>) =>
@@ -88,6 +94,8 @@ export const queryKeys = {
     detail: (id: string | number) => [...queryKeys.locations.all, "detail", id] as const,
     dropdown: () => [...queryKeys.locations.all, "dropdown"] as const,
     sites: (search = "") => [...queryKeys.locations.all, "sites", search] as const,
+    openWorkOrders: (id: string | number) =>
+      [...queryKeys.locations.all, "open-work-orders", id] as const,
   },
   vendors: {
     all: ["vendors"] as const,

src/lib/auth/user-utils.ts

@@ -34,3 +34,11 @@ export function canViewAllDispatchersOnDashboard(userRoles: string | null | unde
   const roles = userRoles.split(",").map((role) => role.trim().toLowerCase());
   return roles.includes("admin") || roles.includes("scheduler");
 }
+
+/**
+ * Site deletion is limited to Admin and Scheduler (the server enforces the DeleteSites team
+ * permission; this only hides the control from roles that would get a 403).
+ */
+export function canDeleteSites(userRoles: string | null | undefined): boolean {
+  return hasUserRole(userRoles, "admin") || hasUserRole(userRoles, "scheduler");
+}

src/test/app/(protected)/completion-docs/completion-docs-fixtures.ts

@@ -0,0 +1,90 @@
+import type { Mock } from "vitest";
+import type { CompletionTemplateDto } from "@/domain/completion-templates/schemas/completion-template-schema";
+
+export interface ApiMocks {
+  apiGet: Mock;
+  apiPost: Mock;
+  apiPut: Mock;
+  apiDeleteNoContent: Mock;
+}
+
+interface WriteBody {
+  name: string;
+  extraSafetyNote: string | null;
+  procedures: { name: string; description: string }[];
+}
+
+export function templateDto(overrides: Partial<CompletionTemplateDto> = {}): CompletionTemplateDto {
+  return {
+    id: 12,
+    name: "Backflow Test Report",
+    extraSafetyNote: null,
+    procedures: [],
+    createdAt: "2026-09-01T13:00:00Z",
+    updatedAt: null,
+    createdByName: "Jane Doe",
+    serviceKey: "backflow",
+    workOrderType: 2,
+    templateUrl: "https://files.example/backflow.pdf",
+    isActive: true,
+    ...overrides,
+  };
+}
+
+export const BACKFLOW = templateDto({
+  id: 12,
+  name: "Backflow Test Report",
+  extraSafetyNote: "Wear gloves",
+  procedures: [
+    { name: "Shut-off", description: "Close valve", sortOrder: 1 },
+    { name: "Backflow Procedure", description: "line 1\nline 2", sortOrder: 0 },
+  ],
+  updatedAt: "2026-09-25T14:00:00Z",
+});
+
+export const SCRUBBER = templateDto({
+  id: 13,
+  name: "Scrubber Pit Augering",
+  createdByName: null,
+  createdAt: "2026-06-01T10:00:00Z",
+});
+
+function savedDto(id: number, body: WriteBody, base?: CompletionTemplateDto) {
+  return templateDto({
+    ...base,
+    id,
+    name: body.name,
+    extraSafetyNote: body.extraSafetyNote,
+    procedures: body.procedures.map((procedure, index) => ({ ...procedure, sortOrder: index })),
+    updatedAt: "2026-09-25T15:00:00Z",
+  });
+}
+
+/** Answers the template endpoints the way the backend contract describes. */
+export function serveTemplates(
+  api: ApiMocks,
+  templates: CompletionTemplateDto[],
+  linked: { count: number; workOrderIds: number[] } = { count: 0, workOrderIds: [] },
+) {
+  api.apiGet.mockImplementation((url: string, options?: { searchParams?: { search?: string } }) => {
+    if (url.endsWith("/linked-work-orders")) return Promise.resolve(linked);
+    const term = options?.searchParams?.search?.toLowerCase() ?? "";
+    return Promise.resolve(
+      templates.filter((template) => (template.name ?? "").toLowerCase().includes(term)),
+    );
+  });
+  api.apiPost.mockImplementation((_url: string, body: WriteBody) =>
+    Promise.resolve(savedDto(99, body)),
+  );
+  api.apiPut.mockImplementation((url: string, body: WriteBody) => {
+    const id = Number(url.split("/").pop());
+    return Promise.resolve(
+      savedDto(
+        id,
+        body,
+        templates.find((template) => template.id === id),
+      ),
+    );
+  });
+  api.apiDeleteNoContent.mockResolvedValue(undefined);
+}

