Merge remote-tracking branch 'origin/main' into HEAD

# Conflicts:
#	SeaHaven.Services/Implementation/WorkOrderCompletionService.cs

Api.SeaHavenIndustries.Tests/AuthenticationControllerTests.cs

@@ -117,11 +117,11 @@ public class AuthenticationControllerTests
     {
         var service = new Mock<IAuthenticationService>();
         service.Setup(s => s.ChangePasswordAsync("42", "old", "new", It.IsAny<CancellationToken>()))
-            .ReturnsAsync(true);
+            .ReturnsAsync(new ChangePasswordResultDTO { Status = ChangePasswordStatus.Succeeded });
 
         var controller = NewController(service, "42");
 
-        var result = await controller.ChangePassword(new ChangePasswords { Currentpassword = "old", Confirmpassword = "new" }, CancellationToken.None);
+        var result = await controller.ChangePassword(new ChangePasswords { Currentpassword = "old", Newpassword = "new", Confirmpassword = "new" }, CancellationToken.None);
 
         var ok = result.Should().BeOfType<OkObjectResult>().Subject;
         var response = ok.Value.Should().BeOfType<Response>().Subject;
@@ -130,11 +130,11 @@ public class AuthenticationControllerTests
     }
 
     [Fact]
-    public async Task ChangePassword_Failure_ReturnsOldPasswordIncorrectStatus()
+    public async Task ChangePassword_WrongCurrentPassword_ReturnsOldPasswordIncorrectStatus()
     {
         var service = new Mock<IAuthenticationService>();
         service.Setup(s => s.ChangePasswordAsync(It.IsAny<string>(), It.IsAny<string>(), It.IsAny<string>(), It.IsAny<CancellationToken>()))
-            .ReturnsAsync(false);
+            .ReturnsAsync(new ChangePasswordResultDTO { Status = ChangePasswordStatus.CurrentPasswordIncorrect });
 
         var controller = NewController(service, "42");
 
@@ -143,6 +143,70 @@ public class AuthenticationControllerTests
         var bad = result.Should().BeOfType<BadRequestObjectResult>().Subject;
         var response = bad.Value.Should().BeOfType<Response>().Subject;
         response.Status.Should().Be("Old Password is incorrect");
+        response.Message.Should().Be("Current password is incorrect");
+    }
+
+    [Fact]
+    public async Task ChangePassword_PolicyRejection_ReturnsPasswordRequirementsMessage()
+    {
+        var service = new Mock<IAuthenticationService>();
+        service.Setup(s => s.ChangePasswordAsync("42", "Current1!", "weak", It.IsAny<CancellationToken>()))
+            .ReturnsAsync(new ChangePasswordResultDTO { Status = ChangePasswordStatus.PasswordRejected });
+
+        var controller = NewController(service, "42");
+
+        var result = await controller.ChangePassword(
+            new ChangePasswords { Currentpassword = "Current1!", Newpassword = "weak", Confirmpassword = "weak" },
+            CancellationToken.None);
+
+        var bad = result.Should().BeOfType<BadRequestObjectResult>().Subject;
+        var response = bad.Value.Should().BeOfType<Response>().Subject;
+        response.Status.Should().Be("Password does not meet requirements");
+        response.Message.Should().Be(
+            "Password must be at least 6 characters and include one uppercase letter, one number, and one special character.");
+    }
+
+    [Fact]
+    public async Task ChangePassword_ConfirmationMismatch_IsRejectedWithoutChangingThePassword()
+    {
+        var service = new Mock<IAuthenticationService>();
+        var controller = NewController(service, "42");
+
+        var result = await controller.ChangePassword(
+            new ChangePasswords { Currentpassword = "Current1!", Newpassword = "Next2@x", Confirmpassword = "Next2@y" },
+            CancellationToken.None);
+
+        var bad = result.Should().BeOfType<BadRequestObjectResult>().Subject;
+        bad.Value.Should().BeOfType<Response>().Subject.Message.Should().Be("Passwords don't match");
+        service.Verify(
+            s => s.ChangePasswordAsync(It.IsAny<string>(), It.IsAny<string>(), It.IsAny<string>(), It.IsAny<CancellationToken>()),
+            Times.Never);
+    }
+
+    [Fact]
+    public async Task ChangePassword_NonPolicyFailure_ReturnsTheGenericMessage()
+    {
+        var service = new Mock<IAuthenticationService>();
+        service.Setup(s => s.ChangePasswordAsync("42", "Current1!", "Next2@x", It.IsAny<CancellationToken>()))
+            .ReturnsAsync(new ChangePasswordResultDTO { Status = ChangePasswordStatus.Failed });
+        var controller = NewController(service, "42");
+
+        var result = await controller.ChangePassword(
+            new ChangePasswords { Currentpassword = "Current1!", Newpassword = "Next2@x", Confirmpassword = "Next2@x" },
+            CancellationToken.None);
+
+        var response = result.Should().BeOfType<BadRequestObjectResult>().Subject.Value.Should().BeOfType<Response>().Subject;
+        response.Message.Should().Be("Your password could not be changed. Try again.");
+        response.Message.Should().NotContain("at least 6 characters");
+    }
+
+    [Fact]
+    public void ChangePassword_RequiresAuthenticatedCaller()
+    {
+        var method = typeof(AuthenticationController).GetMethod(nameof(AuthenticationController.ChangePassword))!;
+
+        method.GetCustomAttributes(typeof(Microsoft.AspNetCore.Authorization.AuthorizeAttribute), inherit: true)
+            .Should().NotBeEmpty();
     }
 
     [Fact]

Api.SeaHavenIndustries.Tests/CalendarServiceTests.cs

@@ -44,7 +44,7 @@ public class CalendarServiceTests
             StartDate = startDate,
             EndDate = startDate,
             IsDeleted = isDeleted,
-            CreatedDate = DateTime.Now
+            CreatedDate = DateTime.UtcNow
         };
         ctx.Events.Add(ev);
         ctx.SaveChanges();
@@ -64,6 +64,7 @@ public class CalendarServiceTests
         saved.Title.Should().Be("Standup");
         saved.IsDeleted.Should().Be(false);
         saved.CreatedDate.Should().NotBeNull();
+        saved.CreatedDate!.Value.Kind.Should().Be(DateTimeKind.Utc);
     }
 
     [Fact]
@@ -97,6 +98,7 @@ public class CalendarServiceTests
         var updated = ctx.Events.Single();
         updated.Title.Should().Be("New");
         updated.LastModificationTime.Should().NotBeNull();
+        updated.LastModificationTime!.Value.Kind.Should().Be(DateTimeKind.Utc);
     }
 
     [Fact]
@@ -134,6 +136,7 @@ public class CalendarServiceTests
         var row = ctx.Events.Single();
         row.IsDeleted.Should().Be(true);
         row.DeletionTime.Should().NotBeNull();
+        row.DeletionTime!.Value.Kind.Should().Be(DateTimeKind.Utc);
     }
 
     [Fact]

Api.SeaHavenIndustries.Tests/LocationControllerSitesTests.cs

@@ -31,7 +31,9 @@ public class LocationControllerSitesTests
             dataService,
             new AccountDataService(ctx),
             Mock.Of<ICreateLocationValidation>(),
-            Mock.Of<IUpdateLocationValidation>());
+            Mock.Of<IUpdateLocationValidation>(),
+            Mock.Of<SeaHaven.DataServices.Interfaces.ITeamPermissionOverrideDataService>(),
+            new SeaHaven.Services.Implementation.TeamPermissionPolicy());
 
         var controller = new LocationController(service, Mock.Of<ILogger<LocationController>>())
         {

Api.SeaHavenIndustries.Tests/LocationControllerTests.cs

@@ -286,4 +286,80 @@ public class LocationControllerTests
         contacts[0].GetProperty("Name").GetString().Should().Be("Cara Lane");
         contacts[1].GetProperty("Name").GetString().Should().Be("Alan Ford");
     }
+
+    [Fact]
+    public async Task AddLocation_DuplicateSiteCode_Returns409WithStableCode()
+    {
+        var service = new Mock<ILocationService>();
+        service.Setup(s => s.CreateLocationFromRequestAsync(It.IsAny<LocationCreateRequestDTO>(), It.IsAny<ClaimsPrincipal>(), It.IsAny<CancellationToken>()))
+               .ThrowsAsync(new SeaHaven.Services.Exceptions.SiteCodeConflictException());
+
+        var result = await NewController(service).AddLocation(new Location_DTO { Name = "BK5" }, CancellationToken.None);
+
+        var conflict = result.Should().BeOfType<ConflictObjectResult>().Subject;
+        Prop(conflict.Value!, "Code").Should().Be("DuplicateSiteCode");
+        Prop(conflict.Value!, "Message").Should().Be("This site code already exists.");
+    }
+
+    [Fact]
+    public async Task EditLocation_DuplicateSiteCode_Returns409()
+    {
+        var service = new Mock<ILocationService>();
+        service.Setup(s => s.UpdateLocationFromRequestAsync(4, It.IsAny<LocationUpdateRequestDTO>(), It.IsAny<ClaimsPrincipal>(), It.IsAny<CancellationToken>()))
+               .ThrowsAsync(new SeaHaven.Services.Exceptions.SiteCodeConflictException());
+
+        var result = await NewController(service).EditLocation(4, new EditLocation_DTO { Name = "BK5" }, CancellationToken.None);
+
+        result.Should().BeOfType<ConflictObjectResult>();
+    }
+
+    [Fact]
+    public async Task DeleteLocation_WithoutPermission_Returns403WithDeleteMessage()
+    {
+        var service = new Mock<ILocationService>();
+        service.Setup(s => s.DeleteLocationByIdAsync(4, It.IsAny<ClaimsPrincipal>(), It.IsAny<CancellationToken>()))
+               .ThrowsAsync(new SeaHaven.Services.Exceptions.SiteForbiddenException(
+                   SeaHaven.Services.Exceptions.SiteForbiddenException.DeleteDeniedMessage));
+
+        var result = await NewController(service).DeleteLocation(4, CancellationToken.None);
+
+        var forbidden = result.Should().BeOfType<ObjectResult>().Subject;
+        forbidden.StatusCode.Should().Be(403);
+        forbidden.Value.Should().BeOfType<Response>().Which.Message.Should().Be("You are not allowed to delete sites.");
+    }
+
+    [Fact]
+    public async Task GetOpenWorkOrders_ReturnsCountAndIds_Or404()
+    {
+        var service = new Mock<ILocationService>();
+        service.Setup(s => s.GetOpenWorkOrdersAsync(4, It.IsAny<ClaimsPrincipal>(), It.IsAny<CancellationToken>()))
+               .ReturnsAsync(new SiteOpenWorkOrdersDTO { Count = 2, WorkOrderIds = new[] { 11, 12 } });
+
+        var ok = (await NewController(service).GetOpenWorkOrders(4, CancellationToken.None))
+            .Should().BeOfType<OkObjectResult>().Subject;
+        ok.Value.Should().BeEquivalentTo(new SiteOpenWorkOrdersDTO { Count = 2, WorkOrderIds = new[] { 11, 12 } });
+
+        (await NewController(service).GetOpenWorkOrders(5, CancellationToken.None))
+            .Should().BeOfType<NotFoundObjectResult>();
+    }
+
+    [Fact]
+    public async Task UpdateSiteContactInfo_MapsContactsAndNotesToTheService()
+    {
+        var service = new Mock<ILocationService>();
+        SiteContactInfoRequestDTO? seen = null;
+        service.Setup(s => s.UpdateSiteContactInfoAsync(4, It.IsAny<SiteContactInfoRequestDTO>(), It.IsAny<ClaimsPrincipal>(), It.IsAny<CancellationToken>()))
+               .Callback<int, SiteContactInfoRequestDTO, ClaimsPrincipal, CancellationToken>((_, request, _, _) => seen = request)
+               .Returns(Task.CompletedTask);
+
+        var result = await NewController(service).UpdateSiteContactInfo(4, new SiteContactInfoInput_DTO
+        {
+            Contacts = new List<SiteContactInput_DTO> { new() { Id = 7, Name = "Main", Phone = "555-0100" } },
+            Notes = "Gate 4"
+        }, CancellationToken.None);
+
+        result.Should().BeOfType<OkObjectResult>();
+        seen!.Notes.Should().Be("Gate 4");
+        seen.Contacts.Should().ContainSingle().Which.Should().BeEquivalentTo(new SiteContactRequestDTO { Id = 7, Name = "Main", Phone = "555-0100" });
+    }
 }

Api.SeaHavenIndustries.Tests/LocationServiceTests.cs

@@ -15,6 +15,27 @@ namespace Api.SeaHavenIndustries.Tests;
 
 public class LocationServiceTests
 {
+    /// <summary>Fills the fields a new site must carry (client, address, one contact) unless the test set them.</summary>
+    private static LocationCreateRequestDTO WithSiteFields(ApplicationDbContext ctx, LocationCreateRequestDTO request)
+    {
+        if (request.AccountId == null)
+        {
+            if (!ctx.Accounts.Any(a => a.Id == 7))
+            {
+                ctx.Accounts.Add(new Accounts { Id = 7, Name = "Customer", IsDeleted = false });
+                ctx.SaveChanges();
+            }
+
+            request.AccountId = 7;
+        }
+
+        request.Address ??= "1 Depot Rd";
+        request.City ??= "Dallas";
+        request.State ??= "TX";
+        request.Contacts ??= new List<SiteContactRequestDTO> { new() { Name = "Main", Phone = "555-0100" } };
+        return request;
+    }
+
     private static ApplicationDbContext NewContext()
     {
         var options = new DbContextOptionsBuilder<ApplicationDbContext>()
@@ -28,7 +49,9 @@ public class LocationServiceTests
             new LocationDataService(ctx),
             new AccountDataService(ctx),
             new CreateLocationValidation(),
-            new UpdateLocationValidation());
+            new UpdateLocationValidation(),
+            Mock.Of<SeaHaven.DataServices.Interfaces.ITeamPermissionOverrideDataService>(),
+            new SeaHaven.Services.Implementation.TeamPermissionPolicy());
 
     private static void SeedAccount(ApplicationDbContext ctx, int id, string name = "Customer")
     {
@@ -83,7 +106,7 @@ public class LocationServiceTests
         SeedAccount(ctx, 9);
         var service = NewService(ctx);
 
-        await service.CreateLocationFromRequestAsync(new LocationCreateRequestDTO
+        await service.CreateLocationFromRequestAsync(WithSiteFields(ctx, new LocationCreateRequestDTO
         {
             Name = "Warehouse",
             Title = "Main WH",
@@ -95,7 +118,7 @@ public class LocationServiceTests
             ContactEmail = "wh@example.com",
             Status = "Active",
             AccountId = 9
-        }, OrgWideAdmin(), CancellationToken.None);
+        }), OrgWideAdmin(), CancellationToken.None);
 
         var entity = ctx.Locations.Single();
         entity.Name.Should().Be("Warehouse");
@@ -211,7 +234,9 @@ public class LocationServiceTests
             dataService,
             Mock.Of<IAccountDataService>(),
             new CreateLocationValidation(),
-            new UpdateLocationValidation());
+            new UpdateLocationValidation(),
+            Mock.Of<SeaHaven.DataServices.Interfaces.ITeamPermissionOverrideDataService>(),
+            new SeaHaven.Services.Implementation.TeamPermissionPolicy());
 
     [Fact]
     public async Task GetLocationDetailAsync_ReturnsMappedDtoOrNull()
@@ -237,14 +262,14 @@ public class LocationServiceTests
 
         await NewService(ctx).UpdateLocationFromRequestAsync(existing.Id, new LocationUpdateRequestDTO
         {
-            Name = "New",
+            Name = "Old",
             Address = "9 New St",
             City = "Plano",
             Status = "Inactive"
         }, OrgWideAdmin(), CancellationToken.None);
 
         var row = ctx.Locations.Single();
-        row.Name.Should().Be("New");
+        row.Name.Should().Be("Old", "the site code is immutable");
         row.Address1.Should().Be("9 New St");
         row.City.Should().Be("Plano");
         row.Status.Should().Be("Inactive");
@@ -263,7 +288,7 @@ public class LocationServiceTests
 
         await NewService(ctx).UpdateLocationFromRequestAsync(existing.Id, new LocationUpdateRequestDTO
         {
-            Name = "New",
+            Name = "Old",
             City = "Plano"
         }, OrgWideAdmin(), CancellationToken.None);
 
@@ -301,12 +326,12 @@ public class LocationServiceTests
 
         await NewService(ctx).UpdateLocationFromRequestAsync(
             existing.Id,
-            new LocationUpdateRequestDTO { Name = "Renamed", City = "Austin" },
+            new LocationUpdateRequestDTO { Name = "Owned", City = "Austin" },
             AccountUser(4),
             CancellationToken.None);
 
         var row = ctx.Locations.Single();
-        row.Name.Should().Be("Renamed");
+        row.Name.Should().Be("Owned");
         row.City.Should().Be("Austin");
         row.AccountId.Should().Be(4);
     }
@@ -386,7 +411,7 @@ public class LocationServiceTests
         using var ctx = NewContext();
 
         var act = () => NewService(ctx).CreateLocationFromRequestAsync(
-            new LocationCreateRequestDTO { Name = "Warehouse", AccountId = 404 },
+            WithSiteFields(ctx, new LocationCreateRequestDTO { Name = "Warehouse", AccountId = 404 }),
             OrgWideAdmin(),
             CancellationToken.None);
 
@@ -402,7 +427,7 @@ public class LocationServiceTests
         ctx.SaveChanges();
 
         var act = () => NewService(ctx).CreateLocationFromRequestAsync(
-            new LocationCreateRequestDTO { Name = "Warehouse", AccountId = 9 },
+            WithSiteFields(ctx, new LocationCreateRequestDTO { Name = "Warehouse", AccountId = 9 }),
             OrgWideAdmin(),
             CancellationToken.None);
 
@@ -418,7 +443,7 @@ public class LocationServiceTests
         SeedAccount(ctx, 99);
 
         var act = () => NewService(ctx).CreateLocationFromRequestAsync(
-            new LocationCreateRequestDTO { Name = "Site", AccountId = 99 },
+            WithSiteFields(ctx, new LocationCreateRequestDTO { Name = "Site", AccountId = 99 }),
             AccountUser(4),
             CancellationToken.None);
 
@@ -453,7 +478,7 @@ public class LocationServiceTests
         SeedAccount(ctx, 9);
 
         var act = () => NewService(ctx).CreateLocationFromRequestAsync(
-            new LocationCreateRequestDTO { Name = "Site", AccountId = 9 },
+            WithSiteFields(ctx, new LocationCreateRequestDTO { Name = "Site", AccountId = 9 }),
             MissingScope(),
             CancellationToken.None);
 
@@ -476,12 +501,14 @@ public class LocationServiceTests
             new LocationDataService(ctx),
             accounts.Object,
             new CreateLocationValidation(),
-            new UpdateLocationValidation());
+            new UpdateLocationValidation(),
+            Mock.Of<SeaHaven.DataServices.Interfaces.ITeamPermissionOverrideDataService>(),
+            new SeaHaven.Services.Implementation.TeamPermissionPolicy());
 
         using var cts = new CancellationTokenSource();
 
         await service.CreateLocationFromRequestAsync(
-            new LocationCreateRequestDTO { Name = "Site", AccountId = 9 },
+            WithSiteFields(ctx, new LocationCreateRequestDTO { Name = "Site", AccountId = 9 }),
             OrgWideAdmin(),
             cts.Token);
 
@@ -520,20 +547,6 @@ public class LocationServiceTests
         ctx.Locations.Single().AccountId.Should().Be(4);
     }
 
-    [Fact]
-    public async Task DeleteLocationByIdAsync_RemovesAndReturnsFalseWhenMissing()
-    {
-        using var ctx = NewContext();
-        var existing = SeedLocation(ctx, "Gone", "Cedar Park");
-
-        var removed = await NewService(ctx).DeleteLocationByIdAsync(existing.Id, CancellationToken.None);
-        var again = await NewService(ctx).DeleteLocationByIdAsync(existing.Id, CancellationToken.None);
-
-        removed.Should().BeTrue();
-        again.Should().BeFalse();
-        ctx.Locations.Should().BeEmpty();
-    }
-
     [Fact]
     public async Task GetLocationListPagedAsync_NormalizesAndForwardsSortToDataService()
     {

Api.SeaHavenIndustries.Tests/LocationSiteContactsTests.cs

@@ -22,6 +22,27 @@ namespace Api.SeaHavenIndustries.Tests;
 
 public class LocationSiteContactsTests
 {
+    /// <summary>Fills the fields a new site must carry (client, address, one contact) unless the test set them.</summary>
+    private static LocationCreateRequestDTO WithSiteFields(ApplicationDbContext ctx, LocationCreateRequestDTO request)
+    {
+        if (request.AccountId == null)
+        {
+            if (!ctx.Accounts.Any(a => a.Id == 7))
+            {
+                ctx.Accounts.Add(new Accounts { Id = 7, Name = "Customer", IsDeleted = false });
+                ctx.SaveChanges();
+            }
+
+            request.AccountId = 7;
+        }
+
+        request.Address ??= "1 Depot Rd";
+        request.City ??= "Dallas";
+        request.State ??= "TX";
+        request.Contacts ??= new List<SiteContactRequestDTO> { new() { Name = "Main", Phone = "555-0100" } };
+        return request;
+    }
+
     private static ApplicationDbContext NewContext()
     {
         var options = new DbContextOptionsBuilder<ApplicationDbContext>()
@@ -35,7 +56,9 @@ public class LocationSiteContactsTests
             new LocationDataService(ctx),
             new AccountDataService(ctx),
             new CreateLocationValidation(),
-            new UpdateLocationValidation());
+            new UpdateLocationValidation(),
+            Mock.Of<SeaHaven.DataServices.Interfaces.ITeamPermissionOverrideDataService>(),
+            new SeaHaven.Services.Implementation.TeamPermissionPolicy());
 
     private static ClaimsPrincipal OrgWideAdmin()
     {
@@ -51,27 +74,28 @@ public class LocationSiteContactsTests
     private static async Task<Locations> SeedLocationWithContactsAsync(ApplicationDbContext ctx)
     {
         var service = NewService(ctx);
-        await service.CreateLocationFromRequestAsync(new LocationCreateRequestDTO
+        await service.CreateLocationFromRequestAsync(WithSiteFields(ctx, new LocationCreateRequestDTO
         {
             Name = "Depot",
+            Phone = "555-9000",
             AccountId = null,
             Contacts = new List<SiteContactRequestDTO>
             {
                 new() { Name = " Alice Cooper ", Phone = " 555-0100 " },
                 new() { Name = "Bob Dillon", Phone = "555-0200"}
             }
-        }, OrgWideAdmin(), CancellationToken.None);
+        }), OrgWideAdmin(), CancellationToken.None);
         return ctx.Locations.Include(l => l.Contacts).Single();
     }
 
     [Fact]
-    public async Task Create_WithContacts_PersistsTrimmedOrderedRows_MirrorsFirstPhone_SetsAccountFromLocation()
+    public async Task Create_WithContacts_PersistsTrimmedOrderedRows_KeepsSitePhoneIndependent_SetsAccountFromLocation()
     {
         using var ctx = NewContext();
         ctx.Accounts.Add(new Accounts { Id = 7, Name = "Customer", IsDeleted = false });
         await ctx.SaveChangesAsync();
 
-        await NewService(ctx).CreateLocationFromRequestAsync(new LocationCreateRequestDTO
+        await NewService(ctx).CreateLocationFromRequestAsync(WithSiteFields(ctx, new LocationCreateRequestDTO
         {
             Name = "Warehouse",
             AccountId = 7,
@@ -80,10 +104,10 @@ public class LocationSiteContactsTests
                 new() { Name = " Alice Cooper ", Phone = " 555-0100 " },
                 new() { Name = "Bob Dillon", Phone = "555-0200" }
             }
-        }, OrgWideAdmin(), CancellationToken.None);
+        }), OrgWideAdmin(), CancellationToken.None);
 
         var location = ctx.Locations.Include(l => l.Contacts).Single();
-        location.PhoneNumber.Should().Be("555-0100", "first contact mirrors Location.PhoneNumber");
+        location.PhoneNumber.Should().BeNull("Site Phone is independent of the contacts");
 
         var contacts = location.Contacts.OrderBy(c => c.SiteContactOrder).ToList();
         contacts.Should().HaveCount(2);
@@ -104,11 +128,11 @@ public class LocationSiteContactsTests
     {
         using var ctx = NewContext();
 
-        var act = () => NewService(ctx).CreateLocationFromRequestAsync(new LocationCreateRequestDTO
+        var act = () => NewService(ctx).CreateLocationFromRequestAsync(WithSiteFields(ctx, new LocationCreateRequestDTO
         {
             Name = "Warehouse",
             Contacts = new List<SiteContactRequestDTO>()
-        }, OrgWideAdmin(), CancellationToken.None);
+        }), OrgWideAdmin(), CancellationToken.None);
 
         (await act.Should().ThrowAsync<FluentValidation.ValidationException>())
             .Which.Errors.Should().ContainSingle(e => e.PropertyName == "Contacts");
@@ -127,11 +151,11 @@ public class LocationSiteContactsTests
         using var ctx = NewContext();
         var contacts = new List<SiteContactRequestDTO> { new() { Name = name, Phone = phone } };
 
-        var act = () => NewService(ctx).CreateLocationFromRequestAsync(new LocationCreateRequestDTO
+        var act = () => NewService(ctx).CreateLocationFromRequestAsync(WithSiteFields(ctx, new LocationCreateRequestDTO
         {
             Name = "Warehouse",
             Contacts = contacts
-        }, OrgWideAdmin(), CancellationToken.None);
+        }), OrgWideAdmin(), CancellationToken.None);
 
         if (expectedError == null)
         {
@@ -148,14 +172,14 @@ public class LocationSiteContactsTests
     {
         using var ctx = NewContext();
 
-        var act = () => NewService(ctx).CreateLocationFromRequestAsync(new LocationCreateRequestDTO
+        var act = () => NewService(ctx).CreateLocationFromRequestAsync(WithSiteFields(ctx, new LocationCreateRequestDTO
         {
             Name = "Warehouse",
             Contacts = new List<SiteContactRequestDTO>
             {
                 new() { Name = new string('x', 101), Phone = new string('5', 21) }
             }
-        }, OrgWideAdmin(), CancellationToken.None);
+        }), OrgWideAdmin(), CancellationToken.None);
 
         var thrown = (await act.Should().ThrowAsync<FluentValidation.ValidationException>()).Which;
         thrown.Errors.Should().Contain(e => e.ErrorMessage.Contains("cannot exceed 100"));
@@ -170,11 +194,11 @@ public class LocationSiteContactsTests
             .Select(i => new SiteContactRequestDTO { Name = $"C{i}", Phone = "555-0100" })
             .ToList();
 
-        var act = () => NewService(ctx).CreateLocationFromRequestAsync(new LocationCreateRequestDTO
+        var act = () => NewService(ctx).CreateLocationFromRequestAsync(WithSiteFields(ctx, new LocationCreateRequestDTO
         {
             Name = "Warehouse",
             Contacts = contacts
-        }, OrgWideAdmin(), CancellationToken.None);
+        }), OrgWideAdmin(), CancellationToken.None);
 
         (await act.Should().ThrowAsync<FluentValidation.ValidationException>())
             .Which.Errors.Should().ContainSingle(e => e.ErrorMessage.Contains("cannot exceed 20"));
@@ -220,7 +244,7 @@ public class LocationSiteContactsTests
     }
 
     [Fact]
-    public async Task Update_ReordersAndSoftDeletes_DensifiesOrder_AndUpdatesMirror()
+    public async Task Update_ReordersAndSoftDeletes_DensifiesOrder_LeavesSitePhoneToTheRequest()
     {
         using var ctx = NewContext();
         var seeded = await SeedLocationWithContactsAsync(ctx);
@@ -239,7 +263,7 @@ public class LocationSiteContactsTests
         }, OrgWideAdmin(), CancellationToken.None);
 
         var location = ctx.Locations.Include(l => l.Contacts).Single();
-        location.PhoneNumber.Should().Be("555-0200", "reorder must update the mirror to the new first contact");
+        location.PhoneNumber.Should().BeNull("Site Phone comes from the request, not the first contact");
 
         var active = location.Contacts.Where(c => c.IsDeleted != true).OrderBy(c => c.SiteContactOrder).ToList();
         active.Should().HaveCount(3);
@@ -304,7 +328,7 @@ public class LocationSiteContactsTests
         after.Should().HaveCount(snapshot.Count);
         after.Should().BeEquivalentTo(snapshot, o => o.Excluding(c => c.Location));
         ctx.Locations.AsNoTracking().Single(l => l.Id == seeded.Id).PhoneNumber
-            .Should().Be("555-0100", "the rejected update must not persist any change");
+            .Should().Be("555-9000", "the rejected update must not persist any change");
     }
 
     [Fact]
@@ -448,7 +472,9 @@ public class LocationSiteContactsTests
             data.Object,
             Mock.Of<IAccountDataService>(),
             new CreateLocationValidation(),
-            new UpdateLocationValidation());
+            new UpdateLocationValidation(),
+            Mock.Of<SeaHaven.DataServices.Interfaces.ITeamPermissionOverrideDataService>(),
+            new SeaHaven.Services.Implementation.TeamPermissionPolicy());
 
         var page = await service.GetLocationListPagedAsync(1, 10, null, cancellationToken: CancellationToken.None);
 
@@ -489,67 +515,6 @@ public class LocationSiteContactsTests
         rows.Should().BeEmpty();
     }
 
-    [Fact]
-    public async Task DataService_DeleteByIdAsync_WithContacts_RemovesLocation_RetainsSoftDeletedDetachedContacts()
-    {
-        using var ctx = NewContext();
-        var seeded = await SeedLocationWithContactsAsync(ctx);
-        var alice = seeded.Contacts!.Single(c => c.FirstName == "Alice Cooper");
-        var bob = seeded.Contacts!.Single(c => c.FirstName == "Bob Dillon");
-
-        var deleted = await new LocationDataService(ctx).DeleteByIdAsync(seeded.Id, CancellationToken.None);
-
-        deleted.Should().BeTrue();
-        ctx.Locations.Should().BeEmpty();
-
-        var retained = ctx.Contacts.AsNoTracking().OrderBy(c => c.Id).ToList();
-        retained.Should().HaveCount(2);
-        retained.Should().OnlyContain(c => c.IsDeleted == true);
-        retained.Should().OnlyContain(c => c.LocationId == null);
-        retained.Should().OnlyContain(c => c.DeletionTime != null);
-        retained.Should().OnlyContain(c => c.DeleterUserId == null, "the delete interface carries no actor");
-        retained.Single(c => c.Id == alice.Id).FirstName.Should().Be("Alice Cooper");
-        retained.Single(c => c.Id == alice.Id).PhoneNumber.Should().Be("555-0100");
-        retained.Single(c => c.Id == bob.Id).FirstName.Should().Be("Bob Dillon");
-        retained.Single(c => c.Id == bob.Id).PhoneNumber.Should().Be("555-0200");
-    }
-
-    [Fact]
-    public async Task DataService_DeleteByIdAsync_AlreadySoftDeletedContact_IsDetachedWithoutAuditRestamp()
-    {
-        using var ctx = NewContext();
-        var seeded = await SeedLocationWithContactsAsync(ctx);
-        var bob = seeded.Contacts!.Single(c => c.FirstName == "Bob Dillon");
-        bob.IsDeleted = true;
-        bob.DeleterUserId = "admin-1";
-        bob.DeletionTime = new DateTime(2026, 1, 1);
-        await ctx.SaveChangesAsync();
-        var bobStamp = bob.DeletionTime;
-
-        var deleted = await new LocationDataService(ctx).DeleteByIdAsync(seeded.Id, CancellationToken.None);
-
-        deleted.Should().BeTrue();
-        ctx.Locations.Should().BeEmpty();
-        var retained = ctx.Contacts.AsNoTracking().Single(c => c.Id == bob.Id);
-        retained.LocationId.Should().BeNull("previously soft-deleted rows must also detach or the restrict FK blocks the delete");
-        retained.IsDeleted.Should().BeTrue();
-        retained.DeleterUserId.Should().Be("admin-1", "original audit stamp is preserved");
-        retained.DeletionTime.Should().Be(bobStamp);
-    }
-
-    [Fact]
-    public async Task DataService_DeleteByIdAsync_Missing_ReturnsFalse()
-    {
-        using var ctx = NewContext();
-        await SeedLocationWithContactsAsync(ctx);
-
-        var deleted = await new LocationDataService(ctx).DeleteByIdAsync(424242, CancellationToken.None);
-
-        deleted.Should().BeFalse();
-        ctx.Locations.Should().HaveCount(1);
-        ctx.Contacts.Should().HaveCount(2);
-    }
-
     private sealed class ExposedSH138Migration : Data.SeaHavenIndustries.Migrations.SH138_SiteContacts
     {
         public void UpExposed(MigrationBuilder builder) => Up(builder);
@@ -608,7 +573,7 @@ public class LocationSiteContactsTests
         using var json = JsonSerializer.SerializeToDocument(ok.Value);
         var root = json.RootElement;
 
-        root.GetProperty("Phone").GetString().Should().Be("555-0100", "Phone mirrors the first site contact");
+        root.GetProperty("Phone").GetString().Should().Be("555-9000", "Phone is the Site Phone, independent of contacts");
         root.GetProperty("Contact").GetString().Should().Be("Alice Cooper", "Contact is the first contact display name");
         var contacts = root.GetProperty("Contacts");
         contacts.GetArrayLength().Should().Be(2);
@@ -636,7 +601,7 @@ public class LocationSiteContactsTests
         var row = json.RootElement.GetProperty("Data").EnumerateArray().Single();
 
         row.GetProperty("Contact").GetString().Should().Be("Alice Cooper");
-        row.GetProperty("Phone").GetString().Should().Be("555-0100");
+        row.GetProperty("Phone").GetString().Should().Be("555-9000");
         row.GetProperty("Contacts").GetArrayLength().Should().Be(2);
     }
 }

Api.SeaHavenIndustries.Tests/NotificationFeedServiceTests.cs

@@ -7,11 +7,13 @@ using Microsoft.AspNetCore.Authorization;
 using Microsoft.AspNetCore.Http;
 using Microsoft.AspNetCore.Mvc;
 using Microsoft.EntityFrameworkCore;
+using Moq;
 using SeaHaven.DataServices.Implementation;
 using SeaHaven.Services.DTOs;
 using SeaHaven.Services.Exceptions;
 using SeaHaven.Services.Helpers;
 using SeaHaven.Services.Implementation;
+using SeaHaven.Services.Interfaces;
 using Xunit;
 
 namespace Api.SeaHavenIndustries.Tests;
@@ -546,7 +548,7 @@ public class NotificationFeedServiceTests
     public async Task Controller_MapsForbiddenScopeTo403()
     {
         using var context = NewContext();
-        var controller = new NotificationsController(NewService(context))
+        var controller = new NotificationsController(NewService(context), Mock.Of<ISlaBreachAcknowledgementService>())
         {
             ControllerContext = new ControllerContext
             {
@@ -565,7 +567,7 @@ public class NotificationFeedServiceTests
         using var context = NewContext();
         context.workOrders.Add(Open(1));
         await context.SaveChangesAsync();
-        var controller = new NotificationsController(NewService(context))
+        var controller = new NotificationsController(NewService(context), Mock.Of<ISlaBreachAcknowledgementService>())
         {
             ControllerContext = new ControllerContext
             {

