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Fix holiday router 3CX IVR calls (Receptionists entity, not IVRs)
get_ivr/set_ivr_routes/extract_ivr_routes targeted a nonexistent IVRs entity set with an Options[].Route/TimeoutForward shape. The live 3CX IVR is the Receptionists entity: the no-input/timeout route is the scalar TimeoutForwardDN, and the key-0 route is a child of the Forwards collection (matched by Input=='0'), written via a parent deep-PATCH. Routes are now represented as destination numbers. Caught by the live prod round-trip test (get_ivr returned 405) before any holiday ran; rewritten and re-verified against the live PBX. v1.11.1.
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@ -282,6 +282,29 @@ Resources:
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Description: "Update 3CX queue at 5pm EDT weekends"
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Enabled: true
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# Lambda error alarm for the ring scheduler. Mirrors the account-wide
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# operational convention (Lambda-Errors-<fn>, threshold 1 over one 5-min
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# period, Sum, missing=notBreaching) and pages the same site-alerts SNS topic
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# → AWS Chatbot → Slack as the other afterhours-* functions.
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RingSchedulerErrorAlarm:
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Type: AWS::CloudWatch::Alarm
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Properties:
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AlarmName: !Sub "Lambda-Errors-${RingSchedulerFunction}"
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AlarmDescription: "Ring scheduler Lambda reported one or more errors"
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Namespace: AWS/Lambda
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MetricName: Errors
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Dimensions:
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- Name: FunctionName
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Value: !Ref RingSchedulerFunction
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Statistic: Sum
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Period: 300
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EvaluationPeriods: 1
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Threshold: 1
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ComparisonOperator: GreaterThanOrEqualToThreshold
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TreatMissingData: notBreaching
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AlarmActions:
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- !Sub "arn:aws:sns:${AWS::Region}:${AWS::AccountId}:site-alerts"
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# --- Holiday Router (repoints 3CX IVR/queue for a holiday day-shift) ---
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# Invoked with {"action": "activate"|"deactivate", "date": "<YYYY-MM-DD>"} at
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# 08:00 ET (activate) and 17:00 ET (deactivate) for each holiday date. Both
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