src/test/app/(protected)/completion-docs/completion-docs-page.test.tsx

@@ -0,0 +1,167 @@
+import { screen, waitFor, within } from "@testing-library/react";
+import userEvent from "@testing-library/user-event";
+import { beforeEach, describe, expect, it, vi } from "vitest";
+import CompletionDocsPage from "@/app/(protected)/completion-docs/index";
+import { renderWithProviders } from "@/test/test-utils";
+import { BACKFLOW, SCRUBBER, serveTemplates, templateDto } from "./completion-docs-fixtures";
+
+const api = vi.hoisted(() => ({
+  apiGet: vi.fn(),
+  apiPost: vi.fn(),
+  apiPut: vi.fn(),
+  apiDeleteNoContent: vi.fn(),
+}));
+const auth = vi.hoisted(() => ({ userRoles: "Admin" }));
+
+vi.mock("@/api/api", async (importOriginal) => ({
+  ...(await importOriginal<typeof import("@/api/api")>()),
+  ...api,
+}));
+
+vi.mock("@/providers/auth-context", async (importOriginal) => ({
+  ...(await importOriginal<typeof import("@/providers/auth-context")>()),
+  useAuthContext: () => ({ user: { id: "u1", userRoles: auth.userRoles } }),
+}));
+
+// delay: null skips per-keystroke timer yields that only slow typing-heavy tests down.
+let user = userEvent.setup({ delay: null });
+
+function renderPage() {
+  return renderWithProviders(<CompletionDocsPage />, {
+    route: "/completion-docs",
+    withAuth: false,
+  });
+}
+
+async function openTemplate(name: string) {
+  await user.click(await screen.findByRole("row", { name: new RegExp(name) }));
+  return screen.findByRole("dialog");
+}
+
+beforeEach(() => {
+  user = userEvent.setup({ delay: null });
+  auth.userRoles = "Admin";
+  serveTemplates(api, [BACKFLOW, SCRUBBER]);
+});
+
+describe("Completion Docs page", { timeout: 15_000 }, () => {
+  it("lists every template with its Document Title, Last Updated and Created By", async () => {
+    renderPage();
+
+    const backflow = await screen.findByRole("row", { name: /Backflow Test Report/ });
+    const table = screen.getByRole("table", { name: "Completion document templates" });
+    const headers = within(table)
+      .getAllByRole("columnheader")
+      .map((cell) => cell.textContent);
+    expect(headers.slice(0, 3)).toEqual(["Document Title", "Last Updated", "Created By"]);
+
+    expect(within(backflow).getByText("Sep 25, 2026")).toBeInTheDocument();
+    expect(within(backflow).getByText("Jane Doe")).toBeInTheDocument();
+    const scrubber = within(table).getByRole("row", { name: /Scrubber Pit Augering/ });
+    // Never updated: Last Updated falls back to the creation date; no creator shows a dash.
+    expect(within(scrubber).getByText("Jun 1, 2026")).toBeInTheDocument();
+    expect(within(scrubber).getByText("—")).toBeInTheDocument();
+    expect(screen.getByRole("heading", { name: "Completion Docs" })).toBeInTheDocument();
+    expect(screen.getAllByText("2 templates")).toHaveLength(2);
+  });
+
+  it("filters by Document Title as the user types and explains an empty result", async () => {
+    renderPage();
+    await screen.findByRole("row", { name: /Scrubber Pit Augering/ });
+    const search = screen.getByRole("searchbox", { name: "Search document title" });
+
+    await user.type(search, "backf");
+    expect(
+      await screen.findByText("1 template", { selector: "span" }, { timeout: 2000 }),
+    ).toBeInTheDocument();
+    expect(screen.queryByRole("row", { name: /Scrubber Pit Augering/ })).not.toBeInTheDocument();
+    expect(api.apiGet).toHaveBeenCalledWith("workorders/completion-templates", {
+      searchParams: { search: "backf" },
+    });
+
+    await user.clear(search);
+    await user.type(search, "no such document");
+    expect(
+      await screen.findByText("No templates found", {}, { timeout: 2000 }),
+    ).toBeInTheDocument();
+    expect(screen.getByText("Try a different search, or add a new template.")).toBeInTheDocument();
+    expect(screen.queryByRole("row", { name: /Backflow Test Report/ })).not.toBeInTheDocument();
+  });
+
+  it("reports a failed load without the empty-search message, including after a failed Retry", async () => {
+    api.apiGet.mockRejectedValue(new Error("Templates are unavailable"));
+    renderPage();
+
+    const retry = await screen.findByRole("button", { name: "Retry" });
+    expect(screen.getByText("Templates are unavailable")).toBeInTheDocument();
+    expect(screen.queryByText("No templates found")).not.toBeInTheDocument();
+
+    const callsBeforeRetry = api.apiGet.mock.calls.length;
+    await user.click(retry);
+    await waitFor(() => expect(api.apiGet.mock.calls.length).toBeGreaterThan(callsBeforeRetry));
+    expect(await screen.findByText("Templates are unavailable")).toBeInTheDocument();
+    expect(screen.queryByText("No templates found")).not.toBeInTheDocument();
+  });
+
+  it("opens a read-only detail panel from a row with every part of the template", async () => {
+    renderPage();
+    const dialog = await openTemplate("Backflow Test Report");
+
+    expect(within(dialog).getByText("Document preview")).toBeInTheDocument();
+    for (const field of ["WO#", "Site Code", "Address", "Service Type"]) {
+      expect(within(dialog).getByText(field)).toBeInTheDocument();
+    }
+    const safety = within(dialog).getByRole("list", { name: "Safety notes" });
+    expect(within(safety).getAllByRole("listitem")).toHaveLength(4);
+    expect(within(safety).getByText("Wear gloves")).toBeInTheDocument();
+    expect(within(dialog).queryByRole("textbox")).not.toBeInTheDocument();
+    expect(
+      within(dialog).getByText("Created by Jane Doe · Updated Sep 25, 2026"),
+    ).toBeInTheDocument();
+  });
+
+  it("shows that a template without procedures has none defined yet", async () => {
+    renderPage();
+    const dialog = await openTemplate("Scrubber Pit Augering");
+
+    expect(within(dialog).getByText("No procedure defined yet")).toBeInTheDocument();
+    expect(within(dialog).getByText("No procedure added yet.")).toBeInTheDocument();
+  });
+
+  it("gives an Admin every template action", async () => {
+    renderPage();
+    const row = await screen.findByRole("row", { name: /Backflow Test Report/ });
+
+    expect(screen.getByRole("button", { name: /Add Template/ })).toBeInTheDocument();
+    expect(within(row).getByRole("button", { name: "Edit" })).toBeInTheDocument();
+    const dialog = await openTemplate("Backflow Test Report");
+    expect(within(dialog).getByRole("button", { name: /Edit/ })).toBeInTheDocument();
+    expect(within(dialog).getByRole("button", { name: /Delete/ })).toBeInTheDocument();
+  });
+
+  it("hides delete from a Scheduler, who may still add and edit", async () => {
+    auth.userRoles = "Scheduler";
+    renderPage();
+    const row = await screen.findByRole("row", { name: /Backflow Test Report/ });
+
+    expect(screen.getByRole("button", { name: /Add Template/ })).toBeInTheDocument();
+    expect(within(row).getByRole("button", { name: "Edit" })).toBeInTheDocument();
+    const dialog = await openTemplate("Backflow Test Report");
+    expect(within(dialog).getByRole("button", { name: /Edit/ })).toBeInTheDocument();
+    expect(within(dialog).queryByRole("button", { name: /Delete/ })).not.toBeInTheDocument();
+  });
+
+  it("hides add, edit and delete entirely from a user without those permissions", async () => {
+    auth.userRoles = "Dispatcher";
+    serveTemplates(api, [templateDto()]);
+    renderPage();
+    const row = await screen.findByRole("row", { name: /Backflow Test Report/ });
+
+    expect(screen.queryByRole("button", { name: /Add Template/ })).not.toBeInTheDocument();
+    expect(within(row).queryByRole("button", { name: "Edit" })).not.toBeInTheDocument();
+    expect(within(row).getByRole("button", { name: "View details" })).toBeInTheDocument();
+    const dialog = await openTemplate("Backflow Test Report");
+    expect(within(dialog).queryByRole("button", { name: /Edit/ })).not.toBeInTheDocument();
+    expect(within(dialog).queryByRole("button", { name: /Delete/ })).not.toBeInTheDocument();
+  });
+});

