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shoc-backend/SeaHaven.Services/Implementation
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Alexandre Brandizzi 14c8e46dd0 feat(notifications): SEV response-window alerts and breach acknowledgement 
Reactive/Emergency work orders with a SEV 1-5 level are timed from their
creation against the SEV Respond deadline (2/4/8/24/72 hours, one backend
table). From 50% they are at risk: a dismissable High row in the "SLA at
Risk" section and an entry in the feed's slaAtRisk set with the server
clock (start, deadline, percent) for the banner and toast. From 100% they
are a Critical acknowledge row that only acknowledging removes.

POST /api/notifications/sla/{id}/acknowledge records who and when as a
work-order audit entry ("SLA breach acknowledged by <name>"), scoped to the
caller's feed audience: 404 outside it, 409 before the deadline, 204 when
recorded or already recorded. A later severity change is a new breach.
2026-09-25 11:16:21 -03:00
..
AccountOwnerDesignationService.cs feat(permissions): protect configured account owner (SH-329) 2026-09-16 21:40:22 -03:00
AccountService.cs backend changes 2026-05-14 11:00:12 -05:00
AssetService.cs backend changes 2026-05-14 11:00:12 -05:00
AuthenticationService.cs !fix(work-orders): fail-closed media account scope with org_scope claim [SH-221] 2026-08-06 10:26:04 -03:00
CalendarService.cs refactor: enforce backend boundaries and optimize dispatch (#30) 2026-07-24 17:35:34 -03:00
CommonService.cs refactor: enforce backend boundaries and optimize dispatch (#30) 2026-07-24 17:35:34 -03:00
ContactService.cs backend changes 2026-05-14 11:00:12 -05:00
DashboardService.cs feat(dashboard): count open unassigned work orders for the period (SH-392) 2026-09-24 21:11:31 -03:00
DispatchService.cs refactor: enforce backend boundaries and optimize dispatch (#30) 2026-07-24 17:35:34 -03:00
DropdownOptionsService.cs refactor: enforce backend boundaries and optimize dispatch (#30) 2026-07-24 17:35:34 -03:00
EmployeeService.cs backend changes 2026-05-14 11:00:12 -05:00
FollowUpService.cs refactor: enforce backend boundaries and optimize dispatch (#30) 2026-07-24 17:35:34 -03:00
LocationService.cs feat(locations): support site registry queries (SH-330) 2026-09-16 20:45:15 -03:00
NotificationFeedService.cs feat(notifications): SEV response-window alerts and breach acknowledgement 2026-09-25 11:16:21 -03:00
PastDueCacheService.cs feat(work-orders): add Phase 5 scheduled domain events (WeekRolled) 2026-07-24 10:13:17 -03:00
PMScheduleService.cs backend changes 2026-05-14 11:00:12 -05:00
QuotesService.cs refactor: enforce backend boundaries and optimize dispatch (#30) 2026-07-24 17:35:34 -03:00
ServicesRegistryService.cs fix(services): allow admins to reactivate services 2026-09-16 22:30:32 -03:00
SettingsService.cs refactor: enforce backend boundaries and optimize dispatch (#30) 2026-07-24 17:35:34 -03:00
SlaBreachAcknowledgementService.cs feat(notifications): SEV response-window alerts and breach acknowledgement 2026-09-25 11:16:21 -03:00
SyncFieldMergePolicy.cs fix(work-orders): lock ScheduledStart/End when patching apptTime 2026-07-21 09:31:27 -03:00
SyncService.cs fix(work-orders): apply account scope across create and reads [SH-221] 2026-08-11 10:45:37 -03:00
TaskListTemplateService.cs refactor: enforce backend boundaries and optimize dispatch (#30) 2026-07-24 17:35:34 -03:00
TeamMemberService.cs fix: make team member creation atomic 2026-09-23 03:35:23 -03:00
TeamPermissionPolicy.cs feat(permissions): add team member permission policy foundation (SH-327) 2026-09-16 17:48:37 -03:00
TeamPermissionService.cs feat(permissions): expose team member permission overrides (SH-328) 2026-09-16 18:02:02 -03:00
