mirror of
https://github.com/Sea-Haven-Industries/apm-wo-analysis.git
synced 2026-09-30 04:13:13 +00:00
c970635be1
The 5 multi-select filter vars had allValue='All'. Grafana does NOT apply the
:singlequote format to a custom allValue, so 'All' was injected bare into
site IN (ALL) -> Athena read ALL as a column ('Column ALL cannot be resolved').
Removing the custom allValue lets :singlequote expand the All selection to the
real quoted value list, so the IN clause is valid SQL.
805 lines
27 KiB
JSON
805 lines
27 KiB
JSON
{
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"uid": "apm-wo",
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"title": "APM Work Orders",
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"description": "Daily APM work-order analysis — breakdown, escalations, trend, filterable WO table, mismatches. Built in Phase 5 by the grafana-author agent. Athena datasource uid='athena'; data grain is one row per WO per daily snapshot partitioned by dt.",
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"tags": ["apm", "work-orders"],
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"timezone": "browser",
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"schemaVersion": 39,
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"version": 1,
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"refresh": "1h",
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"time": {
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"from": "now-30d",
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"to": "now"
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},
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"templating": {
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"list": [
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{
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"name": "dt",
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"label": "Snapshot Date",
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"description": "Single daily snapshot partition. Defaults to the latest available dt. Most panels filter WHERE dt = '$dt'.",
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"type": "query",
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"datasource": {
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"type": "grafana-athena-datasource",
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"uid": "athena"
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},
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"query": {
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"rawSQL": "SELECT DISTINCT dt FROM apm_wo_analysis.apm_wo_snapshots ORDER BY dt DESC",
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"format": "table",
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"connectionArgs": {
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"catalog": "AwsDataCatalog",
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"database": "apm_wo_analysis",
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"region": "us-east-1"
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}
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},
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"refresh": 1,
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"sort": 0,
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"multi": false,
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"includeAll": false,
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"current": {},
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"options": [],
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"hide": 0
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},
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{
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"name": "site",
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"label": "Site",
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"description": "Multi-select. WO table applies: AND ('${site:raw}' = 'All' OR site IN (${site:singlequote}))",
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"type": "query",
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"datasource": {
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"type": "grafana-athena-datasource",
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"uid": "athena"
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},
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"query": {
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"rawSQL": "SELECT DISTINCT site FROM apm_wo_analysis.apm_wo_snapshots WHERE dt='$dt' AND site<>'' ORDER BY 1",
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"format": "table",
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"connectionArgs": {
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"catalog": "AwsDataCatalog",
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"database": "apm_wo_analysis",
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"region": "us-east-1"
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}
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},
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"refresh": 1,
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"sort": 1,
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"multi": true,
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"includeAll": true,
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"current": {},
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"options": [],
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"hide": 0
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},
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{
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"name": "department",
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"label": "Department",
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"description": "Multi-select. WO table applies: AND ('${department:raw}' = 'All' OR department IN (${department:singlequote}))",
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"type": "query",
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"datasource": {
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"type": "grafana-athena-datasource",
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"uid": "athena"
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},
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"query": {
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"rawSQL": "SELECT DISTINCT department FROM apm_wo_analysis.apm_wo_snapshots WHERE dt='$dt' AND department<>'' ORDER BY 1",
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"format": "table",
