seahaven-site/careers/dispatcher/index.html
Adam Moussa 4f5a6de08f Restructure career/jobs directories into unified careers/
Move career/index.html to careers/index.html, jobs/dispatcher/ to
careers/dispatcher/, and add new careers/traveling-maintenance-assistant/.
2026-04-30 11:58:52 -04:00

428 lines
18 KiB
HTML

<!DOCTYPE html>
<html lang="en-US">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1">
<title>Dispatcher — Sea Haven Industries</title>
<meta name="description" content="Apply for the Dispatcher position at Sea Haven Industries. View job details and submit your application today.">
<meta property="og:title" content="Dispatcher — Sea Haven Industries">
<meta property="og:description" content="Apply for the Dispatcher position at Sea Haven Industries. View job details and submit your application today.">
<meta property="og:type" content="website">
<meta property="og:url" content="https://seahaven.com/careers/dispatcher/">
<meta property="og:site_name" content="Sea Haven Industries">
<meta property="og:image" content="https://seahaven.com/assets/images/seahaven-16.webp">
<meta name="twitter:card" content="summary_large_image">
<meta name="robots" content="index, follow, max-image-preview:large">
<link rel="canonical" href="https://seahaven.com/careers/dispatcher/">
<link rel="icon" type="image/png" sizes="32x32" href="/assets/images/favicon-32.png">
<link rel="apple-touch-icon" sizes="192x192" href="/assets/images/favicon-192.png">
<link rel="preconnect" href="https://fonts.googleapis.com">
<link rel="preconnect" href="https://fonts.gstatic.com" crossorigin>
<link rel="preload" as="style" href="https://fonts.googleapis.com/css2?family=DM+Serif+Display:ital@0;1&family=Inter:wght@300;400;500;600&display=swap">
<link href="https://fonts.googleapis.com/css2?family=DM+Serif+Display:ital@0;1&family=Inter:wght@300;400;500;600&display=swap" rel="stylesheet">
<link rel="stylesheet" href="/assets/css/main.css">
<style>
.grecaptcha-badge { visibility: hidden; }
/* ── Job Details ── */
.job-details { background: var(--surface); }
.job-layout {
display: grid;
grid-template-columns: 1fr 340px;
gap: clamp(2.5rem, 5vw, 4rem);
align-items: start;
}
.job-content h2 {
font-family: var(--font-display);
font-size: clamp(1.25rem, 2.5vw, 1.75rem);
line-height: 1.2;
margin-bottom: 1.25rem;
margin-top: 2.5rem;
}
.job-content h2:first-child { margin-top: 0; }
.job-content p {
font-size: 0.9375rem;
color: var(--text-muted);
line-height: 1.7;
margin-bottom: 1rem;
}
.job-content ul {
list-style: none;
margin-bottom: 0.5rem;
}
.job-content ul li {
position: relative;
padding-left: 1.25rem;
margin-bottom: 0.75rem;
font-size: 0.9375rem;
color: var(--text-muted);
line-height: 1.7;
}
.job-content ul li::before {
content: '';
position: absolute;
left: 0;
top: 0.625rem;
width: 6px;
height: 6px;
border-radius: 50%;
background: var(--rose);
}
.job-note {
margin-top: 2rem;
padding: 1.25rem 1.5rem;
background: var(--rose-tint);
border-radius: 3px;
font-size: 0.9375rem;
color: var(--ink-mid);
line-height: 1.6;
}
/* ── Job Sidebar ── */
.job-sidebar {
position: sticky;
top: 100px;
background: var(--body-bg);
border: 1px solid var(--border);
border-radius: 3px;
padding: clamp(1.5rem, 3vw, 2rem);
}
.job-sidebar h3 {
font-family: var(--font-display);
font-size: 1.25rem;
margin-bottom: 1.5rem;
}
.sidebar-item {
margin-bottom: 1.25rem;
}
.sidebar-item-label {
font-size: 0.75rem;
font-weight: 600;
letter-spacing: 0.08em;
text-transform: uppercase;
color: var(--text-muted);
margin-bottom: 0.25rem;
}
.sidebar-item-value {
font-size: 0.9375rem;
color: var(--text);
line-height: 1.5;
}
/* ── Application Form ── */
.apply-section { background: var(--warm-gray); }
.apply-section h2 {
margin-bottom: clamp(1.5rem, 3vw, 2.5rem);
}
.apply-form {
max-width: 640px;
}
.form-group input[type="file"] {
width: 100%;
font-family: var(--font-body);
font-size: 0.875rem;
color: var(--text-muted);
padding: 0.75rem 0 0.75rem 0.75rem;
}
.form-group input[type="file"]::file-selector-button {
font-family: var(--font-body);