Api.SeaHavenIndustries.Tests/NotificationSlaTests.cs

@@ -0,0 +1,402 @@
+using System.Security.Claims;
+using Api.SeaHavenIndustries.Controllers;
+using Data.SeaHavenIndustries;
+using Data.SeaHavenIndustries.Enums;
+using FluentAssertions;
+using Microsoft.AspNetCore.Http;
+using Microsoft.AspNetCore.Mvc;
+using Microsoft.AspNetCore.Mvc.Infrastructure;
+using Microsoft.EntityFrameworkCore;
+using SeaHaven.DataServices.Implementation;
+using SeaHaven.DataServices.Models;
+using SeaHaven.Services.DTOs;
+using SeaHaven.Services.Exceptions;
+using SeaHaven.Services.Helpers;
+using SeaHaven.Services.Implementation;
+using SeaHaven.Services.Interfaces;
+using Xunit;
+
+namespace Api.SeaHavenIndustries.Tests;
+
+/// <summary>
+/// SEV response-window alerts in the Notification Center: at risk from 50% of the window (banner set and a
+/// dismissable row), breached from 100% (an acknowledge row that only acknowledging removes).
+/// </summary>
+public class NotificationSlaTests
+{
+    private static readonly DateTime Now = new(2026, 9, 18, 16, 0, 0, DateTimeKind.Utc);
+
+    private sealed class FixedTimeProvider : TimeProvider
+    {
+        public override DateTimeOffset GetUtcNow() => new(Now);
+    }
+
+    private static ApplicationDbContext NewContext()
+    {
+        var options = new DbContextOptionsBuilder<ApplicationDbContext>()
+            .UseInMemoryDatabase(Guid.NewGuid().ToString())
+            .Options;
+        return new ApplicationDbContext(options);
+    }
+
+    private static WorkOrderAccountResolver Resolver(ApplicationDbContext context)
+        => new(new AccountDataService(context), new LocationDataService(context));
+
+    private static NotificationFeedService NewFeed(ApplicationDbContext context)
+        => new(
+            new NotificationFeedDataService(context),
+            new VendorOperationsDataService(context, new DispatchDataService(context)),
+            Resolver(context),
+            new FixedTimeProvider());
+
+    private static SlaBreachAcknowledgementService NewAcknowledgement(ApplicationDbContext context)
+        => new(
+            new NotificationFeedDataService(context),
+            new WorkOrderAuditDataService(context),
+            new UserDataService(context),
+            Resolver(context),
+            new FixedTimeProvider());
+
+    private static ClaimsPrincipal User(int accountId, string role, string userId = "disp-1")
+        => new(new ClaimsIdentity(new[]
+        {
+            new Claim(SeaHavenClaimTypes.AccountId, accountId.ToString()),
+            new Claim(ClaimTypes.NameIdentifier, userId),
+            new Claim(ClaimTypes.Role, role)
+        }, "test"));
+
+    private static WorkOrder Sla(
+        int id,
+        TimeSpan age,
+        string? severity = "1",
+        WorkOrderType? type = WorkOrderType.Reactive,
+        int accountId = 1,
+        string? assignTo = "disp-1",
+        DateTime? scheduled = null,
+        LifecycleStatus status = LifecycleStatus.Scheduled)
+        => new()
+        {
+            Id = id,
+            AccountId = accountId,
+            AssignTo = assignTo,
+            InternalWONumber = $"{1000 + id}",
+            WorkOrderType = type,
+            Severity = severity,
+            CreatedDate = Now - age,
+            ScheduledDate = scheduled,
+            LifecycleStatus = status
+        };
+
+    private static TimeSpan Window(int severity) => SlaResponseWindows.Respond[severity];
+
+    private static NotificationSectionDto? SlaSection(NotificationFeedDto feed)
+        => feed.Sections.SingleOrDefault(section => section.Reason == NotificationReasons.Sla);
+
+    private static IEnumerable<string> ItemIds(NotificationFeedDto feed)
+        => SlaSection(feed)?.Items.Select(item => item.Id) ?? Enumerable.Empty<string>();
+
+    [Fact]
+    public void ResponseWindows_AreTheRespondDeadlinesOnTheSeverityBadge()
+    {
+        SlaResponseWindows.Respond.ToDictionary(pair => pair.Key, pair => pair.Value.TotalMinutes)
+            .Should().Equal(new Dictionary<int, double>
+            {
+                [1] = 120,
+                [2] = 240,
+                [3] = 480,
+                [4] = 1440,
+                [5] = 4320
+            });
+    }
+
+    [Theory]
+    [InlineData(1)]
+    [InlineData(2)]
+    [InlineData(3)]
+    [InlineData(4)]
+    [InlineData(5)]
+    public async Task Thresholds_AtRiskFromHalfTheWindow_BreachedFromTheWholeWindow(int severity)
+    {
+        using var context = NewContext();
+        var second = TimeSpan.FromSeconds(1);
+        var window = Window(severity);
+        var level = severity.ToString();
+        context.workOrders.AddRange(
+            Sla(1, window / 2 - second, level),
+            Sla(2, window / 2, level),
+            Sla(3, window / 2 + second, level),
+            Sla(4, window - second, level),
+            Sla(5, window, level),
+            Sla(6, window + second, level));
+        await context.SaveChangesAsync();
+
+        var feed = await NewFeed(context).GetFeedAsync(User(1, "Dispatcher"), CancellationToken.None);
+
+        feed.SlaAtRisk.Select(workOrder => workOrder.Id).Should().BeEquivalentTo(new[] { 2, 3, 4 });
+        ItemIds(feed).Should().BeEquivalentTo(
+            "sla-at-risk-2", "sla-at-risk-3", "sla-at-risk-4", "sla-breach-5", "sla-breach-6");
+
+        var section = SlaSection(feed)!;
+        section.Label.Should().Be("SLA at Risk");
+        section.Count.Should().Be(5);
+        section.Severity.Should().Be(NotificationSeverities.Critical);
+        section.Items.Where(item => item.Id.StartsWith("sla-breach-")).Should().OnlyContain(item =>
+            item.RowType == NotificationRowTypes.Acknowledge
+            && item.Severity == NotificationSeverities.Critical
+            && item.Title.EndsWith("missed its response deadline"));
+        section.Items.Where(item => item.Id.StartsWith("sla-at-risk-")).Should().OnlyContain(item =>
+            item.RowType == NotificationRowTypes.Dismissable
+            && item.Severity == NotificationSeverities.High
+            && item.Title.EndsWith("is at risk of missing its response deadline"));
+    }
+
+    [Fact]
+    public async Task AtRisk_CarriesTheServerComputedClock()
+    {
+        using var context = NewContext();
+        context.workOrders.Add(Sla(7, TimeSpan.FromMinutes(90), "1"));
+        await context.SaveChangesAsync();
+
+        var feed = await NewFeed(context).GetFeedAsync(User(1, "Dispatcher"), CancellationToken.None);
+
+        var atRisk = feed.SlaAtRisk.Should().ContainSingle().Subject;
+        atRisk.Number.Should().Be("1007");
+        atRisk.Severity.Should().Be(1);
+        atRisk.StartedAt.Should().Be(Now.AddMinutes(-90));
+        atRisk.DeadlineAt.Should().Be(Now.AddMinutes(30));
+        atRisk.DeadlineAt.Kind.Should().Be(DateTimeKind.Utc);
+        atRisk.PercentElapsed.Should().Be(75);
+        SlaSection(feed)!.Items.Single().Title.Should().Be("WO #1007 is at risk of missing its response deadline");
+    }
+
+    [Fact]
+    public async Task OnlyOpenReactiveOrEmergencyWorkOrdersWithASeverityLevelAreTracked()
+    {
+        using var context = NewContext();
+        var late = Window(1) * 2;
+        context.workOrders.AddRange(
+            Sla(1, late, "1", WorkOrderType.Reactive),
+            Sla(2, late, "2", WorkOrderType.Emergency),
+            Sla(3, late, "1", WorkOrderType.PM),
+            Sla(4, late, "1", WorkOrderType.Inspection),
+            Sla(5, late, "1", type: null),
+            Sla(6, late, severity: null),
+            Sla(7, late, severity: "9"),
+            Sla(8, late, "1", status: LifecycleStatus.Completed),
+            Sla(9, late, "1", status: LifecycleStatus.Canceled));
+        await context.SaveChangesAsync();
+
+        var feed = await NewFeed(context).GetFeedAsync(User(1, "Dispatcher"), CancellationToken.None);
+
+        ItemIds(feed).Should().BeEquivalentTo("sla-breach-1", "sla-breach-2");
+    }
+
+    [Fact]
+    public async Task TheClockStartsAtCreation_WhateverTheScheduledDate()
+    {
+        using var context = NewContext();
+        context.workOrders.AddRange(
+            Sla(1, Window(3) + TimeSpan.FromMinutes(1), "3", scheduled: null),
+            // Scheduled next week, but logged three days ago: the deadline is long gone.
+            Sla(2, TimeSpan.FromDays(3), "4", scheduled: Now.AddDays(7)),
+            // Scheduled days ago, but logged ten minutes ago: nothing is due yet.
+            Sla(3, TimeSpan.FromMinutes(10), "4", scheduled: Now.AddDays(-5)));
+        await context.SaveChangesAsync();
+
+        var feed = await NewFeed(context).GetFeedAsync(User(1, "Dispatcher"), CancellationToken.None);
+
+        ItemIds(feed).Should().BeEquivalentTo("sla-breach-1", "sla-breach-2");
+        feed.SlaAtRisk.Should().BeEmpty();
+    }
+
+    [Fact]
+    public async Task Dispatcher_OnlySeesTheirOwnWorkOrders_AndTheAccountStaysTheBoundary()
+    {
+        using var context = NewContext();
+        var atRisk = Window(2) * 3 / 4;
+        context.workOrders.AddRange(
+            Sla(1, atRisk, "2", assignTo: "disp-1"),
+            Sla(2, atRisk, "2", assignTo: "disp-2"),
+            Sla(3, atRisk, "2", assignTo: null),
+            Sla(4, atRisk, "2", assignTo: "disp-1", accountId: 2));
+        await context.SaveChangesAsync();
+
+        var dispatcher = await NewFeed(context).GetFeedAsync(User(1, "Dispatcher", "disp-1"), CancellationToken.None);
+        var admin = await NewFeed(context).GetFeedAsync(User(1, "Admin", "admin-1"), CancellationToken.None);
+        var otherAccount = await NewFeed(context).GetFeedAsync(User(2, "Admin", "admin-2"), CancellationToken.None);
+
+        dispatcher.SlaAtRisk.Select(workOrder => workOrder.Id).Should().Equal(1);
+        ItemIds(dispatcher).Should().Equal("sla-at-risk-1");
+        admin.SlaAtRisk.Select(workOrder => workOrder.Id).Should().BeEquivalentTo(new[] { 1, 2, 3 });
+        otherAccount.SlaAtRisk.Select(workOrder => workOrder.Id).Should().Equal(4);
+    }
+
+    [Fact]
+    public async Task Breaches_AreCappedSeparately_SoAtRiskRowsAlwaysShow()
+    {
+        using var context = NewContext();
+        for (var id = 1; id <= NotificationFeedService.SectionItemLimit + 10; id++)
+            context.workOrders.Add(Sla(id, Window(1) + TimeSpan.FromMinutes(id), "1"));
+        context.workOrders.Add(Sla(500, Window(5) * 3 / 4, "5"));
+        await context.SaveChangesAsync();
+
+        var feed = await NewFeed(context).GetFeedAsync(User(1, "Dispatcher"), CancellationToken.None);
+
+        var section = SlaSection(feed)!;
+        section.Count.Should().Be(NotificationFeedService.SectionItemLimit + 11);
+        section.Items.Count(item => item.RowType == NotificationRowTypes.Acknowledge)
+            .Should().Be(NotificationFeedService.SectionItemLimit);
+        section.Items.Should().Contain(item => item.Id == "sla-at-risk-500");
+        // The newest breaches are kept.
+        section.Items.Should().Contain(item => item.Id == "sla-breach-1");
+        section.Items.Should().NotContain(item => item.Id == $"sla-breach-{NotificationFeedService.SectionItemLimit + 10}");
+    }
+
+    [Fact]
+    public async Task Acknowledge_RecordsWhoAndWhenInTheAuditHistory_AndRemovesTheRow()
+    {
+        using var context = NewContext();
+        context.Users.Add(new ApplicationUser { Id = "disp-1", UserName = "jane", FirstName = "Jane", LastName = "Doe" });
+        context.workOrders.AddRange(
+            Sla(1, Window(1) + TimeSpan.FromMinutes(5), "1"),
+            Sla(2, Window(1) + TimeSpan.FromMinutes(9), "1"));
+        await context.SaveChangesAsync();
+        var user = User(1, "Dispatcher", "disp-1");
+
+        var outcome = await NewAcknowledgement(context).AcknowledgeAsync(user, 1, CancellationToken.None);
+
+        outcome.Should().Be(SlaBreachAcknowledgementOutcome.Acknowledged);
+        var audit = await context.WorkOrderAuditLogs.SingleAsync();
+        audit.WorkOrderId.Should().Be(1);
+        audit.UserId.Should().Be("disp-1");
+        audit.CreatedAt.Should().Be(Now);
+        audit.Action.Should().Be("SLA breach acknowledged by Jane Doe");
+        audit.FieldName.Should().Be(SlaBreachAcknowledgementAudit.FieldName);
+        audit.NewValue.Should().Be("1");
+        audit.EventType.Should().Be("system");
+
+        var feed = await NewFeed(context).GetFeedAsync(user, CancellationToken.None);
+        ItemIds(feed).Should().Equal("sla-breach-2");
+        SlaSection(feed)!.Count.Should().Be(1);
+
+        var again = await NewAcknowledgement(context).AcknowledgeAsync(user, 1, CancellationToken.None);
+        again.Should().Be(SlaBreachAcknowledgementOutcome.AlreadyAcknowledged);
+        (await context.WorkOrderAuditLogs.CountAsync()).Should().Be(1);
+    }
+
+    [Fact]
+    public async Task Acknowledgement_CoversOnlyTheSeverityThatWasBreached()
+    {
+        using var context = NewContext();
+        var workOrder = Sla(1, TimeSpan.FromHours(30), "2");
+        context.workOrders.Add(workOrder);
+        await context.SaveChangesAsync();
+        var user = User(1, "Dispatcher", "disp-1");
+        await NewAcknowledgement(context).AcknowledgeAsync(user, 1, CancellationToken.None);
+
+        workOrder.Severity = "4";
+        await context.SaveChangesAsync();
+        var feed = await NewFeed(context).GetFeedAsync(user, CancellationToken.None);
+
+        ItemIds(feed).Should().Equal("sla-breach-1");
+    }
+
+    [Fact]
+    public async Task Acknowledge_IsRefusedOutsideTheCallersFeed()
+    {
+        using var context = NewContext();
+        var late = Window(1) * 2;
+        context.workOrders.AddRange(
+            Sla(1, late, "1", accountId: 2, assignTo: "disp-1"),
+            Sla(2, late, "1", assignTo: "disp-2"),
+            Sla(3, late, "1", status: LifecycleStatus.Completed),
+            Sla(4, late, "1", WorkOrderType.PM));
+        await context.SaveChangesAsync();
+        var service = NewAcknowledgement(context);
+        var dispatcher = User(1, "Dispatcher", "disp-1");
+
+        (await service.AcknowledgeAsync(dispatcher, 1, CancellationToken.None))
+            .Should().Be(SlaBreachAcknowledgementOutcome.NotFound);
+        (await service.AcknowledgeAsync(User(1, "Admin", "admin-1"), 1, CancellationToken.None))
+            .Should().Be(SlaBreachAcknowledgementOutcome.NotFound);
+        (await service.AcknowledgeAsync(dispatcher, 2, CancellationToken.None))
+            .Should().Be(SlaBreachAcknowledgementOutcome.NotFound);
+        (await service.AcknowledgeAsync(dispatcher, 3, CancellationToken.None))
+            .Should().Be(SlaBreachAcknowledgementOutcome.NotFound);
+        (await service.AcknowledgeAsync(dispatcher, 4, CancellationToken.None))
+            .Should().Be(SlaBreachAcknowledgementOutcome.NotFound);
+        (await context.WorkOrderAuditLogs.CountAsync()).Should().Be(0);
+
+        var otherAccountAdmin = User(2, "Admin", "admin-2");
+        (await service.AcknowledgeAsync(otherAccountAdmin, 1, CancellationToken.None))
+            .Should().Be(SlaBreachAcknowledgementOutcome.Acknowledged);
+    }
+
+    [Fact]
+    public async Task Acknowledge_BeforeTheDeadlineIsRefused()
+    {
+        using var context = NewContext();
+        context.workOrders.Add(Sla(1, Window(1) * 3 / 4, "1"));
+        await context.SaveChangesAsync();
+
+        var outcome = await NewAcknowledgement(context)
+            .AcknowledgeAsync(User(1, "Dispatcher", "disp-1"), 1, CancellationToken.None);
+
+        outcome.Should().Be(SlaBreachAcknowledgementOutcome.NotBreached);
+        (await context.WorkOrderAuditLogs.CountAsync()).Should().Be(0);
+    }
+
+    [Fact]
+    public async Task Acknowledge_WithoutANotificationRole_FailsClosed()
+    {
+        using var context = NewContext();
+        context.workOrders.Add(Sla(1, Window(1) * 2, "1"));
+        await context.SaveChangesAsync();
+
+        var act = () => NewAcknowledgement(context).AcknowledgeAsync(User(1, "Vendor"), 1, CancellationToken.None);
+
+        (await act.Should().ThrowAsync<WorkOrderBoardValidationException>()).Which.Code.Should().Be("Forbidden");
+    }
+
+    [Theory]
+    [InlineData(1, "Dispatcher", 1, StatusCodes.Status204NoContent)]
+    [InlineData(2, "Admin", 1, StatusCodes.Status404NotFound)]
+    [InlineData(1, "Dispatcher", 2, StatusCodes.Status409Conflict)]
+    [InlineData(1, "Vendor", 1, StatusCodes.Status403Forbidden)]
+    public async Task Controller_MapsAcknowledgeOutcomes(int accountId, string role, int workOrderId, int expectedStatus)
+    {
+        using var context = NewContext();
+        context.workOrders.AddRange(
+            Sla(1, Window(1) * 2, "1"),
+            Sla(2, Window(1) * 3 / 4, "1"));
+        await context.SaveChangesAsync();
+        var controller = new NotificationsController(NewFeed(context), NewAcknowledgement(context))
+        {
+            ControllerContext = new ControllerContext
+            {
+                HttpContext = new DefaultHttpContext { User = User(accountId, role, "disp-1") }
+            }
+        };
+
+        var result = await controller.AcknowledgeSlaBreach(workOrderId, CancellationToken.None);
+
+        result.Should().BeAssignableTo<IStatusCodeActionResult>()
+            .Which.StatusCode.Should().Be(expectedStatus);
+    }
+
+    [Fact]
+    public async Task Acknowledge_ForwardsCancellation()
+    {
+        using var context = NewContext();
+        context.workOrders.Add(Sla(1, Window(1) * 2, "1"));
+        await context.SaveChangesAsync();
+        using var cancellation = new CancellationTokenSource();
+        cancellation.Cancel();
+
+        var act = () => NewAcknowledgement(context)
+            .AcknowledgeAsync(User(1, "Dispatcher", "disp-1"), 1, cancellation.Token);
+
+        await act.Should().ThrowAsync<OperationCanceledException>();
+        (await context.WorkOrderAuditLogs.CountAsync()).Should().Be(0);
+    }
+}

Api.SeaHavenIndustries.Tests/PasswordPolicyTests.cs

@@ -0,0 +1,218 @@
+using Api.SeaHavenIndustries.Infrastructure;
+using Data.SeaHavenIndustries;
+using FluentAssertions;
+using Microsoft.AspNetCore.Identity;
+using Microsoft.EntityFrameworkCore;
+using Microsoft.Extensions.DependencyInjection;
+using Microsoft.Extensions.Options;
+using Moq;
+using SeaHaven.DataServices.Interfaces;
+using SeaHaven.Services.Configuration;
+using SeaHaven.Services.DTOs;
+using SeaHaven.Services.Implementation;
+using SeaHaven.Services.Interfaces;
+using Xunit;
+
+namespace Api.SeaHavenIndustries.Tests;
+
+/// <summary>
+/// Exercises the password rule through the same Identity registration the API
+/// host uses, so these assertions describe the rule that runs in production.
+/// </summary>
+public sealed class PasswordPolicyTests : IAsyncDisposable
+{
+    private const string CurrentPassword = "Current1!";
+    private readonly ServiceProvider _provider;
+    private readonly AsyncServiceScope _scope;
+
+    public PasswordPolicyTests()
+    {
+        var services = new ServiceCollection();
+        services.AddLogging();
+        services.AddDbContext<ApplicationDbContext>(options =>
+            options.UseInMemoryDatabase(Guid.NewGuid().ToString()));
+        services.AddSeaHavenIdentity();
+        _provider = services.BuildServiceProvider();
+        _scope = _provider.CreateAsyncScope();
+    }
+
+    private UserManager<ApplicationUser> UserManager =>
+        _scope.ServiceProvider.GetRequiredService<UserManager<ApplicationUser>>();
+
+    [Theory]
+    [InlineData("Ab1!x", "PasswordTooShort")]
+    [InlineData("abc12!", "PasswordRequiresUpper")]
+    [InlineData("Abcde!", "PasswordRequiresDigit")]
+    [InlineData("Abcde1", "PasswordRequiresNonAlphanumeric")]
+    public async Task Policy_RejectsPasswordMissingOneRule(string password, string expectedCode)
+    {
+        var user = new ApplicationUser { UserName = "policy@example.com", Email = "policy@example.com" };
+
+        var errors = await ValidateAsync(user, password);
+
+        errors.Select(error => error.Code).Should().Equal(expectedCode);
+    }
+
+    [Theory]
+    [InlineData("Abc1!x")]
+    [InlineData("ABC12!")]
+    public async Task Policy_AcceptsSixCharacterPasswordMeetingEveryRule(string password)
+    {
+        var user = new ApplicationUser { UserName = "policy@example.com", Email = "policy@example.com" };
+
+        var errors = await ValidateAsync(user, password);
+
+        errors.Should().BeEmpty();
+    }
+
+    [Fact]
+    public void Registration_AppliesSharedPolicyOptions()
+    {
+        var options = _scope.ServiceProvider.GetRequiredService<IOptions<IdentityOptions>>().Value.Password;
+
+        options.RequiredLength.Should().Be(6);
+        options.RequireUppercase.Should().BeTrue();
+        options.RequireDigit.Should().BeTrue();
+        options.RequireNonAlphanumeric.Should().BeTrue();
+        options.RequireLowercase.Should().BeFalse();
+    }
+
+    [Fact]
+    public async Task ChangePassword_WrongCurrentPassword_IsRejectedBeforeNewPasswordIsEvaluated()
+    {
+        var user = await CreateUserAsync();
+        var service = NewAuthenticationService();
+
+        var result = await service.ChangePasswordAsync(user.Id, "Wrong1!", "weak", CancellationToken.None);
+
+        result.Status.Should().Be(ChangePasswordStatus.CurrentPasswordIncorrect);
+        (await UserManager.CheckPasswordAsync(user, CurrentPassword)).Should().BeTrue();
+    }
+
+    [Fact]
+    public async Task ChangePassword_CorrectCurrentPasswordAndWeakNewPassword_IsRejectedByPolicy()
+    {
+        var user = await CreateUserAsync();
+        var service = NewAuthenticationService();
+
+        var result = await service.ChangePasswordAsync(user.Id, CurrentPassword, "abcdef", CancellationToken.None);
+
+        result.Status.Should().Be(ChangePasswordStatus.PasswordRejected);
+        (await UserManager.CheckPasswordAsync(user, CurrentPassword)).Should().BeTrue();
+    }
+
+    [Fact]
+    public async Task ChangePassword_CorrectCurrentPasswordAndCompliantNewPassword_ChangesPassword()
+    {
+        var user = await CreateUserAsync();
+        var service = NewAuthenticationService();
+
+        var result = await service.ChangePasswordAsync(user.Id, CurrentPassword, "Next2@x", CancellationToken.None);
+
+        result.Status.Should().Be(ChangePasswordStatus.Succeeded);
+        var reloaded = await UserManager.FindByIdAsync(user.Id);
+        (await UserManager.CheckPasswordAsync(reloaded!, "Next2@x")).Should().BeTrue();
+    }
+
+    [Theory]
+    [InlineData("ConcurrencyFailure")]
+    [InlineData("PasswordMismatch")]
+    [InlineData("DefaultError")]
+    public async Task ChangePassword_NonPolicyIdentityFailure_IsNotReportedAsAWeakPassword(string code)
+    {
+        var user = new ApplicationUser { Id = "member-1", UserName = "member@example.com" };
+        var userManager = new Mock<UserManager<ApplicationUser>>(
+            Mock.Of<IUserStore<ApplicationUser>>(), null!, null!, null!, null!, null!, null!, null!, null!);
+        userManager.Setup(m => m.FindByIdAsync(user.Id)).ReturnsAsync(user);
+        userManager.Setup(m => m.CheckPasswordAsync(user, CurrentPassword)).ReturnsAsync(true);
+        userManager.Setup(m => m.ChangePasswordAsync(user, CurrentPassword, "Next2@x"))
+            .ReturnsAsync(IdentityResult.Failed(new IdentityError { Code = code, Description = "failed" }));
+        var service = new AuthenticationService(
+            userManager.Object,
+            Microsoft.Extensions.Options.Options.Create(new JwtOptions { Secret = new string('x', 64) }),
+            Mock.Of<IUserDataService>(),
+            Mock.Of<IForgetPasswordDataService>(),
+            Mock.Of<IEmailSender>());
+
+        var result = await service.ChangePasswordAsync(user.Id, CurrentPassword, "Next2@x", CancellationToken.None);
+
+        result.Status.Should().Be(ChangePasswordStatus.Failed);
+    }
+
+    [Theory]
+    [InlineData("PasswordTooShort", true)]
+    [InlineData("PasswordRequiresUpper", true)]
+    [InlineData("PasswordRequiresDigit", true)]
+    [InlineData("PasswordRequiresNonAlphanumeric", true)]
+    [InlineData("ConcurrencyFailure", false)]
+    [InlineData("PasswordMismatch", false)]
+    public void IsPolicyRejection_MatchesOnlyThePasswordRuleCodes(string code, bool expected)
+    {
+        IdentityPasswordPolicy.IsPolicyRejection(IdentityResult.Failed(new IdentityError { Code = code }))
+            .Should().Be(expected);
+    }
+
+    [Fact]
+    public async Task ChangePassword_CancelledToken_Throws()
+    {
+        var service = NewAuthenticationService();
+        using var cancellation = new CancellationTokenSource();
+        cancellation.Cancel();
+
+        var act = () => service.ChangePasswordAsync("any", CurrentPassword, "Next2@x", cancellation.Token);
+
+        await act.Should().ThrowAsync<OperationCanceledException>();
+    }
+
+    [Fact]
+    public async Task ResetPassword_WeakPassword_IsRejectedAndKeepsCode()
+    {
+        var user = await CreateUserAsync();
+        var forget = new Mock<IForgetPasswordDataService>();
+        forget.Setup(f => f.ExistsByEmailAndCodeAsync(user.Email!, "123456", It.IsAny<CancellationToken>()))
+            .ReturnsAsync(true);
+        forget.Setup(f => f.GetByEmailAsync(user.Email!, It.IsAny<CancellationToken>()))
+            .ReturnsAsync(new ForgetPasswordCode { Email = user.Email!, UserId = user.Id, Code = "123456" });
+        var service = NewAuthenticationService(forget);
+
+        var reset = await service.ResetPasswordAsync(user.Email!, "123456", "abcdef", CancellationToken.None);
+
+        reset.Should().BeFalse();
+        (await UserManager.CheckPasswordAsync(user, CurrentPassword)).Should().BeTrue();
+        forget.Verify(f => f.RemoveByEmailAsync(It.IsAny<string>(), It.IsAny<CancellationToken>()), Times.Never);
+    }
+
+    private async Task<IReadOnlyList<IdentityError>> ValidateAsync(ApplicationUser user, string password)
+    {
+        var errors = new List<IdentityError>();
+        foreach (var validator in UserManager.PasswordValidators)
+        {
+            var result = await validator.ValidateAsync(UserManager, user, password);
+            errors.AddRange(result.Errors);
+        }
+
+        return errors;
+    }
+
+    private async Task<ApplicationUser> CreateUserAsync()
+    {
+        var user = new ApplicationUser { UserName = "member@example.com", Email = "member@example.com" };
+        var created = await UserManager.CreateAsync(user, CurrentPassword);
+        created.Succeeded.Should().BeTrue();
+        return user;
+    }
+
+    private AuthenticationService NewAuthenticationService(Mock<IForgetPasswordDataService>? forget = null) =>
+        new(
+            UserManager,
+            Microsoft.Extensions.Options.Options.Create(new JwtOptions { Secret = new string('x', 64) }),
+            Mock.Of<IUserDataService>(),
+            (forget ?? new Mock<IForgetPasswordDataService>()).Object,
+            Mock.Of<IEmailSender>());
+
+    public async ValueTask DisposeAsync()
+    {
+        await _scope.DisposeAsync();
+        await _provider.DisposeAsync();
+    }
+}

Api.SeaHavenIndustries.Tests/SiteRegistryServiceTests.cs

@@ -0,0 +1,503 @@
+using System.Security.Claims;
+using System.Text.Json;
+using Data.SeaHavenIndustries;
+using Data.SeaHavenIndustries.Enums;
+using FluentAssertions;
+using Microsoft.EntityFrameworkCore;
+using Moq;
+using SeaHaven.DataServices.Dto;
+using SeaHaven.DataServices.Implementation;
+using SeaHaven.DataServices.Interfaces;
+using SeaHaven.Services.DTOs;
+using SeaHaven.Services.Exceptions;
+using SeaHaven.Services.Helpers;
+using SeaHaven.Services.Implementation;
+using SeaHaven.Services.Validation;
+using Xunit;
+
+namespace Api.SeaHavenIndustries.Tests;
+
+/// <summary>
+/// Site registry rules: tenant-scoped unique site codes, immutable codes,
+/// permission-gated tombstone delete, open work order lookup and the
+/// contact/notes write used by the work-order Site dialog.
+/// </summary>
+public class SiteRegistryServiceTests
+{
+    private static ApplicationDbContext NewContext()
+    {
+        var options = new DbContextOptionsBuilder<ApplicationDbContext>()
+            .UseInMemoryDatabase(Guid.NewGuid().ToString())
+            .Options;
+        return new ApplicationDbContext(options);
+    }
+
+    private static LocationService NewService(ApplicationDbContext ctx, string? role = "Admin") =>
+        NewService(new LocationDataService(ctx), new AccountDataService(ctx), role);
+
+    private static LocationService NewService(
+        ILocationDataService data,
+        IAccountDataService accounts,
+        string? role = "Admin")
+    {
+        var permissions = new Mock<ITeamPermissionOverrideDataService>();
+        permissions
+            .Setup(p => p.GetUserAsync(It.IsAny<string>(), It.IsAny<CancellationToken>()))
+            .ReturnsAsync((string userId, CancellationToken _) => role == null
+                ? null
+                : new TeamPermissionUserData { UserId = userId, RoleName = role });
+
+        return new LocationService(
+            data,
+            accounts,
+            new CreateLocationValidation(),
+            new UpdateLocationValidation(),
+            permissions.Object,
+            new TeamPermissionPolicy());
+    }
+
+    private static ClaimsPrincipal OrgWide(string role = "Admin") => Principal(role, new Claim(SeaHavenClaimTypes.OrgScope, SeaHavenClaimTypes.OrgScopeAll));
+
+    private static ClaimsPrincipal AccountUser(int accountId, string role = "Admin") =>
+        Principal(role, new Claim(SeaHavenClaimTypes.AccountId, accountId.ToString()));
+
+    private static ClaimsPrincipal Principal(string role, Claim scope) =>
+        new(new ClaimsIdentity(new List<Claim>
+        {
+            new(ClaimTypes.NameIdentifier, "actor-1"),
+            new(ClaimTypes.Role, role),
+            scope
+        }, "test"));
+
+    private static void SeedAccounts(ApplicationDbContext ctx, params int[] ids)
+    {
+        foreach (var id in ids)
+            ctx.Accounts.Add(new Accounts { Id = id, Name = $"Client {id}", IsDeleted = false });
+        ctx.SaveChanges();
+    }
+
+    private static Locations SeedSite(ApplicationDbContext ctx, string code, int? accountId, bool deleted = false)
+    {
+        var site = new Locations { Name = code, AccountId = accountId, City = "Dallas", State = "TX", IsDeleted = deleted ? true : null };
+        ctx.Locations.Add(site);
+        ctx.SaveChanges();
+        return site;
+    }
+
+    private static WorkOrder Wo(
+        int id,
+        int? locationId,
+        LifecycleStatus? status = LifecycleStatus.Incomplete,
+        int? accountId = 1,
+        string? siteCode = null,
+        string? legacyStatus = null,
+        bool deleted = false) => new()
+        {
+            Id = id,
+            LocationId = locationId,
+            LifecycleStatus = status,
+            LegacyStatus = legacyStatus,
+            AccountId = accountId,
+            SiteCode = siteCode,
+            IsDeleted = deleted ? true : null
+        };
+
+    private static LocationCreateRequestDTO CreateRequest(string code, int? accountId) => new()
+    {
+        Name = code,
+        AccountId = accountId,
+        Address = "1 Depot Rd",
+        City = "Dallas",
+        State = "TX",
+        Contacts = new List<SiteContactRequestDTO> { new() { Name = "Main", Phone = "555-0100" } }
+    };
+
+    [Fact]
+    public async Task Create_DuplicateSiteCodeInSameClient_IsRejectedCaseInsensitively()
+    {
+        using var ctx = NewContext();
+        SeedAccounts(ctx, 1);
+        SeedSite(ctx, "BK5", 1);
+
+        var act = () => NewService(ctx).CreateLocationFromRequestAsync(CreateRequest(" bk5 ", 1), OrgWide(), CancellationToken.None);
+
+        await act.Should().ThrowAsync<SiteCodeConflictException>();
+        ctx.Locations.Should().ContainSingle();
+    }
+
+    [Fact]
+    public async Task Create_SameSiteCodeForAnotherClient_IsAllowed()
+    {
+        using var ctx = NewContext();
+        SeedAccounts(ctx, 1, 2);
+        SeedSite(ctx, "BK5", 1);
+
+        await NewService(ctx).CreateLocationFromRequestAsync(CreateRequest("BK5", 2), OrgWide(), CancellationToken.None);
+
+        ctx.Locations.Where(l => l.Name == "BK5").Select(l => l.AccountId).Should().BeEquivalentTo(new int?[] { 1, 2 });
+    }
+
+    [Fact]
+    public async Task Create_SiteCodeOfADeletedSite_CanBeReused()
+    {
+        using var ctx = NewContext();
+        SeedAccounts(ctx, 1);
+        SeedSite(ctx, "BK5", 1, deleted: true);
+
+        await NewService(ctx).CreateLocationFromRequestAsync(CreateRequest("BK5", 1), OrgWide(), CancellationToken.None);
+
+        ctx.Locations.Count(l => l.Name == "BK5" && l.IsDeleted != true).Should().Be(1);
+    }
+
+    [Fact]
+    public async Task Create_BlankSiteCode_IsAValidationError()
+    {
+        using var ctx = NewContext();
+        SeedAccounts(ctx, 1);
+
+        var act = () => NewService(ctx).CreateLocationFromRequestAsync(CreateRequest("  ", 1), OrgWide(), CancellationToken.None);
+
+        (await act.Should().ThrowAsync<FluentValidation.ValidationException>())
+            .Which.Errors.Should().ContainSingle(e => e.ErrorMessage == "Site Code is required.");
+    }
+
+    [Fact]
+    public async Task Create_StoresTrimmedCodeNotesAndSitePhoneIndependentOfContacts()
+    {
+        using var ctx = NewContext();
+        SeedAccounts(ctx, 1);
+        var request = CreateRequest(" DFW8 ", 1);
+        request.Phone = "555-9000";
+        request.Notes = "  Gate code 4411 ";
+
+        await NewService(ctx).CreateLocationFromRequestAsync(request, OrgWide(), CancellationToken.None);
+
+        var site = ctx.Locations.Single();
+        site.Name.Should().Be("DFW8");
+        site.PhoneNumber.Should().Be("555-9000");
+        site.Notes.Should().Be("Gate code 4411");
+    }
+
+    [Fact]
+    public async Task Update_ChangingAnExistingSiteCode_IsRejected()
+    {
+        using var ctx = NewContext();
+        var site = SeedSite(ctx, "BK5", null);
+
+        var act = () => NewService(ctx).UpdateLocationFromRequestAsync(
+            site.Id, new LocationUpdateRequestDTO { Name = "BK6" }, OrgWide(), CancellationToken.None);
+
+        (await act.Should().ThrowAsync<FluentValidation.ValidationException>())
+            .Which.Errors.Should().ContainSingle(e => e.ErrorMessage == "Site Code cannot be changed.");
+        ctx.Locations.AsNoTracking().Single().Name.Should().Be("BK5");
+    }
+
+    [Fact]
+    public async Task Update_KeepsCodeAndNotesWhenTheRequestOmitsThem()
+    {
+        using var ctx = NewContext();
+        var site = SeedSite(ctx, "BK5", null);
+        site.Notes = "Dock 3";
+        site.Status = "Active";
+        ctx.SaveChanges();
+
+        await NewService(ctx).UpdateLocationFromRequestAsync(
+            site.Id, new LocationUpdateRequestDTO { Name = "bk5", City = "Memphis" }, OrgWide(), CancellationToken.None);
+
+        var saved = ctx.Locations.AsNoTracking().Single();
+        saved.Name.Should().Be("BK5");
+        saved.City.Should().Be("Memphis");
+        saved.Notes.Should().Be("Dock 3");
+        saved.Status.Should().Be("Active");
+    }
+
+    [Fact]
+    public async Task Update_BlankLegacyCode_CanBeFilledOnceButMustBeUniqueInTheClient()
+    {
+        using var ctx = NewContext();
+        SeedAccounts(ctx, 1);
+        SeedSite(ctx, "BK5", 1);
+        var legacy = SeedSite(ctx, "", 1);
+
+        var duplicate = () => NewService(ctx).UpdateLocationFromRequestAsync(
+            legacy.Id, new LocationUpdateRequestDTO { Name = "bk5" }, OrgWide(), CancellationToken.None);
+        await duplicate.Should().ThrowAsync<SiteCodeConflictException>();
+
+        await NewService(ctx).UpdateLocationFromRequestAsync(
+            legacy.Id, new LocationUpdateRequestDTO { Name = "MEM1" }, OrgWide(), CancellationToken.None);
+        ctx.Locations.AsNoTracking().Single(l => l.Id == legacy.Id).Name.Should().Be("MEM1");
+    }
+
+    [Theory]
+    [InlineData("Admin")]
+    [InlineData("Scheduler")]
+    public async Task Delete_AdminOrScheduler_TombstonesTheSiteAndLeavesWorkOrdersAsTheyWere(string role)
+    {
+        using var ctx = NewContext();
+        SeedAccounts(ctx, 1);
+        var site = SeedSite(ctx, "BK5", 1);
+        ctx.Contacts.Add(new Contacts { LocationId = site.Id, FirstName = "Main", PhoneNumber = "555-0100" });
+        ctx.workOrders.Add(Wo(10, site.Id));
+        ctx.SaveChanges();
+
+        var deleted = await NewService(ctx, role).DeleteLocationByIdAsync(site.Id, OrgWide(role), CancellationToken.None);
+
+        deleted.Should().BeTrue();
+        var tombstone = ctx.Locations.AsNoTracking().Single();
+        tombstone.IsDeleted.Should().BeTrue();
+        tombstone.DeleterUserId.Should().Be("actor-1");
+        ctx.workOrders.AsNoTracking().Single().LocationId.Should().Be(site.Id, "work orders keep their site reference");
+        ctx.Contacts.AsNoTracking().Single().IsDeleted.Should().NotBe(true, "contacts still back open work orders");
+
+        var data = new LocationDataService(ctx);
+        (await data.GetDetailByIdAsync(site.Id, CancellationToken.None)).Should().BeNull();
+        (await data.GetSiteOptionsAsync(null, CancellationToken.None)).Should().BeEmpty();
+        (await data.GetListPagedAsync(1, 10, null, null, CancellationToken.None)).TotalCount.Should().Be(0);
+        (await data.GetAccountScopeAsync(site.Id, CancellationToken.None)).Exists.Should().BeFalse("a deleted site cannot be assigned to new work orders");
+        (await NewService(ctx, role).DeleteLocationByIdAsync(site.Id, OrgWide(role), CancellationToken.None)).Should().BeFalse();
+    }
+
+    [Theory]
+    [InlineData("Dispatcher")]
+    [InlineData(null)]
+    public async Task Delete_WithoutDeleteSitesPermission_IsForbiddenAndKeepsTheSite(string? role)
+    {
+        using var ctx = NewContext();
+        var site = SeedSite(ctx, "BK5", null);
+
+        var act = () => NewService(ctx, role).DeleteLocationByIdAsync(site.Id, OrgWide(role ?? "Dispatcher"), CancellationToken.None);
+
+        await act.Should().ThrowAsync<SiteForbiddenException>();
+        ctx.Locations.AsNoTracking().Single().IsDeleted.Should().NotBe(true);
+    }
+
+    [Fact]
+    public async Task Delete_SiteOfAnotherClient_IsRejectedForAnAccountScopedCaller()
+    {
+        using var ctx = NewContext();
+        var site = SeedSite(ctx, "BK5", 2);
+
+        var act = () => NewService(ctx).DeleteLocationByIdAsync(site.Id, AccountUser(1), CancellationToken.None);
+
+        await act.Should().ThrowAsync<UnauthorizedAccessException>();
+        ctx.Locations.AsNoTracking().Single().IsDeleted.Should().NotBe(true);
+    }
+
+    [Fact]
+    public async Task OpenWorkOrders_ExcludeTerminalDeletedAndOtherSitesWork()
+    {
+        using var ctx = NewContext();
+        var site = SeedSite(ctx, "BK5", 1);
+        var other = SeedSite(ctx, "MEM1", 1);
+        ctx.workOrders.AddRange(
+            Wo(1, site.Id),
+            Wo(2, site.Id, LifecycleStatus.Scheduled),
+            Wo(3, site.Id, LifecycleStatus.Completed),
+            Wo(4, site.Id, LifecycleStatus.Canceled),
+            Wo(5, site.Id, deleted: true),
+            Wo(6, site.Id, status: null, legacyStatus: "Completed"),
+            Wo(7, site.Id, status: null, legacyStatus: "Open"),
+            Wo(8, null, siteCode: "bk5"),
+            Wo(9, null, siteCode: "BK5", accountId: 2),
+            Wo(10, other.Id));
+        ctx.SaveChanges();
+
+        var result = await NewService(ctx).GetOpenWorkOrdersAsync(site.Id, OrgWide(), CancellationToken.None);
+
+        result!.WorkOrderIds.Should().Equal(1, 2, 7, 8);
+        result.Count.Should().Be(4);
+    }
+
+    [Fact]
+    public async Task OpenWorkOrders_AccountScopedCaller_SeesOnlyTheirClientsWork()
+    {
+        using var ctx = NewContext();
+        var site = SeedSite(ctx, "BK5", 1);
+        ctx.workOrders.AddRange(Wo(1, site.Id, accountId: 1), Wo(2, site.Id, accountId: 2));
+        ctx.SaveChanges();
+
+        var own = await NewService(ctx).GetOpenWorkOrdersAsync(site.Id, AccountUser(1), CancellationToken.None);
+        own!.WorkOrderIds.Should().Equal(1);
+
+        var foreign = () => NewService(ctx).GetOpenWorkOrdersAsync(site.Id, AccountUser(2), CancellationToken.None);
+        await foreign.Should().ThrowAsync<UnauthorizedAccessException>();
+    }
+
+    [Fact]
+    public async Task OpenWorkOrders_ReturnFullCountButCapIds()
+    {
+        using var ctx = NewContext();
+        var site = SeedSite(ctx, "BK5", 1);
+        ctx.workOrders.AddRange(Enumerable.Range(1, LocationService.MaxOpenWorkOrderIds + 5).Select(id => Wo(id, site.Id)));
+        ctx.SaveChanges();
+
+        var result = await NewService(ctx).GetOpenWorkOrdersAsync(site.Id, OrgWide(), CancellationToken.None);
+
+        result!.Count.Should().Be(LocationService.MaxOpenWorkOrderIds + 5);
+        result.WorkOrderIds.Should().HaveCount(LocationService.MaxOpenWorkOrderIds);
+    }
+
+    [Fact]
+    public async Task OpenWorkOrders_MissingOrDeletedSite_ReturnsNull()
+    {
+        using var ctx = NewContext();
+        var deleted = SeedSite(ctx, "BK5", 1, deleted: true);
+
+        (await NewService(ctx).GetOpenWorkOrdersAsync(deleted.Id, OrgWide(), CancellationToken.None)).Should().BeNull();
+        (await NewService(ctx).GetOpenWorkOrdersAsync(999, OrgWide(), CancellationToken.None)).Should().BeNull();
+    }
+
+    [Fact]
+    public async Task UpdateSiteContactInfo_SavesContactsAndNotesToTheSiteRecord()
+    {
+        using var ctx = NewContext();
+        var site = SeedSite(ctx, "BK5", null);
+        var main = new Contacts { LocationId = site.Id, FirstName = "Old Main", PhoneNumber = "555-0100", SiteContactOrder = 0 };
+        ctx.Contacts.Add(main);
+        ctx.SaveChanges();
+
+        await NewService(ctx).UpdateSiteContactInfoAsync(site.Id, new SiteContactInfoRequestDTO
+        {
+            Contacts = new List<SiteContactRequestDTO>
+            {
+                new() { Id = main.Id, Name = "New Main", Phone = "555-0199" },
+                new() { Name = "Night Shift", Phone = "555-0200" }
+            },
+            Notes = " Call ahead "
+        }, OrgWide("Dispatcher"), CancellationToken.None);
+
+        var saved = ctx.Locations.AsNoTracking().Include(l => l.Contacts).Single();
+        saved.Notes.Should().Be("Call ahead");
+        saved.Contacts!.Where(c => c.IsDeleted != true).OrderBy(c => c.SiteContactOrder)
+            .Select(c => (c.Id == main.Id, c.FirstName, c.PhoneNumber))
+            .Should().Equal((true, "New Main", "555-0199"), (false, "Night Shift", "555-0200"));
+    }
+
+    [Fact]
+    public async Task UpdateSiteContactInfo_RejectsOutOfScopeDeletedAndContactlessRequests()
+    {
+        using var ctx = NewContext();
+        var foreign = SeedSite(ctx, "BK5", 2);
+        var deleted = SeedSite(ctx, "MEM1", 1, deleted: true);
+        var request = new SiteContactInfoRequestDTO
+        {
+            Contacts = new List<SiteContactRequestDTO> { new() { Name = "A", Phone = "1" } }
+        };
+
+        await ((Func<Task>)(() => NewService(ctx).UpdateSiteContactInfoAsync(foreign.Id, request, AccountUser(1), CancellationToken.None)))
+            .Should().ThrowAsync<UnauthorizedAccessException>();
+        await ((Func<Task>)(() => NewService(ctx).UpdateSiteContactInfoAsync(deleted.Id, request, OrgWide(), CancellationToken.None)))
+            .Should().ThrowAsync<KeyNotFoundException>();
+        await ((Func<Task>)(() => NewService(ctx).UpdateSiteContactInfoAsync(
+                foreign.Id, new SiteContactInfoRequestDTO { Notes = "x" }, OrgWide(), CancellationToken.None)))
+            .Should().ThrowAsync<FluentValidation.ValidationException>();
+    }
+
+    [Fact]
+    public async Task NewSiteOperations_ForwardTheCallersCancellationToken()
+    {
+        using var cts = new CancellationTokenSource();
+        var token = cts.Token;
+        var site = new Locations { Id = 5, Name = "BK5", AccountId = 1, Contacts = new List<Contacts>() };
+        var data = new Mock<ILocationDataService>();
+        data.Setup(d => d.GetByIdForUpdateAsync(5, token)).ReturnsAsync(site);
+        data.Setup(d => d.GetDetailByIdAsync(5, token)).ReturnsAsync(site);
+        data.Setup(d => d.GetOpenWorkOrderIdsAsync(5, "BK5", 1, null, LocationService.MaxOpenWorkOrderIds, token))
+            .ReturnsAsync((1, new[] { 7 }));
+        var service = NewService(data.Object, Mock.Of<IAccountDataService>());
+
+        await service.GetOpenWorkOrdersAsync(5, OrgWide(), token);
+        await service.UpdateSiteContactInfoAsync(5, new SiteContactInfoRequestDTO
+        {
+            Contacts = new List<SiteContactRequestDTO> { new() { Name = "A", Phone = "1" } }
+        }, OrgWide(), token);
+        await service.DeleteLocationByIdAsync(5, OrgWide(), token);
+
+        data.Verify(d => d.GetOpenWorkOrderIdsAsync(5, "BK5", 1, null, LocationService.MaxOpenWorkOrderIds, token), Times.Once);
+        data.Verify(d => d.UpdateAsync(site, token), Times.Exactly(2));
+    }
+
+    [Fact]
+    public async Task Create_DuplicateCheck_ForwardsTheCallersCancellationToken()
+    {
+        using var cts = new CancellationTokenSource();
+        var token = cts.Token;
+        var data = new Mock<ILocationDataService>();
+        data.Setup(d => d.SiteCodeExistsAsync("BK5", 1, null, token)).ReturnsAsync(true);
+        var accounts = new Mock<IAccountDataService>();
+        accounts.Setup(a => a.ExistsActiveAsync(1, token)).ReturnsAsync(true);
+        var service = NewService(data.Object, accounts.Object);
+
+        var act = () => service.CreateLocationFromRequestAsync(CreateRequest("BK5", 1), OrgWide(), token);
+
+        await act.Should().ThrowAsync<SiteCodeConflictException>();
+        data.Verify(d => d.SiteCodeExistsAsync("BK5", 1, null, token), Times.Once);
+    }
+
+    [Fact]
+    public void CompletionSnapshot_FreezesSiteNotesWhenTheWorkOrderHasNone()
+    {
+        var workOrder = new WorkOrder
+        {
+            Id = 1,
+            Locations = new Locations { Id = 5, Name = "BK5", Notes = "Gate code 4411", Contacts = new List<Contacts>() }
+        };
+
+        WorkOrderCompletionSnapshotMapper.Capture(workOrder);
+
+        using var frozen = JsonDocument.Parse(workOrder.FrozenPoc!);
+        frozen.RootElement.GetProperty("notes").GetString().Should().Be("Gate code 4411");
+    }
+
+    public static TheoryData<string, Action<LocationCreateRequestDTO>, string> MissingSiteFields => new()
+    {
+        { "no client", r => r.AccountId = null, "Client is required." },
+        { "no street address", r => r.Address = "  ", "Street Address is required." },
+        { "no city", r => r.City = null, "City is required." },
+        { "no state", r => r.State = "", "State is required." },
+        { "no contacts list", r => r.Contacts = null, "At least one contact is required." },
+        { "empty contacts list", r => r.Contacts = new List<SiteContactRequestDTO>(), "At least one contact is required." },
+        { "contact without phone", r => r.Contacts = new List<SiteContactRequestDTO> { new() { Name = "Main", Phone = " " } }, "Contact phone is required." }
+    };
+
+    [Theory]
+    [MemberData(nameof(MissingSiteFields))]
+    public async Task Create_WithoutARequiredSiteField_IsAValidationErrorAndStoresNothing(
+        string _,
+        Action<LocationCreateRequestDTO> strip,
+        string expectedMessage)
+    {
+        using var ctx = NewContext();
+        SeedAccounts(ctx, 1);
+        var request = CreateRequest("BK9", 1);
+        strip(request);
+
+        var act = () => NewService(ctx).CreateLocationFromRequestAsync(request, OrgWide(), CancellationToken.None);
+
+        (await act.Should().ThrowAsync<FluentValidation.ValidationException>())
+            .Which.Errors.Should().Contain(e => e.ErrorMessage == expectedMessage);
+        ctx.Locations.Should().BeEmpty();
+    }
+
+    [Fact]
+    public async Task Delete_RemovesTheSiteFromEveryLegacyRead()
+    {
+        using var ctx = NewContext();
+        SeedAccounts(ctx, 1);
+        var deleted = SeedSite(ctx, "BK5", 1);
+        var kept = SeedSite(ctx, "BK6", 1);
+        var service = NewService(ctx);
+
+        (await service.DeleteLocationByIdAsync(deleted.Id, OrgWide(), CancellationToken.None)).Should().BeTrue();
+
+        (await service.GetLocationByIdAsync(deleted.Id)).Should().BeNull();
+        (await service.GetLocationByIdWithDetailsAsync(deleted.Id)).Should().BeNull();
+        (await service.LocationExistsAsync(deleted.Id)).Should().BeFalse();
+        (await service.GetTotalLocationCountAsync()).Should().Be(1);
+        (await service.GetAllLocationsAsync()).Select(l => l.Id).Should().Equal(kept.Id);
+        (await service.GetLocationsByAccountIdAsync(1)).Select(l => l.Id).Should().Equal(kept.Id);
+        (await service.GetLocationsPagedAsync(1, 10)).Items.Select(l => l.Id).Should().Equal(kept.Id);
+        (await new LocationDataService(ctx).GetAddressbookPagedAsync(1, 10)).TotalCount.Should().Be(1);
+        (await new VendorOperationsDataService(ctx, Mock.Of<IDispatchDataService>()).LocationExistsAsync(deleted.Id, CancellationToken.None)).Should().BeFalse();
+    }
+}

