get_ivr/set_ivr_routes/extract_ivr_routes targeted a nonexistent IVRs entity
set with an Options[].Route/TimeoutForward shape. The live 3CX IVR is the
Receptionists entity: the no-input/timeout route is the scalar TimeoutForwardDN,
and the key-0 route is a child of the Forwards collection (matched by Input=='0'),
written via a parent deep-PATCH. Routes are now destination numbers. Caught by the
live prod round-trip (get_ivr returned 405) before any holiday ran; rewritten and
re-verified against the live PBX. v1.11.1.
Holiday day-shifts (08:00-17:00 ET) with N slots and 1.5x pay. A new
afterhours-holiday-router Lambda, fired by per-holiday EventBridge Scheduler
one-offs, repoints IVR 800 (key-0 + no-input/timeout) to holiday queue 802 and
sets 802's membership to the day's assignees (ext 100 fallback when unfilled),
reverting at 17:00. Pickups after a shift starts go through an admin Approve/Deny
flow for both regular and holiday shifts. Pay (weekly post + /oncall pay) shows
holiday rates distinctly.
Adds HOLIDAY and PICKUP_REQUEST DynamoDB record types, scheduler IAM scoped to
holiday-* schedules with conditioned PassRole, and the holiday-router function
with a 60-day log group and error alarm.