font-size: 0.8125rem;
font-weight: 600;
padding: 0.5rem 1.25rem;
border: 1px solid var(--border);
border-radius: 2px;
background: var(--surface);
color: var(--text);
cursor: pointer;
margin-right: 1rem;
transition: all 0.2s;
}
.form-group input[type="file"]::file-selector-button:hover {
border-color: var(--rose);
color: var(--rose);
}
/* ── Responsive (page-specific) ── */
@media (max-width: 1024px) {
.job-layout { grid-template-columns: 1fr 280px; }
}
@media (max-width: 768px) {
.job-layout { grid-template-columns: 1fr; }
.job-sidebar { position: static; order: -1; }
}
@media (max-width: 480px) {
.footer-bottom { flex-direction: column; align-items: flex-start; }
}
</style>
<script src="https://www.google.com/recaptcha/api.js?render=6Les66kUAAAAANyLrgkl7iuN4JUpNlB5upaMovI4"></script>
</head>
<body>
<!-- ── Navigation ── -->
<header class="site-header scrolled" id="site-header">
<div class="container">
<nav class="nav-inner">
<a href="/" class="nav-logo">
<img src="/assets/images/seahaven-logo-nav-new.png" alt="Sea Haven Industries">
</a>
<ul class="nav-links">
<li><a href="/services/">Services</a></li>
<li><a href="/about/">About</a></li>
<li><a href="/careers/">Careers</a></li>
<li><a href="/social-accountability/">Accountability</a></li>
</ul>
<a href="/contact/" class="nav-cta">Get a Quote</a>
<button class="nav-hamburger" id="hamburger" aria-label="Open menu">
<span></span><span></span><span></span>
</button>
</nav>
</div>
</header>
<div class="mobile-menu" id="mobile-menu">
<button class="mobile-menu-close" id="menu-close">✕</button>
<a href="/services/">Services</a>
<a href="/about/">About</a>
<a href="/careers/">Careers</a>
<a href="/social-accountability/">Accountability</a>
<a href="/contact/">Contact</a>
</div>
<!-- ── Page Hero ── -->
<section class="page-hero">
<div class="container">
<nav class="breadcrumb" aria-label="Breadcrumb">
<a href="/">Home</a>
<span>/</span>
<a href="/careers/">Careers</a>
<span>/</span>
Dispatcher
</nav>
<h1>Dispatcher</h1>
</div>
</section>
<!-- ── Job Details ── -->
<section class="job-details section">
<div class="container">
<div class="job-layout">
<!-- Main Content -->
<div class="job-content">
<h2>About the Role</h2>
<p>Sea Haven Industries is looking for a highly organized, decisive Dispatcher to manage nationwide maintenance operations across industrial facilities. This is not a typical scheduling role. You&rsquo;ll be responsible for triaging and coordinating emergency and preventive work orders across the U.S.&mdash;often under tight SLAs&mdash;deciding in real time whether to deploy internal technicians or source external vendors.</p>
<p>You are the control center. When something breaks, you make sure the right person is on-site, on time, and the job gets closed&mdash;without needing to be chased. If you naturally take ownership, stay calm under pressure, and don&rsquo;t let things slip, you&rsquo;ll do well here.</p>
<h2>What You&rsquo;ll Do</h2>
<ul>
<li>Own incoming work orders end-to-end&mdash;from intake to completion, ensuring nothing stalls or falls through</li>
<li>Triage and prioritize requests based on urgency (Priority 1&ndash;5) and SLA requirements</li>
<li>Dispatch and coordinate 50+ technicians nationwide, factoring in location, availability, and response time</li>
<li>Make judgment calls on when to use in-house techs vs. third-party vendors&mdash;especially in remote or hard-to-cover regions</li>
<li>Source and coordinate external vendors when needed (including last-minute/emergency coverage)</li>
<li>Manage active jobs across multiple time zones, tracking progress and proactively following up on delays</li>
<li>Handle high-pressure emergency requests requiring response times as fast as 1&ndash;4 hours</li>
<li>Ensure clean job closure&mdash;including proper documentation, status updates, and invoice follow-ups</li>
<li>Identify breakdowns in scheduling, coverage, or execution and flag issues before they escalate</li>
</ul>
<h2>What This Role Is Really Like</h2>
<ul>