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"connectionArgs": {
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"catalog": "AwsDataCatalog",
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"database": "apm_wo_analysis",
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"region": "us-east-1"
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}
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},
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"refresh": 1,
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"sort": 1,
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"multi": true,
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"includeAll": true,
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"current": {},
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"options": [],
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"hide": 0
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},
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{
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"name": "category",
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"label": "Category",
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"description": "Multi-select. WO table applies: AND ('${category:raw}' = 'All' OR category IN (${category:singlequote}))",
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"type": "query",
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"datasource": {
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"type": "grafana-athena-datasource",
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"uid": "athena"
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},
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"query": {
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"rawSQL": "SELECT DISTINCT category FROM apm_wo_analysis.apm_wo_snapshots WHERE dt='$dt' AND category<>'' ORDER BY 1",
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"format": "table",
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"connectionArgs": {
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"catalog": "AwsDataCatalog",
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"database": "apm_wo_analysis",
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"region": "us-east-1"
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}
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},
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"refresh": 1,
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"sort": 1,
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"multi": true,
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"includeAll": true,
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"current": {},
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"options": [],
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"hide": 0
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},
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{
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"name": "wo_status",
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"label": "WO Status",
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"description": "Multi-select. WO table applies: AND ('${wo_status:raw}' = 'All' OR wo_status IN (${wo_status:singlequote}))",
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"type": "query",
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"datasource": {
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"type": "grafana-athena-datasource",
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"uid": "athena"
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},
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"query": {
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"rawSQL": "SELECT DISTINCT wo_status FROM apm_wo_analysis.apm_wo_snapshots WHERE dt='$dt' AND wo_status<>'' ORDER BY 1",
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"format": "table",
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"connectionArgs": {
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"catalog": "AwsDataCatalog",
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"database": "apm_wo_analysis",
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"region": "us-east-1"
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}
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},
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"refresh": 1,
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"sort": 1,
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"multi": true,
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"includeAll": true,
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"current": {},
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"options": [],
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"hide": 0
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},
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{
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"name": "hold_reason",
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"label": "Hold Reason",
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"description": "Multi-select. WO table applies: AND ('${hold_reason:raw}' = 'All' OR hold_reason IN (${hold_reason:singlequote}))",
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"type": "query",
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"datasource": {
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"type": "grafana-athena-datasource",
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"uid": "athena"
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},
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"query": {
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"rawSQL": "SELECT DISTINCT hold_reason FROM apm_wo_analysis.apm_wo_snapshots WHERE dt='$dt' AND hold_reason<>'' ORDER BY 1",
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"format": "table",
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"connectionArgs": {
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"catalog": "AwsDataCatalog",
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"database": "apm_wo_analysis",
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"region": "us-east-1"
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}
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},
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"refresh": 1,
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"sort": 1,
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"multi": true,
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"includeAll": true,
