shoc-backend/SeaHaven.Services/Helpers
Alexandre Brandizzi 14c8e46dd0 feat(notifications): SEV response-window alerts and breach acknowledgement
Reactive/Emergency work orders with a SEV 1-5 level are timed from their
creation against the SEV Respond deadline (2/4/8/24/72 hours, one backend
table). From 50% they are at risk: a dismissable High row in the "SLA at
Risk" section and an entry in the feed's slaAtRisk set with the server
clock (start, deadline, percent) for the banner and toast. From 100% they
are a Critical acknowledge row that only acknowledging removes.

POST /api/notifications/sla/{id}/acknowledge records who and when as a
work-order audit entry ("SLA breach acknowledged by <name>"), scoped to the
caller's feed audience: 404 outside it, 409 before the deadline, 204 when
recorded or already recorded. A later severity change is a new breach.
2026-09-25 11:16:21 -03:00
..
DashboardBusinessTime.cs feat(dashboard): add core dashboard metrics (SH-343) 2026-09-16 17:28:21 -03:00
DashboardMetrics.cs feat(dashboard): add scoped metrics contract (SH-347) 2026-09-16 21:37:17 -03:00
DashboardRegions.cs Merge remote-tracking branch 'origin/dev' into feat/ab/sh-348-region-filter 2026-09-17 02:20:44 -03:00
LifecycleStatusMapper.cs fix(work-orders): align phase 2 status/type contract to SHOC frontend 2026-07-07 13:11:22 -03:00
LifecycleStatusSets.cs fix(work-orders): lock ScheduledStart/End when patching apptTime 2026-07-21 09:31:27 -03:00
NotificationActivityItems.cs feat(notifications): feed assignments, comments, mentions and uplift decisions to the user they concern 2026-09-18 13:15:33 -03:00
NotificationAudience.cs feat(notifications): SEV response-window alerts and breach acknowledgement 2026-09-25 11:16:21 -03:00
NotificationFeedOrdering.cs feat(notifications): serve the Notification Center feed grouped by reason 2026-09-18 12:40:37 -03:00
SeaHavenClaimTypes.cs !fix(work-orders): fail-closed media account scope with org_scope claim [SH-221] 2026-08-06 10:26:04 -03:00
SlaResponseWindows.cs feat(notifications): SEV response-window alerts and breach acknowledgement 2026-09-25 11:16:21 -03:00
UserMutationErrors.cs !fix(users): restrict AccountId assignment to Admin [SH-221] 2026-08-11 09:28:08 -03:00
UsStateCodes.cs fix(dashboard): resolve region zones from full state names (SH-348) 2026-09-16 20:15:20 -03:00
VendorConflictPairs.cs feat(notifications): serve the Notification Center feed grouped by reason 2026-09-18 12:40:37 -03:00
VendorPhoneNormalizer.cs feat(vendors): complete core vendor workflows 2026-07-23 17:02:40 -03:00
VideoDurationProbe.cs fix(media): name HEIC in the unsupported-type message and keep ticket keys out of comments 2026-09-25 02:58:15 -03:00
WorkOrderAdditionalContactsMapper.cs fix(work-orders): map additionalContacts on detail GET (SH-218) 2026-08-18 10:03:12 -03:00
WorkOrderAddonCutoff.cs feat(work-orders): persist IsAddOn frozen at create (SH-126) 2026-08-13 13:30:09 -03:00
WorkOrderAuditProjection.cs fix(work-orders): make stacked tip build for CI quality gates 2026-07-17 13:18:46 -03:00
WorkOrderBoardApptTimeParser.cs fix(work-orders): persist empty apptTime as null scheduled instants 2026-08-31 10:49:54 -03:00
WorkOrderBoardCreateLifecycleRules.cs feat(work-orders): re-derive lifecycle when board status is patched 2026-09-09 10:23:22 -03:00
WorkOrderBoardFieldMutations.cs feat(work-orders): run schedule status side-effects on board field mutations 2026-09-08 16:22:11 -03:00
WorkOrderBoardFieldNames.cs feat(work-orders): link service selections to registry 2026-09-16 18:02:57 -03:00
WorkOrderBoardMutationRules.cs feat(work-orders): derive Scheduled from date without assignee 2026-09-08 16:19:50 -03:00
WorkOrderBoardPatchLifecycleRules.cs fix(work-orders): reject forged automatic lifecycle statuses on board patch (SH-357, SH-358) (#120) 2026-09-16 14:41:23 -03:00
WorkOrderBoardSortFields.cs feat(work-orders): enrich board search overdue filters and 0-based paging (#23) 2026-07-24 21:12:03 +00:00
WorkOrderCommentProjection.cs fix(work-orders): make stacked tip build for CI quality gates 2026-07-17 13:18:46 -03:00
WorkOrderCompletionDocFileRules.cs fix(work-orders): enforce a file allowlist on completion-doc upload (SH-337) 2026-09-08 21:24:10 -03:00
WorkOrderCompletionSnapshotMapper.cs fix(workorders): persist manual POC override with audit and site-follow (SH-379) 2026-09-18 14:30:54 -03:00
WorkOrderDerivedFields.cs feat(work-orders): apply schedule lifecycle promote and demote 2026-09-08 16:21:14 -03:00
WorkOrderExternalVersion.cs fix(work-orders): address procurement review findings 2026-07-27 14:40:17 -03:00
WorkOrderFlagColors.cs fix(work-orders): keep FlagColor out of structured-notes slice 2026-07-21 09:38:34 -03:00
WorkOrderIngestFieldMapper.cs feat(work-orders): add work order ingest API with X-Ingest-Key 2026-07-13 13:22:11 -03:00
WorkOrderMediaAuthorization.cs !fix(work-orders): fail-closed media account scope with org_scope claim [SH-221] 2026-08-06 10:26:04 -03:00
WorkOrderMediaContract.cs fix(media): name HEIC in the unsupported-type message and keep ticket keys out of comments 2026-09-25 02:58:15 -03:00
WorkOrderMediaFileRules.cs fix(media): name HEIC in the unsupported-type message and keep ticket keys out of comments 2026-09-25 02:58:15 -03:00
WorkOrderMediaProjection.cs feat(work-orders): add Phase 6 slide-over detail comments audit and media API 2026-07-13 13:13:00 -03:00
WorkOrderNumberNormalizer.cs fix(work-orders): keep SH placeholder WO numbers and block downgrades (#123) 2026-09-16 15:01:10 -03:00
WorkOrderNumberRules.cs fix(work-orders): enforce provisional WO numbers (SH-252) 2026-08-20 14:34:08 -03:00
WorkOrderOperationalWeek.cs fix(work-orders): address PR #13 review feedback 2026-07-09 10:06:36 -03:00
WorkOrderPocSiteContact.cs fix(workorders): compare manual POC against the followed contact, not any site contact 2026-09-18 18:56:29 -03:00
WorkOrderSearchDateRangeResolver.cs fix(board-search): keep undated rows for clients that omit includeDateless (SH-391) 2026-09-25 01:41:49 -03:00
WorkOrderSeverityRules.cs feat(work-orders): persist board severity on create, patch, and search 2026-09-07 11:46:13 -03:00
WorkOrderTypeMapper.cs fix(work-orders): align phase 2 status/type contract to SHOC frontend 2026-07-07 13:11:22 -03:00
WorkOrderUpliftAllowance.cs fix(work-orders): enforce SH-196 cumulative allowance and one pending per WO 2026-08-14 10:36:35 -03:00
WorkOrderUpliftContractMapper.cs fix(uplifts): one per-path uplift amount for queue, approval and exposure 2026-09-25 02:32:58 -03:00