<li>Some days are steady. Others are fast, reactive, and unpredictable</li>
<li>You may be juggling multiple active work orders across different states and urgency levels</li>
<li>Fast-paced environment&mdash;you&rsquo;ll need to act quickly with incomplete information</li>
<li>Finding coverage in remote areas can require creativity and persistence</li>
<li>Success depends on constant follow-up&mdash;not just dispatching, but making sure the job actually gets done</li>
</ul>
<h2>What We&rsquo;re Looking For</h2>
<ul>
<li>Experience in dispatching, logistics, or field service coordination (multi-region or nationwide strongly preferred)</li>
<li>Proven ability to manage high-volume, time-sensitive workflows without losing track of details</li>
<li>Strong decision-making skills&mdash;you can assess situations quickly and act without hand-holding</li>
<li>Excellent communication&mdash;comfortable coordinating with technicians, vendors, and clients all day</li>
<li>Highly organized with a relentless follow-up mindset</li>
<li>Resourceful&mdash;able to find solutions when coverage is limited or plans fall through</li>
<li>Comfortable working with systems like Slack and standard office tools</li>
<li>Calm under pressure and able to re-prioritize in real time</li>
</ul>
<div class="job-note">
People with a criminal record are encouraged to apply.
</div>
</div>
<!-- Sidebar -->
<aside class="job-sidebar">
<h3>Job Overview</h3>
<div class="sidebar-item">
<div class="sidebar-item-label">Job Type</div>
<div class="sidebar-item-value">Full-time</div>
</div>
<div class="sidebar-item">
<div class="sidebar-item-label">Pay</div>
<div class="sidebar-item-value">$72,000&ndash;$80,000/year</div>
</div>
<div class="sidebar-item">
<div class="sidebar-item-label">Schedule</div>
<div class="sidebar-item-value">Monday to Friday</div>
</div>
<div class="sidebar-item">
<div class="sidebar-item-label">Benefits</div>
<div class="sidebar-item-value">PTO + 401(k) matching</div>
</div>
<div class="sidebar-item">
<div class="sidebar-item-label">Work Location</div>
<div class="sidebar-item-value">Ronkonkoma, NY<br>Hybrid flexibility available</div>
</div>
</aside>
</div>
</div>
</section>
<!-- ── Application Form ── -->
<section class="apply-section section">
<div class="container">
<h2 class="display-md">Apply For This Position</h2>
<div class="form-success" id="form-success" style="display:none; background: var(--rose-tint); border-left: 3px solid var(--rose); padding: 1.25rem 1.5rem; margin-bottom: 2rem; border-radius: 2px;">
<strong style="color: var(--text);">Application received!</strong>
<p style="color: var(--text-muted); margin-top: 0.25rem; font-size: 0.875rem;">Thank you for applying. We'll review your submission and get back to you soon.</p>
</div>
<form class="apply-form" action="https://usebasin.com/f/611f7992dbf9" method="POST" enctype="multipart/form-data">
<input type="hidden" name="_gotcha" style="display:none">
<input type="hidden" name="g-recaptcha-response" id="g-recaptcha-response">
<input type="hidden" name="g-recaptcha-version" value="v3">
<input type="hidden" name="_next" value="https://seahaven.com/careers/dispatcher/?submitted=true">
<div class="form-group">
<label for="apply-name">Name *</label>
<input type="text" id="apply-name" name="name" required placeholder="Your full name">
</div>
<div class="form-group">
<label for="apply-email">Email *</label>
<input type="email" id="apply-email" name="email" required placeholder="you@example.com">
</div>
<div class="form-group">
<label for="apply-phone">Phone *</label>
<input type="tel" id="apply-phone" name="phone" required placeholder="(555) 123-4567">
</div>
<div class="form-group">
<label for="apply-cover">Cover Letter</label>
<textarea id="apply-cover" name="cover_letter" placeholder="Tell us why you'd be a great fit..."></textarea>
</div>
<div class="form-group">
<label for="apply-resume">Resume *</label>
<input type="file" id="apply-resume" name="resume" required accept=".pdf,.doc,.docx">
</div>
<div class="form-submit">