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"current": {},
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"options": [],
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"hide": 0
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}
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]
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},
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"panels": [
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{
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"id": 1,
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"type": "barchart",
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"title": "Category Distribution",
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"description": "Count of work orders by classification category for the selected snapshot date. Sorted descending by volume. Filter using the template variables above.",
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"gridPos": { "x": 0, "y": 0, "w": 14, "h": 9 },
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"datasource": {
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"type": "grafana-athena-datasource",
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"uid": "athena"
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},
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"targets": [
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{
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"refId": "A",
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"datasource": {
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"type": "grafana-athena-datasource",
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"uid": "athena"
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},
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"rawSQL": "SELECT category, COUNT(*) AS wos FROM apm_wo_analysis.apm_wo_snapshots WHERE dt='$dt' GROUP BY 1 ORDER BY 2 DESC",
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"format": "table",
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"connectionArgs": {
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"catalog": "AwsDataCatalog",
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"database": "apm_wo_analysis",
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"region": "us-east-1"
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}
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}
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],
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"options": {
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"orientation": "horizontal",
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"barRadius": 0,
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"groupWidth": 0.7,
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"showValue": "always",
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"stacking": "none",
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"tooltip": { "mode": "single", "sort": "none" },
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"legend": { "showLegend": false, "displayMode": "list", "placement": "bottom" }
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},
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"fieldConfig": {
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"defaults": {
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"color": { "mode": "palette-classic" },
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"custom": {
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"axisBorderShow": false,
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"axisCenteredZero": false,
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"axisColorMode": "text",
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"axisLabel": "",
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"axisPlacement": "auto",
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"fillOpacity": 80,
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"gradientMode": "none",
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"hideFrom": { "legend": false, "tooltip": false, "viz": false },
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"lineWidth": 1,
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"scaleDistribution": { "type": "linear" },
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"thresholdsStyle": { "mode": "off" }
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},
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"mappings": [],
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"thresholds": {
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"mode": "absolute",
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"steps": [
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{ "color": "green", "value": null },
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{ "color": "red", "value": 80 }
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]
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}
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},
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"overrides": []
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}
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},
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{
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"id": 2,
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"type": "piechart",
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"title": "Escalation Summary",
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"description": "Distribution across escalation categories (1st, 2nd, 3rd Escalation, SIM Ticket, Other Escalation) for the selected snapshot date. 3rd Escalation is highlighted red.",
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"gridPos": { "x": 14, "y": 0, "w": 10, "h": 9 },
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"datasource": {
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"type": "grafana-athena-datasource",
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"uid": "athena"
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},
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"targets": [
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{
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"refId": "A",
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"datasource": {
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"type": "grafana-athena-datasource",
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"uid": "athena"
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},