src/test/app/(protected)/completion-docs/completion-template-dialog.test.tsx

@@ -0,0 +1,309 @@
+import { screen, waitFor, within } from "@testing-library/react";
+import userEvent from "@testing-library/user-event";
+import { HTTPError } from "ky";
+import { beforeEach, describe, expect, it, vi } from "vitest";
+import CompletionDocsPage from "@/app/(protected)/completion-docs/index";
+import { renderWithProviders } from "@/test/test-utils";
+import { BACKFLOW, SCRUBBER, serveTemplates } from "./completion-docs-fixtures";
+
+const api = vi.hoisted(() => ({
+  apiGet: vi.fn(),
+  apiPost: vi.fn(),
+  apiPut: vi.fn(),
+  apiDeleteNoContent: vi.fn(),
+}));
+const toast = vi.hoisted(() => ({ success: vi.fn(), error: vi.fn() }));
+const navigate = vi.hoisted(() => vi.fn());
+
+vi.mock("@/api/api", async (importOriginal) => ({
+  ...(await importOriginal<typeof import("@/api/api")>()),
+  ...api,
+}));
+vi.mock("react-toastify", () => ({ toast }));
+vi.mock("react-router", async (importOriginal) => ({
+  ...(await importOriginal<typeof import("react-router")>()),
+  useNavigate: () => navigate,
+}));
+vi.mock("@/providers/auth-context", async (importOriginal) => ({
+  ...(await importOriginal<typeof import("@/providers/auth-context")>()),
+  useAuthContext: () => ({ user: { id: "u1", userRoles: "Admin" } }),
+}));
+
+// delay: null skips per-keystroke timer yields that only slow typing-heavy tests down.
+let user = userEvent.setup({ delay: null });
+
+function renderPage() {
+  return renderWithProviders(<CompletionDocsPage />, {
+    route: "/completion-docs",
+    withAuth: false,
+  });
+}
+
+async function openNewTemplate() {
+  renderPage();
+  await screen.findByRole("row", { name: /Backflow Test Report/ });
+  await user.click(screen.getByRole("button", { name: /Add Template/ }));
+  return screen.findByRole("dialog");
+}
+
+async function openTemplate(name: string) {
+  renderPage();
+  await user.click(await screen.findByRole("row", { name: new RegExp(name) }));
+  return screen.findByRole("dialog");
+}
+
+function previewHeadings(dialog: HTMLElement) {
+  const preview = within(dialog).getByTestId("completion-template-preview");
+  return within(preview)
+    .getAllByRole("heading", { level: 3 })
+    .map((heading) => heading.textContent);
+}
+
+/** A 422 as the API layer delivers it: ky's parsed body on `data`, the mapped text on `message`. */
+function unprocessable(body: { code: string; message: string }, message = body.message) {
+  const error = new HTTPError(
+    new Response(null, { status: 422 }),
+    new Request("http://api/workorders/completion-templates"),
+    {} as never,
+  );
+  error.data = body;
+  error.message = message;
+  return error;
+}
+
+async function addProcedure(dialog: HTMLElement, index: number, name: string) {
+  await user.click(within(dialog).getByRole("button", { name: "+ Add procedure" }));
+  await user.type(within(dialog).getByLabelText(`Procedure ${index} name`), name);
+}
+
+beforeEach(() => {
+  user = userEvent.setup({ delay: null });
+  vi.clearAllMocks();
+  serveTemplates(api, [BACKFLOW, SCRUBBER], { count: 0, workOrderIds: [] });
+});
+
+describe("Add Template", { timeout: 15_000 }, () => {
+  it("blocks saving without a Document Title and says why", async () => {
+    const dialog = await openNewTemplate();
+
+    await user.click(within(dialog).getByRole("button", { name: /Add Template/ }));
+
+    expect(await within(dialog).findByText("Document Title is required")).toBeInTheDocument();
+    expect(within(dialog).getByRole("textbox", { name: /Document Title/ })).toHaveFocus();
+    expect(api.apiPost).not.toHaveBeenCalled();
+  });
+
+  it("shows the fixed fields read-only and lets the author add then remove one safety note", async () => {
+    const dialog = await openNewTemplate();
+
+    const safety = within(dialog).getByRole("list", { name: "Safety notes" });
+    expect(within(safety).getAllByRole("listitem")).toHaveLength(3);
+    expect(within(dialog).getByText("WO#")).toBeInTheDocument();
+    expect(within(dialog).getAllByRole("textbox")).toHaveLength(1);
+
+    await user.click(within(dialog).getByRole("button", { name: "+ Add safety note" }));
+    expect(within(dialog).queryByRole("button", { name: "+ Add safety note" })).toBeNull();
+    await user.type(within(dialog).getByLabelText("Extra safety note"), "Mind the pit");
+    expect(within(dialog).getByTestId("completion-template-preview")).toHaveTextContent(
+      "Mind the pit",
+    );
+
+    await user.click(within(dialog).getByRole("button", { name: "Remove safety note" }));
+    expect(within(dialog).queryByLabelText("Extra safety note")).toBeNull();
+    expect(within(dialog).getByTestId("completion-template-preview")).not.toHaveTextContent(
+      "Mind the pit",
+    );
+  });
+
+  it("adds and removes procedures and previews them in editor order", async () => {
+    const dialog = await openNewTemplate();
+    expect(within(dialog).getByText("No procedure added yet.")).toBeInTheDocument();
+
+    await addProcedure(dialog, 1, "Isolate");
+    await addProcedure(dialog, 2, "Inspect");
+    await addProcedure(dialog, 3, "Restore");
+    expect(previewHeadings(dialog)).toEqual(["Isolate", "Inspect", "Restore"]);
+
+    await user.click(within(dialog).getByRole("button", { name: "Remove procedure 2" }));
+    expect(previewHeadings(dialog)).toEqual(["Isolate", "Restore"]);
+    expect(within(dialog).getByLabelText("Procedure 2 name")).toHaveValue("Restore");
+
+    await user.click(within(dialog).getByRole("button", { name: "+ Add procedure" }));
+    expect(previewHeadings(dialog)).toEqual(["Isolate", "Restore", "Procedure 3"]);
+  });
+
+  it("saves the title, note and procedures in order, then confirms with a toast", async () => {
+    const dialog = await openNewTemplate();
+    await user.type(
+      within(dialog).getByRole("textbox", { name: /Document Title/ }),
+      "  PRV Check ",
+    );
+    await user.click(within(dialog).getByRole("button", { name: "+ Add safety note" }));
+    await user.type(within(dialog).getByLabelText("Extra safety note"), "Gloves");
+    await addProcedure(dialog, 1, "Open");
+    await user.type(within(dialog).getByLabelText("Procedure 1 description"), "a{enter}b");
+    await user.click(within(dialog).getByRole("button", { name: "+ Add procedure" }));
+    await addProcedure(dialog, 3, "Close");
+
+    await user.click(within(dialog).getByRole("button", { name: /Add Template/ }));
+
+    await waitFor(() => expect(toast.success).toHaveBeenCalledWith("Template added"));
+    expect(api.apiPost).toHaveBeenCalledWith("workorders/completion-templates", {
+      name: "PRV Check",
+      extraSafetyNote: "Gloves",
+      procedures: [
+        { name: "Open", description: "a\nb" },
+        { name: "Close", description: "" },
+      ],
+    });
+    await waitFor(() => expect(screen.queryByRole("dialog")).not.toBeInTheDocument());
+  });
+
+  it("shows the server's blank-title rejection on the title field", async () => {
