mirror of
https://github.com/Sea-Haven-Industries/front-integrations.git
synced 2026-09-30 03:43:12 +00:00
899f07d09c
Consolidates front-sla-monitor (Python SAM) and google-user-sync (JavaScript CDK) into a single Python SAM repo with two Lambdas: front-sla-monitor and front-user-sync.
166 lines
5.3 KiB
YAML
166 lines
5.3 KiB
YAML
AWSTemplateFormatVersion: '2010-09-09'
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Transform: AWS::Serverless-2016-10-31
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Description: Front platform integrations — SLA monitoring and Google Workspace user sync
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Parameters:
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FrontApiTokenSecretArn:
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Type: String
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Description: ARN of the Secrets Manager secret containing the Front API token
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SlackBotTokenSecretArn:
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Type: String
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Description: ARN of the Secrets Manager secret containing the Slack bot token
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GoogleServiceAccountSecretArn:
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Type: String
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Description: ARN of the Secrets Manager secret containing the Google service account JSON key
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SlackAlertChannel:
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Type: String
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Description: Slack channel ID for the front-sla-alerts channel
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AdamEmail:
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Type: String
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Default: adam@seahavenind.com
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Description: Email address for Tier 2 escalation
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AckSlaMinutes:
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Type: Number
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Default: 60
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Description: Business minutes before Tier 1 alert (1 hour)
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ActionSlaMinutes:
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Type: Number
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Default: 1440
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Description: Business minutes before Tier 2 alert (1 business day)
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MonitorInboxes:
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Type: String
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Default: "Triage,California,West Coast,Central,East Coast,Vendors"
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Description: Comma-separated inbox names to monitor (empty = all shared)
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SlaMonitorStartDate:
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Type: String
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Default: "2026-05-14"
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Description: Date when SLA monitoring begins (YYYY-MM-DD, Eastern time)
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GoogleAdminEmail:
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Type: String
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Default: adam@seahavenind.com
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Description: Google Workspace admin email to impersonate for Directory API
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GoogleOrgUnits:
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Type: String
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Default: "/Office/Scheduling,/Office/Operations"
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Description: Comma-separated Google Workspace org unit paths to sync
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Globals:
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Function:
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Runtime: python3.12
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Timeout: 300
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MemorySize: 256
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Architectures:
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- arm64
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Resources:
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# ---------------------------------------------------------------------------
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# SLA Monitor
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# ---------------------------------------------------------------------------
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AlertsTable:
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Type: AWS::DynamoDB::Table
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Properties:
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TableName: front-sla-alerts
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BillingMode: PAY_PER_REQUEST
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AttributeDefinitions:
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- AttributeName: conversationId
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AttributeType: S
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KeySchema:
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- AttributeName: conversationId
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KeyType: HASH
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TimeToLiveSpecification:
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AttributeName: ttl
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Enabled: true
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SlaMonitorLogGroup:
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Type: AWS::Logs::LogGroup
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Properties:
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LogGroupName: /aws/lambda/front-sla-monitor
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RetentionInDays: 60
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SlaMonitorFunction:
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Type: AWS::Serverless::Function
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DependsOn: SlaMonitorLogGroup
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Properties:
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FunctionName: front-sla-monitor
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Handler: app.handler
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CodeUri: src/sla_monitor/
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Environment:
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Variables:
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FRONT_SECRET_NAME: !Ref FrontApiTokenSecretArn
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SLACK_SECRET_NAME: !Ref SlackBotTokenSecretArn
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SLACK_ALERT_CHANNEL: !Ref SlackAlertChannel
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ADAM_EMAIL: !Ref AdamEmail
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TABLE_NAME: !Ref AlertsTable
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ACK_SLA_MINUTES: !Ref AckSlaMinutes
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ACTION_SLA_MINUTES: !Ref ActionSlaMinutes
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MONITOR_INBOXES: !Ref MonitorInboxes
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START_DATE: !Ref SlaMonitorStartDate
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Policies:
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- DynamoDBCrudPolicy:
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TableName: !Ref AlertsTable
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- Version: '2012-10-17'
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Statement:
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- Effect: Allow
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Action:
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- secretsmanager:GetSecretValue
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Resource:
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- !Ref FrontApiTokenSecretArn
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- !Ref SlackBotTokenSecretArn
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Events:
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SlaCheck:
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Type: Schedule
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Properties:
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Schedule: cron(0/15 12-22 ? * MON-FRI *)
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Description: Check Front conversations for SLA breaches every 15 min during business hours
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Enabled: true
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# ---------------------------------------------------------------------------
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# Google User Sync
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# ---------------------------------------------------------------------------
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UserSyncLogGroup:
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Type: AWS::Logs::LogGroup
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Properties:
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LogGroupName: /aws/lambda/front-user-sync
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RetentionInDays: 60
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UserSyncFunction:
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Type: AWS::Serverless::Function
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DependsOn: UserSyncLogGroup
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Properties:
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FunctionName: front-user-sync
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Handler: app.handler
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CodeUri: src/user_sync/
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Timeout: 300
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Environment:
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Variables:
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GOOGLE_SECRET_NAME: !Ref GoogleServiceAccountSecretArn
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FRONT_SECRET_NAME: !Ref FrontApiTokenSecretArn
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GOOGLE_ADMIN_EMAIL: !Ref GoogleAdminEmail
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GOOGLE_OUS: !Ref GoogleOrgUnits
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Policies:
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- Version: '2012-10-17'
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Statement:
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- Effect: Allow
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Action:
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- secretsmanager:GetSecretValue
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Resource:
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- !Ref GoogleServiceAccountSecretArn
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- !Ref FrontApiTokenSecretArn
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Events:
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DailySync:
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Type: Schedule
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Properties:
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Schedule: cron(0 11 ? * MON-FRI *)
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Description: Sync Google Workspace user profiles to Front daily at 6 AM ET
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Enabled: true
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Outputs:
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SlaMonitorFunctionArn:
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Description: Front SLA Monitor Lambda ARN
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Value: !GetAtt SlaMonitorFunction.Arn
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UserSyncFunctionArn:
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Description: Front User Sync Lambda ARN
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Value: !GetAtt UserSyncFunction.Arn
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AlertsTableName:
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Description: DynamoDB alerts table name
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Value: !Ref AlertsTable
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