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"rawSQL": "SELECT category, COUNT(*) AS escalations FROM apm_wo_analysis.apm_wo_snapshots WHERE dt='$dt' AND is_escalation=true GROUP BY 1 ORDER BY 2 DESC",
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"format": "table",
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"connectionArgs": {
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"catalog": "AwsDataCatalog",
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"database": "apm_wo_analysis",
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"region": "us-east-1"
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}
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}
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],
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"options": {
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"pieType": "pie",
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"displayLabels": ["name", "value"],
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"tooltip": { "mode": "single", "sort": "none" },
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"legend": { "showLegend": true, "displayMode": "table", "placement": "right", "values": ["value", "percent"] }
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},
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"fieldConfig": {
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"defaults": {
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"color": { "mode": "palette-classic" },
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"custom": {
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"hideFrom": { "legend": false, "tooltip": false, "viz": false }
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},
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"mappings": []
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},
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"overrides": [
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{
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"matcher": { "id": "byName", "options": "3rd Escalation" },
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"properties": [
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{ "id": "color", "value": { "fixedColor": "red", "mode": "fixed" } }
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]
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},
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{
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"matcher": { "id": "byName", "options": "2nd Escalation" },
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"properties": [
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{ "id": "color", "value": { "fixedColor": "orange", "mode": "fixed" } }
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]
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},
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{
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"matcher": { "id": "byName", "options": "1st Escalation" },
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"properties": [
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{ "id": "color", "value": { "fixedColor": "yellow", "mode": "fixed" } }
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]
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},
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{
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"matcher": { "id": "byName", "options": "SIM Ticket" },
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"properties": [
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{ "id": "color", "value": { "fixedColor": "purple", "mode": "fixed" } }
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]
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}
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]
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}
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},
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{
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"id": 3,
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"type": "piechart",
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"title": "Action-Needed vs Routine",
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"description": "Action-needed WOs require attention (escalations, scheduling, vendor/report waits, status inquiries, vendor no-shows). Routine WOs are on track. Counts are for the selected snapshot date.",
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"gridPos": { "x": 0, "y": 9, "w": 8, "h": 8 },
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"datasource": {
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"type": "grafana-athena-datasource",
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"uid": "athena"
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},
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"targets": [
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{
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"refId": "A",
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"datasource": {
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"type": "grafana-athena-datasource",
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"uid": "athena"
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},
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"rawSQL": "SELECT CASE WHEN is_action=true THEN 'Action Needed' ELSE 'Routine' END AS action_type, COUNT(*) AS wos FROM apm_wo_analysis.apm_wo_snapshots WHERE dt='$dt' GROUP BY 1",
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"format": "table",
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"connectionArgs": {
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"catalog": "AwsDataCatalog",
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"database": "apm_wo_analysis",
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"region": "us-east-1"
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}
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}
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],
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"options": {
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"pieType": "donut",
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"displayLabels": ["name", "percent"],
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"tooltip": { "mode": "single", "sort": "none" },
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"legend": { "showLegend": true, "displayMode": "list", "placement": "bottom", "values": ["value", "percent"] }
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},
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"fieldConfig": {