+    api.apiPost.mockRejectedValue(
+      unprocessable({ code: "TitleRequired", message: "Document Title is required." }),
+    );
+    const dialog = await openNewTemplate();
+    await user.type(within(dialog).getByRole("textbox", { name: /Document Title/ }), "X");
+
+    await user.click(within(dialog).getByRole("button", { name: /Add Template/ }));
+
+    expect(await within(dialog).findByText("Document Title is required")).toBeInTheDocument();
+    expect(toast.error).not.toHaveBeenCalled();
+  });
+
+  it("reports any other rejected value in a toast and keeps the form open", async () => {
+    const message = "Procedure name must be 200 characters or fewer.";
+    api.apiPost.mockRejectedValue(unprocessable({ code: "InvalidValue", message }, message));
+    const dialog = await openNewTemplate();
+    await user.type(within(dialog).getByRole("textbox", { name: /Document Title/ }), "X");
+
+    await user.click(within(dialog).getByRole("button", { name: /Add Template/ }));
+
+    await waitFor(() => expect(toast.error).toHaveBeenCalledWith(message));
+    expect(within(dialog).queryByText("Document Title is required")).toBeNull();
+    expect(screen.getByRole("dialog")).toBeInTheDocument();
+  });
+});
+
+describe("Edit template", { timeout: 15_000 }, () => {
+  it("Cancel discards unsaved changes and returns to the original read-only values", async () => {
+    const dialog = await openTemplate("Backflow Test Report");
+    await user.click(within(dialog).getByRole("button", { name: /Edit/ }));
+    expect(within(dialog).getByText("Live preview")).toBeInTheDocument();
+    const title = within(dialog).getByRole("textbox", { name: /Document Title/ });
+    await user.clear(title);
+    await user.type(title, "Renamed");
+    await user.click(within(dialog).getByRole("button", { name: "Remove procedure 1" }));
+
+    await user.click(within(dialog).getByRole("button", { name: "Cancel" }));
+
+    expect(within(dialog).queryByRole("textbox")).not.toBeInTheDocument();
+    expect(within(dialog).getAllByText("Backflow Test Report").length).toBeGreaterThan(0);
+    expect(within(dialog).queryByText("Renamed")).not.toBeInTheDocument();
+    expect(previewHeadings(dialog)).toEqual(["Backflow Procedure", "Shut-off"]);
+    expect(api.apiPut).not.toHaveBeenCalled();
+
+    await user.click(within(dialog).getByRole("button", { name: /Edit/ }));
+    expect(within(dialog).getByRole("textbox", { name: /Document Title/ })).toHaveValue(
+      "Backflow Test Report",
+    );
+  });
+
+  it("saves an edit, keeps the legacy fields and confirms with a toast", async () => {
+    const dialog = await openTemplate("Backflow Test Report");
+    await user.click(within(dialog).getByRole("button", { name: /Edit/ }));
+    await user.type(within(dialog).getByRole("textbox", { name: /Document Title/ }), " v2");
+
+    await user.click(within(dialog).getByRole("button", { name: /Save changes/ }));
+
+    await waitFor(() => expect(toast.success).toHaveBeenCalledWith("Template updated"));
+    expect(api.apiPut).toHaveBeenCalledWith("workorders/completion-templates/12", {
+      serviceKey: "backflow",
+      workOrderType: 2,
+      templateUrl: "https://files.example/backflow.pdf",
+      isActive: true,
+      name: "Backflow Test Report v2",
+      extraSafetyNote: "Wear gloves",
+      procedures: [
+        { name: "Backflow Procedure", description: "line 1\nline 2" },
+        { name: "Shut-off", description: "Close valve" },
+      ],
+    });
+    expect(
+      await within(dialog).findByText("Created by Jane Doe · Updated Sep 25, 2026"),
+    ).toBeInTheDocument();
+  });
+
+  it.each([
+    [
+      "Escape",
+      async () => {
+        // The disabled Save button drops focus; Escape is pressed from inside the form.
+        screen.getByRole("textbox", { name: /Document Title/ }).focus();
+        await user.keyboard("{Escape}");
+      },
+    ],
+    ["the Close button", () => user.click(screen.getByRole("button", { name: "Close" }))],
+  ])("stays closed when dismissed with %s while a save is in flight", async (_, dismiss) => {
+    let finishSave: () => void = () => {};
+    const respond = api.apiPut.getMockImplementation()!;
+    api.apiPut.mockImplementation(
+      (...args: unknown[]) =>
+        new Promise((resolve) => {
+          finishSave = () => resolve(respond(...args));
+        }),
+    );
+    const dialog = await openTemplate("Backflow Test Report");
+    await user.click(within(dialog).getByRole("button", { name: /Edit/ }));
+    await user.type(within(dialog).getByRole("textbox", { name: /Document Title/ }), " v2");
+    await user.click(within(dialog).getByRole("button", { name: /Save changes/ }));
+    await waitFor(() => expect(api.apiPut).toHaveBeenCalled());
+
+    await dismiss();
+    await waitFor(() => expect(screen.queryByRole("dialog")).not.toBeInTheDocument());
+    finishSave();
+
+    await waitFor(() => expect(toast.success).toHaveBeenCalledWith("Template updated"));
+    expect(screen.queryByRole("dialog")).not.toBeInTheDocument();
+  });
+});
+
+describe("Delete template", { timeout: 15_000 }, () => {
+  it("states how many open work orders depend on it and links to exactly those", async () => {
+    serveTemplates(api, [BACKFLOW, SCRUBBER], { count: 2, workOrderIds: [101, 205] });
+    const dialog = await openTemplate("Backflow Test Report");
+
+    await user.click(within(dialog).getByRole("button", { name: /Delete/ }));
+
+    const confirm = await screen.findByRole("dialog", { name: "Delete this template?" });
+    expect(
+      await within(confirm).findByText(
+        /It's still linked to 2 open work orders through its Service/,
+      ),
+    ).toBeInTheDocument();
+    expect(api.apiDeleteNoContent).not.toHaveBeenCalled();
+    await user.click(within(confirm).getByRole("button", { name: "View linked work orders" }));
+    expect(navigate).toHaveBeenCalledWith("/workorders?ids=101,205");
+  });
+
+  it("still asks first when nothing depends on it, then deletes with a toast", async () => {
+    const dialog = await openTemplate("Scrubber Pit Augering");
+
+    await user.click(within(dialog).getByRole("button", { name: /Delete/ }));
+
+    const confirm = await screen.findByRole("dialog", { name: "Delete this template?" });
+    expect(
+      await within(confirm).findByText(
+        'This will permanently remove "Scrubber Pit Augering". This cannot be undone.',
+      ),
+    ).toBeInTheDocument();
+    expect(within(confirm).queryByRole("button", { name: "View linked work orders" })).toBeNull();
+
+    await user.click(within(confirm).getByRole("button", { name: "Delete" }));
+
+    await waitFor(() => expect(toast.success).toHaveBeenCalledWith("Template deleted"));
+    expect(api.apiDeleteNoContent).toHaveBeenCalledWith("workorders/completion-templates/13");
+    await waitFor(() => expect(screen.queryByRole("dialog")).not.toBeInTheDocument());
+  });
+});

