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https://github.com/Sea-Haven-Industries/front-sla-monitor.git
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cf23b4a1ce
Scheduled Lambda polls Front every 15 min on weekdays, checks open conversations for SLA breaches (1hr ack, 1 day action), and sends tiered Slack alerts — DM the assignee, channel broadcast if unassigned, or escalate to Adam. DynamoDB dedup prevents repeat notifications.
17 lines
561 B
Text
17 lines
561 B
Text
version = 0.1
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[default.deploy.parameters]
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stack_name = "front-sla-monitor"
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resolve_s3 = true
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s3_prefix = "front-sla-monitor"
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region = "us-east-1"
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capabilities = "CAPABILITY_IAM"
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confirm_changeset = true
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parameter_overrides = [
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"FrontApiTokenSecretArn=arn:aws:secretsmanager:us-east-1:ACCOUNT_ID:secret:front-sla-monitor/front-api-token-XXXXXX",
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"SlackBotTokenSecretArn=arn:aws:secretsmanager:us-east-1:ACCOUNT_ID:secret:front-sla-monitor/slack-bot-token-XXXXXX",
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"SlackAlertChannel=CXXXXXXXXXX",
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]
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[default.build.parameters]
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use_container = false
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