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"defaults": {
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"color": { "mode": "palette-classic" },
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"custom": {
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"hideFrom": { "legend": false, "tooltip": false, "viz": false }
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},
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"mappings": []
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},
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"overrides": [
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{
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"matcher": { "id": "byName", "options": "Action Needed" },
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"properties": [
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{ "id": "color", "value": { "fixedColor": "semi-dark-orange", "mode": "fixed" } }
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]
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},
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{
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"matcher": { "id": "byName", "options": "Routine" },
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"properties": [
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{ "id": "color", "value": { "fixedColor": "green", "mode": "fixed" } }
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]
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}
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]
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}
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},
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{
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"id": 4,
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"type": "barchart",
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"title": "Escalations by Site",
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"description": "Total escalations per site for the selected snapshot date. Includes all escalation categories.",
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"gridPos": { "x": 8, "y": 9, "w": 16, "h": 8 },
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"datasource": {
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"type": "grafana-athena-datasource",
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"uid": "athena"
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},
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"targets": [
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{
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"refId": "A",
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"datasource": {
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"type": "grafana-athena-datasource",
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"uid": "athena"
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},
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"rawSQL": "SELECT site, COUNT(*) AS escalations FROM apm_wo_analysis.apm_wo_snapshots WHERE dt='$dt' AND is_escalation=true AND site<>'' GROUP BY 1 ORDER BY 2 DESC",
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"format": "table",
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"connectionArgs": {
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"catalog": "AwsDataCatalog",
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"database": "apm_wo_analysis",
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"region": "us-east-1"
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}
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}
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],
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"options": {
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"orientation": "vertical",
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"barRadius": 0,
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"groupWidth": 0.7,
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"showValue": "always",
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"stacking": "none",
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"tooltip": { "mode": "single", "sort": "none" },
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"legend": { "showLegend": false, "displayMode": "list", "placement": "bottom" },
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"xTickLabelRotation": -45,
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"xTickLabelMaxLength": 12
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},
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"fieldConfig": {
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"defaults": {
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"color": { "mode": "fixed", "fixedColor": "semi-dark-red" },
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"custom": {
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"axisBorderShow": false,
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"axisCenteredZero": false,
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"axisColorMode": "text",
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"axisLabel": "Escalations",
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"axisPlacement": "auto",
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"fillOpacity": 80,
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"gradientMode": "none",
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"hideFrom": { "legend": false, "tooltip": false, "viz": false },
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"lineWidth": 1,
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"scaleDistribution": { "type": "linear" },
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"thresholdsStyle": { "mode": "off" }
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},
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"mappings": [],
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"thresholds": {
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"mode": "absolute",
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"steps": [
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{ "color": "green", "value": null }
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]
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}
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},
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"overrides": []
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}
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},
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{