Api.SeaHavenIndustries.Tests/TeamMemberPermissionsEndpointTests.cs

@@ -0,0 +1,95 @@
+using Api.SeaHavenIndustries.Controllers;
+using Data.SeaHavenIndustries.Enums;
+using Microsoft.AspNetCore.Authorization;
+using Microsoft.AspNetCore.Http;
+using Microsoft.AspNetCore.Mvc;
+using Microsoft.AspNetCore.Mvc.ActionConstraints;
+using Microsoft.AspNetCore.Mvc.Controllers;
+using Microsoft.AspNetCore.Mvc.Infrastructure;
+using Microsoft.Extensions.DependencyInjection;
+using Moq;
+using SeaHaven.DataServices.Dto;
+using SeaHaven.DataServices.Interfaces;
+using SeaHaven.Services.Constants;
+using SeaHaven.Services.DTOs;
+using SeaHaven.Services.Implementation;
+using SeaHaven.Services.Interfaces;
+using System.Security.Claims;
+using System.Text.Json;
+using Xunit;
+
+namespace Api.SeaHavenIndustries.Tests;
+
+public sealed class TeamMemberPermissionsEndpointTests
+{
+    [Fact]
+    public async Task Signed_in_caller_receives_their_effective_keys_as_a_permissions_array()
+    {
+        var data = new Mock<ITeamPermissionOverrideDataService>();
+        data.Setup(d => d.GetUserAsync("u1", It.IsAny<CancellationToken>()))
+            .ReturnsAsync(new TeamPermissionUserData
+            {
+                UserId = "u1",
+                RoleName = "Dispatcher",
+                Overrides = new Dictionary<string, UserPermissionState>
+                {
+                    [TeamPermissionKeys.CreateCompletionDocTemplates] = UserPermissionState.Allow
+                }
+            });
+        var controller = Controller(data.Object, new ClaimsPrincipal(new ClaimsIdentity(
+            new[] { new Claim(ClaimTypes.NameIdentifier, "u1") }, "Bearer")));
+
+        var ok = Assert.IsType<OkObjectResult>(await controller.GetMyPermissions(CancellationToken.None));
+
+        var json = JsonSerializer.Serialize(ok.Value, new JsonSerializerOptions(JsonSerializerDefaults.Web));
+        using var document = JsonDocument.Parse(json);
+        var keys = document.RootElement.GetProperty("permissions").EnumerateArray()
+            .Select(element => element.GetString()).ToList();
+        Assert.Contains(TeamPermissionKeys.CreateCompletionDocTemplates, keys);
+        Assert.DoesNotContain(TeamPermissionKeys.DeleteCompletionDocTemplates, keys);
+    }
+
+    [Fact]
+    public async Task Unauthenticated_caller_gets_401_without_data_access()
+    {
+        var data = new Mock<ITeamPermissionOverrideDataService>(MockBehavior.Strict);
+        var controller = Controller(data.Object, new ClaimsPrincipal(new ClaimsIdentity()));
+
+        var result = Assert.IsType<UnauthorizedResult>(await controller.GetMyPermissions(CancellationToken.None));
+
+        Assert.Equal(StatusCodes.Status401Unauthorized, result.StatusCode);
+    }
+
+    [Fact]
+    public void Route_is_get_me_permissions_and_requires_authentication()
+    {
+        var services = new ServiceCollection();
+        services.AddLogging();
+        services.AddMvcCore().AddApplicationPart(typeof(TeamMemberController).Assembly);
+        using var provider = services.BuildServiceProvider();
+        var descriptor = provider
+            .GetRequiredService<IActionDescriptorCollectionProvider>()
+            .ActionDescriptors.Items
+            .OfType<ControllerActionDescriptor>()
+            .Single(d => d.ControllerTypeInfo == typeof(TeamMemberController)
+                && d.ActionName == nameof(TeamMemberController.GetMyPermissions));
+
+        var methods = descriptor.ActionConstraints!.OfType<HttpMethodActionConstraint>()
+            .SelectMany(c => c.HttpMethods);
+        Assert.Equal(new[] { "GET" }, methods);
+        Assert.Equal("api/team-members/me/permissions", descriptor.AttributeRouteInfo!.Template);
+        Assert.NotEmpty(typeof(TeamMemberController).GetCustomAttributes(typeof(AuthorizeAttribute), true));
+        Assert.Empty(descriptor.MethodInfo.GetCustomAttributes(typeof(AllowAnonymousAttribute), true));
+    }
+
+    private static TeamMemberController Controller(
+        ITeamPermissionOverrideDataService data,
+        ClaimsPrincipal user) =>
+        new(Mock.Of<ITeamMemberService>(), new TeamPermissionService(data, new TeamPermissionPolicy()))
+        {
+            ControllerContext = new ControllerContext
+            {
+                HttpContext = new DefaultHttpContext { User = user }
+            }
+        };
+}

Api.SeaHavenIndustries.Tests/UpliftQueueReadTests.cs

@@ -164,6 +164,59 @@ public sealed class UpliftQueueReadTests
             new DateTime(2026, 3, 10));
     }
 
+    [Fact]
+    public async Task List_RejectedStatus_OrdersMostRecentlyRejectedFirst()
+    {
+        using var context = NewContext();
+        var vendor = new Vendor { CompanyName = "Gateway", IsActive = true };
+        var workOrder = new WorkOrder { WorkerOrderTitle = "Repair" };
+        context.AddRange(vendor, workOrder);
+        await context.SaveChangesAsync();
+        var dispatch = await SeedDispatchAsync(context, vendor, workOrder, "DIS-1");
+        // Request order (3/1, 3/2, 3/3) deliberately disagrees with decision order.
+        context.DispatchUpliftRequests.AddRange(
+            Request(dispatch, "Rejected", new DateTime(2026, 3, 1), decided: new DateTime(2026, 3, 10)),
+            Request(dispatch, "Rejected", new DateTime(2026, 3, 2), decided: new DateTime(2026, 3, 20)),
+            Request(dispatch, "Rejected", new DateTime(2026, 3, 3), decided: new DateTime(2026, 3, 15)));
+        await context.SaveChangesAsync();
+        var service = NewService(context);
+
+        var result = await service.ListAsync(UserWithRoles("Approver"), "Rejected", null, 1, 25, CancellationToken.None);
+
+        result.Items.Select(i => i.DecidedAt).Should().Equal(
+            new DateTime(2026, 3, 20),
+            new DateTime(2026, 3, 15),
+            new DateTime(2026, 3, 10));
+    }
+
+    [Fact]
+    public async Task List_RejectedStatus_ReturnsOnlyRejectedRequests_IncludingLegacyDenied()
+    {
+        using var context = NewContext();
+        var vendor = new Vendor { CompanyName = "Gateway", IsActive = true };
+        var workOrder = new WorkOrder { WorkerOrderTitle = "Repair" };
+        context.AddRange(vendor, workOrder);
+        await context.SaveChangesAsync();
+        var dispatch = await SeedDispatchAsync(context, vendor, workOrder, "DIS-1");
+        context.DispatchUpliftRequests.AddRange(
+            Request(dispatch, "Pending", new DateTime(2026, 3, 1)),
+            Request(dispatch, "Approved", new DateTime(2026, 3, 2), decided: new DateTime(2026, 3, 3)),
+            Request(dispatch, "Revoked", new DateTime(2026, 3, 4), decided: new DateTime(2026, 3, 5)),
+            Request(dispatch, "Withdrawn", new DateTime(2026, 3, 6)),
+            Request(dispatch, "Rejected", new DateTime(2026, 3, 7), decided: new DateTime(2026, 3, 8)),
+            Request(dispatch, "Denied", new DateTime(2026, 2, 1), decided: new DateTime(2026, 2, 2)));
+        await context.SaveChangesAsync();
+        var service = NewService(context);
+
+        var result = await service.ListAsync(UserWithRoles("Approver"), "Rejected", null, 1, 25, CancellationToken.None);
+
+        result.Total.Should().Be(2);
+        result.Items.Select(i => i.Status).Should().Equal("Rejected", "Rejected");
+        result.Items.Select(i => i.DecidedAt).Should().Equal(
+            new DateTime(2026, 3, 8),
+            new DateTime(2026, 2, 2));
+    }
+
     [Fact]
     public async Task List_WithoutStatusFilter_KeepsHistoricalNewestRequestFirstOrder()
     {
@@ -558,6 +611,40 @@ public sealed class UpliftQueueReadTests
         result.Items.Single().DecidedByName.Should().Be("Grace Hopper");
     }
 
+    [Fact]
+    public async Task List_RejectedRow_CarriesRejecterRequesterDecisionTimeAndReason()
+    {
+        using var context = NewContext();
+        var (vendor, workOrder) = await SeedWorkOrderAsync(context, "WO-R", "SITE-R", "Plumbing");
+        var dispatch = await SeedDispatchAsync(context, vendor, workOrder, "DIS-R");
+        context.Users.Add(new ApplicationUser { Id = "user-7", FirstName = "Ada", LastName = "Lovelace" });
+        await context.SaveChangesAsync();
+        context.DispatchUpliftRequests.Add(new DispatchUpliftRequest
+        {
+            DispatchId = dispatch.Id,
+            Status = "Rejected",
+            CreatedDate = new DateTime(2026, 3, 1),
+            DecidedAt = new DateTime(2026, 3, 2, 16, 40, 0),
+            DecidedByUserId = "user-7",
+            DecisionNote = "Outside this work order's scope",
+            RequestedByVendorName = "Gateway",
+            RequiredTier = 1,
+            RequestedNTE = 250m,
+            NotificationStatus = "Pending"
+        });
+        await context.SaveChangesAsync();
+        var service = NewService(context);
+
+        var result = await service.ListAsync(UserWithRoles("Approver"), "Rejected", null, 1, 25, CancellationToken.None);
+
+        var row = result.Items.Single();
+        row.DecidedByName.Should().Be("Ada Lovelace");
+        row.RequestedByName.Should().Be("Gateway");
+        row.DecidedAt.Should().Be(new DateTime(2026, 3, 2, 16, 40, 0));
+        row.DecisionNote.Should().Be("Outside this work order's scope");
+        row.WorkOrderNumber.Should().Be("WO-R");
+    }
+
     [Fact]
     public async Task List_PendingExposureTotal_SumsEachPendingRequestsIncreaseAcrossTheQueue()
     {

Api.SeaHavenIndustries.Tests/WorkOrderDataServiceTimestampTests.cs

@@ -0,0 +1,68 @@
+using Data.SeaHavenIndustries;
+using FluentAssertions;
+using Microsoft.EntityFrameworkCore;
+using SeaHaven.DataServices.Implementation;
+using Xunit;
+
+namespace Api.SeaHavenIndustries.Tests;
+
+/// <summary>
+/// The SLA clock and every "created"/"modified" display read these stamps as UTC, so the data layer
+/// must never write local server time into them.
+/// </summary>
+public class WorkOrderDataServiceTimestampTests
+{
+    private static ApplicationDbContext NewContext()
+    {
+        var options = new DbContextOptionsBuilder<ApplicationDbContext>()
+            .UseInMemoryDatabase(Guid.NewGuid().ToString())
+            .Options;
+        return new ApplicationDbContext(options);
+    }
+
+    private static WorkOrder NewWorkOrder() =>
+        new() { InternalWONumber = "WO-1", WorkerOrderTitle = "Leak", LocationId = 100 };
+
+    [Fact]
+    public async Task AddAsync_KeepsTheCreationTimeTheCallerSet()
+    {
+        await using var context = NewContext();
+        var createdAt = new DateTime(2026, 9, 25, 14, 0, 0, DateTimeKind.Utc);
+        var workOrder = NewWorkOrder();
+        workOrder.CreatedDate = createdAt;
+
+        var saved = await new WorkOrderDataService(context).AddAsync(workOrder);
+
+        saved.CreatedDate.Should().Be(createdAt);
+        saved.CreatedDate!.Value.Kind.Should().Be(DateTimeKind.Utc);
+        (await context.workOrders.SingleAsync()).CreatedDate.Should().Be(createdAt);
+    }
+
+    [Fact]
+    public async Task AddAsync_StampsUtcWhenTheCallerSetNoCreationTime()
+    {
+        await using var context = NewContext();
+        var before = DateTime.UtcNow;
+
+        var saved = await new WorkOrderDataService(context).AddAsync(NewWorkOrder());
+
+        saved.CreatedDate.Should().NotBeNull();
+        saved.CreatedDate!.Value.Kind.Should().Be(DateTimeKind.Utc);
+        saved.CreatedDate.Value.Should().BeOnOrAfter(before).And.BeOnOrBefore(DateTime.UtcNow);
+    }
+
+    [Fact]
+    public async Task UpdateAsync_StampsTheModificationTimeInUtc()
+    {
+        await using var context = NewContext();
+        var service = new WorkOrderDataService(context);
+        var saved = await service.AddAsync(NewWorkOrder());
+        var before = DateTime.UtcNow;
+
+        await service.UpdateAsync(saved);
+
+        saved.LastModificationTime.Should().NotBeNull();
+        saved.LastModificationTime!.Value.Kind.Should().Be(DateTimeKind.Utc);
+        saved.LastModificationTime.Value.Should().BeOnOrAfter(before).And.BeOnOrBefore(DateTime.UtcNow);
+    }
+}

Api.SeaHavenIndustries.Tests/WorkOrderIdsFilterTests.cs

@@ -0,0 +1,217 @@
+using System.Security.Claims;
+using Api.SeaHavenIndustries.Controllers;
+using Data.SeaHavenIndustries;
+using Data.SeaHavenIndustries.Enums;
+using FluentAssertions;
+using Microsoft.AspNetCore.Http;
+using Microsoft.AspNetCore.Mvc;
+using Microsoft.EntityFrameworkCore;
+using Moq;
+using SeaHaven.DataServices.Implementation;
+using SeaHaven.Services.DTOs;
+using SeaHaven.Services.Helpers;
+using SeaHaven.Services.Implementation;
+using SeaHaven.Services.Interfaces;
+using Xunit;
+
+namespace Api.SeaHavenIndustries.Tests;
+
+/// <summary>
+/// GET /board/search?ids= shows exactly the listed work orders inside the caller's tenant scope,
+/// whatever other filters the board sends alongside.
+/// </summary>
+public class WorkOrderIdsFilterTests
+{
+    private static ApplicationDbContext NewContext()
+    {
+        var options = new DbContextOptionsBuilder<ApplicationDbContext>()
+            .UseInMemoryDatabase(databaseName: Guid.NewGuid().ToString())
+            .Options;
+        return new ApplicationDbContext(options);
+    }
+
+    private static WorkOrderAdvancedSearchService NewSearch(ApplicationDbContext ctx)
+        => new(
+            new WorkOrderAdvancedSearchDataService(ctx),
+            new WorkOrderAccountResolver(new AccountDataService(ctx), new LocationDataService(ctx)));
+
+    private static ClaimsPrincipal AccountUser(int accountId)
+        => new(new ClaimsIdentity(new[]
+        {
+            new Claim(SeaHavenClaimTypes.AccountId, accountId.ToString()),
+            new Claim(ClaimTypes.NameIdentifier, "admin-1"),
+            new Claim(ClaimTypes.Role, "Admin")
+        }, "test"));
+
+    private static WorkOrder Wo(
+        int id,
+        DateTime? scheduled,
+        int accountId = 1,
+        string? assignTo = "disp-1",
+        LifecycleStatus? status = LifecycleStatus.Scheduled,
+        bool? deleted = null,
+        bool template = false)
+        => new()
+        {
+            Id = id,
+            AccountId = accountId,
+            InternalWONumber = $"3000000{id:0000}",
+            AssignTo = assignTo,
+            ScheduledDate = scheduled,
+            LifecycleStatus = status,
+            IsDeleted = deleted,
+            istemplate = template
+        };
+
+    private static void Seed(ApplicationDbContext ctx)
+    {
+        ctx.workOrders.AddRange(
+            Wo(1, new DateTime(2026, 9, 22)),
+            Wo(2, null),                                                 // no schedule date
+            Wo(3, new DateTime(2025, 1, 6), status: LifecycleStatus.Completed),
+            Wo(4, new DateTime(2026, 9, 22), assignTo: "disp-2"),
+            Wo(5, new DateTime(2026, 9, 22)),                            // not requested
+            Wo(6, new DateTime(2026, 9, 22), accountId: 2),              // another tenant
+            Wo(7, new DateTime(2026, 9, 22), deleted: true),
+            Wo(8, new DateTime(2026, 9, 22), template: true));
+        ctx.SaveChanges();
+    }
+
+    [Fact]
+    public async Task Ids_ReturnExactlyThoseWorkOrders_IgnoringEveryOtherFilter()
+    {
+        await using var ctx = NewContext();
+        Seed(ctx);
+
+        var result = await NewSearch(ctx).SearchAsync(new WorkOrderAdvancedSearchQueryDto
+        {
+            Ids = "4,1,2,3",
+            // Filters the board may still carry; none of them may hide a listed work order.
+            DatePreset = WorkOrderAdvancedSearchDatePreset.ThisWeek,
+            Statuses = new List<LifecycleStatus> { LifecycleStatus.Scheduled },
+            Dispatchers = new List<string> { "disp-1" },
+            Search = "no match anywhere",
+            PageSize = 200
+        }, AccountUser(1), "admin-1");
+
+        result.TotalCount.Should().Be(4);
+        result.Items.Select(row => row.Id).Should().BeEquivalentTo(new[] { 1, 2, 3, 4 });
+    }
+
+    [Fact]
+    public async Task Ids_NeverWidenTenantOrBaseScope()
+    {
+        await using var ctx = NewContext();
+        Seed(ctx);
+
+        var result = await NewSearch(ctx).SearchAsync(new WorkOrderAdvancedSearchQueryDto
+        {
+            Ids = "1,6,7,8",
+            PageSize = 200
+        }, AccountUser(1), "admin-1");
+
+        result.Items.Select(row => row.Id).Should().Equal(1);
+        result.TotalCount.Should().Be(1);
+    }
+
+    [Fact]
+    public async Task Ids_OnlyAnotherTenantsWorkOrders_ReturnsNothing()
+    {
+        await using var ctx = NewContext();
+        Seed(ctx);
+
+        var result = await NewSearch(ctx).SearchAsync(new WorkOrderAdvancedSearchQueryDto
+        {
+            Ids = "6"
+        }, AccountUser(1), "admin-1");
+
+        result.TotalCount.Should().Be(0);
+        result.Items.Should().BeEmpty();
+    }
+
+    [Fact]
+    public async Task NoIds_KeepsTheExistingFilters()
+    {
+        await using var ctx = NewContext();
+        Seed(ctx);
+
+        var result = await NewSearch(ctx).SearchAsync(new WorkOrderAdvancedSearchQueryDto
+        {
+            DatePreset = WorkOrderAdvancedSearchDatePreset.Custom,
+            DateFrom = new DateOnly(2026, 9, 21),
+            DateTo = new DateOnly(2026, 9, 25),
+            Dispatchers = new List<string> { "disp-1" },
+            PageSize = 200
+        }, AccountUser(1), "admin-1");
+
+        result.Items.Select(row => row.Id).Should().BeEquivalentTo(new[] { 1, 5 });
+    }
+
+    [Theory]
+    [InlineData("1,abc")]
+    [InlineData("0")]
+    [InlineData("-3")]
+    [InlineData("1,,2")]
+    [InlineData("1.5")]
+    [InlineData("99999999999")]
+    public async Task MalformedIds_AreABadRequest(string ids)
+    {
+        var controller = NewController();
+
+        var result = await controller.SearchBoard(new WorkOrderAdvancedSearchQueryDto { Ids = ids });
+
+        var badRequest = result.Should().BeOfType<BadRequestObjectResult>().Subject;
+        badRequest.Value.Should().BeOfType<Response>().Which.Message.Should().Contain("ids");
+    }
+
+    [Fact]
+    public async Task MoreThanTheLimit_IsABadRequest()
+    {
+        var controller = NewController();
+        var ids = string.Join(",", Enumerable.Range(1, WorkOrderIdSet.MaxCount + 1));
+
+        var result = await controller.SearchBoard(new WorkOrderAdvancedSearchQueryDto { Ids = ids });
+
+        result.Should().BeOfType<BadRequestObjectResult>()
+            .Which.Value.Should().BeOfType<Response>()
+            .Which.Message.Should().Contain("200");
+    }
+
+    [Fact]
+    public void Parse_DeduplicatesBeforeCountingAndKeepsFirstSeenOrder()
+    {
+        var withDuplicates = string.Join(",", Enumerable.Range(1, WorkOrderIdSet.MaxCount).Concat(new[] { 5, 7 }));
+
+        WorkOrderIdSet.ParseOrThrow(withDuplicates).Should().HaveCount(WorkOrderIdSet.MaxCount);
+        WorkOrderIdSet.ParseOrThrow(" 9, 3 ,9 ").Should().Equal(9, 3);
+    }
+
+    [Theory]
+    [InlineData(null)]
+    [InlineData("")]
+    [InlineData("  ")]
+    public void Parse_AbsentOrBlank_IsNoFilter(string? ids)
+    {
+        WorkOrderIdSet.ParseOrThrow(ids).Should().BeNull();
+    }
+
+    private static WorkOrderBoardController NewController()
+    {
+        var search = new WorkOrderAdvancedSearchService(
+            Mock.Of<SeaHaven.DataServices.Interfaces.IWorkOrderAdvancedSearchDataService>(),
+            Mock.Of<IWorkOrderAccountResolver>());
+        return new WorkOrderBoardController(
+            Mock.Of<IWorkOrderBoardService>(),
+            Mock.Of<IWorkOrderBoardUpdateService>(),
+            Mock.Of<IWorkOrderBoardCreateService>(),
+            Mock.Of<IWorkOrderBoardCancelService>(),
+            Mock.Of<IWorkOrderPocService>(),
+            search)
+        {
+            ControllerContext = new ControllerContext
+            {
+                HttpContext = new DefaultHttpContext { User = AccountUser(1) }
+            }
+        };
+    }
+}

Api.SeaHavenIndustries.Tests/WorkOrderRouteContractTests.cs

@@ -38,8 +38,8 @@ public class WorkOrderRouteContractTests
     /// Baseline public endpoint set (verb + action-relative route) that the original single
     /// WorkOrderController exposed, plus the author-only board-comment edit endpoint (SH-122).
     /// Every action is reachable under both api/WorkOrder and api/workorders; that base-route
-    /// duplication is collapsed here, so this is the distinct action-relative contract. 52 routes
-    /// come from 51 actions (Editworkorder binds two routes).
+    /// duplication is collapsed here, so this is the distinct action-relative contract. 53 routes
+    /// come from 52 actions (Editworkorder binds two routes).
     /// </summary>
     private static readonly HashSet<string> ExpectedWorkOrderEndpoints = new(StringComparer.Ordinal)
     {
@@ -60,6 +60,7 @@ public class WorkOrderRouteContractTests
         "GET board/search",
         "GET completion-templates",
         "GET completion-templates/{id:int}",
+        "GET completion-templates/{id:int}/linked-work-orders",
         "GET lookups/dispatchers",
         "GET {id:int}",
         "GET {id:int}/audit",

Api.SeaHavenIndustries/Controllers/AuthenticationController.cs

@@ -55,20 +55,33 @@ namespace Api.SeaHavenIndustries.Controllers
 
         }
 
+        [Authorize]
         [Route("ChangePassword")]
         [HttpPost]
         public async Task<IActionResult> ChangePassword(ChangePasswords usermodel, CancellationToken cancellationToken)
         {
+            // [Compare] already rejects this during model validation; the check here keeps the
+            // unconfirmed password from ever being set if that validation is bypassed.
+            if (!string.Equals(usermodel.Newpassword, usermodel.Confirmpassword, StringComparison.Ordinal))
+                return BadRequest(new Response { Status = "Password confirmation does not match", Message = "Passwords don't match" });
+
             var userid = User.FindFirstValue(ClaimTypes.NameIdentifier) ?? "";
-            var succeeded = await _authenticationService.ChangePasswordAsync(userid, usermodel.Currentpassword, usermodel.Confirmpassword, cancellationToken);
-            if (succeeded)
+            var result = await _authenticationService.ChangePasswordAsync(userid, usermodel.Currentpassword, usermodel.Newpassword, cancellationToken);
+            return result.Status switch
             {
-                return Ok(new Response { Status = "Success ", Message = "Password successfully changed" });
-            }
-            else
-                return BadRequest(new Response { Status = "Old Password is incorrect" });
+                ChangePasswordStatus.Succeeded =>
+                    Ok(new Response { Status = "Success ", Message = "Password successfully changed" }),
+                ChangePasswordStatus.PasswordRejected =>
+                    BadRequest(new Response { Status = "Password does not meet requirements", Message = PasswordRequirementsMessage }),
+                ChangePasswordStatus.Failed =>
+                    BadRequest(new Response { Status = "Password not changed", Message = "Your password could not be changed. Try again." }),
+                _ => BadRequest(new Response { Status = "Old Password is incorrect", Message = "Current password is incorrect" })
+            };
         }
 
+        private const string PasswordRequirementsMessage =
+            "Password must be at least 6 characters and include one uppercase letter, one number, and one special character.";
+
         [HttpPost]
         [Route("UpdateProfile")]
         public async Task<IActionResult> UserProfileUpdate([FromForm] User_DTO model, CancellationToken cancellationToken)

Api.SeaHavenIndustries/Controllers/LocationController.cs

@@ -7,6 +7,7 @@ using Microsoft.AspNetCore.Http;
 using Microsoft.AspNetCore.Mvc;
 using Microsoft.Extensions.Logging;
 using SeaHaven.Services.DTOs;
+using SeaHaven.Services.Exceptions;
 using SeaHaven.Services.Interfaces;
 
 namespace Api.SeaHavenIndustries.Controllers
@@ -105,6 +106,9 @@ namespace Api.SeaHavenIndustries.Controllers
                 ContactEmail = location.Email,
                 location.Status,
                 location.AccountId,
+                ClientName = location.AccountName,
+                location.AccountName,
+                location.Notes,
                 Contacts = location.Contacts?.Select(c => new { c.Id, c.Name, c.Phone }).ToList()
             };
 
@@ -119,6 +123,10 @@ namespace Api.SeaHavenIndustries.Controllers
                 await _locationService.CreateLocationFromRequestAsync(MapToCreateRequest(model), User, cancellationToken);
                 return Ok(new DataResponse { Message = "Location Created Successfully", Status = "200" });
             }
+            catch (SiteCodeConflictException)
+            {
+                return SiteCodeConflict();
+            }
             catch (ValidationException vex)
             {
                 var errors = string.Join(", ", vex.Errors.Select(e => e.ErrorMessage));
@@ -142,6 +150,10 @@ namespace Api.SeaHavenIndustries.Controllers
                 await _locationService.UpdateLocationFromRequestAsync(id, MapToUpdateRequest(model), User, cancellationToken);
                 return Ok(new DataResponse { Message = "Location Updated Successfully", Status = "200" });
             }
+            catch (SiteCodeConflictException)
+            {
+                return SiteCodeConflict();
+            }
             catch (ValidationException vex)
             {
                 var errors = string.Join(", ", vex.Errors.Select(e => e.ErrorMessage));
@@ -161,17 +173,73 @@ namespace Api.SeaHavenIndustries.Controllers
             }
         }
 
+        [HttpPatch("{id}/contact-info")]
+        public async Task<IActionResult> UpdateSiteContactInfo(int id, [FromBody] SiteContactInfoInput_DTO model, CancellationToken cancellationToken)
+        {
+            try
+            {
+                await _locationService.UpdateSiteContactInfoAsync(
+                    id,
+                    new SiteContactInfoRequestDTO { Contacts = MapSiteContacts(model.Contacts), Notes = model.Notes },
+                    User,
+                    cancellationToken);
+                return Ok(new DataResponse { Message = "Site Updated Successfully", Status = "200" });
+            }
+            catch (ValidationException vex)
+            {
+                var errors = string.Join(", ", vex.Errors.Select(e => e.ErrorMessage));
+                return BadRequest(new Response { Status = "Validation Error", Message = errors });
+            }
+            catch (UnauthorizedAccessException)
+            {
+                return StatusCode(StatusCodes.Status403Forbidden, new Response { Status = "Error", Message = "You are not allowed to edit this site." });
+            }
+            catch (KeyNotFoundException)
+            {
+                return NotFound(new Response { Status = "Error", Message = "Location not found" });
+            }
+            catch (Exception ex)
+            {
+                return StatusCode(500, new Response { Status = "Error", Message = _logger.Sanitize(ex) });
+            }
+        }
+
+        [HttpGet("{id}/open-work-orders")]
+        public async Task<IActionResult> GetOpenWorkOrders(int id, CancellationToken cancellationToken)
+        {
+            try
+            {
+                var result = await _locationService.GetOpenWorkOrdersAsync(id, User, cancellationToken);
+                if (result == null)
+                    return NotFound(new Response { Status = "Error", Message = "Location not found" });
+
+                return Ok(result);
+            }
+            catch (UnauthorizedAccessException)
+            {
+                return StatusCode(StatusCodes.Status403Forbidden, new Response { Status = "Error", Message = "You are not allowed to view this site." });
+            }
+        }
+
         [HttpDelete("{id}")]
         public async Task<IActionResult> DeleteLocation(int id, CancellationToken cancellationToken)
         {
             try
             {
-                var found = await _locationService.DeleteLocationByIdAsync(id, cancellationToken);
+                var found = await _locationService.DeleteLocationByIdAsync(id, User, cancellationToken);
                 if (!found)
                     return NotFound(new Response { Status = "Error", Message = "Location not found" });
 
                 return Ok(new DataResponse { Message = "Location Deleted Successfully", Status = "200" });
             }
+            catch (SiteForbiddenException forbidden)
+            {
+                return StatusCode(StatusCodes.Status403Forbidden, new Response { Status = "Error", Message = forbidden.Message });
+            }
+            catch (UnauthorizedAccessException)
+            {
+                return StatusCode(StatusCodes.Status403Forbidden, new Response { Status = "Error", Message = "You are not allowed to delete this site." });
+            }
             catch (KeyNotFoundException)
             {
                 return NotFound(new Response { Status = "Error", Message = "Location not found" });
@@ -188,6 +256,14 @@ namespace Api.SeaHavenIndustries.Controllers
             return await DeleteLocation(id, cancellationToken);
         }
 