UpliftLifecycleService.cs fix(uplifts): audit uplift decisions on the dispatch's resolved work order 2026-09-24 23:30:16 -03:00
UpliftNotificationMessage.cs fix(uplifts): one per-path uplift amount for queue, approval and exposure 2026-09-25 02:32:58 -03:00
UpliftService.cs fix(uplifts): one per-path uplift amount for queue, approval and exposure 2026-09-25 02:32:58 -03:00
UpliftStatus.cs feat(work-orders): WO-scoped uplift endpoints and board summary (SH-196) 2026-08-13 14:49:56 -03:00
UserService.cs feat(team-members): support pending member creation (SH-325) 2026-09-16 21:41:55 -03:00
VendorCompanyRosterService.cs feat(vendors): add admin-assigned vendor company Area 2026-09-16 11:34:45 -03:00
VendorOperationsService.cs feat(notifications): serve the Notification Center feed grouped by reason 2026-09-18 12:40:37 -03:00
VendorPortalService.cs Merge pull request #173 from Sea-Haven-Industries/fix/ab/sh-383-media-contract 2026-09-25 06:02:21 +00:00
VendorPortalTokenService.cs refactor: enforce backend boundaries and optimize dispatch (#30) 2026-07-24 17:35:34 -03:00
VendorService.cs feat(vendors): add admin-assigned vendor company Area 2026-09-16 11:34:45 -03:00
WorkOrderAccountResolver.cs feat(work-orders): stamp board create account from location 2026-08-26 09:12:48 -03:00
WorkOrderAdvancedSearchService.cs fix(board-search): keep undated rows for clients that omit includeDateless (SH-391) 2026-09-25 01:41:49 -03:00
WorkOrderAuditService.cs refactor: enforce backend boundaries and optimize dispatch (#30) 2026-07-24 17:35:34 -03:00
WorkOrderBoardCancelService.cs fix(work-orders): symmetric NTE release, terminal guard, serialized cancel (SH-196) 2026-08-18 17:41:14 -03:00
WorkOrderBoardCreateService.cs fix(uplifts): resolve work-order uplifts through owned dispatches (SH-393) 2026-09-24 21:22:13 -03:00
WorkOrderBoardService.cs fix(workorders): persist manual POC override with audit and site-follow (SH-379) 2026-09-18 14:30:54 -03:00
WorkOrderBoardUpdateService.cs feat(work-orders): link service selections to registry 2026-09-16 18:02:57 -03:00
WorkOrderCommentService.cs fix(work-orders): block comment creation on canceled work orders 2026-08-24 09:59:13 -03:00
WorkOrderCompletionService.cs fix(work-orders): scope comments and completion-doc by account [SH-221] 2026-08-11 14:52:02 -03:00
WorkOrderDetailService.cs feat(work-orders): capture Site/Vendor/POC snapshot on Completed 2026-09-10 15:46:25 -03:00
WorkOrderDispatchService.cs refactor: enforce backend boundaries and optimize dispatch (#30) 2026-07-24 17:35:34 -03:00
WorkOrderFieldLockService.cs refactor: enforce backend boundaries and optimize dispatch (#30) 2026-07-24 17:35:34 -03:00
WorkOrderIngestService.cs fix(work-orders): apply account scope across create and reads [SH-221] 2026-08-11 10:45:37 -03:00
WorkOrderMediaService.cs fix(media): name HEIC in the unsupported-type message and keep ticket keys out of comments 2026-09-25 02:58:15 -03:00
WorkOrderOpsHealthService.cs refactor: enforce backend boundaries and optimize dispatch (#30) 2026-07-24 17:35:34 -03:00
WorkOrderPocService.cs fix(workorders): compare manual POC against the followed contact, not any site contact 2026-09-18 18:56:29 -03:00
WorkOrderReconciliationService.cs fix(work-orders): satisfy producer contract review 2026-07-27 16:33:06 -03:00
WorkOrderService.cs fix(work-orders): scope legacy GET GetComments by account [SH-221] 2026-08-11 15:18:29 -03:00
WorkOrderUpliftService.cs Merge remote-tracking branch 'origin/main' into lane/sh-327 2026-09-24 23:00:18 -03:00
WorkOrderWebhookService.cs fix(work-orders): apply account scope across create and reads [SH-221] 2026-08-11 10:45:37 -03:00
WorkOrderWeekRolledService.cs fix(work-orders): process all WeekRolled candidates across batches 2026-07-24 10:13:17 -03:00