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"id": 5,
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"type": "timeseries",
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"title": "Trend Over Time — Escalations & Action-Needed per Day",
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"description": "Runs across all partitions (no $dt filter) to show daily escalation and action-needed volume over time. Use the dashboard time range picker to zoom in. This is the capability the legacy Sheet never had.",
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"gridPos": { "x": 0, "y": 17, "w": 24, "h": 9 },
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"datasource": {
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"type": "grafana-athena-datasource",
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"uid": "athena"
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},
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"targets": [
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{
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"refId": "A",
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"datasource": {
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"type": "grafana-athena-datasource",
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"uid": "athena"
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},
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"rawSQL": "SELECT date_parse(dt, '%Y-%m-%d') AS time, SUM(CAST(is_escalation AS INTEGER)) AS escalations, SUM(CAST(is_action AS INTEGER)) AS action_needed FROM apm_wo_analysis.apm_wo_snapshots GROUP BY 1 ORDER BY 1",
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"format": "timeSeries",
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"connectionArgs": {
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"catalog": "AwsDataCatalog",
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"database": "apm_wo_analysis",
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"region": "us-east-1"
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}
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}
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],
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"options": {
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"tooltip": { "mode": "multi", "sort": "desc" },
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"legend": { "showLegend": true, "displayMode": "list", "placement": "bottom", "calcs": ["mean", "max", "last"] }
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},
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"fieldConfig": {
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"defaults": {
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"color": { "mode": "palette-classic" },
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"custom": {
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"axisBorderShow": false,
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"axisCenteredZero": false,
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"axisColorMode": "text",
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"axisLabel": "Work Orders",
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"axisPlacement": "auto",
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"barAlignment": 0,
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"drawStyle": "line",
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"fillOpacity": 10,
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"gradientMode": "none",
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"hideFrom": { "legend": false, "tooltip": false, "viz": false },
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"insertNulls": false,
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"lineInterpolation": "linear",
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"lineWidth": 2,
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"pointSize": 5,
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"scaleDistribution": { "type": "linear" },
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"showPoints": "auto",
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"spanNulls": false,
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"stacking": { "group": "A", "mode": "none" },
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"thresholdsStyle": { "mode": "off" }
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},
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"mappings": [],
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"thresholds": {
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"mode": "absolute",
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"steps": [
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|
{ "color": "green", "value": null }
|
|
]
|
|
},
|
|
"unit": "short"
|
|
},
|
|
"overrides": [
|
|
{
|
|
"matcher": { "id": "byName", "options": "escalations" },
|
|
"properties": [
|
|
{ "id": "color", "value": { "fixedColor": "semi-dark-red", "mode": "fixed" } },
|
|
{ "id": "displayName", "value": "Escalations" }
|
|
]
|
|
},
|
|
{
|
|
"matcher": { "id": "byName", "options": "action_needed" },
|
|
"properties": [
|
|
{ "id": "color", "value": { "fixedColor": "semi-dark-orange", "mode": "fixed" } },
|
|
{ "id": "displayName", "value": "Action Needed" }
|
|
]
|
|
}
|
|
]
|
|
}
|
|
},
|
|
{
|
|
"id": 6,
|
|
"type": "table",
|
|
"title": "Work Order Detail Table",
|
|
"description": "Filterable, exportable table of all work orders for the selected snapshot date. Multi-value template variables are applied via: AND ('${variable:raw}' = 'All' OR column IN (${variable:singlequote})). Escalation rows are color-coded: 3rd Escalation = red, 2nd Escalation = orange, 1st Escalation = yellow. WO numbers are plain text (no APM deep-link per project decision). Use the Download CSV button (table header menu) to export. last_comment is wrapped for readability.",
|
|
"gridPos": { "x": 0, "y": 26, "w": 24, "h": 14 },
|
|
"datasource": {
|
|
"type": "grafana-athena-datasource",
|
|
"uid": "athena"
|
|
},
|
|
"targets": [
|
|
{
|
|
"refId": "A",
|
|
"datasource": {
|
|
"type": "grafana-athena-datasource",
|
|
"uid": "athena"
|
|
},
|
|
"rawSQL": "SELECT wo_number, site, department, category, wo_status, hold_reason, wo_description, last_comment FROM apm_wo_analysis.apm_wo_snapshots WHERE dt='$dt' AND ('${site:raw}' = 'All' OR site IN (${site:singlequote})) AND ('${department:raw}' = 'All' OR department IN (${department:singlequote})) AND ('${category:raw}' = 'All' OR category IN (${category:singlequote})) AND ('${wo_status:raw}' = 'All' OR wo_status IN (${wo_status:singlequote})) AND ('${hold_reason:raw}' = 'All' OR hold_reason IN (${hold_reason:singlequote})) ORDER BY category, site",