<button type="submit" class="btn btn-primary">Submit Application</button>
</div>
</form>
</div>
</section>
<!-- ── Footer ── -->
<footer class="site-footer">
<div class="container">
<div class="footer-grid">
<div class="footer-brand">
<img src="/assets/images/seahaven-logo-footer-new.png" alt="Sea Haven Industries">
<p>Sea Haven Industries provides quality construction services tailored to your needs, ensuring excellence and reliability in every project. Our services can also be expanded to include other fields as needed.</p>
<div class="footer-social">
<a href="#" aria-label="LinkedIn">in</a>
<a href="#" aria-label="Facebook">f</a>
<a href="#" aria-label="Instagram">ig</a>
</div>
</div>
<div class="footer-col">
<h4>Services</h4>
<ul>
<li><a href="/services/">Electrical Work</a></li>
<li><a href="/services/">Plumbing</a></li>
<li><a href="/services/">HVACR Services</a></li>
<li><a href="/services/">Handyman Services</a></li>
<li><a href="/services/">Garage Door Repair</a></li>
</ul>
</div>
<div class="footer-col">
<h4>Company</h4>
<ul>
<li><a href="/about/">About Us</a></li>
<li><a href="/careers/">Careers</a></li>
<li><a href="/social-accountability/">Social Accountability</a></li>
<li><a href="/contact/">Contact</a></li>
</ul>
</div>
<div class="footer-col">
<h4>Contact</h4>
<div class="footer-contact-item"><strong>710 Koehler Ave</strong></div>
<div class="footer-contact-item">Ronkonkoma, NY 11779</div>
<div class="footer-contact-item"><a href="mailto:work-orders@seahaven.com" style="color: var(--rose);">work-orders@seahaven.com</a></div>
<div class="footer-contact-item"><strong>(631) 776-5102</strong></div>
</div>
</div>
<div class="footer-bottom">
<p>&copy; 2026 Sea Haven Industries. All rights reserved.</p>
<ul class="footer-bottom-links">
<li><a href="/privacy-policy/">Privacy Policy</a></li>
<li><a href="/terms-of-service/">Terms of Service</a></li>
</ul>
</div>
<p style="color: rgba(255,255,255,0.35); font-size: 0.75rem; margin-top: 0.75rem;">This site is protected by reCAPTCHA and the Google <a href="https://policies.google.com/privacy" style="color: rgba(255,255,255,0.45);">Privacy Policy</a> and <a href="https://policies.google.com/terms" style="color: rgba(255,255,255,0.45);">Terms of Service</a> apply.</p>
</div>
</footer>
<script>
const header = document.getElementById('site-header');
const onScroll = () => header.classList.toggle('scrolled', window.scrollY > 40);
window.addEventListener('scroll', onScroll, { passive: true });
onScroll();
const hamburger = document.getElementById('hamburger');
const mobileMenu = document.getElementById('mobile-menu');
const menuClose = document.getElementById('menu-close');
hamburger.addEventListener('click', () => mobileMenu.classList.add('open'));
menuClose.addEventListener('click', () => mobileMenu.classList.remove('open'));
mobileMenu.querySelectorAll('a').forEach(a => {
a.addEventListener('click', () => mobileMenu.classList.remove('open'));
});
// AJAX form submission
const applyForm = document.querySelector('.apply-form');
const successMsg = document.getElementById('form-success');
applyForm.addEventListener('submit', async (e) => {
e.preventDefault();
const btn = applyForm.querySelector('button[type="submit"]');
btn.textContent = 'Submitting...';
btn.disabled = true;
try {
const token = await grecaptcha.execute('6Les66kUAAAAANyLrgkl7iuN4JUpNlB5upaMovI4', { action: 'submit' });
document.getElementById('g-recaptcha-response').value = token;
const data = new FormData(applyForm);
const res = await fetch(applyForm.action, { method: 'POST', body: data, headers: { 'Accept': 'application/json' } });
if (res.ok) {
applyForm.reset();
applyForm.style.display = 'none';
successMsg.style.display = 'block';
successMsg.scrollIntoView({ behavior: 'smooth', block: 'center' });
} else {
throw new Error('Submission failed');
}
} catch (err) {
btn.textContent = 'Submit Application';
btn.disabled = false;
alert('Something went wrong. Please try again or email your resume to work-orders@seahaven.com');
}
});
</script>
</body>
</html>