+        private ObjectResult SiteCodeConflict() =>
+            Conflict(new
+            {
+                Status = "Conflict",
+                Message = SiteCodeConflictException.PublicMessage,
+                Code = SiteCodeConflictException.ErrorCode
+            });
+
         private static LocationCreateRequestDTO MapToCreateRequest(Location_DTO model)
         {
             return new LocationCreateRequestDTO
@@ -202,6 +278,7 @@ namespace Api.SeaHavenIndustries.Controllers
                 ContactEmail = model.ContactEmail,
                 Status = model.Status,
                 AccountId = model.GetAccountId(),
+                Notes = model.Notes,
                 Contacts = MapSiteContacts(model.Contacts)
             };
         }
@@ -220,6 +297,7 @@ namespace Api.SeaHavenIndustries.Controllers
                 ContactEmail = model.ContactEmail,
                 Status = model.Status,
                 AccountId = model.GetAccountId(),
+                Notes = model.Notes,
                 Contacts = MapSiteContacts(model.Contacts)
             };
         }

Api.SeaHavenIndustries/Controllers/NotificationsController.cs

@@ -11,10 +11,50 @@ namespace Api.SeaHavenIndustries.Controllers
     public class NotificationsController : ControllerBase
     {
         private readonly INotificationFeedService _feedService;
+        private readonly ISlaBreachAcknowledgementService _slaAcknowledgement;
 
-        public NotificationsController(INotificationFeedService feedService)
+        public NotificationsController(
+            INotificationFeedService feedService,
+            ISlaBreachAcknowledgementService slaAcknowledgement)
         {
             _feedService = feedService;
+            _slaAcknowledgement = slaAcknowledgement;
+        }
+
+        /// <summary>
+        /// Acknowledges the missed response deadline of one work order in the caller's Notification Center.
+        /// 204 when recorded or already recorded; 404 when the caller's feed does not cover the work order;
+        /// 409 when its deadline has not been missed.
+        /// </summary>
+        [HttpPost("sla/{workOrderId:int}/acknowledge")]
+        public async Task<IActionResult> AcknowledgeSlaBreach(int workOrderId, CancellationToken cancellationToken)
+        {
+            try
+            {
+                var outcome = await _slaAcknowledgement.AcknowledgeAsync(User, workOrderId, cancellationToken);
+                return outcome switch
+                {
+                    SlaBreachAcknowledgementOutcome.NotFound => NotFound(new
+                    {
+                        code = "NotFound",
+                        message = "Work order not found."
+                    }),
+                    SlaBreachAcknowledgementOutcome.NotBreached => Conflict(new
+                    {
+                        code = "NotBreached",
+                        message = "This work order has not missed its response deadline."
+                    }),
+                    _ => NoContent()
+                };
+            }
+            catch (WorkOrderBoardValidationException ex) when (ex.Code == "Forbidden")
+            {
+                return StatusCode(StatusCodes.Status403Forbidden, new
+                {
+                    code = ex.Code,
+                    message = ex.Message
+                });
+            }
         }
 
         [HttpGet]

Api.SeaHavenIndustries/Controllers/TeamMemberController.cs

@@ -11,10 +11,21 @@ namespace Api.SeaHavenIndustries.Controllers;
 public sealed class TeamMemberController : ControllerBase
 {
     private readonly ITeamMemberService _teamMemberService;
+    private readonly ITeamPermissionService _permissionService;
 
-    public TeamMemberController(ITeamMemberService teamMemberService)
+    public TeamMemberController(
+        ITeamMemberService teamMemberService,
+        ITeamPermissionService permissionService)
     {
         _teamMemberService = teamMemberService;
+        _permissionService = permissionService;
+    }
+
+    [HttpGet("me/permissions")]
+    public async Task<IActionResult> GetMyPermissions(CancellationToken cancellationToken)
+    {
+        var result = await _permissionService.GetEffectivePermissionsAsync(User, cancellationToken);
+        return result.IsSuccess ? Ok(result.Value) : Unauthorized();
     }
 
     [HttpPost]

Api.SeaHavenIndustries/Controllers/TeamPermissionController.cs

@@ -53,6 +53,7 @@ public sealed class TeamPermissionController : ControllerBase
         return result.Status switch
         {
             TeamPermissionResultStatus.Success => new OkObjectResult(result.Value),
+            TeamPermissionResultStatus.Unauthorized => new UnauthorizedResult(),
             TeamPermissionResultStatus.Forbidden => new ForbidResult(),
             TeamPermissionResultStatus.NotFound => new NotFoundObjectResult(
                 new Response { Status = "Error", Message = "User not found." }),

Api.SeaHavenIndustries/Controllers/WorkOrderCompletionController.cs

@@ -18,83 +18,111 @@ namespace Api.SeaHavenIndustries.Controllers
     public class WorkOrderCompletionController : Controller
     {
         private readonly IWorkOrderCompletionService _workOrderCompletionService;
+        private readonly ICompletionDocTemplateService _completionDocTemplateService;
         private readonly IFileStoragePort _fileStorage;
 
         public WorkOrderCompletionController(
             IWorkOrderCompletionService workOrderCompletionService,
+            ICompletionDocTemplateService completionDocTemplateService,
             IFileStoragePort fileStorage)
         {
             _workOrderCompletionService = workOrderCompletionService;
+            _completionDocTemplateService = completionDocTemplateService;
             _fileStorage = fileStorage;
         }
 
         [HttpGet("completion-templates")]
         public async Task<IActionResult> GetCompletionTemplates(
+            [FromQuery] string? search = null,
             [FromQuery] string? serviceKey = null,
-            [FromQuery] WorkOrderType? workOrderType = null)
+            [FromQuery] WorkOrderType? workOrderType = null,
+            CancellationToken cancellationToken = default)
         {
-            var templates = await _workOrderCompletionService.GetTemplatesAsync(serviceKey, workOrderType);
+            var templates = await _completionDocTemplateService.ListAsync(search, serviceKey, workOrderType, cancellationToken);
             return Ok(templates);
         }
 
         [HttpGet("completion-templates/{id:int}")]
-        public async Task<IActionResult> GetCompletionTemplate(int id)
+        public async Task<IActionResult> GetCompletionTemplate(int id, CancellationToken cancellationToken)
         {
-            var template = await _workOrderCompletionService.GetTemplateByIdAsync(id);
+            var template = await _completionDocTemplateService.GetAsync(id, cancellationToken);
             if (template == null)
                 return NotFound(new Response { Status = "Error", Message = "Template not found." });
             return Ok(template);
         }
 
-        [Authorize(Roles = "Admin")]
-        [HttpPost("completion-templates")]
-        public async Task<IActionResult> CreateCompletionTemplate([FromBody] CompletionDocTemplateCreateDto request)
+        [HttpGet("completion-templates/{id:int}/linked-work-orders")]
+        public async Task<IActionResult> GetCompletionTemplateLinkedWorkOrders(int id, CancellationToken cancellationToken)
         {
             try
             {
-                var created = await _workOrderCompletionService.CreateTemplateAsync(request);
+                var linked = await _completionDocTemplateService.GetLinkedWorkOrdersAsync(User, id, cancellationToken);
+                return Ok(linked);
+            }
+            catch (WorkOrderBoardValidationException ex)
+            {
+                return MapTemplateError(ex);
+            }
+        }
+
+        [HttpPost("completion-templates")]
+        public async Task<IActionResult> CreateCompletionTemplate(
+            [FromBody] CompletionDocTemplateCreateDto request,
+            CancellationToken cancellationToken)
+        {
+            try
+            {
+                var created = await _completionDocTemplateService.CreateAsync(User, request, cancellationToken);
                 return Ok(created);
             }
             catch (WorkOrderBoardValidationException ex)
             {
-                return UnprocessableEntity(new WorkOrderBoardValidationErrorDto { Code = ex.Code, Message = ex.Message });
+                return MapTemplateError(ex);
             }
         }
 
-        [Authorize(Roles = "Admin")]
         [HttpPut("completion-templates/{id:int}")]
-        public async Task<IActionResult> UpdateCompletionTemplate(int id, [FromBody] CompletionDocTemplateCreateDto request)
+        public async Task<IActionResult> UpdateCompletionTemplate(
+            int id,
+            [FromBody] CompletionDocTemplateCreateDto request,
+            CancellationToken cancellationToken)
         {
             try
             {
-                var updated = await _workOrderCompletionService.UpdateTemplateAsync(id, request);
+                var updated = await _completionDocTemplateService.UpdateAsync(User, id, request, cancellationToken);
                 return Ok(updated);
             }
-            catch (WorkOrderBoardValidationException ex) when (ex.Code == "NotFound")
-            {
-                return NotFound(new WorkOrderBoardValidationErrorDto { Code = ex.Code, Message = ex.Message });
-            }
             catch (WorkOrderBoardValidationException ex)
             {
-                return UnprocessableEntity(new WorkOrderBoardValidationErrorDto { Code = ex.Code, Message = ex.Message });
+                return MapTemplateError(ex);
             }
         }
 
-        [Authorize(Roles = "Admin")]
         [HttpDelete("completion-templates/{id:int}")]
-        public async Task<IActionResult> DeleteCompletionTemplate(int id)
+        public async Task<IActionResult> DeleteCompletionTemplate(int id, CancellationToken cancellationToken)
         {
             try
             {
-                await _workOrderCompletionService.DeleteTemplateAsync(id);
+                await _completionDocTemplateService.DeleteAsync(User, id, cancellationToken);
                 return NoContent();
             }
-            catch (WorkOrderBoardValidationException ex) when (ex.Code == "NotFound")
+            catch (WorkOrderBoardValidationException ex)
             {
-                return NotFound(new WorkOrderBoardValidationErrorDto { Code = ex.Code, Message = ex.Message });
+                return MapTemplateError(ex);
             }
         }
 
+        private IActionResult MapTemplateError(WorkOrderBoardValidationException ex)
+        {
+            var body = new WorkOrderBoardValidationErrorDto { Code = ex.Code, Message = ex.Message };
+            return ex.Code switch
+            {
+                "Forbidden" => StatusCode(StatusCodes.Status403Forbidden, body),
+                "NotFound" => NotFound(body),
+                _ => UnprocessableEntity(body)
+            };
+        }
+
         [HttpPost("{id:int}/completion-doc")]
         [RequestSizeLimit(50_000_000)]
         public async Task<IActionResult> UploadCompletionDoc(

Api.SeaHavenIndustries/DTOs/EditLocation_DTO.cs

@@ -16,6 +16,7 @@ namespace Api.SeaHavenIndustries.DTOs
         public string? ContactEmail { get; set; }
         public string? Status { get; set; }
         public string? AccountId { get; set; }
+        public string? Notes { get; set; }
         public List<SiteContactInput_DTO>? Contacts { get; set; }
 
         public int? GetAccountId() => LocationAccountIdMapping.ParseOptional(AccountId);

Api.SeaHavenIndustries/DTOs/Location_DTO.cs

@@ -11,6 +11,13 @@ namespace Api.SeaHavenIndustries.DTOs
         public string? Phone { get; set; }
     }
 
+    /// <summary>Contacts and notes edited from the work-order Site dialog.</summary>
+    public class SiteContactInfoInput_DTO
+    {
+        public List<SiteContactInput_DTO>? Contacts { get; set; }
+        public string? Notes { get; set; }
+    }
+
     public class Location_DTO
     {
         public string? Title { get; set; }
@@ -24,6 +31,7 @@ namespace Api.SeaHavenIndustries.DTOs
         public string? ContactEmail { get; set; }
         public string? Status { get; set; }
         public string? AccountId { get; set; }
+        public string? Notes { get; set; }
         public List<SiteContactInput_DTO>? Contacts { get; set; }
 
         public int? GetAccountId() => LocationAccountIdMapping.ParseOptional(AccountId);

Api.SeaHavenIndustries/Infrastructure/IdentityRegistration.cs

@@ -0,0 +1,24 @@
+using Data.SeaHavenIndustries;
+using Microsoft.AspNetCore.Identity;
+
+namespace Api.SeaHavenIndustries.Infrastructure
+{
+    public static class IdentityRegistration
+    {
+        /// <summary>
+        /// Registers ASP.NET Identity for the API with the shared password policy.
+        /// Program.cs and the behavior tests both compose Identity through this
+        /// method so the rule under test is the rule that runs.
+        /// </summary>
+        public static IdentityBuilder AddSeaHavenIdentity(this IServiceCollection services)
+        {
+            return services.AddIdentity<ApplicationUser, IdentityRole>(options =>
+                {
+                    options.User.RequireUniqueEmail = false;
+                    IdentityPasswordPolicy.Apply(options.Password);
+                })
+                .AddEntityFrameworkStores<ApplicationDbContext>()
+                .AddDefaultTokenProviders();
+        }
+    }
+}

Api.SeaHavenIndustries/Program.cs

@@ -1,5 +1,6 @@
 using Api.SeaHavenIndustries.Helper;
 using Api.SeaHavenIndustries.HostedServices;
+using Api.SeaHavenIndustries.Infrastructure;
 using Api.SeaHavenIndustries.Middleware;
 using Api.SeaHavenIndustries.Observability;
 using Api.SeaHavenIndustries.Options;
@@ -43,12 +44,7 @@ ConfigurationManager configuration = builder.Configuration;
 
 builder.Services.AddDbContext<ApplicationDbContext>(options => options.UseSqlServer(configuration.GetConnectionString("DefaultConnection")));
 
-builder.Services.AddIdentity<ApplicationUser, IdentityRole>(options =>
-{
-    options.User.RequireUniqueEmail = false;
-})
-    .AddEntityFrameworkStores<ApplicationDbContext>()
-    .AddDefaultTokenProviders();
+builder.Services.AddSeaHavenIdentity();
 
 builder.Services.AddControllers(options =>
 {

Data.SeaHavenIndustries/Auth/ApplicationDbContext.cs

@@ -54,6 +54,23 @@ namespace Data.SeaHavenIndustries
             builder.Entity<CompletionDocTemplate>()
                 .HasIndex(t => new { t.ServiceKey, t.IsActive });
 
+            builder.Entity<CompletionDocTemplate>()
+                .Property(t => t.ExtraSafetyNote)
+                .HasMaxLength(CompletionDocTemplate.ExtraSafetyNoteMaxLength);
+
+            builder.Entity<CompletionDocTemplateProcedure>(entity =>
+            {
+                entity.Property(p => p.Name)
+                    .HasMaxLength(CompletionDocTemplateProcedure.NameMaxLength);
+
+                entity.HasOne(p => p.CompletionDocTemplate)
+                    .WithMany(t => t.Procedures)
+                    .HasForeignKey(p => p.CompletionDocTemplateId)
+                    .OnDelete(DeleteBehavior.Cascade);
+
+                entity.HasIndex(p => new { p.CompletionDocTemplateId, p.SortOrder });
+            });
+
 
             builder.Entity<WorkOrder>()
                 .Property(w => w.RowVersion)
@@ -344,6 +361,7 @@ namespace Data.SeaHavenIndustries
         public DbSet<WorkOrderCategories> workOrderCategories { get; set; }
         public DbSet<WorkOrderAttachments> workOrderAttachments { get; set; }
         public DbSet<CompletionDocTemplate> CompletionDocTemplates { get; set; }
+        public DbSet<CompletionDocTemplateProcedure> CompletionDocTemplateProcedures { get; set; }
         public DbSet<WorkOrderAuditLog> WorkOrderAuditLogs { get; set; }
         public DbSet<WorkOrderFieldLock> WorkOrderFieldLocks { get; set; }
         public DbSet<WorkOrderWeekRolledLedger> WorkOrderWeekRolledLedgers { get; set; }

Data.SeaHavenIndustries/Auth/IdentityPasswordPolicy.cs

@@ -0,0 +1,47 @@
+using Microsoft.AspNetCore.Identity;
+
+namespace Data.SeaHavenIndustries
+{
+    /// <summary>
+    /// The single password rule for every surface that sets a password: at least
+    /// six characters with one uppercase letter, one number, and one special
+    /// character. Lowercase letters are deliberately not required so the server
+    /// accepts exactly what the four-item checklist in the web app marks as met.
+    /// </summary>
+    public static class IdentityPasswordPolicy
+    {
+        public const int MinimumLength = 6;
+
+        public static void Apply(PasswordOptions options)
+        {
+            ArgumentNullException.ThrowIfNull(options);
+
+            options.RequiredLength = MinimumLength;
+            options.RequireUppercase = true;
+            options.RequireDigit = true;
+            options.RequireNonAlphanumeric = true;
+            options.RequireLowercase = false;
+            options.RequiredUniqueChars = 1;
+        }
+
+        private static readonly HashSet<string> PolicyErrorCodes = new(StringComparer.Ordinal)
+        {
+            nameof(IdentityErrorDescriber.PasswordTooShort),
+            nameof(IdentityErrorDescriber.PasswordRequiresUpper),
+            nameof(IdentityErrorDescriber.PasswordRequiresLower),
+            nameof(IdentityErrorDescriber.PasswordRequiresDigit),
+            nameof(IdentityErrorDescriber.PasswordRequiresNonAlphanumeric),
+            nameof(IdentityErrorDescriber.PasswordRequiresUniqueChars)
+        };
+
+        /// <summary>
+        /// True when Identity refused the password itself. Other failures, such as a
+        /// concurrency conflict, must not be reported to the user as a weak password.
+        /// </summary>
+        public static bool IsPolicyRejection(IdentityResult result)
+        {
+            ArgumentNullException.ThrowIfNull(result);
+            return result.Errors.Any(error => PolicyErrorCodes.Contains(error.Code));
+        }
+    }
+}

Data.SeaHavenIndustries/Migrations/20260925135234_CompletionDocTemplateProcedures.cs

@@ -0,0 +1,59 @@
+using Microsoft.EntityFrameworkCore.Migrations;
+
+#nullable disable
+
+namespace Data.SeaHavenIndustries.Migrations
+{
+    /// <inheritdoc />
+    public partial class CompletionDocTemplateProcedures : Migration
+    {
+        /// <inheritdoc />
+        protected override void Up(MigrationBuilder migrationBuilder)
+        {
+            migrationBuilder.AddColumn<string>(
+                name: "ExtraSafetyNote",
+                table: "CompletionDocTemplates",
+                type: "nvarchar(2000)",
+                maxLength: 2000,
+                nullable: true);
+
+            migrationBuilder.CreateTable(
+                name: "CompletionDocTemplateProcedures",
+                columns: table => new
+                {
+                    Id = table.Column<int>(type: "int", nullable: false)
+                        .Annotation("SqlServer:Identity", "1, 1"),
+                    CompletionDocTemplateId = table.Column<int>(type: "int", nullable: false),
+                    SortOrder = table.Column<int>(type: "int", nullable: false),
+                    Name = table.Column<string>(type: "nvarchar(200)", maxLength: 200, nullable: false),
+                    Description = table.Column<string>(type: "nvarchar(max)", nullable: false)
+                },
+                constraints: table =>
+                {
+                    table.PrimaryKey("PK_CompletionDocTemplateProcedures", x => x.Id);
+                    table.ForeignKey(
+                        name: "FK_CompletionDocTemplateProcedures_CompletionDocTemplates_CompletionDocTemplateId",
+                        column: x => x.CompletionDocTemplateId,
+                        principalTable: "CompletionDocTemplates",
+                        principalColumn: "Id",
+                        onDelete: ReferentialAction.Cascade);
+                });
+
+            migrationBuilder.CreateIndex(
+                name: "IX_CompletionDocTemplateProcedures_CompletionDocTemplateId_SortOrder",
+                table: "CompletionDocTemplateProcedures",
+                columns: new[] { "CompletionDocTemplateId", "SortOrder" });
+        }
+
+        /// <inheritdoc />
+        protected override void Down(MigrationBuilder migrationBuilder)
+        {
+            migrationBuilder.DropTable(
+                name: "CompletionDocTemplateProcedures");
+
+            migrationBuilder.DropColumn(
+                name: "ExtraSafetyNote",
+                table: "CompletionDocTemplates");
+        }
+    }
+}

Data.SeaHavenIndustries/Migrations/20260925141509_AddLocationNotes.cs

@@ -0,0 +1,28 @@
+using Microsoft.EntityFrameworkCore.Migrations;
+
+#nullable disable
+
+namespace Data.SeaHavenIndustries.Migrations
+{
+    /// <inheritdoc />
+    public partial class AddLocationNotes : Migration
+    {
+        /// <inheritdoc />
+        protected override void Up(MigrationBuilder migrationBuilder)
+        {
+            migrationBuilder.AddColumn<string>(
+                name: "Notes",
+                table: "Locations",
+                type: "nvarchar(max)",
+                nullable: true);
+        }
+
+        /// <inheritdoc />
+        protected override void Down(MigrationBuilder migrationBuilder)
+        {
+            migrationBuilder.DropColumn(
+                name: "Notes",
+                table: "Locations");
+        }
+    }
+}

Data.SeaHavenIndustries/Migrations/ApplicationDbContextModelSnapshot.cs

@@ -523,6 +523,10 @@ namespace Data.SeaHavenIndustries.Migrations
                     b.Property<DateTime?>("DeletionTime")
                         .HasColumnType("datetime2");
 
+                    b.Property<string>("ExtraSafetyNote")
+                        .HasMaxLength(2000)
+                        .HasColumnType("nvarchar(2000)");
+
                     b.Property<bool>("IsActive")
                         .HasColumnType("bit");
 
@@ -560,6 +564,36 @@ namespace Data.SeaHavenIndustries.Migrations
                     b.ToTable("CompletionDocTemplates");
                 });
 
+            modelBuilder.Entity("Data.SeaHavenIndustries.CompletionDocTemplateProcedure", b =>
+                {
+                    b.Property<int>("Id")
+                        .ValueGeneratedOnAdd()
+                        .HasColumnType("int");
+
+                    SqlServerPropertyBuilderExtensions.UseIdentityColumn(b.Property<int>("Id"));
+
+                    b.Property<int>("CompletionDocTemplateId")
+                        .HasColumnType("int");
+
+                    b.Property<string>("Description")
+                        .IsRequired()
+                        .HasColumnType("nvarchar(max)");
+
+                    b.Property<string>("Name")
+                        .IsRequired()
+                        .HasMaxLength(200)
+                        .HasColumnType("nvarchar(200)");
+
+                    b.Property<int>("SortOrder")
+                        .HasColumnType("int");
+
+                    b.HasKey("Id");
+
+                    b.HasIndex("CompletionDocTemplateId", "SortOrder");
+
+                    b.ToTable("CompletionDocTemplateProcedures");
+                });
+
             modelBuilder.Entity("Data.SeaHavenIndustries.ContactDetails", b =>
                 {
                     b.Property<int>("Id")
@@ -1582,6 +1616,9 @@ namespace Data.SeaHavenIndustries.Migrations
                     b.Property<string>("Name")
                         .HasColumnType("nvarchar(max)");
 
+                    b.Property<string>("Notes")
+                        .HasColumnType("nvarchar(max)");
+
                     b.Property<string>("PhoneNumber")
                         .HasColumnType("nvarchar(max)");
 
@@ -3481,6 +3518,17 @@ namespace Data.SeaHavenIndustries.Migrations
                     b.Navigation("WorkOrder");
                 });
 
+            modelBuilder.Entity("Data.SeaHavenIndustries.CompletionDocTemplateProcedure", b =>
+                {
+                    b.HasOne("Data.SeaHavenIndustries.CompletionDocTemplate", "CompletionDocTemplate")
+                        .WithMany("Procedures")
+                        .HasForeignKey("CompletionDocTemplateId")
+                        .OnDelete(DeleteBehavior.Cascade)
+                        .IsRequired();
+
+                    b.Navigation("CompletionDocTemplate");
+                });
+
             modelBuilder.Entity("Data.SeaHavenIndustries.ContactDetails", b =>
                 {
                     b.HasOne("Data.SeaHavenIndustries.Contacts", "Contact")
@@ -4108,6 +4156,11 @@ namespace Data.SeaHavenIndustries.Migrations
                     b.Navigation("WorkOrderCategories");
                 });
 
+            modelBuilder.Entity("Data.SeaHavenIndustries.CompletionDocTemplate", b =>
+                {
+                    b.Navigation("Procedures");
+                });
+
             modelBuilder.Entity("Data.SeaHavenIndustries.Contacts", b =>
                 {
                     b.Navigation("WorkOrderContacts");

Data.SeaHavenIndustries/Models/CompletionDocTemplate.cs

@@ -4,10 +4,32 @@ namespace Data.SeaHavenIndustries
 {
     public class CompletionDocTemplate : FullAuditEntity
     {
+        public const int ExtraSafetyNoteMaxLength = 2000;
+
         public string Name { get; set; } = "";
         public string ServiceKey { get; set; } = "";
         public WorkOrderType? WorkOrderType { get; set; }
         public string TemplateUrl { get; set; } = "";
         public bool IsActive { get; set; } = true;
+
+        // At most one template-specific note, printed after the standard
+        // safety bullets every generated document carries.
+        public string? ExtraSafetyNote { get; set; }
+
+        public virtual ICollection<CompletionDocTemplateProcedure> Procedures { get; set; } = new List<CompletionDocTemplateProcedure>();
+    }
+
+    // Ordered procedure step of a completion document template. SortOrder is the
+    // position the author gave it; documents print procedures in that order.
+    public class CompletionDocTemplateProcedure
+    {
+        public const int NameMaxLength = 200;
+
+        public int Id { get; set; }
+        public int CompletionDocTemplateId { get; set; }
+        public virtual CompletionDocTemplate? CompletionDocTemplate { get; set; }
+        public int SortOrder { get; set; }
+        public string Name { get; set; } = "";
+        public string Description { get; set; } = "";
     }
 }

Data.SeaHavenIndustries/Models/Locations.cs

@@ -27,6 +27,9 @@ namespace Data.SeaHavenIndustries
         public string? ExternalSource { get; set; }
         public string? ExternalLocationId { get; set; }
 
+        /// <summary>Free-text site notes, edited from the work-order Site dialog.</summary>
+        public string? Notes { get; set; }
+
         // Navigation Properties
         public ICollection<Template>? Templates { get; set; }
         public ICollection<WorkOrder>? workOrders { get; set; }

README.md

@@ -21,6 +21,12 @@ Both run in `us-east-1` on the .NET 8 Amazon Linux 2023 platform. Terraform in
 `terraform/live/` owns the environments; GitHub Actions owns the application
 versions. There is no production environment yet.
 
