Adam Moussa d06f5bd2f2 fix(sla-monitor): count only business hours in SLA elapsed-time calc ... _business_minutes_elapsed clamped each weekday span to midnight instead of BH_END, and never applied BH_START, so overnight hours (17:00-08:00) were counted as business time. BH_START/BH_END were defined but unused in the calculation. A ticket opened Fri 16:00 and evaluated Mon 10:00 scored 1080 min instead of the correct 180 min (6x overcount), flipping a tier-1 breach into a false tier-2 page. Clamp each weekday to the [BH_START, BH_END) window and only accrue the overlap with [since, now); weekends remain excluded. Holidays are still unhandled (pre-existing, separate gap). Found by the daily scanner (agentic, CWE-440); proof-or-kill confirmed.		2026-07-13 13:16:30 -04:00
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sla_monitor	fix(sla-monitor): count only business hours in SLA elapsed-time calc	2026-07-13 13:16:30 -04:00
user_sync	build(deps): bump the minor-and-patch group across 1 directory with 2 updates (#22)	2026-07-08 21:06:24 +00:00