|
|
"format": "table",
|
|
"connectionArgs": {
|
|
"catalog": "AwsDataCatalog",
|
|
"database": "apm_wo_analysis",
|
|
"region": "us-east-1"
|
|
}
|
|
}
|
|
],
|
|
"options": {
|
|
"frameIndex": 0,
|
|
"showHeader": true,
|
|
"sortBy": [],
|
|
"footer": {
|
|
"show": false,
|
|
"reducer": ["sum"],
|
|
"fields": "",
|
|
"enablePagination": false
|
|
}
|
|
},
|
|
"fieldConfig": {
|
|
"defaults": {
|
|
"color": { "mode": "thresholds" },
|
|
"custom": {
|
|
"align": "left",
|
|
"cellOptions": { "type": "auto" },
|
|
"inspect": false,
|
|
"filterable": true,
|
|
"minWidth": 80,
|
|
"width": 0
|
|
},
|
|
"mappings": [],
|
|
"thresholds": {
|
|
"mode": "absolute",
|
|
"steps": [
|
|
{ "color": "text", "value": null }
|
|
]
|
|
}
|
|
},
|
|
"overrides": [
|
|
{
|
|
"matcher": { "id": "byName", "options": "wo_number" },
|
|
"properties": [
|
|
{ "id": "displayName", "value": "WO #" },
|
|
{ "id": "custom.width", "value": 100 }
|
|
]
|
|
},
|
|
{
|
|
"matcher": { "id": "byName", "options": "site" },
|
|
"properties": [
|
|
{ "id": "displayName", "value": "Site" },
|
|
{ "id": "custom.width", "value": 80 }
|
|
]
|
|
},
|
|
{
|
|
"matcher": { "id": "byName", "options": "department" },
|
|
"properties": [
|
|
{ "id": "displayName", "value": "Dept" },
|
|
{ "id": "custom.width", "value": 80 }
|
|
]
|
|
},
|
|
{
|
|
"matcher": { "id": "byName", "options": "category" },
|
|
"properties": [
|
|
{ "id": "displayName", "value": "Category" },
|
|
{ "id": "custom.width", "value": 160 },
|
|
{
|
|
"id": "mappings",
|
|
"value": [
|
|
{
|
|
"type": "value",
|
|
"options": {
|
|
"3rd Escalation": {
|
|
"color": "dark-red",
|
|
"index": 0
|
|
},
|
|
"2nd Escalation": {
|
|
"color": "dark-orange",
|
|
"index": 1
|
|
},
|
|
"1st Escalation": {
|
|
"color": "dark-yellow",
|
|
"index": 2
|
|
},
|
|
"SIM Ticket": {
|
|
"color": "dark-purple",
|
|
"index": 3
|
|
},
|
|
"Other Escalation": {
|
|
"color": "orange",
|
|
"index": 4
|
|
}
|
|
}
|
|
}
|
|
]
|
|
},
|
|
{
|
|
"id": "custom.cellOptions",
|
|
"value": { "type": "color-text" }
|
|
}
|
|
]
|
|
},
|
|
{
|
|
"matcher": { "id": "byName", "options": "wo_status" },
|
|
"properties": [
|
|
{ "id": "displayName", "value": "Status" },
|
|
{ "id": "custom.width", "value": 80 }
|
|
]
|
|
},
|
|
{
|
|
"matcher": { "id": "byName", "options": "hold_reason" },
|
|
"properties": [
|
|
{ "id": "displayName", "value": "Hold Reason" },
|
|
{ "id": "custom.width", "value": 120 }
|
|
]
|
|
},
|
|
{
|
|
"matcher": { "id": "byName", "options": "wo_description" },
|
|
"properties": [
|
|
{ "id": "displayName", "value": "Description" },
|
|
{ "id": "custom.width", "value": 220 }
|
|
]
|
|
},
|
|
{
|
|
"matcher": { "id": "byName", "options": "last_comment" },
|
|
"properties": [
|
|
{ "id": "displayName", "value": "Last Comment" },
|
|
{
|
|
"id": "custom.cellOptions",
|
|
"value": { "type": "auto", "wrapText": true }
|
|
},
|
|
{ "id": "custom.width", "value": 420 },
|
|
{ "id": "custom.minWidth", "value": 200 }
|
|
]
|
|
}
|
|
]
|
|
}
|
|
},
|
|
{
|
|
"id": 7,
|
|
"type": "table",
|
|
"title": "Mismatch Panel — Comment vs Structured-State Contradictions",
|
|
"description": "Work orders where the classified comment intent contradicts the structured WO state (e.g. comment says 'completed' but WO is on a REPORT/VENDOR/SCHEDULING hold, or comment says 'scheduled' while status is IP). Non-empty mismatch column only. Use these rows for manual review before the next export.",
|
|
"gridPos": { "x": 0, "y": 40, "w": 24, "h": 8 },
|
|
"datasource": {
|
|
"type": "grafana-athena-datasource",
|
|
"uid": "athena"
|
|
},
|
|
"targets": [
|
|
{
|
|
"refId": "A",
|
|
"datasource": {
|
|
"type": "grafana-athena-datasource",
|
|
"uid": "athena"
|
|
},
|
|
"rawSQL": "SELECT wo_number, site, category, wo_status, hold_reason, mismatch FROM apm_wo_analysis.apm_wo_snapshots WHERE dt='$dt' AND mismatch<>'' ORDER BY category, site",
|
|
"format": "table",
|
|
"connectionArgs": {
|
|
"catalog": "AwsDataCatalog",
|
|
"database": "apm_wo_analysis",
|
|
"region": "us-east-1"
|
|
}
|
|
}
|
|
],
|
|
"options": {
|
|
"frameIndex": 0,
|
|
"showHeader": true,
|
|
"sortBy": [],
|
|
"footer": {
|
|
"show": false,
|
|
"reducer": ["sum"],
|
|
"fields": "",
|
|
"enablePagination": false
|
|
}
|
|
},
|
|
"fieldConfig": {
|
|
"defaults": {
|
|
"color": { "mode": "thresholds" },
|
|
"custom": {
|
|
"align": "left",
|
|
"cellOptions": { "type": "auto" },
|
|
"inspect": false,
|
|
"filterable": true,
|
|
"minWidth": 80,
|
|
"width": 0
|
|
},
|
|
"mappings": [],
|
|
"thresholds": {
|
|
"mode": "absolute",
|
|
"steps": [
|
|
{ "color": "text", "value": null }
|
|
]
|
|
}
|
|
},
|
|
"overrides": [
|
|
{
|
|
"matcher": { "id": "byName", "options": "wo_number" },
|
|
"properties": [
|
|
{ "id": "displayName", "value": "WO #" },
|
|
{ "id": "custom.width", "value": 100 }
|
|
]
|
|
},
|
|
{
|
|
"matcher": { "id": "byName", "options": "site" },
|
|
"properties": [
|
|
{ "id": "displayName", "value": "Site" },
|
|
{ "id": "custom.width", "value": 80 }
|
|
]
|
|
},
|
|
{
|
|
"matcher": { "id": "byName", "options": "category" },
|
|
"properties": [
|
|
{ "id": "displayName", "value": "Category" },
|
|
{ "id": "custom.width", "value": 160 },
|
|
{
|
|
"id": "mappings",
|
|
"value": [
|
|
{
|
|
"type": "value",
|
|
"options": {
|
|
"3rd Escalation": {
|
|
"color": "dark-red",
|
|
"index": 0
|
|
},
|
|
"2nd Escalation": {
|
|
"color": "dark-orange",
|
|
"index": 1
|
|
},
|
|
"1st Escalation": {
|
|
"color": "dark-yellow",
|
|
"index": 2
|
|
},
|
|
"SIM Ticket": {
|
|
"color": "dark-purple",
|
|
"index": 3
|
|
},
|
|
"Other Escalation": {
|
|
"color": "orange",
|
|
"index": 4
|
|
}
|
|
}
|
|
}
|
|
]
|
|
},
|
|
{
|
|
"id": "custom.cellOptions",
|
|
"value": { "type": "color-text" }
|
|
}
|
|
]
|
|
},
|
|
{
|
|
"matcher": { "id": "byName", "options": "wo_status" },
|
|
"properties": [
|
|
{ "id": "displayName", "value": "WO Status" },
|
|
{ "id": "custom.width", "value": 90 }
|
|
]
|
|
},
|
|
{
|
|
"matcher": { "id": "byName", "options": "hold_reason" },
|
|
"properties": [
|
|
{ "id": "displayName", "value": "Hold Reason" },
|
|
{ "id": "custom.width", "value": 120 }
|
|
]
|
|
},
|
|
{
|
|
"matcher": { "id": "byName", "options": "mismatch" },
|
|
"properties": [
|
|
{ "id": "displayName", "value": "Mismatch Description" },
|
|
{
|
|
"id": "custom.cellOptions",
|
|
"value": { "type": "auto", "wrapText": true }
|
|
},
|
|
{ "id": "custom.width", "value": 500 },
|
|
{ "id": "custom.minWidth", "value": 200 },
|
|
{ "id": "color", "value": { "mode": "fixed", "fixedColor": "semi-dark-orange" } }
|
|
]
|
|
}
|
|
]
|
|
}
|
|
}
|
|
]
|
|
}
|