+Stored created, modified and deletion times are UTC: the API stamps them with
+`DateTime.UtcNow`, whatever the host's time zone. The API has only ever run on
+Linux Elastic Beanstalk hosts left at their UTC default (nothing in Terraform,
+`.ebextensions` or `.platform` sets a time zone), so rows written before the
+switch from `DateTime.Now` are already UTC and need no backfill.
+
 ## Architecture
 
 ```text

SeaHaven.DataServices/Helpers/WorkOrderBoardProjection.cs

@@ -38,6 +38,7 @@ namespace SeaHaven.DataServices.Helpers
                     w.ServiceNameSnapshot,
                     w.SiteCode,
                     LocationName = w.Locations != null ? w.Locations.Name : null,
+                    SiteNotes = w.Locations != null ? w.Locations.Notes : null,
                     WoPocName = w.PocName,
                     WoPocPhone = w.PocPhone,
                     WoPocNotes = w.PocNotes,
@@ -134,7 +135,7 @@ namespace SeaHaven.DataServices.Helpers
                 var pocPhone = primaryFrozenPoc?.Phone
                     ?? FirstNotBlank(w.WoPocPhone, w.ContactPoc?.PhoneNumber, w.SitePoc?.PhoneNumber);
                 var pocNotes = frozenPoc?.Notes
-                    ?? FirstNotBlank(w.WoPocNotes, w.ContactPoc?.Notes);
+                    ?? FirstNotBlank(w.WoPocNotes, w.ContactPoc?.Notes, w.SiteNotes);
                 var techPhone = !string.IsNullOrWhiteSpace(w.DispatchTechPhone)
                     ? w.DispatchTechPhone
                     : (!string.IsNullOrWhiteSpace(w.WoTechPhone) ? w.WoTechPhone : w.VendorPhone);

SeaHaven.DataServices/Implementation/AccountDataService.cs

@@ -64,7 +64,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task<Accounts> AddAsync(Accounts account)
         {
-            account.CreatedDate = DateTime.Now;
+            account.CreatedDate = DateTime.UtcNow;
             await _context.Accounts.AddAsync(account);
             await _context.SaveChangesAsync();
             return account;
@@ -72,7 +72,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task UpdateAsync(Accounts account)
         {
-            account.LastModificationTime = DateTime.Now;
+            account.LastModificationTime = DateTime.UtcNow;
             _context.Accounts.Update(account);
             await _context.SaveChangesAsync();
         }

SeaHaven.DataServices/Implementation/AssetDataService.cs

@@ -72,7 +72,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task<Assets> AddAsync(Assets asset)
         {
-            asset.CreatedDate = DateTime.Now;
+            asset.CreatedDate = DateTime.UtcNow;
             await _context.Assets.AddAsync(asset);
             await _context.SaveChangesAsync();
             return asset;
@@ -80,7 +80,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task UpdateAsync(Assets asset)
         {
-            asset.LastModificationTime = DateTime.Now;
+            asset.LastModificationTime = DateTime.UtcNow;
             _context.Assets.Update(asset);
             await _context.SaveChangesAsync();
         }

SeaHaven.DataServices/Implementation/CategoryDataService.cs

@@ -25,7 +25,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task<Category> AddAsync(Category category)
         {
-            category.CreatedDate = DateTime.Now;
+            category.CreatedDate = DateTime.UtcNow;
             await _context.Categories.AddAsync(category);
             await _context.SaveChangesAsync();
             return category;
@@ -33,7 +33,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task UpdateAsync(Category category)
         {
-            category.LastModificationTime = DateTime.Now;
+            category.LastModificationTime = DateTime.UtcNow;
             _context.Categories.Update(category);
             await _context.SaveChangesAsync();
         }

SeaHaven.DataServices/Implementation/CommonDataService.cs

@@ -42,6 +42,7 @@ namespace SeaHaven.DataServices.Implementation
         {
             return await _context.Locations
                 .AsNoTracking()
+                .Where(n => n.IsDeleted != true)
                 .Select(n => new Locations
                 {
                     Id = n.Id,

SeaHaven.DataServices/Implementation/CompletionDocTemplateDataService.cs

@@ -1,12 +1,17 @@
 using Data.SeaHavenIndustries;
 using Data.SeaHavenIndustries.Enums;
 using Microsoft.EntityFrameworkCore;
+using SeaHaven.DataServices.Helpers;
 using SeaHaven.DataServices.Interfaces;
 
 namespace SeaHaven.DataServices.Implementation
 {
     public class CompletionDocTemplateDataService : ICompletionDocTemplateDataService
     {
+        private static readonly LifecycleStatus[] OpenStatuses = Enum.GetValues<LifecycleStatus>()
+            .Where(status => !LifecycleStatusSets.Terminal.Contains(status))
+            .ToArray();
+
         private readonly ApplicationDbContext _context;
 
         public CompletionDocTemplateDataService(ApplicationDbContext context)
@@ -14,33 +19,6 @@ namespace SeaHaven.DataServices.Implementation
             _context = context;
         }
 
-        public async Task<IReadOnlyList<CompletionDocTemplateRow>> GetActiveAsync(string? serviceKey, WorkOrderType? workOrderType)
-        {
-            var query = _context.CompletionDocTemplates
-                .AsNoTracking()
-                .Where(t => t.IsActive && t.IsDeleted != true);
-
-            if (!string.IsNullOrWhiteSpace(serviceKey))
-                query = query.Where(t => t.ServiceKey == serviceKey);
-
-            if (workOrderType.HasValue)
-                query = query.Where(t => t.WorkOrderType == null || t.WorkOrderType == workOrderType);
-
-            return await query
-                .OrderBy(t => t.Name)
-                .Select(MapRow)
-                .ToListAsync();
-        }
-
-        public async Task<CompletionDocTemplateRow?> GetByIdAsync(int id)
-        {
-            return await _context.CompletionDocTemplates
-                .AsNoTracking()
-                .Where(t => t.Id == id && t.IsDeleted != true)
-                .Select(MapRow)
-                .FirstOrDefaultAsync();
-        }
-
         public async Task<CompletionDocTemplateRow?> ResolveForWorkOrderAsync(string? trade, WorkOrderType? workOrderType)
         {
             if (!string.IsNullOrWhiteSpace(trade))
@@ -70,33 +48,149 @@ namespace SeaHaven.DataServices.Implementation
                 .FirstOrDefaultAsync();
         }
 
-        public async Task<CompletionDocTemplate> CreateAsync(CompletionDocTemplate template)
+        public async Task<IReadOnlyList<CompletionDocTemplateDetailRow>> ListAsync(
+            string? search,
+            string? serviceKey,
+            WorkOrderType? workOrderType,
+            CancellationToken cancellationToken)
+        {
+            var query = _context.CompletionDocTemplates
+                .AsNoTracking()
+                .Where(t => t.IsActive && t.IsDeleted != true);
+
+            if (!string.IsNullOrWhiteSpace(serviceKey))
+                query = query.Where(t => t.ServiceKey == serviceKey);
+
+            if (workOrderType.HasValue)
+                query = query.Where(t => t.WorkOrderType == null || t.WorkOrderType == workOrderType);
+
+            if (!string.IsNullOrWhiteSpace(search))
+            {
+                var term = search.Trim().ToLower();
+                query = query.Where(t => t.Name.ToLower().Contains(term));
+            }
+
+            return await ProjectDetail(query).ToListAsync(cancellationToken);
+        }
+
+        public async Task<CompletionDocTemplateDetailRow?> GetDetailAsync(int id, CancellationToken cancellationToken)
+        {
+            var query = _context.CompletionDocTemplates
+                .AsNoTracking()
+                .Where(t => t.Id == id && t.IsDeleted != true);
+
+            return await ProjectDetail(query).FirstOrDefaultAsync(cancellationToken);
+        }
+
+        public Task<CompletionDocTemplate?> GetTrackedForEditAsync(int id, CancellationToken cancellationToken)
+            => _context.CompletionDocTemplates
+                .Include(t => t.Procedures)
+                .FirstOrDefaultAsync(t => t.Id == id && t.IsDeleted != true, cancellationToken);
+
+        public async Task<int> CreateAsync(CompletionDocTemplate template, CancellationToken cancellationToken)
         {
             template.CreatedDate = DateTime.UtcNow;
-            await _context.CompletionDocTemplates.AddAsync(template);
-            await _context.SaveChangesAsync();
-            return template;
+            await _context.CompletionDocTemplates.AddAsync(template, cancellationToken);
+            await _context.SaveChangesAsync(cancellationToken);
+            return template.Id;
         }
 
-        public async Task UpdateAsync(CompletionDocTemplate template)
+        public async Task SaveEditAsync(
+            CompletionDocTemplate template,
+            IReadOnlyList<CompletionDocTemplateProcedure>? replacementProcedures,
+            CancellationToken cancellationToken)
         {
+            if (replacementProcedures != null)
+            {
+                // Explicit removal: the context forces Restrict on every FK before the
+                // procedure cascade is configured, so orphan deletion is not relied on.
+                _context.CompletionDocTemplateProcedures.RemoveRange(template.Procedures.ToList());
+                foreach (var procedure in replacementProcedures)
+                {
+                    procedure.CompletionDocTemplateId = template.Id;
+                    _context.CompletionDocTemplateProcedures.Add(procedure);
+                }
+            }
+
             template.LastModificationTime = DateTime.UtcNow;
-            _context.CompletionDocTemplates.Update(template);
-            await _context.SaveChangesAsync();
+            await _context.SaveChangesAsync(cancellationToken);
         }
 
-        public async Task<bool> DeleteAsync(int id)
+        public async Task<bool> DeleteAndUnlinkServicesAsync(
+            int id,
+            string? deleterUserId,
+            CancellationToken cancellationToken)
         {
-            var entity = await _context.CompletionDocTemplates.FindAsync(id);
-            if (entity == null)
+            var template = await _context.CompletionDocTemplates
+                .FirstOrDefaultAsync(t => t.Id == id && t.IsDeleted != true, cancellationToken);
+            if (template == null)
                 return false;
 
-            entity.IsDeleted = true;
-            entity.DeletionTime = DateTime.UtcNow;
-            await _context.SaveChangesAsync();
+            var now = DateTime.UtcNow;
+            template.IsDeleted = true;
+            template.DeletionTime = now;
+            template.DeleterUserId = deleterUserId;
+
+            var linkedServices = await _context.Services
+                .Where(s => s.CompletionDocTemplateId == id)
+                .ToListAsync(cancellationToken);
+            foreach (var service in linkedServices)
+            {
+                service.CompletionDocTemplateId = null;
+                service.LastModificationTime = now;
+            }
+
+            await _context.SaveChangesAsync(cancellationToken);
             return true;
         }
 
+        public async Task<IReadOnlyList<int>> GetOpenLinkedWorkOrderIdsAsync(
+            int templateId,
+            int? accountId,
+            CancellationToken cancellationToken)
+        {
+            var workOrders = WorkOrderBoardQueryFilters.ApplyBaseScope(_context.workOrders.AsNoTracking());
+            if (accountId.HasValue)
+                workOrders = WorkOrderBoardQueryFilters.ApplyAccountScope(workOrders, accountId.Value);
+
+            var linkedServiceIds = _context.Services
+                .Where(s => s.CompletionDocTemplateId == templateId)
+                .Select(s => (int?)s.Id);
+
+            // Shared status filter so legacy rows without a LifecycleStatus are read
+            // through their legacy status text (a legacy "completed" row is not open).
+            workOrders = WorkOrderBoardQueryFilters.ApplyStatusFilter(workOrders, OpenStatuses);
+
+            return await workOrders
+                .Where(w => w.ServiceId != null && linkedServiceIds.Contains(w.ServiceId))
+                .OrderBy(w => w.Id)
+                .Select(w => w.Id)
+                .ToListAsync(cancellationToken);
+        }
+
+        private IQueryable<CompletionDocTemplateDetailRow> ProjectDetail(IQueryable<CompletionDocTemplate> templates)
+            => from t in templates
+               join u in _context.Users on t.createdby equals u.Id into creators
+               from creator in creators.DefaultIfEmpty()
+               orderby t.Name, t.Id
+               select new CompletionDocTemplateDetailRow(
+                   t.Id,
+                   t.Name,
+                   t.ServiceKey,
+                   t.WorkOrderType,
+                   t.TemplateUrl,
+                   t.IsActive,
+                   t.ExtraSafetyNote,
+                   t.CreatedDate,
+                   t.LastModificationTime,
+                   creator != null ? creator.FirstName : null,
+                   creator != null ? creator.LastName : null,
+                   t.Procedures
+                       .OrderBy(p => p.SortOrder)
+                       .ThenBy(p => p.Id)
+                       .Select(p => new CompletionDocTemplateProcedureRow(p.Id, p.SortOrder, p.Name, p.Description))
+                       .ToList());
+
         private static readonly System.Linq.Expressions.Expression<Func<CompletionDocTemplate, CompletionDocTemplateRow>> MapRow =
             t => new CompletionDocTemplateRow(t.Id, t.Name, t.ServiceKey, t.WorkOrderType, t.TemplateUrl, t.IsActive);
     }

SeaHaven.DataServices/Implementation/ContactDataService.cs

@@ -100,7 +100,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task<Contacts> AddAsync(Contacts contact)
         {
-            contact.CreatedDate = DateTime.Now;
+            contact.CreatedDate = DateTime.UtcNow;
             await _context.Contacts.AddAsync(contact);
             await _context.SaveChangesAsync();
             return contact;
@@ -108,7 +108,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task UpdateAsync(Contacts contact)
         {
-            contact.LastModificationTime = DateTime.Now;
+            contact.LastModificationTime = DateTime.UtcNow;
             _context.Contacts.Update(contact);
             await _context.SaveChangesAsync();
         }

SeaHaven.DataServices/Implementation/DispatchDataService.cs

@@ -85,7 +85,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task<Dispatch> AddAsync(Dispatch dispatch)
         {
-            dispatch.CreatedDate = DateTime.Now;
+            dispatch.CreatedDate = DateTime.UtcNow;
             await _context.Dispatches.AddAsync(dispatch);
             await _context.SaveChangesAsync();
             return dispatch;
@@ -93,7 +93,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task UpdateAsync(Dispatch dispatch)
         {
-            dispatch.LastModificationTime = DateTime.Now;
+            dispatch.LastModificationTime = DateTime.UtcNow;
             _context.Dispatches.Update(dispatch);
             await _context.SaveChangesAsync();
         }

SeaHaven.DataServices/Implementation/EmployeeDataService.cs

@@ -72,7 +72,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task<Employee> AddAsync(Employee employee)
         {
-            employee.CreatedDate = DateTime.Now;
+            employee.CreatedDate = DateTime.UtcNow;
             await _context.Employees.AddAsync(employee);
             await _context.SaveChangesAsync();
             return employee;
@@ -80,7 +80,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task UpdateAsync(Employee employee)
         {
-            employee.LastModificationTime = DateTime.Now;
+            employee.LastModificationTime = DateTime.UtcNow;
             _context.Employees.Update(employee);
             await _context.SaveChangesAsync();
         }

SeaHaven.DataServices/Implementation/FollowUpDataService.cs

@@ -88,7 +88,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task<FollowUps> AddAsync(FollowUps followUp)
         {
-            followUp.CreatedDate = DateTime.Now;
+            followUp.CreatedDate = DateTime.UtcNow;
             await _context.FollowUps.AddAsync(followUp);
             await _context.SaveChangesAsync();
             return followUp;
@@ -96,7 +96,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task UpdateAsync(FollowUps followUp)
         {
-            followUp.LastModificationTime = DateTime.Now;
+            followUp.LastModificationTime = DateTime.UtcNow;
             _context.FollowUps.Update(followUp);
             await _context.SaveChangesAsync();
         }
@@ -218,7 +218,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task<FollowUps> AddAsync(FollowUps followUp, CancellationToken cancellationToken)
         {
-            followUp.CreatedDate = DateTime.Now;
+            followUp.CreatedDate = DateTime.UtcNow;
             await _context.FollowUps.AddAsync(followUp, cancellationToken);
             await _context.SaveChangesAsync(cancellationToken);
             return followUp;
@@ -226,7 +226,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task UpdateAsync(FollowUps followUp, CancellationToken cancellationToken)
         {
-            followUp.LastModificationTime = DateTime.Now;
+            followUp.LastModificationTime = DateTime.UtcNow;
             _context.FollowUps.Update(followUp);
             await _context.SaveChangesAsync(cancellationToken);
         }
@@ -238,7 +238,7 @@ namespace SeaHaven.DataServices.Implementation
                 return false;
 
             entity.Status = status;
-            entity.LastModificationTime = DateTime.Now;
+            entity.LastModificationTime = DateTime.UtcNow;
             await _context.SaveChangesAsync(cancellationToken);
             return true;
         }

SeaHaven.DataServices/Implementation/LocationDataService.cs

@@ -1,5 +1,7 @@
 using Data.SeaHavenIndustries;
+using Data.SeaHavenIndustries.Enums;
 using Microsoft.EntityFrameworkCore;
+using SeaHaven.DataServices.Helpers;
 using SeaHaven.DataServices.Interfaces;
 
 namespace SeaHaven.DataServices.Implementation
@@ -15,25 +17,25 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task<Locations?> GetByIdAsync(int id)
         {
-            return await _context.Locations.FindAsync(id);
+            return await _context.Locations.FirstOrDefaultAsync(l => l.Id == id && l.IsDeleted != true);
         }
 
         public async Task<Locations?> GetByIdWithDetailsAsync(int id)
         {
             return await _context.Locations
-                .FirstOrDefaultAsync(l => l.Id == id);
+                .FirstOrDefaultAsync(l => l.Id == id && l.IsDeleted != true);
         }
 
         public async Task<IEnumerable<Locations>> GetAllAsync()
         {
-            return await _context.Locations.ToListAsync();
+            return await _context.Locations.Where(l => l.IsDeleted != true).ToListAsync();
         }
 
         public async Task<IEnumerable<Locations>> GetByAccountIdAsync(int accountId)
         {
             return await _context.Locations
                 .AsNoTracking()
-                .Where(l => l.AccountId == accountId)
+                .Where(l => l.AccountId == accountId && l.IsDeleted != true)
                 .ToListAsync();
         }
 
@@ -43,7 +45,7 @@ namespace SeaHaven.DataServices.Implementation
         {
             var row = await _context.Locations
                 .AsNoTracking()
-                .Where(l => l.Id == locationId)
+                .Where(l => l.Id == locationId && l.IsDeleted != true)
                 .Select(l => new { l.AccountId })
                 .FirstOrDefaultAsync(cancellationToken);
 
@@ -55,7 +57,7 @@ namespace SeaHaven.DataServices.Implementation
             int pageSize,
             string? search = null)
         {
-            var query = _context.Locations.AsQueryable();
+            var query = _context.Locations.Where(l => l.IsDeleted != true);
 
             if (!string.IsNullOrWhiteSpace(search))
             {
@@ -80,7 +82,7 @@ namespace SeaHaven.DataServices.Implementation
         {
             var query = _context.Locations
                 .AsNoTracking()
-                .Where(l => l.AccountId != null);
+                .Where(l => l.AccountId != null && l.IsDeleted != true);
 
             if (!string.IsNullOrWhiteSpace(search))
             {
@@ -98,7 +100,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task<Locations> AddAsync(Locations location)
         {
-            location.CreatedDate = DateTime.Now;
+            location.CreatedDate = DateTime.UtcNow;
             await _context.Locations.AddAsync(location);
             await _context.SaveChangesAsync();
             return location;
@@ -106,7 +108,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task UpdateAsync(Locations location)
         {
-            location.LastModificationTime = DateTime.Now;
+            location.LastModificationTime = DateTime.UtcNow;
             _context.Locations.Update(location);
             await _context.SaveChangesAsync();
         }
@@ -123,12 +125,12 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task<bool> ExistsAsync(int id)
         {
-            return await _context.Locations.AnyAsync(l => l.Id == id);
+            return await _context.Locations.AnyAsync(l => l.Id == id && l.IsDeleted != true);
         }
 
         public async Task<int> CountAsync()
         {
-            return await _context.Locations.CountAsync();
+            return await _context.Locations.CountAsync(l => l.IsDeleted != true);
         }
 
         public async Task<(List<Locations> Items, int TotalCount)> GetListPagedAsync(
@@ -142,7 +144,8 @@ namespace SeaHaven.DataServices.Implementation
         {
             IQueryable<Locations> query = _context.Locations
                 .AsNoTracking()
-                .Include(l => l.Account);
+                .Include(l => l.Account)
+                .Where(l => l.IsDeleted != true);
 
             if (!string.IsNullOrWhiteSpace(search))
             {
@@ -200,15 +203,16 @@ namespace SeaHaven.DataServices.Implementation
         {
             return await _context.Locations
                 .AsNoTracking()
+                .Include(l => l.Account)
                 .Include(l => l.Contacts.Where(c => c.IsDeleted != true))
-                .FirstOrDefaultAsync(l => l.Id == id, cancellationToken);
+                .FirstOrDefaultAsync(l => l.Id == id && l.IsDeleted != true, cancellationToken);
         }
 
         public async Task<Locations?> GetByIdForUpdateAsync(int id, CancellationToken cancellationToken)
         {
             return await _context.Locations
                 .Include(l => l.Contacts)
-                .FirstOrDefaultAsync(l => l.Id == id, cancellationToken);
+                .FirstOrDefaultAsync(l => l.Id == id && l.IsDeleted != true, cancellationToken);
         }
 
         public async Task<IReadOnlyList<Contacts>> GetSiteContactsByLocationIdsAsync(
@@ -228,7 +232,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task<Locations> AddAsync(Locations location, CancellationToken cancellationToken)
         {
-            location.CreatedDate = DateTime.Now;
+            location.CreatedDate = DateTime.UtcNow;
             await _context.Locations.AddAsync(location, cancellationToken);
             await _context.SaveChangesAsync(cancellationToken);
             return location;
@@ -236,35 +240,71 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task UpdateAsync(Locations location, CancellationToken cancellationToken)
         {
-            location.LastModificationTime = DateTime.Now;
+            location.LastModificationTime = DateTime.UtcNow;
             _context.Locations.Update(location);
             await _context.SaveChangesAsync(cancellationToken);
         }
 
-        public async Task<bool> DeleteByIdAsync(int id, CancellationToken cancellationToken)
+        public async Task<bool> SiteCodeExistsAsync(
+            string siteCode,
+            int? accountId,
+            int? excludeLocationId,
+            CancellationToken cancellationToken)
         {
-            var entity = await _context.Locations
-                .Include(l => l.Contacts)
-                .FirstOrDefaultAsync(l => l.Id == id, cancellationToken);
-            if (entity == null)
-                return false;
+            var normalized = siteCode.Trim().ToUpperInvariant();
 
-            var now = DateTime.Now;
-            foreach (var contact in entity.Contacts ?? Enumerable.Empty<Contacts>())
-            {
-                if (contact.IsDeleted != true)
-                {
-                    contact.IsDeleted = true;
-                    contact.DeletionTime = now;
+            return await _context.Locations
+                .AsNoTracking()
+                .Where(l => l.IsDeleted != true
+                    && l.AccountId == accountId
+                    && l.Name != null
+                    && l.Name.Trim().ToUpper() == normalized)
+                .Where(l => excludeLocationId == null || l.Id != excludeLocationId)
+                .AnyAsync(cancellationToken);
         }
 
-                contact.LocationId = null;
+        public async Task<(int Count, IReadOnlyList<int> Ids)> GetOpenWorkOrderIdsAsync(
+            int locationId,
+            string? siteCode,
+            int? siteAccountId,
+            int? callerAccountId,
+            int maxIds,
+            CancellationToken cancellationToken)
+        {
+            var code = string.IsNullOrWhiteSpace(siteCode) ? null : siteCode.Trim().ToUpper();
+
+            var query = _context.workOrders
+                .AsNoTracking()
+                .Where(w => w.IsDeleted != true
+                    && (w.LocationId == locationId
+                        || (code != null
+                            && w.LocationId == null
+                            && w.SiteCode != null
+                            && w.SiteCode.Trim().ToUpper() == code
+                            && (w.AccountId == null || w.AccountId == siteAccountId))));
+
+            if (callerAccountId is int accountId)
+                query = query.Where(w => w.AccountId == accountId);
+
+            query = WorkOrderBoardQueryFilters.ApplyStatusFilter(query, OpenLifecycleStatuses);
+
+            var count = await query.CountAsync(cancellationToken);
+            if (count == 0)
+                return (0, Array.Empty<int>());
+
+            var ids = await query
+                .OrderBy(w => w.Id)
+                .Select(w => w.Id)
+                .Take(maxIds)
+                .ToListAsync(cancellationToken);
+
+            return (count, ids);
         }
 
-            _context.Locations.Remove(entity);
-            await _context.SaveChangesAsync(cancellationToken);
-            return true;
-        }
+        private static readonly IReadOnlyList<LifecycleStatus> OpenLifecycleStatuses = Enum
+            .GetValues<LifecycleStatus>()
+            .Where(status => !LifecycleStatusSets.Terminal.Contains(status))
+            .ToList();
 
         public async Task<(IEnumerable<object> Items, int TotalCount)> GetAddressbookPagedAsync(
             int page,
@@ -273,7 +313,7 @@ namespace SeaHaven.DataServices.Implementation
         {
             search ??= "";
 
-            var query = _context.Locations.AsQueryable();
+            var query = _context.Locations.Where(l => l.IsDeleted != true);
 
             if (!string.IsNullOrWhiteSpace(search))
             {

SeaHaven.DataServices/Implementation/NotificationFeedDataService.cs

@@ -14,6 +14,8 @@ namespace SeaHaven.DataServices.Implementation
         // Uplift outcomes a requester is told about; "Denied" is the legacy spelling of Rejected.
         private static readonly string[] DecisionStatuses = { "Approved", "Rejected", "Denied", "Revoked" };
 
+        private static readonly string[] SlaSeverities = { "1", "2", "3", "4", "5" };
+
         private const string AssignToAuditField = "AssignTo";
         private const string LegacyAssignedToAuditField = "AssignedTo";
 
@@ -176,6 +178,89 @@ namespace SeaHaven.DataServices.Implementation
             return await candidates.Take(limit).ToListAsync(cancellationToken);
         }
 
+        public async Task<NotificationSlaCandidates> GetSlaCandidatesAsync(
+            NotificationFeedScope scope,
+            NotificationSlaCutoffs atRisk,
+            NotificationSlaCutoffs breached,
+            int breachedLimit,
+            CancellationToken cancellationToken)
+        {
+            var eligible = SlaEligibleWorkOrders(scope);
+
+            // Bounded by the longest window: nothing created more than 72 hours ago is still at risk.
+            var atRiskItems = await ProjectSla(CreatedAfter(CreatedAtOrBefore(eligible, atRisk), breached))
+                .OrderBy(candidate => candidate.CreatedAt)
+                .ThenBy(candidate => candidate.Id)
+                .ToListAsync(cancellationToken);
+
+            // Breaches stay until acknowledged, so legacy open work orders can make this set large.
+            var unacknowledged = CreatedAtOrBefore(eligible, breached)
+                .Where(w => !_context.WorkOrderAuditLogs.Any(log => log.WorkOrderId == w.Id
+                    && log.FieldName == SlaBreachAcknowledgementAudit.FieldName
+                    && log.NewValue == w.Severity));
+            var breachedTotal = await unacknowledged.CountAsync(cancellationToken);
+            var breachedItems = breachedTotal == 0
+                ? new List<NotificationSlaCandidate>()
+                : await ProjectSla(unacknowledged)
+                    .OrderByDescending(candidate => candidate.CreatedAt)
+                    .ThenByDescending(candidate => candidate.Id)
+                    .Take(breachedLimit)
+                    .ToListAsync(cancellationToken);
+
+            return new NotificationSlaCandidates
+            {
+                AtRisk = atRiskItems,
+                Breached = breachedItems,
+                BreachedTotal = breachedTotal
+            };
+        }
+
+        public Task<NotificationSlaCandidate?> GetSlaCandidateAsync(
+            NotificationFeedScope scope, int workOrderId, CancellationToken cancellationToken)
+            => ProjectSla(SlaEligibleWorkOrders(scope).Where(w => w.Id == workOrderId))
+                .FirstOrDefaultAsync(cancellationToken);
+
+        // Same rule as the board's severity facet: Reactive or Emergency with a stored SEV level "1"–"5".
+        private IQueryable<WorkOrder> SlaEligibleWorkOrders(NotificationFeedScope scope)
+            => OpenWorkOrders(scope).Where(w =>
+                (w.WorkOrderType == WorkOrderType.Reactive || w.WorkOrderType == WorkOrderType.Emergency)
+                && SlaSeverities.Contains(w.Severity ?? "")
+                && w.CreatedDate != null);
+
+        private static IQueryable<WorkOrder> CreatedAtOrBefore(IQueryable<WorkOrder> workOrders, NotificationSlaCutoffs cutoffs)
+        {
+            var (sev1, sev2, sev3, sev4, sev5) = (cutoffs.Sev1, cutoffs.Sev2, cutoffs.Sev3, cutoffs.Sev4, cutoffs.Sev5);
+            return workOrders.Where(w =>
+                (w.Severity == "1" && w.CreatedDate <= sev1)
+                || (w.Severity == "2" && w.CreatedDate <= sev2)
+                || (w.Severity == "3" && w.CreatedDate <= sev3)
+                || (w.Severity == "4" && w.CreatedDate <= sev4)
+                || (w.Severity == "5" && w.CreatedDate <= sev5));
+        }
+
+        private static IQueryable<WorkOrder> CreatedAfter(IQueryable<WorkOrder> workOrders, NotificationSlaCutoffs cutoffs)
+        {
+            var (sev1, sev2, sev3, sev4, sev5) = (cutoffs.Sev1, cutoffs.Sev2, cutoffs.Sev3, cutoffs.Sev4, cutoffs.Sev5);
+            return workOrders.Where(w =>
+                (w.Severity == "1" && w.CreatedDate > sev1)
+                || (w.Severity == "2" && w.CreatedDate > sev2)
+                || (w.Severity == "3" && w.CreatedDate > sev3)
+                || (w.Severity == "4" && w.CreatedDate > sev4)
+                || (w.Severity == "5" && w.CreatedDate > sev5));
+        }
+
+        private IQueryable<NotificationSlaCandidate> ProjectSla(IQueryable<WorkOrder> workOrders)
+            => workOrders.Select(w => new NotificationSlaCandidate
+            {
+                Id = w.Id,
+                Number = w.InternalWONumber ?? w.WorkerOrderNumber,
+                Severity = w.Severity!,
+                CreatedAt = w.CreatedDate!.Value,
+                BreachAcknowledged = _context.WorkOrderAuditLogs.Any(log => log.WorkOrderId == w.Id
+                    && log.FieldName == SlaBreachAcknowledgementAudit.FieldName
+                    && log.NewValue == w.Severity)
+            });
+
         private IQueryable<WorkOrder> ScopedWorkOrders(int? accountId)
         {
             var workOrders = WorkOrderBoardQueryFilters.ApplyBaseScope(_context.workOrders.AsNoTracking());

SeaHaven.DataServices/Implementation/PMScheduleDataService.cs

@@ -64,7 +64,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task<PMSchedules> AddAsync(PMSchedules schedule)
         {
-            schedule.CreatedDate = DateTime.Now;
+            schedule.CreatedDate = DateTime.UtcNow;
             await _context.PMSchedules.AddAsync(schedule);
             await _context.SaveChangesAsync();
             return schedule;
@@ -72,7 +72,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task UpdateAsync(PMSchedules schedule)
         {
-            schedule.LastModificationTime = DateTime.Now;
+            schedule.LastModificationTime = DateTime.UtcNow;
             _context.PMSchedules.Update(schedule);
             await _context.SaveChangesAsync();
         }

SeaHaven.DataServices/Implementation/UpliftDataService.cs

@@ -11,6 +11,9 @@ namespace SeaHaven.DataServices.Implementation
     public class UpliftDataService : IUpliftDataService
     {
         private static readonly ConcurrentDictionary<int, SemaphoreSlim> WorkOrderGates = new();
+
+        // The Rejected queue also surfaces the legacy "Denied" spelling, which reads as Rejected.
+        private static readonly string[] RejectedStatuses = { "Rejected", "Denied" };
         private readonly ApplicationDbContext _context;
 
         public UpliftDataService(ApplicationDbContext context)
@@ -46,7 +49,9 @@ namespace SeaHaven.DataServices.Implementation
                             && (d.IsDeleted == null || d.IsDeleted == false)
                         select new { u, d, v, ev, effectiveWorkOrderId, workOrder, reqUser, decUser };
 
-            if (!string.IsNullOrWhiteSpace(status))
+            if (string.Equals(status, "Rejected", StringComparison.Ordinal))
+                query = query.Where(x => RejectedStatuses.Contains(x.u.Status));
+            else if (!string.IsNullOrWhiteSpace(status))
                 query = query.Where(x => x.u.Status == status);
             if (tier.HasValue)
                 query = query.Where(x => x.u.RequiredTier == tier.Value);
@@ -54,12 +59,13 @@ namespace SeaHaven.DataServices.Implementation
             var total = await query.CountAsync(cancellationToken);
 
             // Approval queue read contract: the actionable queue (Pending) surfaces the
-            // oldest request first; the decision log (Approved) surfaces the most
-            // recently decided first. Every other read keeps the historical
+            // oldest request first; the decision logs (Approved, Rejected) surface the
+            // most recently decided first. Every other read keeps the historical
             // newest-request-first order. Id is the deterministic tiebreaker.
             if (string.Equals(status, "Pending", StringComparison.Ordinal))
                 query = query.OrderBy(x => x.u.CreatedDate).ThenBy(x => x.u.Id);
-            else if (string.Equals(status, "Approved", StringComparison.Ordinal))
+            else if (string.Equals(status, "Approved", StringComparison.Ordinal)
+                || string.Equals(status, "Rejected", StringComparison.Ordinal))
                 query = query.OrderByDescending(x => x.u.DecidedAt).ThenByDescending(x => x.u.Id);
             else
                 query = query.OrderByDescending(x => x.u.CreatedDate).ThenByDescending(x => x.u.Id);

SeaHaven.DataServices/Implementation/VendorOperationsDataService.cs

@@ -150,7 +150,7 @@ namespace SeaHaven.DataServices.Implementation
         }
 
         public Task<bool> LocationExistsAsync(int locationId, CancellationToken cancellationToken)
-            => _context.Locations.AnyAsync(location => location.Id == locationId, cancellationToken);
+            => _context.Locations.AnyAsync(location => location.Id == locationId && location.IsDeleted != true, cancellationToken);
 
         public async Task<Dictionary<int, Vendor>> GetVendorsByIdsAsync(IReadOnlyCollection<int> vendorIds, CancellationToken cancellationToken)
             => await _context.Vendors.Where(vendor => vendorIds.Contains(vendor.Id))

SeaHaven.DataServices/Implementation/WorkOrderAdvancedSearchDataService.cs

@@ -19,6 +19,26 @@ namespace SeaHaven.DataServices.Implementation
             var baseQuery = WorkOrderBoardQueryFilters.ApplyBaseScope(_context.workOrders.AsNoTracking());
             if (query.AccountId.HasValue)
                 baseQuery = WorkOrderBoardQueryFilters.ApplyAccountScope(baseQuery, query.AccountId.Value);
+
+            // An exact id set (a link from an alert or a linked-work-orders list) shows those work
+            // orders whatever their date, status or owner; only the base and tenant scope still apply.
+            baseQuery = query.Ids is { Count: > 0 } ids
+                ? baseQuery.Where(w => ids.Contains(w.Id))
+                : ApplyFilters(baseQuery, query);
+
+            var totalCount = await baseQuery.CountAsync();
+
+            var sorted = ApplySort(baseQuery, query.SortBy, query.SortDir);
+            var paged = sorted
+                .Skip(query.Page * query.PageSize)
+                .Take(query.PageSize);
+
+            var rows = await WorkOrderBoardProjection.ProjectRowsAsync(_context, paged, isUnscheduled: false);
+            return new WorkOrderAdvancedSearchResult(rows, totalCount);
+        }
+
+        private IQueryable<WorkOrder> ApplyFilters(IQueryable<WorkOrder> baseQuery, WorkOrderAdvancedSearchQuery query)
+        {
             if (query.UnscheduledOnly)
                 baseQuery = WorkOrderBoardQueryFilters.ApplyUnscheduledOnlyFilter(baseQuery);
             else
@@ -47,15 +67,7 @@ namespace SeaHaven.DataServices.Implementation
             if (normalizedSearch != null)
                 baseQuery = WorkOrderBoardSearchFilter.Apply(baseQuery, normalizedSearch);
 
-            var totalCount = await baseQuery.CountAsync();
-
-            var sorted = ApplySort(baseQuery, query.SortBy, query.SortDir);
-            var paged = sorted
-                .Skip(query.Page * query.PageSize)
-                .Take(query.PageSize);
-
-            var rows = await WorkOrderBoardProjection.ProjectRowsAsync(_context, paged, isUnscheduled: false);
-            return new WorkOrderAdvancedSearchResult(rows, totalCount);
+            return baseQuery;
         }
 
         private static IQueryable<WorkOrder> ApplySort(IQueryable<WorkOrder> query, string sortBy, string sortDir)

SeaHaven.DataServices/Implementation/WorkOrderCompletionDataService.cs

@@ -41,9 +41,6 @@ namespace SeaHaven.DataServices.Implementation
         public void SetExpectedWorkOrderVersion(WorkOrder workOrder, byte[] version)
             => _context.Entry(workOrder).Property(w => w.RowVersion).OriginalValue = version;
 
-        public Task<CompletionDocTemplate?> GetTrackedTemplateAsync(int id, CancellationToken cancellationToken)
-            => _context.CompletionDocTemplates.FirstOrDefaultAsync(t => t.Id == id && t.IsDeleted != true, cancellationToken);
-
         public Task SaveAsync(CancellationToken cancellationToken)
             => _context.SaveChangesAsync(cancellationToken);
     }

SeaHaven.DataServices/Implementation/WorkOrderDataService.cs

@@ -193,7 +193,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task<WorkOrder> AddAsync(WorkOrder workOrder)
         {
-            workOrder.CreatedDate = DateTime.Now;
+            workOrder.CreatedDate ??= DateTime.UtcNow;
             await _context.workOrders.AddAsync(workOrder);
             await _context.SaveChangesAsync();
             return workOrder;
@@ -201,7 +201,7 @@ namespace SeaHaven.DataServices.Implementation
 
         public async Task UpdateAsync(WorkOrder workOrder)
         {
-            workOrder.LastModificationTime = DateTime.Now;
+            workOrder.LastModificationTime = DateTime.UtcNow;
             _context.workOrders.Update(workOrder);
             await _context.SaveChangesAsync();
         }

SeaHaven.DataServices/Interfaces/CompletionDocTemplateModels.cs

@@ -0,0 +1,26 @@
+using Data.SeaHavenIndustries.Enums;
+
+namespace SeaHaven.DataServices.Interfaces
+{
+    public record CompletionDocTemplateProcedureRow(
+        int Id,
+        int SortOrder,
+        string Name,
+        string Description);
+
+    // Read model for the completion document templates registry: the legacy
+    // columns plus authored content and audit display data.
+    public record CompletionDocTemplateDetailRow(
+        int Id,
+        string Name,
+        string ServiceKey,
+        WorkOrderType? WorkOrderType,
+        string TemplateUrl,
+        bool IsActive,
+        string? ExtraSafetyNote,
+        DateTime? CreatedAt,
+        DateTime? UpdatedAt,
+        string? CreatedByFirstName,
+        string? CreatedByLastName,
+        IReadOnlyList<CompletionDocTemplateProcedureRow> Procedures);
+}

SeaHaven.DataServices/Interfaces/ILocationDataService.cs

@@ -52,6 +52,31 @@ namespace SeaHaven.DataServices.Interfaces
 
         Task<Locations> AddAsync(Locations location, CancellationToken cancellationToken);
         Task UpdateAsync(Locations location, CancellationToken cancellationToken);
-        Task<bool> DeleteByIdAsync(int id, CancellationToken cancellationToken);
+
+        /// <summary>
+        /// True when a live (not deleted) site of the same account already uses
+        /// <paramref name="siteCode"/>, compared trimmed and case-insensitively.
+        /// A null account matches only other sites without an account.
+        /// </summary>
+        Task<bool> SiteCodeExistsAsync(
+            string siteCode,
+            int? accountId,
+            int? excludeLocationId,
+            CancellationToken cancellationToken);
+
+        /// <summary>
+        /// Open (not Completed or Canceled, legacy status aware) and not deleted work
+        /// orders that reference the site by id, or by site code when they carry no
+        /// location id and no other account. <paramref name="callerAccountId"/>
+        /// narrows to one account. Returns the full count and at most
+        /// <paramref name="maxIds"/> ids, ascending.
+        /// </summary>
+        Task<(int Count, IReadOnlyList<int> Ids)> GetOpenWorkOrderIdsAsync(
+            int locationId,
+            string? siteCode,
+            int? siteAccountId,
+            int? callerAccountId,
+            int maxIds,
+            CancellationToken cancellationToken);
     }
 }

SeaHaven.DataServices/Interfaces/INotificationFeedDataService.cs

@@ -48,5 +48,22 @@ namespace SeaHaven.DataServices.Interfaces
         /// </summary>