src/test/app/(protected)/locations/site-delete.test.tsx

@@ -0,0 +1,286 @@
+import { fireEvent, screen, waitFor, within } from "@testing-library/react";
+import { HTTPError } from "ky";
+import { Route, Routes, useLocation } from "react-router";
+import { toast } from "react-toastify";
+import { beforeEach, describe, expect, it, vi } from "vitest";
+import LocationsListPage from "@/app/(protected)/locations/index";
+import { normalizeApiRequestError } from "@/api/api-error";
+import type { Location, LocationListItem } from "@/domain/locations/types/location";
+import { AuthContext, type AuthContextValue } from "@/providers/auth-context";
+import { renderWithProviders } from "@/test/test-utils";
+
+const getList = vi.fn();
+const getById = vi.fn();
+const getOpenWorkOrders = vi.fn();
+const deleteSite = vi.fn();
+
+vi.mock("@/domain/locations/api/locations-api", () => ({
+  locationsApi: {
+    getList: (...args: unknown[]) => getList(...args),
+    getById: (...args: unknown[]) => getById(...args),
+    getOpenWorkOrders: (...args: unknown[]) => getOpenWorkOrders(...args),
+    delete: (...args: unknown[]) => deleteSite(...args),
+    update: vi.fn(),
+    create: vi.fn(),
+  },
+}));
+
+vi.mock("@/domain/accounts/use-cases/use-accounts-list", () => ({
+  useAccountsList: () => ({
+    data: { items: [], totalCount: 0, page: 1, pageSize: 50 },
+    isLoading: false,
+  }),
+}));
+
+vi.mock("@/hooks/use-debounce", () => ({
+  useDebounce: (value: string) => value,
+}));
+
+const site: Location = {
+  id: 1,
+  name: "DAL1",
+  clientName: "Acme Logistics",
+  accountId: 7,
+  address: "3811 Distribution Dr",
+  city: "Dallas",
+  state: "TX",
+  contacts: [{ id: 31, name: "Jane", phone: "(421) 433-0032" }],
+};
+
+const row: LocationListItem = {
+  id: 1,
+  name: "DAL1",
+  clientName: "Acme Logistics",
+  sitePhone: "",
+  address: "3811 Distribution Dr",
+  city: "Dallas",
+  state: "TX",
+  zipCode: "",
+  phone: "(421) 433-0032",
+  contact: "Jane",
+  contactEmail: "",
+  status: "Active",
+  accountId: 7,
+  contacts: site.contacts,
+};
+
+function WorkOrdersProbe() {
+  const location = useLocation();
+  return <div data-testid="work-orders-url">{`${location.pathname}${location.search}`}</div>;
+}
+
+function renderAs(userRoles: string) {
+  const auth = { user: { userRoles } } as unknown as AuthContextValue;
+  return renderWithProviders(
+    <AuthContext.Provider value={auth}>
+      <Routes>
+        <Route path="/locations" element={<LocationsListPage />} />
+        <Route path="/workorders" element={<WorkOrdersProbe />} />
+      </Routes>
+    </AuthContext.Provider>,
+    { withAuth: false, route: "/locations" },
+  );
+}
+
+async function openPanel(): Promise<HTMLElement> {
+  fireEvent.click(await screen.findByRole("button", { name: "DAL1" }));
+  const panel = screen.getByRole("region", { name: "Site details" });
+  await within(panel).findByRole("button", { name: "Edit" });
+  return panel;
+}
+
+function forbidden(): HTTPError {
+  const body = { status: "Error", message: "You are not allowed to delete sites." };
+  const error = new HTTPError(
+    new Response(JSON.stringify(body), { status: 403 }),
+    new Request("https://api.example.test/api/locations/1"),
+    {} as never,
+  );
+  error.data = body;
+  return normalizeApiRequestError(error) as HTTPError;
+}
+
+describe("Delete a site from the detail panel", () => {
+  beforeEach(() => {
+    for (const mock of [getList, getById, getOpenWorkOrders, deleteSite]) {
+      mock.mockReset();
+    }
+    getList.mockResolvedValue({ items: [row], totalCount: 1, page: 1, pageSize: 12 });
+    getById.mockResolvedValue(site);
+  });
+
+  it.each(["Admin", "Scheduler"])("offers Delete in the view footer to %s", async (role) => {
+    renderAs(role);
+    const panel = await openPanel();
+
+    expect(within(panel).getByRole("button", { name: "Delete" })).toBeInTheDocument();
+  });
+
+  it("hides Delete from a Dispatcher and removes the old row delete control", async () => {
+    renderAs("Dispatcher");
+    const panel = await openPanel();
+
+    expect(within(panel).queryByRole("button", { name: "Delete" })).not.toBeInTheDocument();
+    expect(screen.queryByRole("button", { name: /delete site/i })).not.toBeInTheDocument();
+  });
+
+  it("warns with the open work-order count and links to exactly those work orders", async () => {
+    getOpenWorkOrders.mockResolvedValue({ count: 3, workOrderIds: [101, 205, 318] });
+    renderAs("Scheduler");
+    const panel = await openPanel();
+
+    fireEvent.click(within(panel).getByRole("button", { name: "Delete" }));
+    const dialog = await screen.findByRole("dialog", { name: "Delete this site?" });
+
+    expect(
+      await within(dialog).findByText(
+        "This will permanently remove DAL1 from Sites. It still has 3 open work orders — deleting the site won't cancel them automatically. This cannot be undone.",
+      ),
+    ).toBeInTheDocument();
+    expect(getOpenWorkOrders).toHaveBeenCalledWith("1");
+
+    fireEvent.click(within(dialog).getByRole("button", { name: "View open work orders" }));
+
+    expect(await screen.findByTestId("work-orders-url")).toHaveTextContent(
+      "/workorders?ids=101,205,318",
+    );
+    expect(deleteSite).not.toHaveBeenCalled();
+  });
+
+  it.each([
+    ["more open work orders than the capped id list", { count: 240, workOrderIds: [101, 205] }],
+    ["an open count with no ids", { count: 4, workOrderIds: [] }],
+  ])("links to the site's open work-order board when there are %s", async (_label, result) => {
+    getOpenWorkOrders.mockResolvedValue(result);
+    renderAs("Admin");
+    const panel = await openPanel();
+
+    fireEvent.click(within(panel).getByRole("button", { name: "Delete" }));
+    const dialog = await screen.findByRole("dialog", { name: "Delete this site?" });
+    await within(dialog).findByText(new RegExp(`It still has ${result.count} open work orders`));
+
+    fireEvent.click(within(dialog).getByRole("button", { name: "View open work orders" }));
+
+    const url = new URL(
+      (await screen.findByTestId("work-orders-url")).textContent ?? "",
+      "https://app.test",
+    );
+    expect(url.pathname).toBe("/workorders");
+    expect(url.searchParams.get("ids")).toBeNull();
+    expect(url.searchParams.get("sites")).toBe("1");
+    expect(url.searchParams.get("statuses")?.split(",")).toEqual([
+      "Incomplete",
+      "Pending",
+      "Scheduled",
+      "En Route",
+      "On Site",
+      "In Progress",
+      "Rescheduled",
+      "Pending Quote",
+    ]);
+  });
+
+  it("confirms without a warning when nothing is open, deletes and closes the panel", async () => {
+    getOpenWorkOrders.mockResolvedValue({ count: 0, workOrderIds: [] });
+    deleteSite.mockResolvedValue(undefined);
+    renderAs("Admin");
+    const panel = await openPanel();
+
+    fireEvent.click(within(panel).getByRole("button", { name: "Delete" }));
+    const dialog = await screen.findByRole("dialog", { name: "Delete this site?" });
+
+    expect(
+      await within(dialog).findByText(
+        "This will permanently remove DAL1 from Sites. This cannot be undone.",
+      ),
+    ).toBeInTheDocument();
+    expect(
+      within(dialog).queryByRole("button", { name: "View open work orders" }),
+    ).not.toBeInTheDocument();
+
+    fireEvent.click(within(dialog).getByRole("button", { name: "Delete" }));
+
+    await waitFor(() => expect(deleteSite).toHaveBeenCalledWith("1"));
+    await waitFor(() =>
+      expect(screen.queryByRole("heading", { name: "DAL1" })).not.toBeInTheDocument(),
+    );
+  });
+
+  it("blocks Delete when the open work-order check fails, until a retry succeeds", async () => {
+    getOpenWorkOrders.mockRejectedValueOnce(new Error("Server error"));
+    getOpenWorkOrders.mockResolvedValueOnce({ count: 2, workOrderIds: [101, 205] });
+    renderAs("Admin");
+    const panel = await openPanel();
+
+    fireEvent.click(within(panel).getByRole("button", { name: "Delete" }));
+    const dialog = await screen.findByRole("dialog", { name: "Delete this site?" });
+
+    expect(await within(dialog).findByRole("alert")).toHaveTextContent(
+      "Couldn't check this site for open work orders. Try again before deleting it.",
+    );
+    expect(within(dialog).getByRole("button", { name: "Delete" })).toBeDisabled();
+    expect(within(dialog).queryByText(/This cannot be undone/)).not.toBeInTheDocument();
+
+    fireEvent.click(within(dialog).getByRole("button", { name: "Try again" }));
+
+    expect(await within(dialog).findByText(/It still has 2 open work orders/)).toBeInTheDocument();
+    expect(within(dialog).getByRole("button", { name: "Delete" })).toBeEnabled();
+    expect(within(dialog).getByRole("button", { name: "View open work orders" })).toBeEnabled();
+    expect(deleteSite).not.toHaveBeenCalled();
+  });
+
+  it("holds Delete on reopen until the fresh open work-order count replaces the cached one", async () => {
+    let resolveRecheck: (value: { count: number; workOrderIds: number[] }) => void = () => {};
+    getOpenWorkOrders.mockResolvedValueOnce({ count: 0, workOrderIds: [] });
+    getOpenWorkOrders.mockReturnValueOnce(
+      new Promise((resolve) => {
+        resolveRecheck = resolve;
+      }),
+    );
+    renderAs("Admin");
+    const panel = await openPanel();
+
+    fireEvent.click(within(panel).getByRole("button", { name: "Delete" }));
+    let dialog = await screen.findByRole("dialog", { name: "Delete this site?" });
+    await within(dialog).findByText(
+      "This will permanently remove DAL1 from Sites. This cannot be undone.",
+    );
+    fireEvent.click(within(dialog).getByRole("button", { name: "Cancel" }));
+    await waitFor(() =>
+      expect(screen.queryByRole("dialog", { name: "Delete this site?" })).not.toBeInTheDocument(),
+    );
+
+    fireEvent.click(within(panel).getByRole("button", { name: "Delete" }));
+    dialog = await screen.findByRole("dialog", { name: "Delete this site?" });
+    await waitFor(() => expect(getOpenWorkOrders).toHaveBeenCalledTimes(2));
+
+    expect(within(dialog).getByRole("button", { name: "Delete" })).toBeDisabled();
+    expect(within(dialog).queryByText(/This cannot be undone/)).not.toBeInTheDocument();
+    expect(within(dialog).getByLabelText("Checking open work orders")).toBeInTheDocument();
+
+    resolveRecheck({ count: 1, workOrderIds: [101] });
+
+    expect(await within(dialog).findByText(/It still has 1 open work order —/)).toBeInTheDocument();
+    expect(within(dialog).getByRole("button", { name: "Delete" })).toBeEnabled();
+    expect(deleteSite).not.toHaveBeenCalled();
+  });
+
+  it("keeps the site and shows the server's refusal when the API answers 403", async () => {
+    getOpenWorkOrders.mockResolvedValue({ count: 0, workOrderIds: [] });
+    deleteSite.mockRejectedValue(forbidden());
+    const toastError = vi.spyOn(toast, "error");
+    renderAs("Admin");
+    const panel = await openPanel();
+
+    fireEvent.click(within(panel).getByRole("button", { name: "Delete" }));
+    const dialog = await screen.findByRole("dialog", { name: "Delete this site?" });
+    await within(dialog).findByText(/This cannot be undone/);
+    fireEvent.click(within(dialog).getByRole("button", { name: "Delete" }));
+
+    await waitFor(() =>
+      expect(toastError).toHaveBeenCalledWith("You do not have permission to perform this action."),
+    );
+    expect(screen.getByRole("dialog", { name: "Delete this site?" })).toBeInTheDocument();
+    expect(within(panel).getByRole("heading", { name: "DAL1", hidden: true })).toBeInTheDocument();
+  });
+});

