AWSTemplateFormatVersion: "2010-09-09" Transform: AWS::Serverless-2016-10-31 Description: After-Hours Shift Manager — Slack bot for managing on-call shifts with 3CX integration Parameters: Timezone: Type: String Default: "America/New_York" ShiftChannel: Type: String Description: Slack channel ID for schedule posts and shift notifications QueueNumber: Type: String Default: "801" Description: 3CX queue extension number to update Globals: Function: Runtime: python3.12 Timeout: 30 MemorySize: 1024 Architectures: - arm64 PermissionsBoundary: arn:aws:iam::328440206208:policy/seahaven-lambda-execution-boundary # Access logging + default throttling on the implicit HTTP API (audit M-18). HttpApi: AccessLogSettings: DestinationArn: !GetAtt ApiAccessLogGroup.Arn Format: '{"requestId":"$context.requestId","ip":"$context.identity.sourceIp","requestTime":"$context.requestTime","method":"$context.httpMethod","routeKey":"$context.routeKey","status":"$context.status","protocol":"$context.protocol","responseLength":"$context.responseLength","integrationError":"$context.integrationErrorMessage"}' DefaultRouteSettings: ThrottlingBurstLimit: 50 ThrottlingRateLimit: 100 Resources: ApiAccessLogGroup: Type: AWS::Logs::LogGroup Properties: LogGroupName: /aws/apigateway/afterhours-shift-manager RetentionInDays: 90 # --- Shared Lambda Layer --- SharedLayer: Type: AWS::Serverless::LayerVersion Properties: LayerName: afterhours-shared ContentUri: src/shared/ CompatibleRuntimes: - python3.12 CompatibleArchitectures: - arm64 Metadata: BuildMethod: python3.12 BuildArchitecture: arm64 # --- DynamoDB --- ShiftTable: Type: AWS::DynamoDB::Table Properties: TableName: afterhours-shifts BillingMode: PAY_PER_REQUEST AttributeDefinitions: - AttributeName: PK AttributeType: S - AttributeName: SK AttributeType: S KeySchema: - AttributeName: PK KeyType: HASH - AttributeName: SK KeyType: RANGE TimeToLiveSpecification: AttributeName: expires_at Enabled: true # --- Slack Bot Lambda --- SlackBotFunction: Type: AWS::Serverless::Function Properties: FunctionName: afterhours-shift-manager Handler: handler.handler CodeUri: src/slack-bot/ Layers: - !Ref SharedLayer Environment: Variables: SHIFT_TABLE: !Ref ShiftTable SLACK_BOT_TOKEN_SECRET: afterhours-shift-manager/slack-bot-token SLACK_SIGNING_SECRET: afterhours-shift-manager/slack-signing-secret SHIFT_CHANNEL: !Ref ShiftChannel TCX_SECRET_PREFIX: afterhours-shift-manager/3cx- QUEUE_NUMBER: !Ref QueueNumber TZ: !Ref Timezone # Holiday scheduling: per-holiday one-off schedules target the router, # passing the scheduler exec role; inline activation invokes it directly. HOLIDAY_ROUTER_ARN: !GetAtt HolidayRouterFunction.Arn HOLIDAY_SCHEDULER_ROLE_ARN: !GetAtt HolidaySchedulerExecutionRole.Arn Policies: - DynamoDBCrudPolicy: TableName: !Ref ShiftTable - Statement: - Effect: Allow Action: - secretsmanager:GetSecretValue Resource: - !Sub "arn:aws:secretsmanager:${AWS::Region}:${AWS::AccountId}:secret:afterhours-shift-manager/*" # Manage the per-holiday EventBridge Scheduler one-off schedules # (08:00 activate / 17:00 deactivate of the holiday router). - Effect: Allow Action: - scheduler:CreateSchedule - scheduler:DeleteSchedule - scheduler:GetSchedule # Predictable names (holiday-activate-/holiday-deactivate-) # in the default group — scope to those rather than all schedules. Resource: - !Sub "arn:aws:scheduler:${AWS::Region}:${AWS::AccountId}:schedule/default/holiday-*" # PassRole only for the holiday scheduler exec role, and only when # handed to EventBridge Scheduler. - Effect: Allow Action: iam:PassRole Resource: !GetAtt HolidaySchedulerExecutionRole.Arn Condition: StringEquals: iam:PassedToService: scheduler.amazonaws.com # Inline activation (holiday added mid-window) invokes the router now. # Unqualified ARN only — we invoke the base function, no alias/version. - Effect: Allow Action: lambda:InvokeFunction Resource: !GetAtt HolidayRouterFunction.Arn Events: SlackEvents: Type: HttpApi Properties: Path: /slack/events Method: POST # --- Weekly Schedule Post (Monday 7am ET) --- WeeklyPostFunction: Type: AWS::Serverless::Function Properties: FunctionName: afterhours-weekly-post Handler: app.handler CodeUri: src/weekly-post/ Layers: - !Ref SharedLayer Environment: Variables: SHIFT_TABLE: !Ref ShiftTable SLACK_BOT_TOKEN_SECRET: afterhours-shift-manager/slack-bot-token SHIFT_CHANNEL: !Ref ShiftChannel SES_SENDER: noreply@seahaven.com PAYROLL_RECIPIENTS: payroll@seahaven.com PAY_REPORT_USER: U0A3SC48T47 TZ: !Ref Timezone Policies: - DynamoDBCrudPolicy: TableName: !Ref ShiftTable - Statement: - Effect: Allow Action: - secretsmanager:GetSecretValue Resource: - !Sub "arn:aws:secretsmanager:${AWS::Region}:${AWS::AccountId}:secret:afterhours-shift-manager/*" - Effect: Allow Action: - ses:SendEmail Resource: - !Sub "arn:aws:ses:${AWS::Region}:${AWS::AccountId}:identity/*" # The sending identity has a default configuration set # (seahaven-email-events); SES authorizes SendEmail against the # config-set resource too, so it must be granted alongside the # identity or the send is denied. Scoped to the known set name. - !Sub "arn:aws:ses:${AWS::Region}:${AWS::AccountId}:configuration-set/seahaven-email-events" Events: # EST: 7am ET = 12:00 UTC (Nov-Mar) WeeklyPostEST: Type: Schedule Properties: Schedule: cron(0 12 ? * MON *) Description: "Post weekly schedule Monday 7am EST" Enabled: true # EDT: 7am ET = 11:00 UTC (Mar-Nov) WeeklyPostEDT: Type: Schedule Properties: Schedule: cron(0 11 ? * MON *) Description: "Post weekly schedule Monday 7am EDT" Enabled: true # --- Roster Sync Lambda (daily sync from 3CX) --- RosterSyncFunction: Type: AWS::Serverless::Function Properties: FunctionName: afterhours-roster-sync Handler: app.handler CodeUri: src/roster-sync/ Layers: - !Ref SharedLayer Timeout: 60 Environment: Variables: SHIFT_TABLE: !Ref ShiftTable TCX_SECRET_PREFIX: afterhours-shift-manager/3cx- SYNC_GROUP: DEFAULT TZ: !Ref Timezone Policies: - DynamoDBCrudPolicy: TableName: !Ref ShiftTable - Statement: - Effect: Allow Action: - secretsmanager:GetSecretValue Resource: - !Sub "arn:aws:secretsmanager:${AWS::Region}:${AWS::AccountId}:secret:afterhours-shift-manager/*" Events: # Daily at 6am ET (before the 7am schedule post and 8am 3CX scheduler) # EST: 6am ET = 11:00 UTC (Nov-Mar) RosterSyncEST: Type: Schedule Properties: Schedule: cron(0 11 ? * * *) Description: "Sync roster from 3CX at 6am EST" Enabled: true # EDT: 6am ET = 10:00 UTC (Mar-Nov) RosterSyncEDT: Type: Schedule Properties: Schedule: cron(0 10 ? * * *) Description: "Sync roster from 3CX at 6am EDT" Enabled: true # --- Ring Scheduler (daily 3CX queue routing updates) --- RingSchedulerFunction: Type: AWS::Serverless::Function Properties: FunctionName: afterhours-ring-scheduler Handler: app.handler CodeUri: src/ring-scheduler/ Layers: - !Ref SharedLayer Timeout: 60 Environment: Variables: SHIFT_TABLE: !Ref ShiftTable TCX_SECRET_PREFIX: afterhours-shift-manager/3cx- QUEUE_NUMBER: !Ref QueueNumber TZ: !Ref Timezone Policies: - DynamoDBCrudPolicy: TableName: !Ref ShiftTable - Statement: - Effect: Allow Action: - secretsmanager:GetSecretValue Resource: - !Sub "arn:aws:secretsmanager:${AWS::Region}:${AWS::AccountId}:secret:afterhours-shift-manager/*" Events: # Daily at 8am ET — update after-hours routing DailyScheduleEST: Type: Schedule Properties: Schedule: cron(0 13 ? * * *) Description: "Update 3CX queue at 8am EST" Enabled: true DailyScheduleEDT: Type: Schedule Properties: Schedule: cron(0 12 ? * * *) Description: "Update 3CX queue at 8am EDT" Enabled: true # Weekends at 5pm ET — switch to night shift person WeekendEveningEST: Type: Schedule Properties: Schedule: cron(0 22 ? * SAT,SUN *) Description: "Update 3CX queue at 5pm EST weekends" Enabled: true WeekendEveningEDT: Type: Schedule Properties: Schedule: cron(0 21 ? * SAT,SUN *) Description: "Update 3CX queue at 5pm EDT weekends" Enabled: true # Lambda error alarm for the ring scheduler. Mirrors the account-wide # operational convention (Lambda-Errors-, threshold 1 over one 5-min # period, Sum, missing=notBreaching) and pages the same site-alerts SNS topic # → AWS Chatbot → Slack as the other afterhours-* functions. RingSchedulerErrorAlarm: Type: AWS::CloudWatch::Alarm Properties: AlarmName: !Sub "Lambda-Errors-${RingSchedulerFunction}" AlarmDescription: "Ring scheduler Lambda reported one or more errors" Namespace: AWS/Lambda MetricName: Errors Dimensions: - Name: FunctionName Value: !Ref RingSchedulerFunction Statistic: Sum Period: 300 EvaluationPeriods: 1 Threshold: 1 ComparisonOperator: GreaterThanOrEqualToThreshold TreatMissingData: notBreaching AlarmActions: - !Sub "arn:aws:sns:${AWS::Region}:${AWS::AccountId}:site-alerts" # --- Holiday Router (repoints 3CX IVR/queue for a holiday day-shift) --- # Invoked with {"action": "activate"|"deactivate", "date": ""} at # 08:00 ET (activate) and 17:00 ET (deactivate) for each holiday date. Both # operations are idempotent. No standing schedule here — invocation is driven # per-holiday-date (the holiday record gates the work; off-days are no-ops). HolidayRouterFunction: Type: AWS::Serverless::Function Properties: FunctionName: afterhours-holiday-router Handler: app.handler CodeUri: src/holiday-router/ Layers: - !Ref SharedLayer Timeout: 60 Environment: Variables: SHIFT_TABLE: !Ref ShiftTable TCX_SECRET_PREFIX: afterhours-shift-manager/3cx- TZ: !Ref Timezone Policies: - DynamoDBCrudPolicy: TableName: !Ref ShiftTable - Statement: - Effect: Allow Action: - secretsmanager:GetSecretValue Resource: - !Sub "arn:aws:secretsmanager:${AWS::Region}:${AWS::AccountId}:secret:afterhours-shift-manager/*" # Lambda error alarm for the holiday router. Mirrors the account-wide # operational convention (Lambda-Errors-, threshold 1 over one 5-min # period, Sum, missing=notBreaching) and pages the same site-alerts SNS topic # → AWS Chatbot → Slack as the other afterhours-* functions. HolidayRouterErrorAlarm: Type: AWS::CloudWatch::Alarm Properties: AlarmName: !Sub "Lambda-Errors-${HolidayRouterFunction}" AlarmDescription: "Holiday router Lambda reported one or more errors" Namespace: AWS/Lambda MetricName: Errors Dimensions: - Name: FunctionName Value: !Ref HolidayRouterFunction Statistic: Sum Period: 300 EvaluationPeriods: 1 Threshold: 1 ComparisonOperator: GreaterThanOrEqualToThreshold TreatMissingData: notBreaching AlarmActions: - !Sub "arn:aws:sns:${AWS::Region}:${AWS::AccountId}:site-alerts" # EventBridge Scheduler execution role. The slack-bot creates one-off # schedules per holiday date (08:00 activate / 17:00 deactivate); Scheduler # assumes this role to invoke the holiday router. Auto-named (no RoleName) so # the deploy's CAPABILITY_IAM suffices — cd-sam does not pass # CAPABILITY_NAMED_IAM. The permissions boundary is REQUIRED: the scoped # github-cfn-execution-role gates iam:CreateRole/PutRolePolicy on roles # carrying exactly this boundary, so the CI deploy is denied without it. HolidaySchedulerExecutionRole: Type: AWS::IAM::Role Properties: PermissionsBoundary: arn:aws:iam::328440206208:policy/seahaven-lambda-execution-boundary AssumeRolePolicyDocument: Version: "2012-10-17" Statement: - Effect: Allow Principal: Service: scheduler.amazonaws.com Action: sts:AssumeRole Condition: StringEquals: aws:SourceAccount: !Ref AWS::AccountId # Only schedules this stack creates (holiday-* in the default group) # may assume the role — not any schedule in the account. ArnLike: aws:SourceArn: !Sub "arn:aws:scheduler:${AWS::Region}:${AWS::AccountId}:schedule/default/holiday-*" Policies: - PolicyName: invoke-holiday-router PolicyDocument: Version: "2012-10-17" Statement: - Effect: Allow Action: lambda:InvokeFunction Resource: !GetAtt HolidayRouterFunction.Arn # --- Release Notifier (invoked by release.yaml on minor/major releases) --- ReleaseNotifierFunction: Type: AWS::Serverless::Function Properties: FunctionName: afterhours-release-notifier Handler: app.handler CodeUri: src/release-notifier/ Layers: - !Ref SharedLayer Environment: Variables: SLACK_BOT_TOKEN_SECRET: afterhours-shift-manager/slack-bot-token SHIFT_CHANNEL: !Ref ShiftChannel TZ: !Ref Timezone Policies: # Least privilege: only the Slack bot token, not the whole namespace. - Statement: - Effect: Allow Action: - secretsmanager:GetSecretValue Resource: - !Sub "arn:aws:secretsmanager:${AWS::Region}:${AWS::AccountId}:secret:afterhours-shift-manager/slack-bot-token-*" # GitHub-OIDC role assumed by release.yaml to invoke the notifier. Auto-named # (no RoleName) so the deploy's CAPABILITY_IAM is sufficient — cd-sam does not # pass CAPABILITY_NAMED_IAM. Trust + permission are scoped to the minimum: this # repo's main ref + release workflow, and InvokeFunction on the notifier alone. # Its ARN is surfaced as a stack output and set once as the # RELEASE_NOTIFY_INVOKE_ROLE_ARN repo variable (see README). # # The permissions boundary is REQUIRED, not optional: the scoped # github-cfn-execution-role's