         Task<IReadOnlyList<NotificationUpliftDecisionCandidate>> GetUpliftDecisionsAsync(
             NotificationPersonalScope scope, DateTime since, int limit, CancellationToken cancellationToken);
+
+        /// <summary>
+        /// Open Reactive/Emergency work orders with a SEV 1–5 level, split by creation time: at risk when
+        /// created at or before <paramref name="atRisk"/> but after <paramref name="breached"/>, breached when
+        /// created at or before <paramref name="breached"/> and not yet acknowledged for their current level.
+        /// Breaches are the <paramref name="breachedLimit"/> newest; the at-risk set is bounded by the longest window.
+        /// </summary>
+        Task<NotificationSlaCandidates> GetSlaCandidatesAsync(
+            NotificationFeedScope scope,
+            NotificationSlaCutoffs atRisk,
+            NotificationSlaCutoffs breached,
+            int breachedLimit,
+            CancellationToken cancellationToken);
+
+        /// <summary>The work order as an SLA candidate inside <paramref name="scope"/>, or null when it is not one.</summary>
+        Task<NotificationSlaCandidate?> GetSlaCandidateAsync(
+            NotificationFeedScope scope, int workOrderId, CancellationToken cancellationToken);
     }
 }

SeaHaven.DataServices/Interfaces/IWorkOrderCompletionDataService.cs

@@ -15,7 +15,6 @@ namespace SeaHaven.DataServices.Interfaces
             CancellationToken cancellationToken);
 
         void SetExpectedWorkOrderVersion(WorkOrder workOrder, byte[] version);
-        Task<CompletionDocTemplate?> GetTrackedTemplateAsync(int id, CancellationToken cancellationToken);
         Task SaveAsync(CancellationToken cancellationToken);
     }
 }

SeaHaven.DataServices/Interfaces/IWorkOrderDetailDataService.cs

@@ -25,11 +25,43 @@ namespace SeaHaven.DataServices.Interfaces
 
     public interface ICompletionDocTemplateDataService
     {
-        Task<IReadOnlyList<CompletionDocTemplateRow>> GetActiveAsync(string? serviceKey, WorkOrderType? workOrderType);
-        Task<CompletionDocTemplateRow?> GetByIdAsync(int id);
         Task<CompletionDocTemplateRow?> ResolveForWorkOrderAsync(string? trade, WorkOrderType? workOrderType);
-        Task<CompletionDocTemplate> CreateAsync(CompletionDocTemplate template);
-        Task UpdateAsync(CompletionDocTemplate template);
-        Task<bool> DeleteAsync(int id);
+
+        Task<IReadOnlyList<CompletionDocTemplateDetailRow>> ListAsync(
+            string? search,
+            string? serviceKey,
+            WorkOrderType? workOrderType,
+            CancellationToken cancellationToken);
+
+        Task<CompletionDocTemplateDetailRow?> GetDetailAsync(int id, CancellationToken cancellationToken);
+
+        /// <summary>Tracked, not-deleted template with its procedures loaded, for editing.</summary>
+        Task<CompletionDocTemplate?> GetTrackedForEditAsync(int id, CancellationToken cancellationToken);
+
+        Task<int> CreateAsync(CompletionDocTemplate template, CancellationToken cancellationToken);
+
+        /// <summary>
+        /// Commits edits to a template from <see cref="GetTrackedForEditAsync"/>. A non-null
+        /// <paramref name="replacementProcedures"/> replaces the whole procedure list.
+        /// </summary>
+        Task SaveEditAsync(
+            CompletionDocTemplate template,
+            IReadOnlyList<CompletionDocTemplateProcedure>? replacementProcedures,
+            CancellationToken cancellationToken);
+
+        /// <summary>
+        /// Soft-deletes the template and clears every Service link to it in the same commit.
+        /// Services keep RequiresCompletionDocument. False when the template does not exist.
+        /// </summary>
+        Task<bool> DeleteAndUnlinkServicesAsync(int id, string? deleterUserId, CancellationToken cancellationToken);
+
+        /// <summary>
+        /// Ids of open (non-terminal) work orders whose Service links this template,
+        /// restricted to <paramref name="accountId"/> when set.
+        /// </summary>
+        Task<IReadOnlyList<int>> GetOpenLinkedWorkOrderIdsAsync(
+            int templateId,
+            int? accountId,
+            CancellationToken cancellationToken);
     }
 }

SeaHaven.DataServices/Interfaces/WorkOrderAdvancedSearchModels.cs

@@ -33,7 +33,8 @@ namespace SeaHaven.DataServices.Interfaces
         string SortBy,
         string SortDir,
         int? AccountId = null,
-        bool IncludeDateless = false);
+        bool IncludeDateless = false,
+        IReadOnlyList<int>? Ids = null);
 
     public record WorkOrderAdvancedSearchResult(
         IReadOnlyList<WorkOrderBoardRawRow> Rows,

SeaHaven.DataServices/Models/NotificationFeedReadModels.cs

@@ -64,3 +64,38 @@ public sealed class NotificationUpliftDecisionCandidate
     public string? DecisionNote { get; init; }
     public DateTime DecidedAt { get; init; }
 }
+
+/// <summary>
+/// Per SEV level, the latest work-order creation time that has reached a response-window threshold.
+/// The business service computes them; the query only compares creation times.
+/// </summary>
+public sealed record NotificationSlaCutoffs(DateTime Sev1, DateTime Sev2, DateTime Sev3, DateTime Sev4, DateTime Sev5);
+
+/// <summary>
+/// The work-order audit entry that records an SLA breach acknowledgement: who (UserId), when (CreatedAt)
+/// and the SEV level whose deadline was missed (NewValue). It is also what keeps the breach out of the feed.
+/// </summary>
+public static class SlaBreachAcknowledgementAudit
+{
+    public const string FieldName = "SlaBreachAcknowledged";
+}
+
+/// <summary>An open Reactive/Emergency work order with a SEV 1–5 level and a creation time.</summary>
+public sealed class NotificationSlaCandidate
+{
+    public int Id { get; init; }
+    public string? Number { get; init; }
+    public string Severity { get; init; } = "";
+    public DateTime CreatedAt { get; init; }
+    /// <summary>A breach of the work order's current severity has already been acknowledged.</summary>
+    public bool BreachAcknowledged { get; init; }
+}
+
+public sealed class NotificationSlaCandidates
+{
+    /// <summary>Every work order past half its window but not past the whole window.</summary>
+    public IReadOnlyList<NotificationSlaCandidate> AtRisk { get; init; } = Array.Empty<NotificationSlaCandidate>();
+    /// <summary>Unacknowledged breaches: the newest slice, plus the unbounded total.</summary>
+    public IReadOnlyList<NotificationSlaCandidate> Breached { get; init; } = Array.Empty<NotificationSlaCandidate>();
+    public int BreachedTotal { get; init; }
+}

SeaHaven.Services.Tests/TeamEffectivePermissionsTests.cs

@@ -0,0 +1,174 @@
+using Data.SeaHavenIndustries.Enums;
+using FluentAssertions;
+using SeaHaven.DataServices.Dto;
+using SeaHaven.DataServices.Interfaces;
+using SeaHaven.Services.Constants;
+using SeaHaven.Services.DTOs;
+using SeaHaven.Services.Implementation;
+using System.Security.Claims;
+using Xunit;
+
+namespace SeaHaven.Services.Tests;
+
+public sealed class TeamEffectivePermissionsTests
+{
+    [Fact]
+    public async Task Scheduler_Receives_Role_Defaults()
+    {
+        var data = new FakeUsers().Add("u1", "Scheduler");
+
+        var result = await Service(data).GetEffectivePermissionsAsync(Caller("u1"), CancellationToken.None);
+
+        result.IsSuccess.Should().BeTrue();
+        result.Value!.Permissions.Should().Contain(new[]
+        {
+            TeamPermissionKeys.CreateCompletionDocTemplates,
+            TeamPermissionKeys.EditCompletionDocTemplates
+        });
+        result.Value.Permissions.Should().NotContain(TeamPermissionKeys.DeleteCompletionDocTemplates);
+    }
+
+    [Fact]
+    public async Task Grant_Override_Adds_A_Key_Outside_The_Role_Defaults()
+    {
+        var data = new FakeUsers().Add(
+            "u1", "Dispatcher", (TeamPermissionKeys.CreateCompletionDocTemplates, UserPermissionState.Allow));
+
+        var result = await Service(data).GetEffectivePermissionsAsync(Caller("u1"), CancellationToken.None);
+
+        result.Value!.Permissions.Should().Contain(TeamPermissionKeys.CreateCompletionDocTemplates);
+        result.Value.Permissions.Should().NotContain(TeamPermissionKeys.EditCompletionDocTemplates);
+    }
+
+    [Fact]
+    public async Task Revoke_Override_Removes_A_Role_Default()
+    {
+        var data = new FakeUsers().Add(
+            "u1", "Scheduler", (TeamPermissionKeys.EditCompletionDocTemplates, UserPermissionState.Deny));
+
+        var result = await Service(data).GetEffectivePermissionsAsync(Caller("u1"), CancellationToken.None);
+
+        result.Value!.Permissions.Should().NotContain(TeamPermissionKeys.EditCompletionDocTemplates);
+        result.Value.Permissions.Should().Contain(TeamPermissionKeys.CreateCompletionDocTemplates);
+    }
+
+    [Fact]
+    public async Task Admin_Holds_Every_Key_Even_With_A_Revoke_Override()
+    {
+        var data = new FakeUsers().Add(
+            "u1", "Admin", (TeamPermissionKeys.DeleteCompletionDocTemplates, UserPermissionState.Deny));
+
+        var result = await Service(data).GetEffectivePermissionsAsync(Caller("u1"), CancellationToken.None);
+
+        result.Value!.Permissions.Should().Equal(TeamPermissionKeys.All);
+    }
+
+    [Fact]
+    public async Task Keys_Match_What_The_Write_Path_Enforces()
+    {
+        var data = new FakeUsers().Add(
+            "u1", "Dispatcher",
+            (TeamPermissionKeys.CreateCompletionDocTemplates, UserPermissionState.Allow),
+            (TeamPermissionKeys.CreateSites, UserPermissionState.Deny));
+        var policy = new TeamPermissionPolicy();
+        var user = await data.GetUserAsync("u1", CancellationToken.None);
+
+        var result = await Service(data).GetEffectivePermissionsAsync(Caller("u1"), CancellationToken.None);
+
+        result.Value!.Permissions.Should().Equal(
+            TeamPermissionKeys.All.Where(key => policy.IsAllowed(user!.RoleName, key, user.Overrides)));
+    }
+
+    [Fact]
+    public async Task Reads_Only_The_Caller_Identified_By_The_Token()
+    {
+        var data = new FakeUsers()
+            .Add("u1", "Dispatcher")
+            .Add("u2", "Dispatcher", (TeamPermissionKeys.DeleteWorkOrders, UserPermissionState.Allow));
+        using var cancellation = new CancellationTokenSource();
+
+        var result = await Service(data).GetEffectivePermissionsAsync(Caller("u1"), cancellation.Token);
+
+        result.Value!.Permissions.Should().NotContain(TeamPermissionKeys.DeleteWorkOrders);
+        data.RequestedUserIds.Should().Equal("u1");
+        data.LastToken.Should().Be(cancellation.Token);
+    }
+
+    [Fact]
+    public async Task Unauthenticated_Caller_Is_Rejected_Before_Data_Access()
+    {
+        var data = new FakeUsers().Add("u1", "Admin");
+        var anonymous = new ClaimsPrincipal(new ClaimsIdentity(
+            new[] { new Claim(ClaimTypes.NameIdentifier, "u1") }));
+
+        var result = await Service(data).GetEffectivePermissionsAsync(anonymous, CancellationToken.None);
+
+        result.Status.Should().Be(TeamPermissionResultStatus.Unauthorized);
+        data.RequestedUserIds.Should().BeEmpty();
+    }
+
+    [Fact]
+    public async Task Token_Without_A_User_Id_Is_Rejected_Before_Data_Access()
+    {
+        var data = new FakeUsers().Add("u1", "Admin");
+        var noId = new ClaimsPrincipal(new ClaimsIdentity(
+            new[] { new Claim(ClaimTypes.Role, "Admin") }, "test"));
+
+        var result = await Service(data).GetEffectivePermissionsAsync(noId, CancellationToken.None);
+
+        result.Status.Should().Be(TeamPermissionResultStatus.Unauthorized);
+        data.RequestedUserIds.Should().BeEmpty();
+    }
+
+    [Fact]
+    public async Task Token_For_A_Removed_User_Is_Rejected()
+    {
+        var data = new FakeUsers();
+
+        var result = await Service(data).GetEffectivePermissionsAsync(Caller("gone"), CancellationToken.None);
+
+        result.Status.Should().Be(TeamPermissionResultStatus.Unauthorized);
+        result.Value.Should().BeNull();
+    }
+
+    private static TeamPermissionService Service(FakeUsers data) =>
+        new(data, new TeamPermissionPolicy());
+
+    private static ClaimsPrincipal Caller(string userId) =>
+        new(new ClaimsIdentity(new[] { new Claim(ClaimTypes.NameIdentifier, userId) }, "test"));
+
+    private sealed class FakeUsers : ITeamPermissionOverrideDataService
+    {
+        private readonly Dictionary<string, TeamPermissionUserData> _users = new();
+
+        public List<string> RequestedUserIds { get; } = new();
+        public CancellationToken LastToken { get; private set; }
+
+        public FakeUsers Add(string userId, string role, params (string Key, UserPermissionState State)[] overrides)
+        {
+            _users[userId] = new TeamPermissionUserData
+            {
+                UserId = userId,
+                RoleName = role,
+                Overrides = overrides.ToDictionary(o => o.Key, o => o.State, StringComparer.OrdinalIgnoreCase)
+            };
+            return this;
+        }
+
+        public Task<TeamPermissionUserData?> GetUserAsync(string userId, CancellationToken cancellationToken)
+        {
+            RequestedUserIds.Add(userId);
+            LastToken = cancellationToken;
+            return Task.FromResult(_users.GetValueOrDefault(userId));
+        }
+
+        public Task SetOverrideAsync(string userId, string permissionKey, UserPermissionState state, CancellationToken cancellationToken) =>
+            throw new InvalidOperationException("Reading permissions must not write.");
+
+        public Task SetOverridesAsync(string userId, IReadOnlyDictionary<string, UserPermissionState> overrides, CancellationToken cancellationToken) =>
+            throw new InvalidOperationException("Reading permissions must not write.");
+
+        public Task ClearOverridesAsync(string userId, CancellationToken cancellationToken) =>
+            throw new InvalidOperationException("Reading permissions must not write.");
+    }
+}

SeaHaven.Services/DTOs/IdentityDTOs.cs

@@ -11,6 +11,20 @@ namespace SeaHaven.Services.DTOs
         public string Id { get; set; } = string.Empty;
     }
 
+    public enum ChangePasswordStatus
+    {
+        Succeeded,
+        CurrentPasswordIncorrect,
+        PasswordRejected,
+        /// <summary>Identity failed for a reason other than the password policy.</summary>
+        Failed
+    }
+
+    public sealed class ChangePasswordResultDTO
+    {
+        public ChangePasswordStatus Status { get; init; }
+    }
+
     public class UpdateProfileRequestDTO
     {
         public string? Name { get; set; }

SeaHaven.Services/DTOs/LocationDTOs.cs

@@ -15,6 +15,7 @@ namespace SeaHaven.Services.DTOs
         public string? Status { get; set; }
         public int? AccountId { get; set; }
         public string? AccountName { get; set; }
+        public string? Notes { get; set; }
         public DateTime? CreatedDate { get; set; }
         public string? CreatedBy { get; set; }
 
@@ -70,6 +71,7 @@ namespace SeaHaven.Services.DTOs
         public string? ContactEmail { get; set; }
         public string? Status { get; set; }
         public int? AccountId { get; set; }
+        public string? Notes { get; set; }
 
         /// <summary>SH-138: null keeps legacy behavior; empty array is a validation error.</summary>
         public List<SiteContactRequestDTO>? Contacts { get; set; }
@@ -88,6 +90,9 @@ namespace SeaHaven.Services.DTOs
         public string? Status { get; set; }
         public int? AccountId { get; set; }
 
+        /// <summary>Null keeps the stored notes.</summary>
+        public string? Notes { get; set; }
+
         /// <summary>SH-138: null keeps legacy behavior and must not mutate contact rows.</summary>
         public List<SiteContactRequestDTO>? Contacts { get; set; }
     }
@@ -99,4 +104,18 @@ namespace SeaHaven.Services.DTOs
         public string? City { get; set; }
         public string? State { get; set; }
     }
+
+    /// <summary>Site contacts and notes edited from the work-order Site dialog.</summary>
+    public class SiteContactInfoRequestDTO
+    {
+        public List<SiteContactRequestDTO>? Contacts { get; set; }
+        public string? Notes { get; set; }
+    }
+
+    /// <summary>Open (not Completed or Canceled) work orders that reference a site.</summary>
+    public class SiteOpenWorkOrdersDTO
+    {
+        public int Count { get; set; }
+        public IReadOnlyList<int> WorkOrderIds { get; set; } = Array.Empty<int>();
+    }
 }

SeaHaven.Services/DTOs/NotificationFeedDTOs.cs

@@ -126,9 +126,26 @@ namespace SeaHaven.Services.DTOs
         public IReadOnlyList<NotificationItemDto> Items { get; init; } = Array.Empty<NotificationItemDto>();
     }
 
+    /// <summary>
+    /// A work order past half of its SEV response window and not yet past the whole window, with the
+    /// server-computed clock. Drives the top-of-app banner and the one-time 50% toast.
+    /// </summary>
+    public sealed class NotificationSlaWorkOrderDto
+    {
+        public int Id { get; init; }
+        public string? Number { get; init; }
+        public int Severity { get; init; }
+        /// <summary>The work order's creation time; the response clock never starts at the scheduled date.</summary>
+        public DateTime StartedAt { get; init; }
+        public DateTime DeadlineAt { get; init; }
+        public int PercentElapsed { get; init; }
+    }
+
     public sealed class NotificationFeedDto
     {
         public DateTime GeneratedAt { get; init; }
         public IReadOnlyList<NotificationSectionDto> Sections { get; init; } = Array.Empty<NotificationSectionDto>();
+        /// <summary>Every at-risk work order in the feed's scope, oldest first; not capped like section items.</summary>
+        public IReadOnlyList<NotificationSlaWorkOrderDto> SlaAtRisk { get; init; } = Array.Empty<NotificationSlaWorkOrderDto>();
     }
 }

SeaHaven.Services/DTOs/TeamPermissionDTOs.cs

@@ -16,6 +16,11 @@ public sealed class TeamPermissionValueDTO
     public bool IsGranted { get; init; }
 }
 
+public sealed class EffectivePermissionsDTO
+{
+    public required IReadOnlyList<string> Permissions { get; init; }
+}
+
 public sealed class SetTeamPermissionOverrideDTO
 {
     public UserPermissionState State { get; init; }
@@ -24,6 +29,7 @@ public sealed class SetTeamPermissionOverrideDTO
 public enum TeamPermissionResultStatus
 {
     Success,
+    Unauthorized,
     Forbidden,
     NotFound,
     InvalidPermissionKey

SeaHaven.Services/DTOs/WorkOrderBoardRequestDTOs.cs

@@ -116,6 +116,12 @@ namespace SeaHaven.Services.DTOs
         public bool HasUplift { get; set; }
         public List<string>? UpliftStatuses { get; set; }
         public bool MyWorkOrders { get; set; }
+        /// <summary>
+        /// Comma-separated work-order ids, at most <see cref="WorkOrderIdSet.MaxCount"/> distinct.
+        /// When present the result is exactly those work orders inside the caller's tenant scope,
+        /// and every other filter (dates, statuses, dispatchers, facets, search) is ignored.
+        /// </summary>
+        public string? Ids { get; set; }
         public string? SortBy { get; set; }
         public string? SortDir { get; set; }
     }

SeaHaven.Services/DTOs/WorkOrderDetailDTOs.cs

@@ -30,13 +30,66 @@ namespace SeaHaven.Services.DTOs
         public bool IsActive { get; set; }
     }
 
+    // Completion document templates registry item and detail (same shape).
+    public class CompletionDocTemplateDetailDto : CompletionDocTemplateDto
+    {
+        public string? ExtraSafetyNote { get; set; }
+        public List<CompletionDocTemplateProcedureDto> Procedures { get; set; } = new();
+        public DateTime? CreatedAt { get; set; }
+        public DateTime? UpdatedAt { get; set; }
+        public string? CreatedByName { get; set; }
+    }
+
+    public class CompletionDocTemplateProcedureDto
+    {
+        public int Id { get; set; }
+        public string Name { get; set; } = "";
+        public string Description { get; set; } = "";
+        public int SortOrder { get; set; }
+    }
+
+    // Create/update body. Legacy fields are optional: on update, null leaves the
+    // stored value unchanged, as does a null Procedures list. WorkOrderType is the
+    // exception: omitting it keeps the stored value, while an explicit
+    // "workOrderType": null clears it so the template applies to every work order
+    // type of its trade. ExtraSafetyNote is always applied, so null removes the note.
     public class CompletionDocTemplateCreateDto
     {
-        public string Name { get; set; } = "";
-        public string ServiceKey { get; set; } = "";
-        public WorkOrderType? WorkOrderType { get; set; }
-        public string TemplateUrl { get; set; } = "";
-        public bool IsActive { get; set; } = true;
+        private WorkOrderType? _workOrderType;
+
+        public string? Name { get; set; }
+        public string? ExtraSafetyNote { get; set; }
+        public List<CompletionDocTemplateProcedureInputDto>? Procedures { get; set; }
+        public string? ServiceKey { get; set; }
+
+        public WorkOrderType? WorkOrderType
+        {
+            get => _workOrderType;
+            set
+            {
+                _workOrderType = value;
+                WorkOrderTypeSpecified = true;
+            }
+        }
+
+        // True when the body carried workOrderType at all, including as null.
+        [System.Text.Json.Serialization.JsonIgnore]
+        public bool WorkOrderTypeSpecified { get; private set; }
+
+        public string? TemplateUrl { get; set; }
+        public bool? IsActive { get; set; }
+    }
+
+    public class CompletionDocTemplateProcedureInputDto
+    {
+        public string? Name { get; set; }
+        public string? Description { get; set; }
+    }
+
+    public class CompletionDocTemplateLinkedWorkOrdersDto
+    {
+        public int Count { get; set; }
+        public List<int> WorkOrderIds { get; set; } = new();
     }
 
     public class WorkOrderCompletionDto

SeaHaven.Services/Exceptions/SiteExceptions.cs

@@ -0,0 +1,24 @@
+namespace SeaHaven.Services.Exceptions;
+
+/// <summary>Another live site of the same client already uses the requested site code.</summary>
+public sealed class SiteCodeConflictException : Exception
+{
+    public const string ErrorCode = "DuplicateSiteCode";
+    public const string PublicMessage = "This site code already exists.";
+
+    public SiteCodeConflictException()
+        : base(PublicMessage)
+    {
+    }
+}
+
+/// <summary>The caller lacks the permission required for a site mutation.</summary>
+public sealed class SiteForbiddenException : Exception
+{
+    public const string DeleteDeniedMessage = "You are not allowed to delete sites.";
+
+    public SiteForbiddenException(string message)
+        : base(message)
+    {
+    }
+}

SeaHaven.Services/Helpers/NotificationAudience.cs

@@ -0,0 +1,27 @@
+using System.Security.Claims;
+using SeaHaven.Services.Exceptions;
+
+namespace SeaHaven.Services.Helpers
+{
+    /// <summary>Whose work orders the Notification Center covers for the signed-in user.</summary>
+    public static class NotificationAudience
+    {
+        // Dispatchers see their own work orders. Roles that already see every dispatcher's
+        // work on the dashboard see the whole account, including work nobody owns yet.
+        public static (string? DispatcherId, bool SeesUnassigned) Resolve(ClaimsPrincipal user)
+        {
+            if (user.IsInRole("Dispatcher"))
+            {
+                var dispatcherId = user.FindFirstValue(ClaimTypes.NameIdentifier);
+                if (string.IsNullOrWhiteSpace(dispatcherId))
+                    throw new WorkOrderBoardValidationException("Forbidden", "Dispatcher identity is required.");
+                return (dispatcherId, false);
+            }
+
+            if (user.IsInRole("Admin") || user.IsInRole("Manager") || user.IsInRole("Scheduler"))
+                return (null, true);
+
+            throw new WorkOrderBoardValidationException("Forbidden", "Notifications require an authorized role.");
+        }
+    }
+}

SeaHaven.Services/Helpers/SlaResponseWindows.cs

@@ -0,0 +1,55 @@
+namespace SeaHaven.Services.Helpers
+{
+    public enum SlaState
+    {
+        OnTrack,
+        /// <summary>At least half of the response window has elapsed.</summary>
+        AtRisk,
+        /// <summary>The whole response window has elapsed: the response deadline was missed.</summary>
+        Breached
+    }
+
+    /// <summary>Where one work order stands against its SEV response window.</summary>
+    public sealed record SlaClock(int Severity, DateTime StartedAt, DateTime DeadlineAt, int PercentElapsed, SlaState State);
+
+    /// <summary>
+    /// Respond deadlines from the client's SEV table, the same values the severity badge tooltip shows.
+    /// They apply to Reactive and Emergency work orders with a severity, and the clock starts when the
+    /// work order is created, never at its scheduled date. The table's "next day if after hours" note
+    /// is not modelled: the clock always counts the plain hours.
+    /// </summary>
+    public static class SlaResponseWindows
+    {
+        public static readonly IReadOnlyDictionary<int, TimeSpan> Respond = new Dictionary<int, TimeSpan>
+        {
+            [1] = TimeSpan.FromHours(2),
+            [2] = TimeSpan.FromHours(4),
+            [3] = TimeSpan.FromHours(8),
+            [4] = TimeSpan.FromHours(24),
+            [5] = TimeSpan.FromHours(72)
+        };
+
+        /// <summary>The latest creation time at which a work order of this level has used half its window.</summary>
+        public static DateTime AtRiskCreatedAtOrBefore(int severity, DateTime now) => now - Respond[severity] / 2;
+
+        /// <summary>The latest creation time at which a work order of this level has missed its deadline.</summary>
+        public static DateTime BreachedCreatedAtOrBefore(int severity, DateTime now) => now - Respond[severity];
+
+        /// <summary>Null when the severity is not a SEV 1–5 level.</summary>
+        public static SlaClock? Evaluate(string? severity, DateTime createdAt, DateTime now)
+        {
+            var level = WorkOrderSeverityRules.ParseLevel(severity);
+            if (level is not int sev)
+                return null;
+
+            var window = Respond[sev];
+            var startedAt = DateTime.SpecifyKind(createdAt, DateTimeKind.Utc);
+            var elapsed = now - startedAt;
+            var state = elapsed >= window
+                ? SlaState.Breached
+                : elapsed >= window / 2 ? SlaState.AtRisk : SlaState.OnTrack;
+            var percent = (int)Math.Floor(Math.Max(elapsed.Ticks, 0) * 100d / window.Ticks);
+            return new SlaClock(sev, startedAt, startedAt + window, percent, state);
+        }
+    }
+}

SeaHaven.Services/Helpers/WorkOrderCompletionSnapshotMapper.cs

@@ -25,7 +25,7 @@ namespace SeaHaven.Services.Helpers
                 JoinName(contact?.POC?.FirstName, contact?.POC?.MiddleName, contact?.POC?.LastName),
                 WorkOrderPocSiteContact.DisplayName(sitePrimary));
             var pocPhone = FirstNotBlank(workOrder.PocPhone, contact?.POC?.PhoneNumber, sitePrimary?.PhoneNumber);
-            var pocNotes = FirstNotBlank(workOrder.PocNotes, contact?.Notes);
+            var pocNotes = FirstNotBlank(workOrder.PocNotes, contact?.Notes, location?.Notes);
 
             var contacts = new List<WorkOrderFrozenPocContact>();
             AddContact(contacts, pocName, pocPhone);

SeaHaven.Services/Helpers/WorkOrderIdSet.cs

@@ -0,0 +1,38 @@
+using System.Globalization;
+
+namespace SeaHaven.Services.Helpers
+{
+    /// <summary>
+    /// The board's exact work-order id filter: comma-separated positive integers, deduplicated,
+    /// at most <see cref="MaxCount"/> distinct ids.
+    /// </summary>
+    public static class WorkOrderIdSet
+    {
+        public const int MaxCount = 200;
+
+        /// <summary>
+        /// Null when <paramref name="raw"/> is absent or blank. Throws <see cref="ArgumentException"/>
+        /// (a 400 on the board) for any token that is not a positive integer, or too many ids.
+        /// </summary>
+        public static IReadOnlyList<int>? ParseOrThrow(string? raw)
+        {
+            if (string.IsNullOrWhiteSpace(raw))
+                return null;
+
+            var ids = new List<int>();
+            var seen = new HashSet<int>();
+            foreach (var token in raw.Split(','))
+            {
+                if (!int.TryParse(token.Trim(), NumberStyles.None, CultureInfo.InvariantCulture, out var id) || id <= 0)
+                    throw new ArgumentException("ids must be a comma-separated list of positive work order ids.");
+                if (seen.Add(id))
+                    ids.Add(id);
+            }
+
+            if (ids.Count > MaxCount)
+                throw new ArgumentException($"ids accepts at most {MaxCount} work orders.");
+
+            return ids;
+        }
+    }
+}

SeaHaven.Services/Implementation/AuthenticationService.cs

@@ -80,16 +80,30 @@ namespace SeaHaven.Services.Implementation
             return null;
         }
 
-        public async Task<bool> ChangePasswordAsync(string userId, string? currentPassword, string? confirmPassword, CancellationToken cancellationToken)
+        public async Task<ChangePasswordResultDTO> ChangePasswordAsync(string userId, string? currentPassword, string? newPassword, CancellationToken cancellationToken)
         {
+            cancellationToken.ThrowIfCancellationRequested();
             var user = await _userManager.FindByIdAsync(userId);
-            if (user == null)
-                return false;
+            if (user == null || user.IsDeleted == true)
+                return ChangePasswordResult(ChangePasswordStatus.CurrentPasswordIncorrect);
 
-            var result = await _userManager.ChangePasswordAsync(user, currentPassword ?? "", confirmPassword ?? "");
-            return result.Succeeded;
+            // The current password is verified before the new one is evaluated, so a
+            // caller without it learns nothing about the policy outcome.
+            if (!await _userManager.CheckPasswordAsync(user, currentPassword ?? ""))
+                return ChangePasswordResult(ChangePasswordStatus.CurrentPasswordIncorrect);
+
+            var result = await _userManager.ChangePasswordAsync(user, currentPassword ?? "", newPassword ?? "");
+            if (result.Succeeded)
+                return ChangePasswordResult(ChangePasswordStatus.Succeeded);
+
+            return ChangePasswordResult(IdentityPasswordPolicy.IsPolicyRejection(result)
+                ? ChangePasswordStatus.PasswordRejected
+                : ChangePasswordStatus.Failed);
         }
 
+        private static ChangePasswordResultDTO ChangePasswordResult(ChangePasswordStatus status) =>
+            new() { Status = status };
+
         public async Task<UserProfileDTO?> UpdateProfileAsync(string userId, UpdateProfileRequestDTO dto, CancellationToken cancellationToken)
         {
             var exists = await _userDataService.UpdateProfileAsync(

SeaHaven.Services/Implementation/CalendarService.cs

@@ -31,7 +31,7 @@ namespace SeaHaven.Services.Implementation
                 EndDate = input.EndDate,
                 EndTime = input.EndTime,
                 AllDay = input.AllDay,
-                CreatedDate = DateTime.Now,
+                CreatedDate = DateTime.UtcNow,
                 IsDeleted = false
             };
 
@@ -57,7 +57,7 @@ namespace SeaHaven.Services.Implementation
             model.EndDate = input.EndDate;
             model.EndTime = input.EndTime;
             model.AllDay = input.AllDay;
-            model.LastModificationTime = DateTime.Now;
+            model.LastModificationTime = DateTime.UtcNow;
 
             await _dataService.UpdateEventAsync(model, cancellationToken);
             return true;
@@ -76,7 +76,7 @@ namespace SeaHaven.Services.Implementation
                 return false;
 
             model.IsDeleted = true;
-            model.DeletionTime = DateTime.Now;
+            model.DeletionTime = DateTime.UtcNow;
 
             await _dataService.UpdateEventAsync(model, cancellationToken);
             return true;

SeaHaven.Services/Implementation/CompletionDocTemplateService.cs

@@ -0,0 +1,264 @@
+using System.Security.Claims;
+using Data.SeaHavenIndustries;
+using Data.SeaHavenIndustries.Enums;
+using SeaHaven.DataServices.Interfaces;
+using SeaHaven.Services.Constants;
+using SeaHaven.Services.DTOs;
+using SeaHaven.Services.Exceptions;
+using SeaHaven.Services.Helpers;
+using SeaHaven.Services.Interfaces;
+
+namespace SeaHaven.Services.Implementation
+{
+    public sealed class CompletionDocTemplateService : ICompletionDocTemplateService
+    {
+        private readonly ICompletionDocTemplateDataService _templateData;
+        private readonly ITeamPermissionOverrideDataService _permissionUsers;
+        private readonly ITeamPermissionPolicy _permissionPolicy;
+        private readonly IWorkOrderAccountResolver _accountResolver;
+
+        public CompletionDocTemplateService(
+            ICompletionDocTemplateDataService templateData,
+            ITeamPermissionOverrideDataService permissionUsers,
+            ITeamPermissionPolicy permissionPolicy,
+            IWorkOrderAccountResolver accountResolver)
+        {
+            _templateData = templateData;
+            _permissionUsers = permissionUsers;
+            _permissionPolicy = permissionPolicy;
+            _accountResolver = accountResolver;
+        }
+
+        public async Task<IReadOnlyList<CompletionDocTemplateDetailDto>> ListAsync(
+            string? search,
+            string? serviceKey,
+            WorkOrderType? workOrderType,
+            CancellationToken cancellationToken)
+        {
+            var rows = await _templateData.ListAsync(
+                search,
+                serviceKey,
+                WorkOrderCatalogType.For(workOrderType),
+                cancellationToken);
+            return rows.Select(Map).ToList();
+        }
+
+        public async Task<CompletionDocTemplateDetailDto?> GetAsync(int id, CancellationToken cancellationToken)
+        {
+            var row = await _templateData.GetDetailAsync(id, cancellationToken);
+            return row == null ? null : Map(row);
+        }
+
+        public async Task<CompletionDocTemplateLinkedWorkOrdersDto> GetLinkedWorkOrdersAsync(
+            ClaimsPrincipal user,
+            int id,
+            CancellationToken cancellationToken)
+        {
+            var accountId = _accountResolver.ResolveAccountFilter(user);
+
+            if (await _templateData.GetDetailAsync(id, cancellationToken) == null)
+                throw NotFound();
+
+            var ids = await _templateData.GetOpenLinkedWorkOrderIdsAsync(id, accountId, cancellationToken);
+            return new CompletionDocTemplateLinkedWorkOrdersDto { Count = ids.Count, WorkOrderIds = ids.ToList() };
+        }
+
+        public async Task<CompletionDocTemplateDetailDto> CreateAsync(
+            ClaimsPrincipal user,
+            CompletionDocTemplateCreateDto request,
+            CancellationToken cancellationToken)
+        {
+            var actorId = await EnsureAllowedAsync(
+                user,
+                TeamPermissionKeys.CreateCompletionDocTemplates,
+                "You do not have permission to create completion document templates.",
+                cancellationToken);
+
+            var input = Validate(request);
+            var entity = new CompletionDocTemplate
+            {
+                Name = input.Name,
+                ExtraSafetyNote = input.ExtraSafetyNote,
+                ServiceKey = input.ServiceKey ?? "",
+                WorkOrderType = request.WorkOrderType,
+                TemplateUrl = input.TemplateUrl ?? "",
+                IsActive = request.IsActive ?? true,
+                createdby = actorId,
+                Procedures = (input.Procedures ?? new List<CompletionDocTemplateProcedure>()).ToList()
+            };
+
+            var id = await _templateData.CreateAsync(entity, cancellationToken);
+            return await GetSavedAsync(id, cancellationToken);
+        }
+
+        public async Task<CompletionDocTemplateDetailDto> UpdateAsync(
+            ClaimsPrincipal user,
+            int id,
+            CompletionDocTemplateCreateDto request,
+            CancellationToken cancellationToken)
+        {
+            await EnsureAllowedAsync(
+                user,
+                TeamPermissionKeys.EditCompletionDocTemplates,
+                "You do not have permission to edit completion document templates.",
+                cancellationToken);
+
+            var input = Validate(request);
+            var entity = await _templateData.GetTrackedForEditAsync(id, cancellationToken) ?? throw NotFound();
+
+            entity.Name = input.Name;
+            entity.ExtraSafetyNote = input.ExtraSafetyNote;
+            if (input.ServiceKey != null)
+                entity.ServiceKey = input.ServiceKey;
+            if (request.WorkOrderTypeSpecified)
+                entity.WorkOrderType = request.WorkOrderType;
+            if (input.TemplateUrl != null)
+                entity.TemplateUrl = input.TemplateUrl;
+            if (request.IsActive.HasValue)
+                entity.IsActive = request.IsActive.Value;
+
+            await _templateData.SaveEditAsync(entity, input.Procedures, cancellationToken);
+            return await GetSavedAsync(id, cancellationToken);
+        }
+
+        public async Task DeleteAsync(ClaimsPrincipal user, int id, CancellationToken cancellationToken)
+        {
+            var actorId = await EnsureAllowedAsync(
+                user,
+                TeamPermissionKeys.DeleteCompletionDocTemplates,
+                "You do not have permission to delete completion document templates.",
+                cancellationToken);
+
+            if (!await _templateData.DeleteAndUnlinkServicesAsync(id, actorId, cancellationToken))
+                throw NotFound();
+        }
+
+        private async Task<string> EnsureAllowedAsync(
+            ClaimsPrincipal user,
+            string permissionKey,
+            string deniedMessage,
+            CancellationToken cancellationToken)
+        {
+            var userId = user?.FindFirstValue(ClaimTypes.NameIdentifier);
+            var permissionUser = string.IsNullOrWhiteSpace(userId)
+                ? null
+                : await _permissionUsers.GetUserAsync(userId, cancellationToken);
+
+            if (permissionUser is null
+                || !_permissionPolicy.IsAllowed(permissionUser.RoleName, permissionKey, permissionUser.Overrides))
+            {
+                throw new WorkOrderBoardValidationException("Forbidden", deniedMessage);
+            }
+
+            return userId!;
+        }
+
+        private async Task<CompletionDocTemplateDetailDto> GetSavedAsync(int id, CancellationToken cancellationToken)
+        {
+            var row = await _templateData.GetDetailAsync(id, cancellationToken) ?? throw NotFound();
+            return Map(row);
+        }
+
+        private sealed record ValidatedInput(
+            string Name,
+            string? ExtraSafetyNote,
+            string? ServiceKey,
+            string? TemplateUrl,
+            IReadOnlyList<CompletionDocTemplateProcedure>? Procedures);
+
+        private static ValidatedInput Validate(CompletionDocTemplateCreateDto request)
+        {
+            if (request == null || string.IsNullOrWhiteSpace(request.Name))
+                throw new WorkOrderBoardValidationException("TitleRequired", "Document Title is required.");
+
+            var extraSafetyNote = string.IsNullOrWhiteSpace(request.ExtraSafetyNote)
+                ? null
+                : request.ExtraSafetyNote.Trim();
+            if (extraSafetyNote?.Length > CompletionDocTemplate.ExtraSafetyNoteMaxLength)
+            {
+                throw new WorkOrderBoardValidationException(
+                    "InvalidValue",
+                    $"Extra safety note must be {CompletionDocTemplate.ExtraSafetyNoteMaxLength} characters or fewer.");
+            }
+
+            var templateUrl = request.TemplateUrl?.Trim();
+            if (!string.IsNullOrEmpty(templateUrl)
+                && (!Uri.TryCreate(templateUrl, UriKind.Absolute, out var uri)
+                    || (uri.Scheme != Uri.UriSchemeHttp && uri.Scheme != Uri.UriSchemeHttps)))
+            {
+                throw new WorkOrderBoardValidationException("InvalidValue", "TemplateUrl must be an absolute http(s) URL.");
+            }
+
+            // Blank procedure names and descriptions are allowed: authors may keep a
+            // placeholder step and fill it in later.
+            List<CompletionDocTemplateProcedure>? procedures = null;
+            if (request.Procedures != null)
+            {
+                procedures = new List<CompletionDocTemplateProcedure>(request.Procedures.Count);
+                foreach (var procedure in request.Procedures)
+                {
+                    var name = procedure?.Name?.Trim() ?? "";
+                    if (name.Length > CompletionDocTemplateProcedure.NameMaxLength)
+                    {
+                        throw new WorkOrderBoardValidationException(
+                            "InvalidValue",
+                            $"Procedure name must be {CompletionDocTemplateProcedure.NameMaxLength} characters or fewer.");
+                    }
+
+                    procedures.Add(new CompletionDocTemplateProcedure
+                    {
+                        SortOrder = procedures.Count,
+                        Name = name,
+                        Description = procedure?.Description ?? ""
+                    });
+                }
+            }
+
+            return new ValidatedInput(
+                request.Name.Trim(),
+                extraSafetyNote,
+                request.ServiceKey?.Trim(),
+                templateUrl,
+                procedures);
+        }
+
+        private static WorkOrderBoardValidationException NotFound()
+            => new("NotFound", "Template not found.");
+
+        private static CompletionDocTemplateDetailDto Map(CompletionDocTemplateDetailRow row)
+        {
+            var createdByName = string.Join(
+                " ",
+                new[] { row.CreatedByFirstName, row.CreatedByLastName }
+                    .Where(part => !string.IsNullOrWhiteSpace(part))
+                    .Select(part => part!.Trim()));
+
+            return new CompletionDocTemplateDetailDto
+            {
+                Id = row.Id,
+                Name = row.Name,
+                ServiceKey = row.ServiceKey,
+                WorkOrderType = row.WorkOrderType,
+                TemplateUrl = row.TemplateUrl,
+                IsActive = row.IsActive,
+                ExtraSafetyNote = row.ExtraSafetyNote,
+                Procedures = row.Procedures
+                    .Select(p => new CompletionDocTemplateProcedureDto
+                    {
+                        Id = p.Id,
+                        Name = p.Name,
+                        Description = p.Description,
+                        SortOrder = p.SortOrder
+                    })
+                    .ToList(),
+                CreatedAt = AsUtc(row.CreatedAt),
+                UpdatedAt = AsUtc(row.UpdatedAt),
+                CreatedByName = createdByName.Length == 0 ? null : createdByName
+            };
+        }