src/test/app/(protected)/locations/site-detail-panel.test.tsx

@@ -235,17 +235,4 @@ describe("Sites page detail panel", () => {
       expect(screen.queryByRole("heading", { name: "DAL1" })).not.toBeInTheDocument(),
     );
   });
-  it("row delete asks to confirm removing the site without opening the panel", async () => {
-    renderWithProviders(<LocationsListPage />, { withAuth: false });
-
-    fireEvent.click(await screen.findByRole("button", { name: "Delete site DAL1" }));
-
-    const confirm = await screen.findByRole("dialog", { name: "Delete this site?" });
-    expect(
-      within(confirm).getByText(
-        "This will permanently remove DAL1 from Sites. This cannot be undone.",
-      ),
-    ).toBeInTheDocument();
-    expect(screen.queryByRole("heading", { name: "DAL1" })).not.toBeInTheDocument();
-  });
 });

src/test/app/(protected)/uplifts/uplift-approvals-approved-tab.test.tsx

@@ -100,7 +100,7 @@ describe("Uplift Approvals approved tab", () => {
     const { default: UpliftQueuePage } = await import("@/app/(protected)/uplifts/index");
     renderWithProviders(<UpliftQueuePage />);
 
-    fireEvent.click(screen.getByRole("tab", { name: "Approved" }));
+    fireEvent.click(screen.getByRole("tab", { name: /^Approved/ }));
     expect(screen.getByRole("columnheader", { name: "Approved By" })).toBeInTheDocument();
     expect(screen.getByRole("columnheader", { name: "Approved At" })).toBeInTheDocument();
     expect(screen.queryByRole("columnheader", { name: "Waiting" })).not.toBeInTheDocument();
@@ -125,7 +125,7 @@ describe("Uplift Approvals approved tab", () => {
     const { default: UpliftQueuePage } = await import("@/app/(protected)/uplifts/index");
     renderWithProviders(<UpliftQueuePage />);
 
-    fireEvent.click(screen.getByRole("tab", { name: "Approved" }));
+    fireEvent.click(screen.getByRole("tab", { name: /^Approved/ }));
     const revoke = await screen.findByRole("button", { name: "Revoke" });
     expect(revoke).toBeEnabled();
     fireEvent.click(revoke);
@@ -149,7 +149,7 @@ describe("Uplift Approvals approved tab", () => {
     const { default: UpliftQueuePage } = await import("@/app/(protected)/uplifts/index");
     renderWithProviders(<UpliftQueuePage />);
 
-    fireEvent.click(screen.getByRole("tab", { name: "Approved" }));
+    fireEvent.click(screen.getByRole("tab", { name: /^Approved/ }));
     const revoke = await screen.findByRole("button", { name: "Revoke" });
     expect(revoke).toBeDisabled();
     fireEvent.mouseOver(revoke);
@@ -172,7 +172,7 @@ describe("Uplift Approvals approved tab", () => {
     const { default: UpliftQueuePage } = await import("@/app/(protected)/uplifts/index");
     renderWithProviders(<UpliftQueuePage />);
 
-    fireEvent.click(screen.getByRole("tab", { name: "Approved" }));
+    fireEvent.click(screen.getByRole("tab", { name: /^Approved/ }));
     expect(await screen.findByText("No approved uplifts yet")).toBeInTheDocument();
     expect(
       screen.getByText("Uplifts you approve are archived here for reference."),

src/test/app/(protected)/uplifts/uplift-approvals-one-amount.test.tsx

@@ -167,7 +167,7 @@ describe("Uplift Approvals shows one amount per request", () => {
     queueState.data = queueOf(approvedItem);
     await renderQueue();
 
-    fireEvent.click(screen.getByRole("tab", { name: "Approved" }));
+    fireEvent.click(screen.getByRole("tab", { name: /^Approved/ }));
     expect(amountCell()).toHaveTextContent(UPLIFT);
 
     fireEvent.click(screen.getByRole("button", { name: "Revoke" }));