IAM policy gates iam:CreateRole/PutRolePolicy on # the role carrying exactly this boundary, so the CI deploy is denied without # it. The boundary itself permits lambda:InvokeFunction (Sid LambdaInvoke), so # it does not restrict this role's one job. ReleaseNotifyInvokeRole: Type: AWS::IAM::Role Properties: PermissionsBoundary: arn:aws:iam::328440206208:policy/seahaven-lambda-execution-boundary AssumeRolePolicyDocument: Version: "2012-10-17" Statement: - Effect: Allow Principal: Federated: !Sub "arn:aws:iam::${AWS::AccountId}:oidc-provider/token.actions.githubusercontent.com" Action: sts:AssumeRoleWithWebIdentity Condition: StringEquals: token.actions.githubusercontent.com:aud: sts.amazonaws.com StringLike: token.actions.githubusercontent.com:sub: "repo:Sea-Haven-Industries/afterhours-shift-manager:ref:refs/heads/main" # Defense-in-depth: only the Deploy workflow's release job may assume # this role, not any workflow running on main. (The release job lives # in deploy.yaml; this must match that workflow's path.) token.actions.githubusercontent.com:job_workflow_ref: "Sea-Haven-Industries/afterhours-shift-manager/.github/workflows/deploy.yaml@refs/heads/main" Policies: - PolicyName: invoke-release-notifier PolicyDocument: Version: "2012-10-17" Statement: - Effect: Allow Action: lambda:InvokeFunction Resource: !GetAtt ReleaseNotifierFunction.Arn # --- CloudWatch Log Groups (explicit 60-day retention) --- SlackBotLogGroup: Type: AWS::Logs::LogGroup Properties: LogGroupName: !Sub "/aws/lambda/${SlackBotFunction}" RetentionInDays: 60 WeeklyPostLogGroup: Type: AWS::Logs::LogGroup Properties: LogGroupName: !Sub "/aws/lambda/${WeeklyPostFunction}" RetentionInDays: 60 RosterSyncLogGroup: Type: AWS::Logs::LogGroup Properties: LogGroupName: !Sub "/aws/lambda/${RosterSyncFunction}" RetentionInDays: 60 RingSchedulerLogGroup: Type: AWS::Logs::LogGroup Properties: LogGroupName: !Sub "/aws/lambda/${RingSchedulerFunction}" RetentionInDays: 60 HolidayRouterLogGroup: Type: AWS::Logs::LogGroup Properties: LogGroupName: !Sub "/aws/lambda/${HolidayRouterFunction}" RetentionInDays: 60 ReleaseNotifierLogGroup: Type: AWS::Logs::LogGroup Properties: LogGroupName: !Sub "/aws/lambda/${ReleaseNotifierFunction}" RetentionInDays: 60 Outputs: SlackBotApiUrl: Description: URL for Slack app Request URL configuration Value: !Sub "https://${ServerlessHttpApi}.execute-api.${AWS::Region}.amazonaws.com/slack/events" ShiftTableName: Value: !Ref ShiftTable SlackBotFunctionArn: Value: !GetAtt SlackBotFunction.Arn WeeklyPostFunctionArn: Value: !GetAtt WeeklyPostFunction.Arn RosterSyncFunctionArn: Value: !GetAtt RosterSyncFunction.Arn RingSchedulerFunctionArn: Value: !GetAtt RingSchedulerFunction.Arn HolidayRouterFunctionArn: Value: !GetAtt HolidayRouterFunction.Arn HolidaySchedulerExecutionRoleArn: Description: Role EventBridge Scheduler assumes to invoke the holiday router; the slack-bot passes this when creating per-holiday schedules Value: !GetAtt HolidaySchedulerExecutionRole.Arn ReleaseNotifierFunctionArn: Value: !GetAtt ReleaseNotifierFunction.Arn ReleaseNotifyInvokeRoleArn: Description: Set this as the RELEASE_NOTIFY_INVOKE_ROLE_ARN repo variable for release.yaml Value: !GetAtt ReleaseNotifyInvokeRole.Arn