+
+        // Audit timestamps are written as DateTime.UtcNow; the store drops the kind.
+        private static DateTime? AsUtc(DateTime? value)
+            => value.HasValue ? DateTime.SpecifyKind(value.Value, DateTimeKind.Utc) : null;
+    }
+}

SeaHaven.Services/Implementation/ContactService.cs

@@ -104,7 +104,7 @@ namespace SeaHaven.Services.Implementation
                 ContactType = dto.Type,
                 AccountId = dto.AccountId,
                 createdby = userId,
-                CreatedDate = DateTime.Now
+                CreatedDate = DateTime.UtcNow
             };
 
             var savedContact = await _contactDataService.AddAsync(contact);
@@ -151,7 +151,7 @@ namespace SeaHaven.Services.Implementation
             if (dto.AccountId.HasValue)
                 existingContact.AccountId = dto.AccountId;
 
-            existingContact.LastModificationTime = DateTime.Now;
+            existingContact.LastModificationTime = DateTime.UtcNow;
 
             await _contactDataService.UpdateAsync(existingContact);
 

SeaHaven.Services/Implementation/LocationService.cs

@@ -3,7 +3,9 @@ using Data.SeaHavenIndustries;
 using FluentValidation;
 using FluentValidation.Results;
 using SeaHaven.DataServices.Interfaces;
+using SeaHaven.Services.Constants;
 using SeaHaven.Services.DTOs;
+using SeaHaven.Services.Exceptions;
 using SeaHaven.Services.Helpers;
 using SeaHaven.Services.Interfaces;
 using SeaHaven.Services.Validation;
@@ -20,17 +22,26 @@ namespace SeaHaven.Services.Implementation
         private readonly IAccountDataService _accountDataService;
         private readonly ICreateLocationValidation _createValidator;
         private readonly IUpdateLocationValidation _updateValidator;
+        private readonly ITeamPermissionOverrideDataService _permissionOverrideData;
+        private readonly ITeamPermissionPolicy _permissionPolicy;
+
+        /// <summary>Upper bound on ids returned for the open work orders link.</summary>
+        public const int MaxOpenWorkOrderIds = 200;
 
         public LocationService(
             ILocationDataService locationDataService,
             IAccountDataService accountDataService,
             ICreateLocationValidation createValidator,
-            IUpdateLocationValidation updateValidator)
+            IUpdateLocationValidation updateValidator,
+            ITeamPermissionOverrideDataService permissionOverrideData,
+            ITeamPermissionPolicy permissionPolicy)
         {
             _locationDataService = locationDataService;
             _accountDataService = accountDataService;
             _createValidator = createValidator;
             _updateValidator = updateValidator;
+            _permissionOverrideData = permissionOverrideData;
+            _permissionPolicy = permissionPolicy;
         }
 
         // Query operations
@@ -262,10 +273,22 @@ namespace SeaHaven.Services.Implementation
             CancellationToken cancellationToken)
         {
             await EnsureAccountAssignableAsync(user, request.AccountId, existingLocationAccountId: null, cancellationToken);
+            ThrowOnMissingSiteFields(request);
+
+            var siteCode = request.Name?.Trim();
+            if (string.IsNullOrEmpty(siteCode))
+            {
+                throw new ValidationException(new[]
+                {
+                    new ValidationFailure(nameof(LocationCreateRequestDTO.Name), "Site Code is required.")
+                });
+            }
+
+            await EnsureSiteCodeAvailableAsync(siteCode, request.AccountId, excludeLocationId: null, cancellationToken);
 
             var location = new Locations
             {
-                Name = request.Name,
+                Name = siteCode,
                 Title = request.Title,
                 Address1 = request.Address,
                 City = request.City,
@@ -274,13 +297,11 @@ namespace SeaHaven.Services.Implementation
                 PhoneNumber = request.Phone,
                 Email = request.ContactEmail,
                 Status = request.Status,
-                AccountId = request.AccountId
+                AccountId = request.AccountId,
+                Notes = NormalizeNotes(request.Notes)
             };
 
-            if (request.Contacts is List<SiteContactRequestDTO> contacts)
-            {
-                ApplySiteContactsForCreate(location, contacts, GetActorId(user));
-            }
+            ApplySiteContactsForCreate(location, request.Contacts!, GetActorId(user));
 
             await _locationDataService.AddAsync(location, cancellationToken);
         }
@@ -297,7 +318,6 @@ namespace SeaHaven.Services.Implementation
 
             EnsureLocationInCallerScope(user, location.AccountId);
 
-            location.Name = request.Name;
             location.Title = request.Title;
             location.Address1 = request.Address;
             location.City = request.City;
@@ -305,14 +325,19 @@ namespace SeaHaven.Services.Implementation
             location.Zip = request.ZipCode;
             location.PhoneNumber = request.Phone;
             location.Email = request.ContactEmail;
-            location.Status = request.Status;
+            location.Status = request.Status ?? location.Status;
+            if (request.Notes != null)
+                location.Notes = NormalizeNotes(request.Notes);
 
+            var previousAccountId = location.AccountId;
             if (request.AccountId is int accountId)
             {
                 await EnsureAccountAssignableAsync(user, accountId, location.AccountId, cancellationToken);
                 location.AccountId = accountId;
             }
 
+            await ApplySiteCodeForUpdateAsync(location, request.Name, previousAccountId, cancellationToken);
+
             // SH-138: null contacts keeps legacy behavior and must not mutate contact rows.
             if (request.Contacts is List<SiteContactRequestDTO> contacts)
             {
@@ -322,11 +347,147 @@ namespace SeaHaven.Services.Implementation
             await _locationDataService.UpdateAsync(location, cancellationToken);
         }
 
-        public Task<bool> DeleteLocationByIdAsync(int id, CancellationToken cancellationToken)
+        public async Task UpdateSiteContactInfoAsync(
+            int id,
+            SiteContactInfoRequestDTO request,
+            ClaimsPrincipal user,
+            CancellationToken cancellationToken)
         {
-            return _locationDataService.DeleteByIdAsync(id, cancellationToken);
+            if (request.Contacts is not List<SiteContactRequestDTO> contacts)
+            {
+                throw new ValidationException(new[]
+                {
+                    new ValidationFailure(nameof(SiteContactInfoRequestDTO.Contacts), "At least one contact is required.")
+                });
             }
 
+            var location = await _locationDataService.GetByIdForUpdateAsync(id, cancellationToken);
+            if (location == null)
+                throw new KeyNotFoundException($"Location with ID {id} not found");
+
+            EnsureLocationInCallerScope(user, location.AccountId);
+
+            ApplySiteContactsForUpdate(location, contacts, GetActorId(user));
+            location.Notes = NormalizeNotes(request.Notes);
+
+            await _locationDataService.UpdateAsync(location, cancellationToken);
+        }
+
+        /// <summary>
+        /// Deletes a site for good from the caller's point of view. The row is kept as
+        /// a tombstone because work orders, assets and history reference it through
+        /// restrict foreign keys; those references are left exactly as they were.
+        /// </summary>
+        public async Task<bool> DeleteLocationByIdAsync(
+            int id,
+            ClaimsPrincipal user,
+            CancellationToken cancellationToken)
+        {
+            await EnsureCanDeleteSitesAsync(user, cancellationToken);
+
+            var location = await _locationDataService.GetByIdForUpdateAsync(id, cancellationToken);
+            if (location == null)
+                return false;
+
+            EnsureLocationInCallerScope(user, location.AccountId);
+
+            location.IsDeleted = true;
+            location.DeletionTime = DateTime.UtcNow;
+            location.DeleterUserId = GetActorId(user);
+
+            await _locationDataService.UpdateAsync(location, cancellationToken);
+            return true;
+        }
+
+        public async Task<SiteOpenWorkOrdersDTO?> GetOpenWorkOrdersAsync(
+            int id,
+            ClaimsPrincipal user,
+            CancellationToken cancellationToken)
+        {
+            var location = await _locationDataService.GetDetailByIdAsync(id, cancellationToken);
+            if (location == null)
+                return null;
+
+            EnsureLocationInCallerScope(user, location.AccountId);
+
+            int? callerAccountId = WorkOrderMediaAuthorization.ResolveMediaScope(user) is MediaAccountScope.Account caller
+                ? caller.AccountId
+                : null;
+
+            var (count, ids) = await _locationDataService.GetOpenWorkOrderIdsAsync(
+                location.Id,
+                location.Name,
+                location.AccountId,
+                callerAccountId,
+                MaxOpenWorkOrderIds,
+                cancellationToken);
+
+            return new SiteOpenWorkOrdersDTO { Count = count, WorkOrderIds = ids };
+        }
+
+        private async Task EnsureCanDeleteSitesAsync(ClaimsPrincipal user, CancellationToken cancellationToken)
+        {
+            var userId = GetActorId(user);
+            var permissionUser = string.IsNullOrWhiteSpace(userId)
+                ? null
+                : await _permissionOverrideData.GetUserAsync(userId, cancellationToken);
+
+            if (permissionUser is null
+                || !_permissionPolicy.IsAllowed(
+                    permissionUser.RoleName,
+                    TeamPermissionKeys.DeleteSites,
+                    permissionUser.Overrides))
+            {
+                throw new SiteForbiddenException(SiteForbiddenException.DeleteDeniedMessage);
+            }
+        }
+
+        private async Task EnsureSiteCodeAvailableAsync(
+            string siteCode,
+            int? accountId,
+            int? excludeLocationId,
+            CancellationToken cancellationToken)
+        {
+            if (await _locationDataService.SiteCodeExistsAsync(siteCode, accountId, excludeLocationId, cancellationToken))
+                throw new SiteCodeConflictException();
+        }
+
+        /// <summary>
+        /// The site code is immutable once set. A blank legacy code may be filled in
+        /// once; the code must stay unique within the site's account, including when
+        /// the site moves to another account.
+        /// </summary>
+        private async Task ApplySiteCodeForUpdateAsync(
+            Locations location,
+            string? requestedCode,
+            int? previousAccountId,
+            CancellationToken cancellationToken)
+        {
+            var stored = location.Name?.Trim();
+            var requested = requestedCode?.Trim();
+
+            if (!string.IsNullOrEmpty(stored)
+                && !string.IsNullOrEmpty(requested)
+                && !string.Equals(stored, requested, StringComparison.OrdinalIgnoreCase))
+            {
+                throw new ValidationException(new[]
+                {
+                    new ValidationFailure(nameof(LocationUpdateRequestDTO.Name), "Site Code cannot be changed.")
+                });
+            }
+
+            var fillsBlankCode = string.IsNullOrEmpty(stored) && !string.IsNullOrEmpty(requested);
+            var code = fillsBlankCode ? requested : stored;
+            if (!string.IsNullOrEmpty(code) && (fillsBlankCode || previousAccountId != location.AccountId))
+                await EnsureSiteCodeAvailableAsync(code, location.AccountId, location.Id, cancellationToken);
+
+            if (fillsBlankCode)
+                location.Name = requested;
+        }
+
+        private static string? NormalizeNotes(string? notes) =>
+            string.IsNullOrWhiteSpace(notes) ? null : notes.Trim();
+
         private static void EnsureLocationInCallerScope(ClaimsPrincipal user, int? locationAccountId)
         {
             switch (WorkOrderMediaAuthorization.ResolveMediaScope(user))
@@ -385,6 +546,25 @@ namespace SeaHaven.Services.Implementation
         private static string? GetActorId(ClaimsPrincipal user) =>
             user.FindFirst(ClaimTypes.NameIdentifier)?.Value;
 
+        /// <summary>A new site needs a client, a full address and at least one point of contact.</summary>
+        private static void ThrowOnMissingSiteFields(LocationCreateRequestDTO request)
+        {
+            var failures = new List<ValidationFailure>();
+            if (request.AccountId == null)
+                failures.Add(new ValidationFailure(nameof(LocationCreateRequestDTO.AccountId), "Client is required."));
+            if (string.IsNullOrWhiteSpace(request.Address))
+                failures.Add(new ValidationFailure(nameof(LocationCreateRequestDTO.Address), "Street Address is required."));
+            if (string.IsNullOrWhiteSpace(request.City))
+                failures.Add(new ValidationFailure(nameof(LocationCreateRequestDTO.City), "City is required."));
+            if (string.IsNullOrWhiteSpace(request.State))
+                failures.Add(new ValidationFailure(nameof(LocationCreateRequestDTO.State), "State is required."));
+            if (request.Contacts == null || request.Contacts.Count == 0)
+                failures.Add(new ValidationFailure(nameof(LocationCreateRequestDTO.Contacts), "At least one contact is required."));
+
+            if (failures.Count > 0)
+                throw new ValidationException(failures);
+        }
+
         private static void ThrowOnInvalidContacts(List<SiteContactRequestDTO> contacts)
         {
             var failures = SiteContactsValidation.Validate(contacts);
@@ -399,7 +579,7 @@ namespace SeaHaven.Services.Implementation
         {
             ThrowOnInvalidContacts(contacts);
 
-            var now = DateTime.Now;
+            var now = DateTime.UtcNow;
             var siteContacts = contacts
                 .Select((row, index) => new Contacts
                 {
@@ -414,9 +594,6 @@ namespace SeaHaven.Services.Implementation
                 })
                 .ToList();
             location.Contacts = siteContacts;
-
-            // The first site contact mirrors Location.PhoneNumber for legacy consumers.
-            location.PhoneNumber = siteContacts[0].PhoneNumber;
         }
 
         private static void ApplySiteContactsForUpdate(
@@ -457,7 +634,7 @@ namespace SeaHaven.Services.Implementation
                     existing.PhoneNumber = phone;
                     existing.SiteContactOrder = i;
                     existing.AccountId = location.AccountId;
-                    existing.LastModificationTime = DateTime.Now;
+                    existing.LastModificationTime = DateTime.UtcNow;
                 }
                 else
                 {
@@ -470,7 +647,7 @@ namespace SeaHaven.Services.Implementation
                         PhoneNumber = phone,
                         SiteContactOrder = i,
                         AccountId = location.AccountId,
-                        CreatedDate = DateTime.Now,
+                        CreatedDate = DateTime.UtcNow,
                         createdby = actorId
                     });
                 }
@@ -478,7 +655,7 @@ namespace SeaHaven.Services.Implementation
 
             // Rows omitted from the request are soft deleted so historical
             // WorkOrderContacts keep rendering.
-            var now = DateTime.Now;
+            var now = DateTime.UtcNow;
             foreach (var existing in existingById.Values)
             {
                 if (keptIds.Contains(existing.Id) || existing.IsDeleted == true)
@@ -489,9 +666,6 @@ namespace SeaHaven.Services.Implementation
                 existing.DeletionTime = now;
                 existing.LastModificationTime = now;
             }
-
-            // The first site contact mirrors Location.PhoneNumber for legacy consumers.
-            location.PhoneNumber = contacts[0].Phone!.Trim();
         }
 
         private async Task<IReadOnlyDictionary<int, IReadOnlyList<Contacts>>> GetSiteContactsByLocationIdsAsync(
@@ -544,6 +718,7 @@ namespace SeaHaven.Services.Implementation
                 Status = location.Status,
                 AccountId = location.AccountId,
                 AccountName = location.Account?.Name,
+                Notes = location.Notes,
                 CreatedDate = location.CreatedDate,
                 CreatedBy = location.createdby,
                 Contacts = contactsByLocation != null && contactsByLocation.TryGetValue(location.Id, out var contacts)

SeaHaven.Services/Implementation/NotificationFeedService.cs

@@ -41,11 +41,13 @@ namespace SeaHaven.Services.Implementation
         public async Task<NotificationFeedDto> GetFeedAsync(ClaimsPrincipal user, CancellationToken cancellationToken)
         {
             var accountId = _accountResolver.ResolveAccountFilter(user);
-            var (dispatcherId, seesUnassigned) = ResolveAudience(user);
+            var (dispatcherId, seesUnassigned) = NotificationAudience.Resolve(user);
             var scope = new NotificationFeedScope(accountId, dispatcherId);
             var now = _timeProvider.GetUtcNow().UtcDateTime;
 
             var sections = new List<(string Reason, int Count, IReadOnlyList<NotificationItemDto> Items)>();
+            var (slaSection, slaAtRisk) = await SlaAsync(scope, now, cancellationToken);
+            sections.Add(slaSection);
             if (seesUnassigned)
                 sections.Add(await UnassignedAsync(accountId, now, cancellationToken));
             sections.Add(await NoVendorAsync(scope, now, cancellationToken));
@@ -59,27 +61,79 @@ namespace SeaHaven.Services.Implementation
             return new NotificationFeedDto
             {
                 GeneratedAt = now,
-                Sections = NotificationFeedOrdering.Order(sections)
+                Sections = NotificationFeedOrdering.Order(sections),
+                SlaAtRisk = slaAtRisk
             };
         }
 
-        // Dispatchers see their own work orders. Roles that already see every dispatcher's
-        // work on the dashboard see the whole account, including work nobody owns yet.
-        private static (string? DispatcherId, bool SeesUnassigned) ResolveAudience(ClaimsPrincipal user)
+        // Reactive/Emergency work orders against their SEV response window. An at-risk work order is a
+        // normal dismissable row (and feeds the banner); a missed deadline is an acknowledge row that stays
+        // until someone acknowledges it. Breaches and at-risk rows are capped separately so a backlog of
+        // old breaches can never hide a work order that can still be saved.
+        private async Task<((string, int, IReadOnlyList<NotificationItemDto>) Section, IReadOnlyList<NotificationSlaWorkOrderDto> AtRisk)> SlaAsync(
+            NotificationFeedScope scope, DateTime now, CancellationToken cancellationToken)
         {
-            if (user.IsInRole("Dispatcher"))
+            var candidates = await _data.GetSlaCandidatesAsync(
+                scope,
+                SlaCutoffs(level => SlaResponseWindows.AtRiskCreatedAtOrBefore(level, now)),
+                SlaCutoffs(level => SlaResponseWindows.BreachedCreatedAtOrBefore(level, now)),
+                SectionItemLimit,
+                cancellationToken);
+
+            var atRisk = candidates.AtRisk
+                .Select(candidate => (Candidate: candidate, Clock: SlaResponseWindows.Evaluate(candidate.Severity, candidate.CreatedAt, now)))
+                .Where(entry => entry.Clock is { State: SlaState.AtRisk })
+                .Select(entry => new NotificationSlaWorkOrderDto
                 {
-                var dispatcherId = user.FindFirstValue(ClaimTypes.NameIdentifier);
-                if (string.IsNullOrWhiteSpace(dispatcherId))
-                    throw new WorkOrderBoardValidationException("Forbidden", "Dispatcher identity is required.");
-                return (dispatcherId, false);
+                    Id = entry.Candidate.Id,
+                    Number = entry.Candidate.Number,
+                    Severity = entry.Clock!.Severity,
+                    StartedAt = entry.Clock.StartedAt,
+                    DeadlineAt = entry.Clock.DeadlineAt,
+                    PercentElapsed = entry.Clock.PercentElapsed
+                })
+                .ToList();
+
+            var items = candidates.Breached
+                .Select(candidate => SlaItem(candidate, SlaResponseWindows.Evaluate(candidate.Severity, candidate.CreatedAt, now)))
+                .OfType<NotificationItemDto>()
+                .Concat(atRisk
+                    .OrderByDescending(workOrder => workOrder.PercentElapsed)
+                    .Take(SectionItemLimit)
+                    .Select(workOrder => new NotificationItemDto
+                    {
+                        Id = $"sla-at-risk-{workOrder.Id}",
+                        Reason = NotificationReasons.Sla,
+                        Severity = NotificationSeverities.High,
+                        Title = $"{WorkOrderLabel(workOrder.Id, workOrder.Number)} is at risk of missing its response deadline",
+                        Count = 1,
+                        TriggeredAt = workOrder.StartedAt + SlaResponseWindows.Respond[workOrder.Severity] / 2,
+                        Target = WorkOrderTarget(workOrder.Id, NotificationWorkOrderTabs.Info),
+                        WorkOrders = new[] { new NotificationWorkOrderRefDto { Id = workOrder.Id, Number = workOrder.Number } }
+                    }))
+                .ToList();
+
+            return ((NotificationReasons.Sla, candidates.BreachedTotal + atRisk.Count, items), atRisk);
         }
 
-            if (user.IsInRole("Admin") || user.IsInRole("Manager") || user.IsInRole("Scheduler"))
-                return (null, true);
+        private static NotificationItemDto? SlaItem(NotificationSlaCandidate candidate, SlaClock? clock)
+            => clock is not { State: SlaState.Breached }
+                ? null
+                : new NotificationItemDto
+                {
+                    Id = $"sla-breach-{candidate.Id}",
+                    Reason = NotificationReasons.Sla,
+                    Severity = NotificationSeverities.Critical,
+                    RowType = NotificationRowTypes.Acknowledge,
+                    Title = $"{WorkOrderLabel(candidate.Id, candidate.Number)} missed its response deadline",
+                    Count = 1,
+                    TriggeredAt = clock.DeadlineAt,
+                    Target = WorkOrderTarget(candidate.Id, NotificationWorkOrderTabs.Info),
+                    WorkOrders = new[] { new NotificationWorkOrderRefDto { Id = candidate.Id, Number = candidate.Number } }
+                };
 
-            throw new WorkOrderBoardValidationException("Forbidden", "Notifications require an authorized role.");
-        }
+        private static NotificationSlaCutoffs SlaCutoffs(Func<int, DateTime> cutoff)
+            => new(cutoff(1), cutoff(2), cutoff(3), cutoff(4), cutoff(5));
 
         // Items addressed to the signed-in user whatever their role: assignments to them, comments on
         // work they take part in, mentions of them, and decisions on uplifts they requested. The

SeaHaven.Services/Implementation/SlaBreachAcknowledgementService.cs

@@ -0,0 +1,76 @@
+using System.Security.Claims;
+using Data.SeaHavenIndustries;
+using SeaHaven.DataServices.Interfaces;
+using SeaHaven.DataServices.Models;
+using SeaHaven.Services.Exceptions;
+using SeaHaven.Services.Helpers;
+using SeaHaven.Services.Interfaces;
+
+namespace SeaHaven.Services.Implementation
+{
+    public class SlaBreachAcknowledgementService : ISlaBreachAcknowledgementService
+    {
+        private readonly INotificationFeedDataService _feedData;
+        private readonly IWorkOrderAuditDataService _auditData;
+        private readonly IUserDataService _userData;
+        private readonly IWorkOrderAccountResolver _accountResolver;
+        private readonly TimeProvider _timeProvider;
+
+        public SlaBreachAcknowledgementService(
+            INotificationFeedDataService feedData,
+            IWorkOrderAuditDataService auditData,
+            IUserDataService userData,
+            IWorkOrderAccountResolver accountResolver,
+            TimeProvider timeProvider)
+        {
+            _feedData = feedData;
+            _auditData = auditData;
+            _userData = userData;
+            _accountResolver = accountResolver;
+            _timeProvider = timeProvider;
+        }
+
+        public async Task<SlaBreachAcknowledgementOutcome> AcknowledgeAsync(
+            ClaimsPrincipal user, int workOrderId, CancellationToken cancellationToken)
+        {
+            // The same audience as the feed: a row the caller cannot see cannot be acknowledged.
+            var accountId = _accountResolver.ResolveAccountFilter(user);
+            var (dispatcherId, _) = NotificationAudience.Resolve(user);
+            var userId = user.FindFirstValue(ClaimTypes.NameIdentifier);
+            if (string.IsNullOrWhiteSpace(userId))
+                throw new WorkOrderBoardValidationException("Forbidden", "Acknowledging requires a signed-in user.");
+
+            var candidate = await _feedData.GetSlaCandidateAsync(
+                new NotificationFeedScope(accountId, dispatcherId), workOrderId, cancellationToken);
+            if (candidate == null)
+                return SlaBreachAcknowledgementOutcome.NotFound;
+
+            var now = _timeProvider.GetUtcNow().UtcDateTime;
+            var clock = SlaResponseWindows.Evaluate(candidate.Severity, candidate.CreatedAt, now);
+            if (clock is not { State: SlaState.Breached })
+                return SlaBreachAcknowledgementOutcome.NotBreached;
+            if (candidate.BreachAcknowledged)
+                return SlaBreachAcknowledgementOutcome.AlreadyAcknowledged;
+
+            var names = await _userData.GetDisplayNamesByIdsAsync(new[] { userId });
+            var name = names.TryGetValue(userId, out var displayName) && !string.IsNullOrWhiteSpace(displayName)
+                ? displayName
+                : user.FindFirstValue(ClaimTypes.Name) ?? userId;
+
+            _auditData.EnqueueAuditLog(new WorkOrderAuditLog
+            {
+                WorkOrderId = workOrderId,
+                UserId = userId,
+                FieldName = SlaBreachAcknowledgementAudit.FieldName,
+                OldValue = clock.DeadlineAt.ToString("o"),
+                NewValue = candidate.Severity,
+                Action = $"SLA breach acknowledged by {name}",
+                EventType = "system",
+                ActorType = "internal",
+                CreatedAt = now
+            });
+            await _auditData.PersistAsync(cancellationToken);
+            return SlaBreachAcknowledgementOutcome.Acknowledged;
+        }
+    }
+}

SeaHaven.Services/Implementation/TeamPermissionService.cs

@@ -35,6 +35,28 @@ public sealed class TeamPermissionService : ITeamPermissionService
             : TeamPermissionResult<TeamPermissionProfileDTO>.Success(BuildProfile(user));
     }
 
+    public async Task<TeamPermissionResult<EffectivePermissionsDTO>> GetEffectivePermissionsAsync(
+        ClaimsPrincipal caller,
+        CancellationToken cancellationToken)
+    {
+        var userId = caller?.Identity?.IsAuthenticated == true
+            ? caller.FindFirstValue(ClaimTypes.NameIdentifier)
+            : null;
+        if (string.IsNullOrWhiteSpace(userId))
+            return TeamPermissionResult<EffectivePermissionsDTO>.Failure(TeamPermissionResultStatus.Unauthorized);
+
+        var user = await _dataService.GetUserAsync(userId, cancellationToken);
+        if (user is null)
+            return TeamPermissionResult<EffectivePermissionsDTO>.Failure(TeamPermissionResultStatus.Unauthorized);
+
+        return TeamPermissionResult<EffectivePermissionsDTO>.Success(new EffectivePermissionsDTO
+        {
+            Permissions = TeamPermissionKeys.All
+                .Where(key => _policy.IsAllowed(user.RoleName, key, user.Overrides))
+                .ToList()
+        });
+    }
+
     public async Task<TeamPermissionResult<TeamPermissionProfileDTO>> SetOverrideAsync(
         string userId,
         string permissionKey,

SeaHaven.Services/Implementation/UserService.cs

@@ -72,7 +72,7 @@ namespace SeaHaven.Services.Implementation
             {
                 model.EmailConfirmed = true;
                 model.UserName = model.Email;
-                model.CreatedDate = DateTime.Now;
+                model.CreatedDate = DateTime.UtcNow;
                 model.UniqueName = "Active";
                 model.PhoneNumber = dto.Role;
 
@@ -152,7 +152,7 @@ namespace SeaHaven.Services.Implementation
             exist.Email = dto.Email;
             exist.NormalizedEmail = dto.Email.ToUpperInvariant();
             exist.NormalizedUserName = dto.Email.ToUpperInvariant();
-            exist.CreatedDate = DateTime.Now;
+            exist.CreatedDate = DateTime.UtcNow;
             exist.UniqueName = "Active";
             exist.PhoneNumber = dto.Role;
             exist.AccountId = dto.AccountId;

SeaHaven.Services/Implementation/WorkOrderAdvancedSearchService.cs

@@ -42,6 +42,7 @@ namespace SeaHaven.Services.Implementation
                     query.DateTo);
 
             var sortBy = WorkOrderBoardSortFields.NormalizeOrThrow(query.SortBy);
+            var ids = WorkOrderIdSet.ParseOrThrow(query.Ids);
 
             var dataQuery = new WorkOrderAdvancedSearchQuery(
                 WorkOrderBoardSearchFilter.NormalizeSearch(query.Search),
@@ -77,7 +78,8 @@ namespace SeaHaven.Services.Implementation
                     query.IncludeDateless,
                     query.DatePreset,
                     query.DateFrom,
-                    query.DateTo));
+                    query.DateTo),
+                ids);
 
             var result = await _searchDataService.SearchAsync(dataQuery);
             var utcNow = DateTime.UtcNow;

SeaHaven.Services/Implementation/WorkOrderCompletionService.cs

@@ -31,18 +31,6 @@ namespace SeaHaven.Services.Implementation
             _accountResolver = accountResolver;
         }
 
-        public async Task<IReadOnlyList<CompletionDocTemplateDto>> GetTemplatesAsync(string? serviceKey, WorkOrderType? workOrderType)
-        {
-            var rows = await _templateData.GetActiveAsync(serviceKey, WorkOrderCatalogType.For(workOrderType));
-            return rows.Select(WorkOrderDetailService.MapTemplate).ToList();
-        }
-
-        public async Task<CompletionDocTemplateDto?> GetTemplateByIdAsync(int id)
-        {
-            var row = await _templateData.GetByIdAsync(id);
-            return row == null ? null : WorkOrderDetailService.MapTemplate(row);
-        }
-
         public async Task EnsureCanUploadCompletionDocAsync(
             int workOrderId,
             ClaimsPrincipal user,
@@ -127,49 +115,6 @@ namespace SeaHaven.Services.Implementation
             };
         }
 
-        public async Task<CompletionDocTemplateDto> CreateTemplateAsync(CompletionDocTemplateCreateDto request)
-        {
-            ValidateTemplateRequest(request);
-
-            var entity = new CompletionDocTemplate
-            {
-                Name = request.Name.Trim(),
-                ServiceKey = request.ServiceKey.Trim(),
-                WorkOrderType = request.WorkOrderType,
-                TemplateUrl = request.TemplateUrl.Trim(),
-                IsActive = request.IsActive
-            };
-
-            var created = await _templateData.CreateAsync(entity);
-            return WorkOrderDetailService.MapTemplate(new CompletionDocTemplateRow(
-                created.Id, created.Name, created.ServiceKey, created.WorkOrderType, created.TemplateUrl, created.IsActive));
-        }
-
-        public async Task<CompletionDocTemplateDto> UpdateTemplateAsync(int id, CompletionDocTemplateCreateDto request)
-        {
-            ValidateTemplateRequest(request);
-
-            var entity = await _completionData.GetTrackedTemplateAsync(id, CancellationToken.None);
-            if (entity == null)
-                throw new WorkOrderBoardValidationException("NotFound", "Template not found.");
-
-            entity.Name = request.Name.Trim();
-            entity.ServiceKey = request.ServiceKey.Trim();
-            entity.WorkOrderType = request.WorkOrderType;
-            entity.TemplateUrl = request.TemplateUrl.Trim();
-            entity.IsActive = request.IsActive;
-
-            await _templateData.UpdateAsync(entity);
-            return WorkOrderDetailService.MapTemplate(new CompletionDocTemplateRow(
-                entity.Id, entity.Name, entity.ServiceKey, entity.WorkOrderType, entity.TemplateUrl, entity.IsActive));
-        }
-
-        public async Task DeleteTemplateAsync(int id)
-        {
-            if (!await _templateData.DeleteAsync(id))
-                throw new WorkOrderBoardValidationException("NotFound", "Template not found.");
-        }
-
         private async Task<WorkOrder> GetMutableWorkOrderForAuthAsync(
             int workOrderId,
             ClaimsPrincipal user,
@@ -187,21 +132,6 @@ namespace SeaHaven.Services.Implementation
             return workOrder;
         }
 
-        private static void ValidateTemplateRequest(CompletionDocTemplateCreateDto request)
-        {
-            if (string.IsNullOrWhiteSpace(request.Name) || string.IsNullOrWhiteSpace(request.ServiceKey))
-                throw new WorkOrderBoardValidationException("InvalidValue", "Name and serviceKey are required.");
-
-            if (string.IsNullOrWhiteSpace(request.TemplateUrl))
-                throw new WorkOrderBoardValidationException("InvalidValue", "TemplateUrl is required.");
-
-            if (!Uri.TryCreate(request.TemplateUrl.Trim(), UriKind.Absolute, out var uri)
-                || (uri.Scheme != Uri.UriSchemeHttp && uri.Scheme != Uri.UriSchemeHttps))
-            {
-                throw new WorkOrderBoardValidationException("InvalidValue", "TemplateUrl must be an absolute http(s) URL.");
-            }
-        }
-
         private static byte[]? ParseRowVersion(string? base64)
         {
             if (string.IsNullOrWhiteSpace(base64))

SeaHaven.Services/Interfaces/IAuthenticationService.cs

@@ -5,7 +5,7 @@ namespace SeaHaven.Services.Interfaces
     public interface IAuthenticationService
     {
         Task<LoginResultDTO?> LoginAsync(string? username, string? password, CancellationToken cancellationToken);
-        Task<bool> ChangePasswordAsync(string userId, string? currentPassword, string? confirmPassword, CancellationToken cancellationToken);
+        Task<ChangePasswordResultDTO> ChangePasswordAsync(string userId, string? currentPassword, string? newPassword, CancellationToken cancellationToken);
         Task<UserProfileDTO?> UpdateProfileAsync(string userId, UpdateProfileRequestDTO dto, CancellationToken cancellationToken);
         Task<bool> ForgetPasswordAsync(string email, CancellationToken cancellationToken);
         Task<bool> VerifyCodeAsync(string code, CancellationToken cancellationToken);

SeaHaven.Services/Interfaces/ICompletionDocTemplateService.cs

@@ -0,0 +1,40 @@
+using System.Security.Claims;
+using Data.SeaHavenIndustries.Enums;
+using SeaHaven.Services.DTOs;
+
+namespace SeaHaven.Services.Interfaces
+{
+    /// <summary>
+    /// Completion document templates registry: authoring (title, extra safety note,
+    /// ordered procedures), search, and safe deletion. Reads are open to every
+    /// authenticated caller; writes require the matching team permission.
+    /// </summary>
+    public interface ICompletionDocTemplateService
+    {
+        Task<IReadOnlyList<CompletionDocTemplateDetailDto>> ListAsync(
+            string? search,
+            string? serviceKey,
+            WorkOrderType? workOrderType,
+            CancellationToken cancellationToken);
+
+        Task<CompletionDocTemplateDetailDto?> GetAsync(int id, CancellationToken cancellationToken);
+
+        Task<CompletionDocTemplateLinkedWorkOrdersDto> GetLinkedWorkOrdersAsync(
+            ClaimsPrincipal user,
+            int id,
+            CancellationToken cancellationToken);
+
+        Task<CompletionDocTemplateDetailDto> CreateAsync(
+            ClaimsPrincipal user,
+            CompletionDocTemplateCreateDto request,
+            CancellationToken cancellationToken);
+
+        Task<CompletionDocTemplateDetailDto> UpdateAsync(
+            ClaimsPrincipal user,
+            int id,
+            CompletionDocTemplateCreateDto request,
+            CancellationToken cancellationToken);
+
+        Task DeleteAsync(ClaimsPrincipal user, int id, CancellationToken cancellationToken);
+    }
+}

SeaHaven.Services/Interfaces/ILocationService.cs

@@ -23,6 +23,8 @@ namespace SeaHaven.Services.Interfaces
         Task<LocationDTO?> GetLocationDetailAsync(int id, CancellationToken cancellationToken);
         Task CreateLocationFromRequestAsync(LocationCreateRequestDTO request, ClaimsPrincipal user, CancellationToken cancellationToken);
         Task UpdateLocationFromRequestAsync(int id, LocationUpdateRequestDTO request, ClaimsPrincipal user, CancellationToken cancellationToken);
-        Task<bool> DeleteLocationByIdAsync(int id, CancellationToken cancellationToken);
+        Task UpdateSiteContactInfoAsync(int id, SiteContactInfoRequestDTO request, ClaimsPrincipal user, CancellationToken cancellationToken);
+        Task<bool> DeleteLocationByIdAsync(int id, ClaimsPrincipal user, CancellationToken cancellationToken);
+        Task<SiteOpenWorkOrdersDTO?> GetOpenWorkOrdersAsync(int id, ClaimsPrincipal user, CancellationToken cancellationToken);
     }
 }

SeaHaven.Services/Interfaces/ISlaBreachAcknowledgementService.cs

@@ -0,0 +1,25 @@
+using System.Security.Claims;
+
+namespace SeaHaven.Services.Interfaces
+{
+    public enum SlaBreachAcknowledgementOutcome
+    {
+        Acknowledged,
+        /// <summary>This breach was already acknowledged; nothing new is recorded.</summary>
+        AlreadyAcknowledged,
+        /// <summary>Not an SLA work order the caller's Notification Center covers (another account or dispatcher, closed, no SEV level).</summary>
+        NotFound,
+        /// <summary>The work order has not missed its response deadline.</summary>
+        NotBreached
+    }
+
+    /// <summary>
+    /// Acknowledging a missed SEV response deadline from the Notification Center: records who and when in
+    /// the work order's audit history, which is also what removes the breach row from the feed.
+    /// </summary>
+    public interface ISlaBreachAcknowledgementService
+    {
+        Task<SlaBreachAcknowledgementOutcome> AcknowledgeAsync(
+            ClaimsPrincipal user, int workOrderId, CancellationToken cancellationToken);
+    }
+}

SeaHaven.Services/Interfaces/ITeamPermissionService.cs

@@ -11,6 +11,14 @@ public interface ITeamPermissionService
         ClaimsPrincipal caller,
         CancellationToken cancellationToken);
 
+    /// <summary>
+    /// Keys the caller holds after role defaults and their own overrides. The
+    /// user is read from the caller's identity, never from request input.
+    /// </summary>
+    Task<TeamPermissionResult<EffectivePermissionsDTO>> GetEffectivePermissionsAsync(
+        ClaimsPrincipal caller,
+        CancellationToken cancellationToken);
+
     Task<TeamPermissionResult<TeamPermissionProfileDTO>> SetOverrideAsync(
         string userId,
         string permissionKey,

SeaHaven.Services/Interfaces/IWorkOrderCompletionService.cs

@@ -1,13 +1,10 @@
 using System.Security.Claims;
-using Data.SeaHavenIndustries.Enums;
 using SeaHaven.Services.DTOs;
 
 namespace SeaHaven.Services.Interfaces
 {
     public interface IWorkOrderCompletionService
     {
-        Task<IReadOnlyList<CompletionDocTemplateDto>> GetTemplatesAsync(string? serviceKey, WorkOrderType? workOrderType);
-        Task<CompletionDocTemplateDto?> GetTemplateByIdAsync(int id);
         Task EnsureCanUploadCompletionDocAsync(
             int workOrderId,
             ClaimsPrincipal user,
@@ -20,8 +17,5 @@ namespace SeaHaven.Services.Interfaces
             ClaimsPrincipal user,
             string? actorId,
             CancellationToken cancellationToken = default);
-        Task<CompletionDocTemplateDto> CreateTemplateAsync(CompletionDocTemplateCreateDto request);
-        Task<CompletionDocTemplateDto> UpdateTemplateAsync(int id, CompletionDocTemplateCreateDto request);
-        Task DeleteTemplateAsync(int id);
     }
 }

SeaHavenIndustries.Tests/CompletionDocTemplateServiceTests.cs

@@ -0,0 +1,720 @@
+using System.Reflection;
+using System.Security.Claims;
+using Api.SeaHavenIndustries.Controllers;
+using Data.SeaHavenIndustries;
+using Data.SeaHavenIndustries.Enums;
+using Data.SeaHavenIndustries.Migrations;
+using Microsoft.AspNetCore.Http;
+using Microsoft.AspNetCore.Identity;
+using Microsoft.AspNetCore.Mvc;
+using Microsoft.Data.Sqlite;
+using Microsoft.EntityFrameworkCore;
+using Microsoft.EntityFrameworkCore.Migrations;
+using Microsoft.EntityFrameworkCore.Migrations.Operations;
+using SeaHaven.DataServices.Implementation;
+using SeaHaven.Services.DTOs;
+using SeaHaven.Services.Exceptions;
+using SeaHaven.Services.Helpers;
+using SeaHaven.Services.Implementation;
+using Xunit;
+
+namespace SeaHavenIndustries.Tests;
+
+// Completion document templates registry: authoring with ordered procedures,
+// search, permission-gated writes, tenant-scoped linked work orders, and a
+// delete that unlinks Services without dropping their document requirement.
+public class CompletionDocTemplateServiceTests
+{
+    private const string AdminId = "admin-1";
+    private const string SchedulerId = "scheduler-1";
+    private const string DispatcherId = "dispatcher-1";
+
+    private static ApplicationDbContext NewContext()
+    {
+        var options = new DbContextOptionsBuilder<ApplicationDbContext>()
+            .UseInMemoryDatabase(Guid.NewGuid().ToString())
+            .Options;
+        var context = new ApplicationDbContext(options);
+        SeedUser(context, AdminId, "Admin", "Jane", "Doe");
+        SeedUser(context, SchedulerId, "Scheduler", "Sam", "Scheduler");
+        SeedUser(context, DispatcherId, "Dispatcher", "Dee", "Dispatcher");
+        context.SaveChanges();
+        return context;
+    }
+
+    private static void SeedUser(ApplicationDbContext context, string userId, string role, string first, string last)
+    {
+        context.Users.Add(new ApplicationUser
+        {
+            Id = userId,
+            UserName = userId,
+            NormalizedUserName = userId.ToUpperInvariant(),
+            FirstName = first,
+            LastName = last
+        });
+        var roleId = "role-" + role;
+        if (context.Roles.Local.All(r => r.Id != roleId))
+            context.Roles.Add(new IdentityRole { Id = roleId, Name = role, NormalizedName = role.ToUpperInvariant() });
+        context.UserRoles.Add(new IdentityUserRole<string> { UserId = userId, RoleId = roleId });
+    }
+
+    private static CompletionDocTemplateService NewService(ApplicationDbContext context) =>
+        new(
+            new CompletionDocTemplateDataService(context),
+            new TeamPermissionOverrideDataService(context),