src/test/app/(protected)/uplifts/uplift-approvals-rejected-tab.test.tsx

@@ -0,0 +1,237 @@
+import { fireEvent, screen, within } from "@testing-library/react";
+import { beforeAll, beforeEach, describe, expect, it, vi } from "vitest";
+import type {
+  UpliftQueueItem,
+  UpliftsQueueParams,
+  UpliftsQueueResult,
+} from "@/domain/uplifts/types/uplift";
+import { formatDateTime } from "@/lib/time-utils";
+import { renderWithProviders } from "@/test/test-utils";
+
+const queueState = vi.hoisted(() => ({
+  byStatus: {} as Record<string, UpliftsQueueResult | undefined>,
+  errorByStatus: {} as Record<string, Error | undefined>,
+  requestedStatuses: [] as Array<string | undefined>,
+}));
+
+const baseItem: UpliftQueueItem = {
+  id: 1,
+  status: "Pending",
+  currentNTE: 500,
+  requestedNTE: 750,
+  delta: 250,
+  vendorReason: "Second hydro-jetting pass on the adjoining line",
+  requestedAt: "2026-06-21T10:05:00Z",
+  requestedByVendorName: "Alyssa Dispatcher",
+  decidedAt: "",
+  decidedByName: "",
+  decisionNote: "",
+  requiredTier: 1,
+  canDecide: true,
+  expiresAt: "",
+  notificationStatus: "",
+  notificationError: "",
+  evidenceDocumentId: "doc-9",
+  evidenceFileName: "quote.pdf",
+  evidenceContentType: "application/pdf",
+  evidenceSizeBytes: 1024,
+  dispatchNumber: "DSP-1",
+  poNumber: "PO-1",
+  vendorCompanyName: "Drain Cleaning Bros",
+  workOrderId: 10,
+  dispatchId: 20,
+  woNumber: "WO-25603",
+  site: "CHI2",
+  serviceName: "Drains",
+  technicianName: "",
+  workOrderDispatcherName: "",
+  workOrderScheduledDate: "",
+  attachmentCount: 1,
+  approvedOnWoAuto: null,
+  approvedOnWoAdmin: null,
+  approvedOnWoTotal: null,
+  workOrderClosed: false,
+};
+
+const newestRejection: UpliftQueueItem = {
+  ...baseItem,
+  id: 31,
+  status: "Rejected",
+  woNumber: "WO-31",
+  decidedAt: "2026-06-21T16:40:00Z",
+  decidedByName: "Adam Moussa",
+  decisionNote: "Outside this work order's scope — raise a separate reactive WO.",
+  canDecide: false,
+};
+
+const olderRejection: UpliftQueueItem = {
+  ...baseItem,
+  id: 30,
+  status: "Rejected",
+  woNumber: "WO-30",
+  requestedByVendorName: "Derek Dispatcher",
+  decidedAt: "2026-05-26T15:05:00Z",
+  decidedByName: "Grace Admin",
+  decisionNote: "Quote is above market for this scope.",
+  canDecide: false,
+};
+
+const pendingItem: UpliftQueueItem = { ...baseItem, id: 40, woNumber: "WO-PENDING" };
+const approvedItem: UpliftQueueItem = {
+  ...baseItem,
+  id: 50,
+  status: "Approved",
+  woNumber: "WO-APPROVED",
+  decidedAt: "2026-06-01T09:00:00Z",
+  decidedByName: "Adam Moussa",
+};
+
+function page(items: UpliftQueueItem[], totalCount = items.length): UpliftsQueueResult {
+  return { items, totalCount, page: 1, pageSize: 25, pendingExposureTotal: null };
+}
+
+vi.mock("@/domain/uplifts/use-cases/use-uplifts-queue", () => ({
+  useUpliftsQueue: (params: UpliftsQueueParams) => {
+    queueState.requestedStatuses.push(params.status);
+    const data = queueState.byStatus[params.status ?? ""];
+    const error = queueState.errorByStatus[params.status ?? ""] ?? null;
+    return {
+      data,
+      isLoading: data === undefined && error === null,
+      isFetching: false,
+      error,
+      refetch: vi.fn(),
+    };
+  },
+}));
+
+vi.mock("@/domain/uplifts/use-cases/use-uplift-actions", () => ({
+  useApproveUplift: () => ({ isPending: false, mutate: vi.fn() }),
+  useRejectUplift: () => ({ isPending: false, mutate: vi.fn() }),
+  useRevokeUplift: () => ({ isPending: false, mutate: vi.fn() }),
+}));
+
+vi.mock("@/providers/auth-context", async (importOriginal) => ({
+  ...(await importOriginal<object>()),
+  useAuthContext: () => ({ user: { userRoles: "Admin" } }),
+}));
+
+vi.mock("@/domain/uplifts/use-cases/use-uplifts-can-approve", () => ({
+  useUpliftsCanApprove: () => ({ data: true }),
+}));
+
+async function openRejectedTab() {
+  const { default: UpliftQueuePage } = await import("@/app/(protected)/uplifts/index");
+  renderWithProviders(<UpliftQueuePage />);
+  fireEvent.click(screen.getByRole("tab", { name: /^Rejected/ }));
+  return screen.getByRole("table", { name: "rejected uplift requests" });
+}
+
+describe("Uplift Approvals rejected tab", () => {
+  // Load the page module once up front so the first test's budget is not spent on a
+  // cold import of the whole route.
+  beforeAll(async () => {
+    await import("@/app/(protected)/uplifts/index");
+  }, 60_000);
+
+  beforeEach(() => {
+    queueState.requestedStatuses = [];
+    queueState.errorByStatus = {};
+    queueState.byStatus = {
+      Pending: page([pendingItem]),
+      Approved: page([approvedItem]),
+      Rejected: page([newestRejection, olderRejection], 12),
+    };
+  });
+
+  it("shows the rejected total in the tab count pill next to the other tabs' pills", async () => {
+    const { default: UpliftQueuePage } = await import("@/app/(protected)/uplifts/index");
+    renderWithProviders(<UpliftQueuePage />);
+
+    const rejectedTab = screen.getByRole("tab", { name: /^Rejected/ });
+    expect(within(rejectedTab).getByLabelText("12 rejected uplifts")).toHaveTextContent("12");
+    expect(screen.getByLabelText("1 pending uplifts")).toBeInTheDocument();
+    expect(screen.getByLabelText("1 approved uplifts")).toBeInTheDocument();
+    expect(queueState.requestedStatuses).toContain("Rejected");
+  });
+
+  it("never claims a count for a queue that is still loading or failed to load", async () => {
+    queueState.byStatus.Rejected = undefined;
+    queueState.errorByStatus.Rejected = new Error("Forbidden");
+    queueState.byStatus.Approved = undefined;
+    const { default: UpliftQueuePage } = await import("@/app/(protected)/uplifts/index");
+    renderWithProviders(<UpliftQueuePage />);
+
+    const rejectedPill = screen.getByLabelText("rejected uplift count unavailable");
+    expect(rejectedPill).toHaveTextContent("—");
+    expect(screen.getByLabelText("approved uplift count unavailable")).toHaveTextContent("—");
+    expect(screen.queryByLabelText("0 rejected uplifts")).not.toBeInTheDocument();
+    expect(screen.queryByLabelText("0 approved uplifts")).not.toBeInTheDocument();
+    expect(screen.getByLabelText("1 pending uplifts")).toBeInTheDocument();
+  });
+
+  it("keeps the count and pager for kept rows when a rejected refetch fails", async () => {
+    queueState.errorByStatus.Rejected = new Error("Failed to load uplift queue");
+    const table = await openRejectedTab();
+
+    expect(screen.getByRole("alert")).toHaveTextContent("Failed to load uplift queue");
+    expect(within(table).getAllByRole("row")).toHaveLength(3);
+    expect(screen.getByLabelText("12 rejected uplifts")).toHaveTextContent("12");
+    expect(screen.getByText(/of 12/)).toBeInTheDocument();
+  });
+
+  it("shows the load error instead of an empty archive when the rejected queue fails", async () => {
+    queueState.byStatus.Rejected = undefined;
+    queueState.errorByStatus.Rejected = new Error("Failed to load uplift queue");
+    const table = await openRejectedTab();
+
+    expect(screen.getByRole("alert")).toHaveTextContent("Failed to load uplift queue");
+    expect(within(table).queryByText("No rejected uplifts.")).not.toBeInTheDocument();
+    expect(within(table).queryByTestId("HighlightOffOutlinedIcon")).not.toBeInTheDocument();
+    expect(screen.queryByText(/of 0/)).not.toBeInTheDocument();
+  });
+
+  it("lists only rejected uplifts, in the server's most-recently-rejected order", async () => {
+    const table = await openRejectedTab();
+
+    const dataRows = within(table).getAllByRole("row").slice(1);
+    expect(dataRows).toHaveLength(2);
+    expect(dataRows[0]).toHaveTextContent("WO-31");
+    expect(dataRows[1]).toHaveTextContent("WO-30");
+    expect(within(table).queryByText("WO-PENDING")).not.toBeInTheDocument();
+    expect(within(table).queryByText("WO-APPROVED")).not.toBeInTheDocument();
+  });
+
+  it("shows who requested, who rejected, when, and the rejection reason inline", async () => {
+    const table = await openRejectedTab();
+
+    for (const header of ["Requested By", "Rejected By", "Rejected At", "Rejection Reason"]) {
+      expect(within(table).getByRole("columnheader", { name: header })).toBeInTheDocument();
+    }
+    const [, firstRow] = within(table).getAllByRole("row");
+    expect(firstRow).toHaveTextContent("Alyssa Dispatcher");
+    expect(firstRow).toHaveTextContent("Adam Moussa");
+    expect(firstRow).toHaveTextContent(formatDateTime(newestRejection.decidedAt));
+    expect(
+      within(firstRow).getByText("Outside this work order's scope — raise a separate reactive WO."),
+    ).toBeVisible();
+  });
+
+  it("offers no action on a rejected uplift", async () => {
+    const table = await openRejectedTab();
+
+    expect(within(table).queryByRole("columnheader", { name: "Actions" })).not.toBeInTheDocument();
+    for (const name of [/^Approve/, /^Reject$/, /^Revoke/]) {
+      expect(within(table).queryByRole("button", { name })).not.toBeInTheDocument();
+    }
+  });
+
+  it("shows an icon and the empty copy when nothing has been rejected", async () => {
+    queueState.byStatus.Rejected = page([]);
+    const table = await openRejectedTab();
+
+    expect(within(table).getByText("No rejected uplifts.")).toBeInTheDocument();
+    expect(within(table).getByTestId("HighlightOffOutlinedIcon")).toBeInTheDocument();
+    expect(screen.getByLabelText("0 rejected uplifts")).toBeInTheDocument();
+  });
+});

src/test/config/menu.test.ts

@@ -32,6 +32,15 @@ describe("navGroups", () => {
     expect(dataManagement?.items.map((item) => item.path)).toContain("/settings/services");
   });
 
