mirror of
https://github.com/Sea-Haven-Industries/front-sla-monitor.git
synced 2026-05-18 20:20:14 +00:00
cf23b4a1ce
Scheduled Lambda polls Front every 15 min on weekdays, checks open conversations for SLA breaches (1hr ack, 1 day action), and sends tiered Slack alerts — DM the assignee, channel broadcast if unassigned, or escalate to Adam. DynamoDB dedup prevents repeat notifications.
5 lines
49 B
Text
5 lines
49 B
Text
.aws-sam/
|
|
__pycache__/
|
|
*.pyc
|
|
.env
|
|
samconfig.toml
|