+            new TeamPermissionPolicy(),
+            WorkOrderAccountTestHelpers.Resolver(context));
+
+    private static ClaimsPrincipal Caller(string userId, string role, int? accountId = null)
+    {
+        var claims = new List<Claim>
+        {
+            new(ClaimTypes.NameIdentifier, userId),
+            new(ClaimTypes.Role, role)
+        };
+        claims.Add(accountId.HasValue
+            ? new Claim(SeaHavenClaimTypes.AccountId, accountId.Value.ToString())
+            : new Claim(SeaHavenClaimTypes.OrgScope, SeaHavenClaimTypes.OrgScopeAll));
+        return new ClaimsPrincipal(new ClaimsIdentity(claims, authenticationType: "test"));
+    }
+
+    private static ClaimsPrincipal Admin(int? accountId = null) => Caller(AdminId, "Admin", accountId);
+    private static ClaimsPrincipal Scheduler() => Caller(SchedulerId, "Scheduler");
+    private static ClaimsPrincipal Dispatcher() => Caller(DispatcherId, "Dispatcher");
+
+    private static CompletionDocTemplateCreateDto Body(
+        string? name = "Backflow Test Report",
+        string? extraSafetyNote = null,
+        params (string? Name, string? Description)[] procedures) => new()
+        {
+            Name = name,
+            ExtraSafetyNote = extraSafetyNote,
+            Procedures = procedures
+                .Select(p => new CompletionDocTemplateProcedureInputDto { Name = p.Name, Description = p.Description })
+                .ToList()
+        };
+
+    [Fact]
+    public async Task Create_PersistsTitleNoteAndProceduresInSubmittedOrder()
+    {
+        using var context = NewContext();
+        var service = NewService(context);
+
+        var created = await service.CreateAsync(
+            Admin(),
+            Body("  Backflow Test Report  ", " Wear gloves ",
+                ("Backflow Procedure", "line 1\nline 2"),
+                ("Shutoff", "Close valve"),
+                ("Cleanup", "")),
+            CancellationToken.None);
+
+        Assert.Equal("Backflow Test Report", created.Name);
+        Assert.Equal("Wear gloves", created.ExtraSafetyNote);
+        Assert.Equal(new[] { "Backflow Procedure", "Shutoff", "Cleanup" }, created.Procedures.Select(p => p.Name));
+        Assert.Equal(new[] { 0, 1, 2 }, created.Procedures.Select(p => p.SortOrder));
+        Assert.Equal("line 1\nline 2", created.Procedures[0].Description);
+        Assert.All(created.Procedures, p => Assert.True(p.Id > 0));
+        Assert.Equal("Jane Doe", created.CreatedByName);
+        Assert.NotNull(created.CreatedAt);
+        Assert.Equal(DateTimeKind.Utc, created.CreatedAt!.Value.Kind);
+        Assert.Null(created.UpdatedAt);
+        Assert.True(created.IsActive);
+        Assert.Equal("", created.ServiceKey);
+        Assert.Equal("", created.TemplateUrl);
+
+        var fetched = await service.GetAsync(created.Id, CancellationToken.None);
+        Assert.Equal(created.Procedures.Select(p => p.Id), fetched!.Procedures.Select(p => p.Id));
+    }
+
+    [Fact]
+    public async Task Create_WithZeroProceduresAndNoNote_Succeeds()
+    {
+        using var context = NewContext();
+
+        var created = await NewService(context).CreateAsync(
+            Admin(), new CompletionDocTemplateCreateDto { Name = "Empty" }, CancellationToken.None);
+
+        Assert.Empty(created.Procedures);
+        Assert.Null(created.ExtraSafetyNote);
+    }
+
+    [Fact]
+    public async Task Create_AllowsBlankProcedureNameAndDescription()
+    {
+        using var context = NewContext();
+
+        var created = await NewService(context).CreateAsync(
+            Admin(), Body("Placeholder", null, (null, null), ("  ", "")), CancellationToken.None);
+
+        Assert.Equal(2, created.Procedures.Count);
+        Assert.All(created.Procedures, p => Assert.Equal("", p.Name));
+    }
+
+    [Theory]
+    [InlineData(null)]
+    [InlineData("")]
+    [InlineData("   ")]
+    public async Task CreateAndUpdate_WithoutTitle_ThrowTitleRequired(string? name)
+    {
+        using var context = NewContext();
+        var service = NewService(context);
+        var existing = await service.CreateAsync(Admin(), Body(), CancellationToken.None);
+
+        var onCreate = await Assert.ThrowsAsync<WorkOrderBoardValidationException>(() =>
+            service.CreateAsync(Admin(), Body(name), CancellationToken.None));
+        var onUpdate = await Assert.ThrowsAsync<WorkOrderBoardValidationException>(() =>
+            service.UpdateAsync(Admin(), existing.Id, Body(name), CancellationToken.None));
+
+        Assert.Equal("TitleRequired", onCreate.Code);
+        Assert.Equal("Document Title is required.", onCreate.Message);
+        Assert.Equal("TitleRequired", onUpdate.Code);
+        Assert.Single(context.CompletionDocTemplates);
+    }
+
+    [Fact]
+    public async Task Create_RejectsOverlongExtraSafetyNoteAndProcedureName()
+    {
+        using var context = NewContext();
+        var service = NewService(context);
+
+        var note = await Assert.ThrowsAsync<WorkOrderBoardValidationException>(() =>
+            service.CreateAsync(Admin(), Body("T", new string('n', 2001)), CancellationToken.None));
+        var procedure = await Assert.ThrowsAsync<WorkOrderBoardValidationException>(() =>
+            service.CreateAsync(Admin(), Body("T", null, (new string('p', 201), "d")), CancellationToken.None));
+
+        Assert.Equal("InvalidValue", note.Code);
+        Assert.Equal("InvalidValue", procedure.Code);
+        Assert.Empty(context.CompletionDocTemplates);
+    }
+
+    [Fact]
+    public async Task Update_ReplacesWholeProcedureListAndStampsUpdatedAt()
+    {
+        using var context = NewContext();
+        var service = NewService(context);
+        var created = await service.CreateAsync(
+            Admin(), Body("T", "Note", ("A", "a"), ("B", "b"), ("C", "c")), CancellationToken.None);
+
+        var updated = await service.UpdateAsync(
+            Admin(), created.Id, Body("T2", "Note", ("C", "c2"), ("A", "a2")), CancellationToken.None);
+
+        Assert.Equal("T2", updated.Name);
+        Assert.Equal(new[] { "C", "A" }, updated.Procedures.Select(p => p.Name));
+        Assert.Equal(new[] { 0, 1 }, updated.Procedures.Select(p => p.SortOrder));
+        Assert.Equal(2, context.CompletionDocTemplateProcedures.Count());
+        Assert.NotNull(updated.UpdatedAt);
+        Assert.Equal("Jane Doe", updated.CreatedByName);
+    }
+
+    [Fact]
+    public async Task Update_NullNoteClearsIt_EmptyProceduresClearThem_NullProceduresKeepThem()
+    {
+        using var context = NewContext();
+        var service = NewService(context);
+        var created = await service.CreateAsync(Admin(), Body("T", "Note", ("A", "a")), CancellationToken.None);
+
+        var kept = await service.UpdateAsync(
+            Admin(), created.Id, new CompletionDocTemplateCreateDto { Name = "T", Procedures = null }, CancellationToken.None);
+        Assert.Null(kept.ExtraSafetyNote);
+        Assert.Equal(new[] { "A" }, kept.Procedures.Select(p => p.Name));
+
+        var cleared = await service.UpdateAsync(
+            Admin(), created.Id, new CompletionDocTemplateCreateDto { Name = "T", Procedures = new() }, CancellationToken.None);
+        Assert.Empty(cleared.Procedures);
+    }
+
+    [Fact]
+    public async Task Update_OmittedLegacyFieldsKeepStoredValues()
+    {
+        using var context = NewContext();
+        context.CompletionDocTemplates.Add(new CompletionDocTemplate
+        {
+            Id = 7,
+            Name = "HVAC PM Completion",
+            ServiceKey = "HVAC PM",
+            WorkOrderType = WorkOrderType.PM,
+            TemplateUrl = "https://example.com/hvac.pdf",
+            IsActive = true
+        });
+        await context.SaveChangesAsync();
+
+        var updated = await NewService(context).UpdateAsync(
+            Admin(), 7, Body("HVAC PM Completion v2", "Mask"), CancellationToken.None);
+
+        Assert.Equal("HVAC PM", updated.ServiceKey);
+        Assert.Equal(WorkOrderType.PM, updated.WorkOrderType);
+        Assert.Equal("https://example.com/hvac.pdf", updated.TemplateUrl);
+        Assert.True(updated.IsActive);
+        Assert.Null(updated.CreatedByName);
+    }
+
+    // Bodies are bound by System.Text.Json with the web defaults, as MVC does.
+    private static CompletionDocTemplateCreateDto JsonBody(string json) =>
+        System.Text.Json.JsonSerializer.Deserialize<CompletionDocTemplateCreateDto>(
+            json, new System.Text.Json.JsonSerializerOptions(System.Text.Json.JsonSerializerDefaults.Web))!;
+
+    [Fact]
+    public async Task Update_WorkOrderTypeExplicitNullClears_OmittedKeeps_ValueSets()
+    {
+        using var context = NewContext();
+        context.CompletionDocTemplates.Add(new CompletionDocTemplate
+        {
+            Id = 8,
+            Name = "HVAC PM Completion",
+            ServiceKey = "HVAC",
+            WorkOrderType = WorkOrderType.PM,
+            TemplateUrl = "",
+            IsActive = true
+        });
+        await context.SaveChangesAsync();
+        var service = NewService(context);
+
+        var omitted = JsonBody("""{"name":"HVAC Completion"}""");
+        Assert.False(omitted.WorkOrderTypeSpecified);
+        var kept = await service.UpdateAsync(Admin(), 8, omitted, CancellationToken.None);
+        Assert.Equal(WorkOrderType.PM, kept.WorkOrderType);
+
+        var cleared = await service.UpdateAsync(
+            Admin(), 8, JsonBody("""{"name":"HVAC Completion","workOrderType":null}"""), CancellationToken.None);
+        Assert.Null(cleared.WorkOrderType);
+        Assert.Null((await context.CompletionDocTemplates.AsNoTracking().SingleAsync(t => t.Id == 8)).WorkOrderType);
+
+        var set = await service.UpdateAsync(
+            Admin(), 8, JsonBody("""{"name":"HVAC Completion","workOrderType":6}"""), CancellationToken.None);
+        Assert.Equal(WorkOrderType.Reactive, set.WorkOrderType);
+    }
+
+    [Fact]
+    public async Task Update_MissingOrDeletedTemplate_ThrowsNotFound()
+    {
+        using var context = NewContext();
+        context.CompletionDocTemplates.Add(new CompletionDocTemplate { Id = 3, Name = "Gone", IsDeleted = true });
+        await context.SaveChangesAsync();
+        var service = NewService(context);
+
+        var missing = await Assert.ThrowsAsync<WorkOrderBoardValidationException>(() =>
+            service.UpdateAsync(Admin(), 999, Body(), CancellationToken.None));
+        var deleted = await Assert.ThrowsAsync<WorkOrderBoardValidationException>(() =>
+            service.UpdateAsync(Admin(), 3, Body(), CancellationToken.None));
+
+        Assert.Equal("NotFound", missing.Code);
+        Assert.Equal("NotFound", deleted.Code);
+    }
+
+    [Fact]
+    public async Task List_SearchIsPartialCaseInsensitiveAndOrderedByName()
+    {
+        using var context = NewContext();
+        var service = NewService(context);
+        foreach (var name in new[] { "Roof Inspection", "Backflow Test Report", "Annual BACKFLOW check", "HVAC PM" })
+            await service.CreateAsync(Admin(), Body(name), CancellationToken.None);
+        context.CompletionDocTemplates.Add(new CompletionDocTemplate { Name = "Backflow deleted", IsDeleted = true });
+        await context.SaveChangesAsync();
+
+        var matches = await service.ListAsync("backFLOW", null, null, CancellationToken.None);
+        var all = await service.ListAsync(null, null, null, CancellationToken.None);
+        var none = await service.ListAsync("zzz", null, null, CancellationToken.None);
+
+        Assert.Equal(new[] { "Annual BACKFLOW check", "Backflow Test Report" }, matches.Select(t => t.Name));
+        Assert.Equal(
+            new[] { "Annual BACKFLOW check", "Backflow Test Report", "HVAC PM", "Roof Inspection" },
+            all.Select(t => t.Name));
+        Assert.Empty(none);
+    }
+
+    [Fact]
+    public async Task List_KeepsLegacyServiceKeyAndWorkOrderTypeFilters()
+    {
+        using var context = NewContext();
+        context.CompletionDocTemplates.AddRange(
+            new CompletionDocTemplate { Name = "HVAC PM", ServiceKey = "HVAC", WorkOrderType = WorkOrderType.PM },
+            new CompletionDocTemplate { Name = "HVAC Any", ServiceKey = "HVAC" },
+            new CompletionDocTemplate { Name = "HVAC Reactive", ServiceKey = "HVAC", WorkOrderType = WorkOrderType.Reactive },
+            new CompletionDocTemplate { Name = "Plumbing", ServiceKey = "Plumbing" });
+        await context.SaveChangesAsync();
+
+        var rows = await NewService(context).ListAsync(null, "HVAC", WorkOrderType.PM, CancellationToken.None);
+
+        Assert.Equal(new[] { "HVAC Any", "HVAC PM" }, rows.Select(t => t.Name));
+    }
+
+    [Fact]
+    public async Task Writes_FollowTeamPermissions()
+    {
+        using var context = NewContext();
+        var service = NewService(context);
+
+        var byScheduler = await service.CreateAsync(Scheduler(), Body("Scheduler template"), CancellationToken.None);
+        await service.UpdateAsync(Scheduler(), byScheduler.Id, Body("Scheduler edit"), CancellationToken.None);
+        Assert.Equal("Sam Scheduler", byScheduler.CreatedByName);
+
+        var schedulerDelete = await Assert.ThrowsAsync<WorkOrderBoardValidationException>(() =>
+            service.DeleteAsync(Scheduler(), byScheduler.Id, CancellationToken.None));
+        var dispatcherCreate = await Assert.ThrowsAsync<WorkOrderBoardValidationException>(() =>
+            service.CreateAsync(Dispatcher(), Body("Nope"), CancellationToken.None));
+        var dispatcherEdit = await Assert.ThrowsAsync<WorkOrderBoardValidationException>(() =>
+            service.UpdateAsync(Dispatcher(), byScheduler.Id, Body("Nope"), CancellationToken.None));
+        var anonymous = await Assert.ThrowsAsync<WorkOrderBoardValidationException>(() =>
+            service.CreateAsync(new ClaimsPrincipal(new ClaimsIdentity()), Body("Nope"), CancellationToken.None));
+
+        Assert.All(new[] { schedulerDelete, dispatcherCreate, dispatcherEdit, anonymous },
+            ex => Assert.Equal("Forbidden", ex.Code));
+        Assert.Equal("Scheduler edit", context.CompletionDocTemplates.Single().Name);
+        Assert.NotEqual(true, context.CompletionDocTemplates.Single().IsDeleted);
+    }
+
+    [Fact]
+    public async Task Writes_HonorPerPersonOverrides()
+    {
+        using var context = NewContext();
+        context.UserPermissionOverrides.Add(new UserPermissionOverride
+        {
+            UserId = SchedulerId,
+            PermissionKey = "deleteCompletionDocTemplates",
+            State = UserPermissionState.Allow
+        });
+        context.UserPermissionOverrides.Add(new UserPermissionOverride
+        {
+            UserId = SchedulerId,
+            PermissionKey = "createCompletionDocTemplates",
+            State = UserPermissionState.Deny
+        });
+        await context.SaveChangesAsync();
+        var service = NewService(context);
+        var template = await service.CreateAsync(Admin(), Body(), CancellationToken.None);
+
+        var denied = await Assert.ThrowsAsync<WorkOrderBoardValidationException>(() =>
+            service.CreateAsync(Scheduler(), Body("Denied"), CancellationToken.None));
+        await service.DeleteAsync(Scheduler(), template.Id, CancellationToken.None);
+
+        Assert.Equal("Forbidden", denied.Code);
+        Assert.True(context.CompletionDocTemplates.Single().IsDeleted);
+    }
+
+    [Fact]
+    public async Task LinkedWorkOrders_CountsOnlyOpenWorkOrdersOfLinkedServicesInCallerTenant()
+    {
+        using var context = NewContext();
+        var template = new CompletionDocTemplate { Id = 10, Name = "Backflow" };
+        var other = new CompletionDocTemplate { Id = 11, Name = "Other" };
+        context.CompletionDocTemplates.AddRange(template, other);
+        context.Services.AddRange(
+            new Service { Id = 1, Name = "Backflow", NormalizedName = "BACKFLOW", RequiresCompletionDocument = true, CompletionDocTemplateId = 10 },
+            new Service { Id = 2, Name = "Backflow 2", NormalizedName = "BACKFLOW 2", RequiresCompletionDocument = true, CompletionDocTemplateId = 10 },
+            new Service { Id = 3, Name = "Roof", NormalizedName = "ROOF", RequiresCompletionDocument = true, CompletionDocTemplateId = 11 });
+        context.workOrders.AddRange(
+            new WorkOrder { Id = 101, ServiceId = 1, AccountId = 1, LifecycleStatus = LifecycleStatus.Scheduled },
+            new WorkOrder { Id = 102, ServiceId = 2, AccountId = 1, LifecycleStatus = null },
+            new WorkOrder { Id = 103, ServiceId = 1, AccountId = 1, LifecycleStatus = LifecycleStatus.Completed },
+            new WorkOrder { Id = 104, ServiceId = 1, AccountId = 1, LifecycleStatus = LifecycleStatus.Canceled },
+            new WorkOrder { Id = 105, ServiceId = 3, AccountId = 1, LifecycleStatus = LifecycleStatus.Scheduled },
+            new WorkOrder { Id = 106, ServiceId = null, AccountId = 1, LifecycleStatus = LifecycleStatus.Scheduled },
+            new WorkOrder { Id = 107, ServiceId = 1, AccountId = 1, LifecycleStatus = LifecycleStatus.Scheduled, IsDeleted = true },
+            new WorkOrder { Id = 108, ServiceId = 1, AccountId = 1, LifecycleStatus = LifecycleStatus.Scheduled, istemplate = true },
+            new WorkOrder { Id = 205, ServiceId = 1, AccountId = 2, LifecycleStatus = LifecycleStatus.InProgress });
+        context.workOrders.AddRange(LegacyStatusWorkOrders(serviceId: 1, accountId: 1));
+        await context.SaveChangesAsync();
+        var service = NewService(context);
+
+        var tenantOne = await service.GetLinkedWorkOrdersAsync(Admin(accountId: 1), 10, CancellationToken.None);
+        var tenantTwo = await service.GetLinkedWorkOrdersAsync(Admin(accountId: 2), 10, CancellationToken.None);
+        var orgWide = await service.GetLinkedWorkOrdersAsync(Admin(), 10, CancellationToken.None);
+
+        Assert.Equal(3, tenantOne.Count);
+        Assert.Equal(new[] { 101, 102, 111 }, tenantOne.WorkOrderIds);
+        Assert.Equal(new[] { 205 }, tenantTwo.WorkOrderIds);
+        Assert.Equal(new[] { 101, 102, 111, 205 }, orgWide.WorkOrderIds);
+        Assert.Equal(4, orgWide.Count);
+    }
+
+    // Legacy rows carry no LifecycleStatus; their legacy status text decides whether they are open.
+    private static WorkOrder[] LegacyStatusWorkOrders(int serviceId, int accountId) => new[]
+    {
+        new WorkOrder { Id = 109, ServiceId = serviceId, AccountId = accountId, LegacyStatus = "Completed" },
+        new WorkOrder { Id = 110, ServiceId = serviceId, AccountId = accountId, Status = " Cancelled " },
+        new WorkOrder { Id = 111, ServiceId = serviceId, AccountId = accountId, LegacyStatus = "On Hold" }
+    };
+
+    [Fact]
+    public async Task LinkedWorkOrders_UnknownTemplateOrMissingScope_Throws()
+    {
+        using var context = NewContext();
+        context.CompletionDocTemplates.Add(new CompletionDocTemplate { Id = 10, Name = "Backflow" });
+        await context.SaveChangesAsync();
+        var service = NewService(context);
+        var noScope = new ClaimsPrincipal(new ClaimsIdentity(
+            new[] { new Claim(ClaimTypes.NameIdentifier, DispatcherId), new Claim(ClaimTypes.Role, "Dispatcher") },
+            authenticationType: "test"));
+
+        var missing = await Assert.ThrowsAsync<WorkOrderBoardValidationException>(() =>
+            service.GetLinkedWorkOrdersAsync(Admin(), 999, CancellationToken.None));
+        var forbidden = await Assert.ThrowsAsync<WorkOrderBoardValidationException>(() =>
+            service.GetLinkedWorkOrdersAsync(noScope, 10, CancellationToken.None));
+
+        Assert.Equal("NotFound", missing.Code);
+        Assert.Equal("Forbidden", forbidden.Code);
+    }
+
+    [Fact]
+    public async Task Delete_ClearsServiceLinksKeepsDocumentRequirementAndHidesTemplate()
+    {
+        using var context = NewContext();
+        context.CompletionDocTemplates.Add(new CompletionDocTemplate { Id = 10, Name = "Backflow" });
+        context.Services.AddRange(
+            new Service { Id = 1, Name = "Backflow", NormalizedName = "BACKFLOW", RequiresCompletionDocument = true, CompletionDocTemplateId = 10 },
+            new Service { Id = 2, Name = "Unrelated", NormalizedName = "UNRELATED", RequiresCompletionDocument = true, CompletionDocTemplateId = null });
+        await context.SaveChangesAsync();
+        var service = NewService(context);
+
+        await service.DeleteAsync(Admin(), 10, CancellationToken.None);
+
+        var linked = context.Services.Single(s => s.Id == 1);
+        Assert.Null(linked.CompletionDocTemplateId);
+        Assert.True(linked.RequiresCompletionDocument);
+        Assert.True(context.Services.Single(s => s.Id == 2).RequiresCompletionDocument);
+        var template = context.CompletionDocTemplates.Single();
+        Assert.True(template.IsDeleted);
+        Assert.Equal(AdminId, template.DeleterUserId);
+        Assert.Null(await service.GetAsync(10, CancellationToken.None));
+        Assert.Empty(await service.ListAsync(null, null, null, CancellationToken.None));
+
+        var again = await Assert.ThrowsAsync<WorkOrderBoardValidationException>(() =>
+            service.DeleteAsync(Admin(), 10, CancellationToken.None));
+        Assert.Equal("NotFound", again.Code);
+    }
+
+    [Fact]
+    public async Task Reads_ForwardCancellation()
+    {
+        using var context = NewContext();
+        var service = NewService(context);
+        await service.CreateAsync(Admin(), Body(), CancellationToken.None);
+        using var cts = new CancellationTokenSource();
+        cts.Cancel();
+
+        await Assert.ThrowsAnyAsync<OperationCanceledException>(() =>
+            service.ListAsync(null, null, null, cts.Token));
+        await Assert.ThrowsAnyAsync<OperationCanceledException>(() =>
+            service.CreateAsync(Admin(), Body("Cancelled"), cts.Token));
+        Assert.Single(context.CompletionDocTemplates);
+    }
+
+    // Relational evidence (SQLite enforces foreign keys; the in-memory provider does not).
+
+    [Fact]
+    public async Task Relational_DeleteOfLinkedTemplateSucceedsAndUnlinksService()
+    {
+        await using var connection = new SqliteConnection("DataSource=:memory:");
+        await connection.OpenAsync();
+        await using var context = await NewSqliteContextAsync(connection);
+        SeedUser(context, AdminId, "Admin", "Jane", "Doe");
+        var template = new CompletionDocTemplate { Name = "Backflow" };
+        context.CompletionDocTemplates.Add(template);
+        await context.SaveChangesAsync();
+        context.Services.Add(new Service
+        {
+            Name = "Backflow",
+            NormalizedName = "BACKFLOW",
+            RequiresCompletionDocument = true,
+            CompletionDocTemplateId = template.Id
+        });
+        await context.SaveChangesAsync();
+        var service = NewService(context);
+
+        await service.DeleteAsync(Admin(), template.Id, CancellationToken.None);
+
+        context.ChangeTracker.Clear();
+        var stored = await context.Services.SingleAsync();
+        Assert.Null(stored.CompletionDocTemplateId);
+        Assert.True(stored.RequiresCompletionDocument);
+        Assert.True((await context.CompletionDocTemplates.SingleAsync()).IsDeleted);
+    }
+
+    [Fact]
+    public async Task Relational_LinkedWorkOrdersExcludeTerminalAndLegacyTerminalRows()
+    {
+        await using var connection = new SqliteConnection("DataSource=:memory:");
+        await connection.OpenAsync();
+        await using var context = await NewSqliteContextAsync(connection);
+        await WorkOrderAccountTestHelpers.EnsureAccountAsync(context, 1);
+        await WorkOrderAccountTestHelpers.EnsureAccountAsync(context, 2, "Other Corp");
+        context.CompletionDocTemplates.Add(new CompletionDocTemplate { Id = 10, Name = "Backflow" });
+        context.Services.Add(new Service
+        {
+            Id = 1,
+            Name = "Backflow",
+            NormalizedName = "BACKFLOW",
+            RequiresCompletionDocument = true,
+            CompletionDocTemplateId = 10
+        });
+        context.workOrders.AddRange(
+            new WorkOrder { Id = 101, ServiceId = 1, AccountId = 1, LifecycleStatus = LifecycleStatus.Scheduled },
+            new WorkOrder { Id = 102, ServiceId = 1, AccountId = 1 },
+            new WorkOrder { Id = 103, ServiceId = 1, AccountId = 1, LifecycleStatus = LifecycleStatus.Completed },
+            new WorkOrder { Id = 104, ServiceId = 1, AccountId = 1, LifecycleStatus = LifecycleStatus.Canceled },
+            new WorkOrder { Id = 205, ServiceId = 1, AccountId = 2, LifecycleStatus = LifecycleStatus.OnSite });
+        context.workOrders.AddRange(LegacyStatusWorkOrders(serviceId: 1, accountId: 1));
+        await context.SaveChangesAsync();
+        var data = new CompletionDocTemplateDataService(context);
+
+        var tenantOne = await data.GetOpenLinkedWorkOrderIdsAsync(10, 1, CancellationToken.None);
+        var orgWide = await data.GetOpenLinkedWorkOrderIdsAsync(10, null, CancellationToken.None);
+
+        Assert.Equal(new[] { 101, 102, 111 }, tenantOne);
+        Assert.Equal(new[] { 101, 102, 111, 205 }, orgWide);
+    }
+
+    [Fact]
+    public async Task Relational_UpdateReplacesProceduresInOrder()
+    {
+        await using var connection = new SqliteConnection("DataSource=:memory:");
+        await connection.OpenAsync();
+        await using var context = await NewSqliteContextAsync(connection);
+        SeedUser(context, AdminId, "Admin", "Jane", "Doe");
+        await context.SaveChangesAsync();
+        var service = NewService(context);
+        var created = await service.CreateAsync(
+            Admin(), Body("T", null, ("A", "a"), ("B", "b")), CancellationToken.None);
+
+        context.ChangeTracker.Clear();
+        var updated = await service.UpdateAsync(
+            Admin(), created.Id, Body("T", null, ("B", "b"), ("C", "c"), ("A", "a")), CancellationToken.None);
+
+        Assert.Equal(new[] { "B", "C", "A" }, updated.Procedures.Select(p => p.Name));
+        Assert.Equal("Jane Doe", updated.CreatedByName);
+        context.ChangeTracker.Clear();
+        Assert.Equal(3, await context.CompletionDocTemplateProcedures.CountAsync());
+    }
+
+    private static async Task<ApplicationDbContext> NewSqliteContextAsync(SqliteConnection connection)
+    {
+        var options = new DbContextOptionsBuilder<ApplicationDbContext>()
+            .UseSqlite(connection)
+            .Options;
+        var context = new SqliteTemplateTestDbContext(options);
+        await context.Database.EnsureCreatedAsync();
+        return context;
+    }
+
+    private sealed class SqliteTemplateTestDbContext : ApplicationDbContext
+    {
+        public SqliteTemplateTestDbContext(DbContextOptions<ApplicationDbContext> options)
+            : base(options)
+        {
+        }
+
+        protected override void OnModelCreating(ModelBuilder builder)
+        {
+            base.OnModelCreating(builder);
+
+            // SQL Server filtered index syntax is invalid on SQLite.
+            foreach (var index in builder.Model.GetEntityTypes().SelectMany(e => e.GetIndexes()))
+            {
+                if (index.GetFilter() != null)
+                    index.SetFilter(null);
+            }
+
+            // SQLite has no rowversion type; treat as plain nullable blobs.
+            foreach (var entityType in new[] { typeof(WorkOrder), typeof(Dispatch) })
+            {
+                var property = builder.Entity(entityType).Property("RowVersion").Metadata;
+                property.ValueGenerated = Microsoft.EntityFrameworkCore.Metadata.ValueGenerated.Never;
+                property.IsConcurrencyToken = false;
+            }
+        }
+    }
+
+    // HTTP contract of the template endpoints.
+
+    private static WorkOrderCompletionController NewController(ApplicationDbContext context, ClaimsPrincipal user) =>
+        new(null!, NewService(context), null!)
+        {
+            ControllerContext = new ControllerContext { HttpContext = new DefaultHttpContext { User = user } }
+        };
+
+    [Fact]
+    public async Task Controller_MapsTitleRequiredTo422AndForbiddenTo403()
+    {
+        using var context = NewContext();
+
+        var blank = await NewController(context, Admin())
+            .CreateCompletionTemplate(Body("  "), CancellationToken.None);
+        var denied = await NewController(context, Dispatcher())
+            .CreateCompletionTemplate(Body("Allowed title"), CancellationToken.None);
+        var missing = await NewController(context, Admin())
+            .DeleteCompletionTemplate(999, CancellationToken.None);
+
+        var unprocessable = Assert.IsType<UnprocessableEntityObjectResult>(blank);
+        var error = Assert.IsType<WorkOrderBoardValidationErrorDto>(unprocessable.Value);
+        Assert.Equal("TitleRequired", error.Code);
+        Assert.Equal("Document Title is required.", error.Message);
+        var forbidden = Assert.IsType<ObjectResult>(denied);
+        Assert.Equal(StatusCodes.Status403Forbidden, forbidden.StatusCode);
+        Assert.IsType<NotFoundObjectResult>(missing);
+    }
+
+    [Fact]
+    public async Task Controller_LinkedWorkOrdersAndDelete_ReturnContractShapes()
+    {
+        using var context = NewContext();
+        context.CompletionDocTemplates.Add(new CompletionDocTemplate { Id = 10, Name = "Backflow" });
+        context.Services.Add(new Service { Id = 1, Name = "B", NormalizedName = "B", RequiresCompletionDocument = true, CompletionDocTemplateId = 10 });
+        context.workOrders.Add(new WorkOrder { Id = 101, ServiceId = 1, AccountId = 1, LifecycleStatus = LifecycleStatus.Scheduled });
+        await context.SaveChangesAsync();
+        var controller = NewController(context, Admin());
+
+        var linked = await controller.GetCompletionTemplateLinkedWorkOrders(10, CancellationToken.None);
+        var deleted = await controller.DeleteCompletionTemplate(10, CancellationToken.None);
+
+        var body = Assert.IsType<CompletionDocTemplateLinkedWorkOrdersDto>(Assert.IsType<OkObjectResult>(linked).Value);
+        Assert.Equal(1, body.Count);
+        Assert.Equal(new[] { 101 }, body.WorkOrderIds);
+        Assert.IsType<NoContentResult>(deleted);
+    }
+
+    // Migration shape (G6 evidence): additive only.
+
+    [Fact]
+    public void Migration_Up_AddsBoundedNoteAndCascadingProcedureTableOnly()
+    {
+        var operations = BuildOperations("Up");
+
+        var column = Assert.Single(operations.OfType<AddColumnOperation>());
+        Assert.Equal("CompletionDocTemplates", column.Table);
+        Assert.Equal("ExtraSafetyNote", column.Name);
+        Assert.True(column.IsNullable);
+        Assert.Equal(2000, column.MaxLength);
+
+        var table = Assert.Single(operations.OfType<CreateTableOperation>());
+        Assert.Equal("CompletionDocTemplateProcedures", table.Name);
+        Assert.Contains(table.Columns, c => c.Name == "Name" && c.MaxLength == 200 && !c.IsNullable);
+        var fk = Assert.Single(table.ForeignKeys);
+        Assert.Equal("CompletionDocTemplates", fk.PrincipalTable);
+        Assert.Equal(ReferentialAction.Cascade, fk.OnDelete);
+
+        var index = Assert.Single(operations.OfType<CreateIndexOperation>());
+        Assert.Equal(new[] { "CompletionDocTemplateId", "SortOrder" }, index.Columns);
+
+        Assert.Equal(3, operations.Count);
+    }
+
+    [Fact]
+    public void Migration_Down_DropsOnlyWhatUpAdded()
+    {
+        var operations = BuildOperations("Down");
+
+        Assert.Equal("CompletionDocTemplateProcedures", Assert.Single(operations.OfType<DropTableOperation>()).Name);
+        var dropped = Assert.Single(operations.OfType<DropColumnOperation>());
+        Assert.Equal(("CompletionDocTemplates", "ExtraSafetyNote"), (dropped.Table, dropped.Name));
+        Assert.Equal(2, operations.Count);
+    }
+
+    private static List<MigrationOperation> BuildOperations(string direction)
+    {
+        var builder = new MigrationBuilder("Microsoft.EntityFrameworkCore.SqlServer");
+        var operation = typeof(Migration).GetMethod(direction, BindingFlags.Instance | BindingFlags.NonPublic)
+                 ?? throw new InvalidOperationException($"Migration.{direction} not found.");
+        operation.Invoke(new CompletionDocTemplateProcedures(), [builder]);
+        return builder.Operations;
+    }
+}

SeaHavenIndustries.Tests/SH138SiteContactsSqlServerTests.cs

@@ -5,7 +5,6 @@ using Microsoft.Data.SqlClient;
 using Microsoft.EntityFrameworkCore;
 using Microsoft.EntityFrameworkCore.Infrastructure;
 using Microsoft.EntityFrameworkCore.Migrations;
-using SeaHaven.DataServices.Implementation;
 
 namespace SeaHavenIndustries.Tests;
 
@@ -84,150 +83,6 @@ public class SH138SiteContactsSqlServerTests
         }
     }
 
-    [Fact]
-    public async Task SH138_LocationDelete_DetachesSoftDeletedContacts_WithRestrictFk_WhenLocalDbAvailable()
-    {
-        var masterConnectionString = await ResolveMasterConnectionStringAsync();
-        if (masterConnectionString == null)
-            return;
-
-        var dbName = $"SH138LocationDelete_{Guid.NewGuid():N}";
-        var connectionString = WithDatabase(masterConnectionString, dbName);
-
-        try
-        {
-            await CreateDatabaseAsync(masterConnectionString, dbName);
-
-            await using var connection = new SqlConnection(connectionString);
-            await connection.OpenAsync();
-
-            await using (var createTables = connection.CreateCommand())
-            {
-                createTables.CommandText =
-                    """
-                    CREATE TABLE Locations (
-                        Id int NOT NULL IDENTITY PRIMARY KEY,
-                        AccountId int NULL,
-                        Title nvarchar(max) NULL,
-                        Name nvarchar(max) NULL,
-                        Latitude nvarchar(max) NULL,
-                        Longitude nvarchar(max) NULL,
-                        Address1 nvarchar(max) NULL,
-                        Address2 nvarchar(max) NULL,
-                        City nvarchar(max) NULL,
-                        State nvarchar(max) NULL,
-                        Zip nvarchar(max) NULL,
-                        PhoneNumber nvarchar(max) NULL,
-                        Email nvarchar(max) NULL,
-                        Status nvarchar(max) NULL,
-                        ExternalSource nvarchar(max) NULL,
-                        ExternalLocationId nvarchar(max) NULL,
-                        IsDeleted bit NULL,
-                        createdby nvarchar(max) NULL,
-                        DeleterUserId nvarchar(max) NULL,
-                        DeletionTime datetime2 NULL,
-                        CreatedDate datetime2 NULL,
-                        LastModificationTime datetime2 NULL,
-                        LastModifierUserId int NULL
-                    );
-                    CREATE TABLE Contacts (
-                        Id int NOT NULL IDENTITY PRIMARY KEY,
-                        AccountId int NULL,
-                        LocationId int NULL,
-                        Title nvarchar(max) NULL,
-                        Owner nvarchar(max) NULL,
-                        FirstName nvarchar(max) NULL,
-                        MiddleName nvarchar(max) NULL,
-                        LastName nvarchar(max) NULL,
-                        ContactType nvarchar(max) NULL,
-                        PhoneNumber nvarchar(max) NULL,
-                        Email nvarchar(max) NULL,
-                        Address1 nvarchar(max) NULL,
-                        Address2 nvarchar(max) NULL,
-                        City nvarchar(max) NULL,
-                        State nvarchar(max) NULL,
-                        Zip nvarchar(max) NULL,
-                        FacebookUrl nvarchar(max) NULL,
-                        LinkedInUrl nvarchar(max) NULL,
-                        TwitterUrl nvarchar(max) NULL,
-                        IsDeleted bit NULL,
-                        createdby nvarchar(max) NULL,
-                        DeleterUserId nvarchar(max) NULL,
-                        DeletionTime datetime2 NULL,
-                        CreatedDate datetime2 NULL,
-                        LastModificationTime datetime2 NULL,
-                        LastModifierUserId int NULL,
-                        SiteContactOrder int NULL,
-                        CONSTRAINT FK_Contacts_Locations_LocationId FOREIGN KEY (LocationId) REFERENCES Locations (Id) ON DELETE NO ACTION
-                    );
-                    SET IDENTITY_INSERT Locations ON;
-                    INSERT INTO Locations (Id, Name) VALUES (11, 'Depot');
-                    SET IDENTITY_INSERT Locations OFF;
-                    INSERT INTO Contacts (LocationId, FirstName, PhoneNumber, SiteContactOrder) VALUES (11, 'Alice Cooper', '555-0100', 0);
-                    INSERT INTO Contacts (LocationId, FirstName, PhoneNumber, IsDeleted, DeleterUserId, DeletionTime) VALUES (11, 'Bob Dillon', '555-0200', 1, 'actor-1', '2026-01-01T00:00:00');
-                    """;
-                await createTables.ExecuteNonQueryAsync();
-            }
-
-            var options = new DbContextOptionsBuilder<ApplicationDbContext>()
-                .UseSqlServer(connection)
-                .Options;
-
-            await using var context = new ApplicationDbContext(options);
-            var service = new LocationDataService(context);
-            var deleted = await service.DeleteByIdAsync(11, CancellationToken.None);
-
-            Assert.True(deleted);
-
-            await using (var locationCmd = connection.CreateCommand())
-            {
-                locationCmd.CommandText = "SELECT COUNT(*) FROM Locations;";
-                var locationCount = await locationCmd.ExecuteScalarAsync();
-                Assert.Equal(0, Convert.ToInt32(locationCount));
-            }
-
-            await using (var activeCmd = connection.CreateCommand())
-            {
-                activeCmd.CommandText =
-                    """
-                    SELECT FirstName, PhoneNumber, LocationId, IsDeleted, DeleterUserId, DeletionTime
-                    FROM Contacts
-                    WHERE FirstName = N'Alice Cooper';
-                    """;
-                await using var reader = await activeCmd.ExecuteReaderAsync();
-                Assert.True(await reader.ReadAsync());
-                Assert.Equal("Alice Cooper", reader.GetString(0));
-                Assert.Equal("555-0100", reader.GetString(1));
-                Assert.True(reader.IsDBNull(2));
-                Assert.True(reader.GetBoolean(3));
-                Assert.True(reader.IsDBNull(4), "delete carries no audit actor");
-                Assert.False(reader.IsDBNull(5));
-                Assert.False(await reader.ReadAsync());
-            }
-
-            await using (var previouslyDeletedCmd = connection.CreateCommand())
-            {
-                previouslyDeletedCmd.CommandText =
-                    """
-                    SELECT LocationId, IsDeleted, DeleterUserId, DeletionTime
-                    FROM Contacts
-                    WHERE FirstName = N'Bob Dillon';
-                    """;
-                await using var reader = await previouslyDeletedCmd.ExecuteReaderAsync();
-                Assert.True(await reader.ReadAsync());
-                Assert.True(reader.IsDBNull(0), "already soft-deleted rows detach so the restrict FK cannot block the delete");
-                Assert.True(reader.GetBoolean(1));
-                Assert.Equal("actor-1", reader.GetString(2));
-                Assert.Equal(new DateTime(2026, 1, 1), reader.GetDateTime(3));
-                Assert.False(await reader.ReadAsync());
-            }
-        }
-        finally
-        {
-            await DropDatabaseAsync(masterConnectionString, dbName);
-        }
-    }
-
     private static async Task ApplyMigrationUpAsync(ApplicationDbContext context, Migration migration)
     {
         var builder = new MigrationBuilder(context.Database.ProviderName!);

SeaHavenIndustries.Tests/WorkOrderAccountScopeTests.cs

@@ -849,7 +849,19 @@ public class WorkOrderAccountScopeTests
             => _inner.AddAsync(location, cancellationToken);
         public Task UpdateAsync(Locations location, CancellationToken cancellationToken)
             => _inner.UpdateAsync(location, cancellationToken);
-        public Task<bool> DeleteByIdAsync(int id, CancellationToken cancellationToken)
-            => _inner.DeleteByIdAsync(id, cancellationToken);
+        public Task<bool> SiteCodeExistsAsync(
+            string siteCode,
+            int? accountId,
+            int? excludeLocationId,
+            CancellationToken cancellationToken)
+            => _inner.SiteCodeExistsAsync(siteCode, accountId, excludeLocationId, cancellationToken);
+        public Task<(int Count, IReadOnlyList<int> Ids)> GetOpenWorkOrderIdsAsync(
+            int locationId,
+            string? siteCode,
+            int? siteAccountId,
+            int? callerAccountId,
+            int maxIds,
+            CancellationToken cancellationToken)
+            => _inner.GetOpenWorkOrderIdsAsync(locationId, siteCode, siteAccountId, callerAccountId, maxIds, cancellationToken);
     }
 }

SeaHavenIndustries.Tests/WorkOrderOverdueTypeTests.cs

@@ -383,16 +383,13 @@ public class WorkOrderOverdueTypeTests
             });
         await context.SaveChangesAsync();
 
-        var service = new WorkOrderCompletionService(
-            new WorkOrderCompletionDataService(context),
+        var service = new CompletionDocTemplateService(
             new CompletionDocTemplateDataService(context),
-            new WorkOrderDetailDataService(context),
-            new WorkOrderAuditService(
-                new WorkOrderAuditDataService(context),
-                new WorkOrderFieldLockService(new WorkOrderFieldLockDataService(context))),
+            new TeamPermissionOverrideDataService(context),
+            new TeamPermissionPolicy(),
             WorkOrderAccountTestHelpers.Resolver(context));
 
-        var templates = await service.GetTemplatesAsync(null, WorkOrderType.Overdue);
+        var templates = await service.ListAsync(null, null, WorkOrderType.Overdue, CancellationToken.None);
 
         Assert.Equal(new[] { "PM Completion" }, templates.Select(t => t.Name).ToArray());
     }

SeaHavenIndustries/Program.cs

@@ -31,7 +31,8 @@ builder.Services.AddAuthentication(options =>
     .AddIdentityCookies();
 
 var connectionString = builder.Configuration.GetConnectionString("DefaultConnection") ?? throw new InvalidOperationException("Connection string 'DefaultConnection' not found.");
-builder.Services.AddDbContext<ApplicationDbContext>(options => {
+builder.Services.AddDbContext<ApplicationDbContext>(options =>
+{
     options.UseSqlServer(connectionString);
 }, ServiceLifetime.Transient);
 builder.Services.AddDatabaseDeveloperPageExceptionFilter();
@@ -39,11 +40,7 @@ builder.Services.AddDatabaseDeveloperPageExceptionFilter();
 builder.Services.AddIdentityCore<ApplicationUser>(options =>
 {
     options.SignIn.RequireConfirmedAccount = true;
-    options.Password.RequireDigit = true;
-    options.Password.RequireLowercase = false;
-    options.Password.RequireUppercase = false;
-    options.Password.RequireNonAlphanumeric = true;
-    options.Password.RequiredLength = 8;
+    IdentityPasswordPolicy.Apply(options.Password);
 }).AddRoles<IdentityRole>().AddEntityFrameworkStores<ApplicationDbContext>().AddSignInManager()
     .AddDefaultTokenProviders();