+  it("lists Completion Docs after Services in the DATA MANAGEMENT group", () => {
+    const dataManagement = navGroups.find((group) => group.title === "DATA MANAGEMENT");
+    expect(dataManagement?.items.map((item) => item.label)).toEqual([
+      "Services",
+      "Completion Docs",
+    ]);
+    expect(getActiveNavPath("/completion-docs")).toBe("/completion-docs");
+  });
+
   it("does not include the approvals group by default", () => {
     expect(navGroups.some((group) => group.title === "APPROVALS")).toBe(false);
   });

src/test/domain/completion-templates/completion-template-mapper.test.ts

@@ -0,0 +1,67 @@
+import { describe, expect, it } from "vitest";
+import { completionTemplatePermissions } from "@/app/(protected)/completion-docs/_components/use-completion-template-permissions";
+import {
+  mapCompletionTemplate,
+  toCompletionTemplateInput,
+} from "@/domain/completion-templates/mappers/completion-template-mapper";
+import { completionTemplateDtoSchema } from "@/domain/completion-templates/schemas/completion-template-schema";
+
+describe("mapCompletionTemplate", () => {
+  it("orders procedures by sortOrder and shows createdAt when never updated", () => {
+    const template = mapCompletionTemplate(
+      completionTemplateDtoSchema.parse({
+        id: 4,
+        name: "PRV",
+        extraSafetyNote: "  ",
+        procedures: [
+          { id: 2, name: "Second", description: "b", sortOrder: 1 },
+          { id: 1, name: "First", description: "a", sortOrder: 0 },
+        ],
+        createdAt: "2026-09-01T00:00:00Z",
+        updatedAt: null,
+        createdByName: null,
+      }),
+    );
+
+    expect(template.procedures.map((procedure) => procedure.name)).toEqual(["First", "Second"]);
+    expect(template.lastUpdatedAt).toBe("2026-09-01T00:00:00Z");
+    expect(template.extraSafetyNote).toBeNull();
+    expect(template.createdByName).toBeNull();
+  });
+
+  it("rejects a response that is not a template", () => {
+    expect(completionTemplateDtoSchema.safeParse({ name: "no id" }).success).toBe(false);
+  });
+});
+
+describe("toCompletionTemplateInput", () => {
+  it("trims fields, clears a blank note and drops procedures left entirely blank", () => {
+    expect(
+      toCompletionTemplateInput({
+        name: " Title ",
+        extraSafetyNote: "   ",
+        procedures: [
+          { name: " ", description: "" },
+          { name: "", description: " steps " },
+        ],
+      }),
+    ).toEqual({
+      name: "Title",
+      extraSafetyNote: null,
+      procedures: [{ name: "", description: "steps" }],
+    });
+  });
+});
+
+describe("completionTemplatePermissions", () => {
+  it.each([
+    ["Admin", { canCreate: true, canEdit: true, canDelete: true }],
+    ["Scheduler", { canCreate: true, canEdit: true, canDelete: false }],
+    ["Dispatcher", { canCreate: false, canEdit: false, canDelete: false }],
+    ["dispatcher, admin", { canCreate: true, canEdit: true, canDelete: true }],
+    ["Vendor", { canCreate: false, canEdit: false, canDelete: false }],
+    [undefined, { canCreate: false, canEdit: false, canDelete: false }],
+  ])("resolves %s to the role defaults", (roles, expected) => {
+    expect(completionTemplatePermissions(roles)).toEqual(expected);
+  });
+});

src/test/domain/locations/mappers/location-mapper.test.ts

@@ -3,6 +3,7 @@ import {
   mapLocation,
   mapLocationListItem,
   mapLocationToBackend,
+  mapSiteOpenWorkOrders,
 } from "@/domain/locations/mappers/location-mapper";
 
 describe("location contacts hydration", () => {
@@ -147,3 +148,16 @@ describe("mapLocation site fields", () => {
     expect(row).toMatchObject({ clientName: "Acme", sitePhone: "(214) 555-0100" });
   });
 });
+
+describe("mapSiteOpenWorkOrders", () => {
+  it("keeps the server count and drops invalid ids", () => {
+    expect(mapSiteOpenWorkOrders({ count: 240, workOrderIds: [101, "x", -3, 205] })).toEqual({
+      count: 240,
+      workOrderIds: [101, 205],
+    });
+    expect(mapSiteOpenWorkOrders({ Count: 0, WorkOrderIds: [] })).toEqual({
+      count: 0,
+      workOrderIds: [],
+    });
+  });
+});

src/test/domain/uplifts/use-cases/use-uplifts-queue.test.tsx

@@ -0,0 +1,40 @@
+import { QueryClientProvider } from "@tanstack/react-query";
+import { renderHook, waitFor } from "@testing-library/react";
+import type { ReactNode } from "react";
+import { afterEach, describe, expect, it, vi } from "vitest";
+import { upliftsApi } from "@/domain/uplifts/api/uplifts-api";
+import { useUpliftsQueue } from "@/domain/uplifts/use-cases/use-uplifts-queue";
+import { createAppQueryClient } from "@/lib/query/query-client";
+
+const toastMocks = vi.hoisted(() => ({ error: vi.fn() }));
+
+vi.mock("react-toastify", () => ({
+  toast: { error: toastMocks.error, success: vi.fn() },
+}));
+
+afterEach(() => {
+  vi.restoreAllMocks();
+  toastMocks.error.mockReset();
+});
+
+describe("useUpliftsQueue", () => {
+  it("does not show the global error toast, since the approvals page reports the failure inline", async () => {
+    vi.spyOn(upliftsApi, "list").mockRejectedValue(new Error("Failed to load uplift queue"));
+    // The real app query client runs the QueryCache's global onError handler, which
+    // toasts unless the query opts out.
+    const queryClient = createAppQueryClient();
+    queryClient.setDefaultOptions({ queries: { retry: false } });
+
+    const { result } = renderHook(
+      () => useUpliftsQueue({ status: "Rejected", page: 1, pageSize: 25 }),
+      {
+        wrapper: ({ children }: { children: ReactNode }) => (
+          <QueryClientProvider client={queryClient}>{children}</QueryClientProvider>
+        ),
+      },
+    );
+
+    await waitFor(() => expect(result.current.error).toBeInstanceOf(Error));
+    expect(toastMocks.error).not.toHaveBeenCalled();
+  });
+});

src/test/domain/work-orders/dashboard-drilldown-params.test.ts

@@ -1,5 +1,9 @@
 import { describe, expect, it } from "vitest";
-import { parseDashboardDrilldownParams } from "@/domain/work-orders/utils/dashboard-drilldown-params";
+import { buildResolvedBoardSearchParams } from "@/app/(protected)/workorders/_hooks/build-resolved-board-search-params";
+import {
+  buildSiteOpenWorkOrdersHref,
+  parseDashboardDrilldownParams,
+} from "@/domain/work-orders/utils/dashboard-drilldown-params";
 import {
   avetaPendingDrilldownSearch,
   unassignedDrilldownSearch,
@@ -102,6 +106,39 @@ describe("parseDashboardDrilldownParams", () => {
     expect(cleared.dispatchers.size).toBe(0);
   });
 
+  it("turns the site open work-order link into that site's open, all-weeks board search", () => {
+    const href = buildSiteOpenWorkOrdersHref(12);
+    const filters = parseDashboardDrilldownParams(new URL(href, "https://app.test").searchParams);
+
+    expect(filters?.sites).toEqual(new Set(["12"]));
+    expect(filters?.workOrderIds.size).toBe(0);
+    const params = buildResolvedBoardSearchParams({
+      advApplied: filters,
+      search: "",
+      page: 0,
+      pageSize: 200,
+      sortBy: "",
+      sortDir: "",
+      locations: [{ id: 12, name: "DAL1", siteCode: "DAL1" }],
+      vendors: [],
+    });
+    expect(params).toMatchObject({
+      sites: ["DAL1"],
+      statuses: [...NON_TERMINAL_LIFECYCLE_STATUSES],
+      datePreset: "Custom",
+      dateFrom: "2000-01-01",
+      dateTo: "2099-12-31",
+      includeDateless: true,
+    });
+  });
+
+  it("keeps an exact id set ahead of a site filter", () => {
+    const filters = parseDashboardDrilldownParams(new URLSearchParams({ ids: "4,9", sites: "12" }));
+
+    expect(filters?.workOrderIds).toEqual(new Set([4, 9]));
+    expect(filters?.sites.size).toBe(0);
+  });
+
   it("rejects partial or malformed date ranges", () => {
     expect(
       parseDashboardDrilldownParams(